Trusted Agent profile · Reading
★★★★★
1,994 reviews across 2 platforms
24 King Street, Reading, RG1 2HE
Prospect Estate Agency's office in Reading, at 24 King Street, is rated 4.7 out of 5 across 1,994 reviews on two platforms, including 337 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
TrustpilotBeth/Warfield office
Beth, from the Warfield office, is brilliant. She took great care to find out exactly what we were looking for, and then, rather than flooding us with irrelevant properties, showed us exactly what we wanted. Beth is efficient, friendly, straightforward, and thus can highly recommend that branch of this agency.
Thank you for your 5* review.
5/5
GoogleWe cannot fault Prospect at all. I first made contact with Harry Pangbourn through the Bracknell lettings office. The staff member on the phone asked all the right questions in the most efficient manner, gaining the relevant information from me and made an appointment for Harry to visit. We had an idea of what we felt a tenant might pay to rent our property. Unlike two other agents, Harry was extremely enthusiastic and felt we could achieve a certain price due to its unique location. Coincidentally, we both came up with the same figure, which somewhat pleased us. The other agents suggested a much lower figure. Needless to say we trusted in Harry and gave him the opportunity to let the house for us. Harry was professional and engaging, following through with everything he promised! An absolute pleasure to deal with and a credit to the company. Once marketed, we had two offers at the asking price within the week. In fact one offer was for slightly more than we asked! The tenant took residence around 6 weeks ago and since then, our communication with Beckie Baxter, the Prospect Property Manager has been excellent. Well done to all involved at Prospect - thank you!
5/5
TrustpilotBeth at Prospect
Prospect have been very proactive, and having used two other estate agents prior, they were exemplary.Beth, Prospect Warfield, was a model of how to manage a transaction, always ready to prompt a prospect and always ready with feedback. Beth was quick to return calls and was always completely honest
Thank you for your 5* review, Robert.
5/5
GoogleI've recently worked with Harry Pangbourn towards letting out my property in Binfield, RG42. Throughout the process, Harry has acted with professionalism - showing keen understanding of the local rental market and leveraging a vast network of connections with potential tenants. He's been patient when our circumstances changed during the process, and relentlessly pursued rental opportunities until he found the right one. We are grateful to Harry Pangbourn, as well as his team at Prospect Real Estate Agency Bracknell (e.g. Megan Hitchman) for the service they've provided - and we wish them all the best for future lettings.
5/5
TrustpilotBeth Murphy was the Estate Agent…
Beth Murphy was the Estate Agent representing the property that we were purchasing. I found Beth to be extremely professional... Beth was responsive every time we need to make contact and wqs dedicated to ensure that the process went smoothly... I would highly recommend Prospect if other Agents were as good as Beth.
Thank you for your 5* review, Kevin.
5/5
TrustpilotBeth in Wokingham was great
Finally exchanged on a property after a long few months. Could've easily turned into a bit of a nightmare experience, but Beth has been fantastic throughout. Going above & beyond to chase up every step in the process & escalate issues when things were taking to long. Not only that but she was polite & cheerful throughout, a real pleasure to work with.
5/5
GoogleWe purchased our house through prospect estate agents, Bracknell last year and I can honestly say the service was outstanding throughout the whole process. No hard sale, just friendly, honest and professional service from Rebekah Glover and her team. I would have no hesitation in recommending prospect estate agents! :)
Thank you for your 5* review Rachel. Wishing you all the happiness in your new home!
5/5
TrustpilotGratitude and special mention to Lynne
I would like to express my gratitude to a special person named Lynne from Prospect who made the check in and after check in process smooth. Her after sales service is absolutely amazing as she has been efficiently and promptly responding to our queries and issues. Thank you Lynne! You are an asset to Prospect . I would highly recommend Prospect for lettings and sales!!
5/5
TrustpilotNikki helped us with the rental of our…
Jo Nikki helped us with the rental of our home and we are very grateful for the help with the tenant for move in and move out.
Good afternoon, Thank you for the lovely review for Nikki, we really appreciate it. Kind regards
5/5
GoogleI would like to thank Connor for helping us sell our house, he has been outstanding and always there when we needed our questions answered!! So thanks Connor your a star.
Thank you for the 5 star review! We love reading such positive feedback!
5/5
GoogleWe cannot fault Prospect at all. I first made contact with Harry Pangbourn through the Bracknell lettings office. The staff member on the phone asked all the right questions in the most efficient manner, gaining the relevant information from me and made an appointment for Harry to visit. We had an idea of what we felt a tenant might pay to rent our property. Unlike two other agents, Harry was extremely enthusiastic and felt we could achieve a certain price due to its unique location. Coincidentally, we both came up with the same figure, which somewhat pleased us. The other agents suggested a much lower figure. Needless to say we trusted in Harry and gave him the opportunity to let the house for us. Harry was professional and engaging, following through with everything he promised! An absolute pleasure to deal with and a credit to the company. Once marketed, we had two offers at the asking price within the week. In fact one offer was for slightly more than we asked! The tenant took residence around 6 weeks ago and since then, our communication with Beckie Baxter, the Prospect Property Manager has been excellent. Well done to all involved at Prospect - thank you!
5/5
TrustpilotThe agency responded quickly to our…
The agency responded quickly to our message , we were looking for couplrs of months a new house to rent. Overall we are pleased with the quicly respond and we were able to keep in touch with the real estate agent and the landlord . Thank you for your help and support all through this process .
5/5
TrustpilotReading Branch - Hazel Sims
Hazel Sims has been our dedicated property manager for several years now. She is extremely professional, efficient, and a pleasure to work with. We know our tenant and our property are in safe hands at all times. Many thanks, Hazel!
Thank you for your 5 star review!
5/5
GoogleI’ve been very impressed with Prospect since we’ve started the letting. Beckie Baxter has been responsive and provides clear answers to questions that I have. She has followed up on areas for me and also acts as a diplomatic liaison between be and the tenant. I hope we can continue this working relationship as it gives me confidence that Prospect are handling the letting well.PositiveQuality
Thank you for your wonderful review Lori.
5/5
TrustpilotMatt is a star!
Matt went above and beyond throughout my house purchase process and made what is normally a stressful situation a breeze. Nothing was too much trouble - he kept me updated throughout and chased all relevant parties to make sure things were moving as they should. Thank you so much Matt.
Thank you for your 5* review, Zoe.
5/5
TrustpilotA true professional at work
Since Katie Chark took charge of our properties, things have worked like clockwork. No more headaches or worries as Katie gets the job done. She is so professional and dedicated and a major asset to her company
Hello Sidney, Thank you for the great 5 star review for Katie! We love hearing of the great service she provides. Kind regards
5/5
TrustpilotBrilliant management service from…
Brilliant management service from Prospect estate agent Always ahead and on time with information and keeping me updated on my tenants and all government laws and changes. I have been personally dealing with Nikky Gardner who is a delight to deal with, she makes me look Great with my tenants
5/5
GoogleThanks so much Lewis for a great experience moving home last week. Without your support finding a property at short notice, It would have been a very stressful process.
Thank you for your review.
1/5
TrustpilotWATCH OUT FOR THESE CROOKS
Dear John, We're sorry to read your review and take comments like this very seriously. We've looked into the details you've provided but have been unable to locate a property at “26 Whingate”, nor can we find any record of a transaction that matches your review. As a result, we're unable to investigate your concerns based on the information available. If the address has been entered incorrectly or you have additional details, we'd genuinely welcome the opportunity to look into this further. Please contact us at roberto.contreras@prospect.co.uk with the correct property address and any further information so we can investigate thoroughly. We take pride in acting professionally and transparently and would appreciate the opportunity to understand and address your concerns. Kind regards
5/5
TrustpilotAshleigh in Maidenhead
Ashleigh at Prospect has been really helpful with managing my flats and tenants. She is friendly, approachable, and usually very quick to reply, which I really appreciate. Most things run smoothly with her support, and it definitely makes the process much easier for me.
Hello Elodie, Thank you for the lovely feedback on Ashleigh, we really appreciate the 5 star review. Kind regards
5/5
TrustpilotThanks Davina and Team.
Davina was a joy to work with throughout our sale. We did not expect much activity in such a depressed market however Davina and the team managed a constant stream of interested buyers, and secured our sale within 6 weeks. Outstanding.Communication was proactive and immediate. The mechanics of progressing the sale through to a successful conclusion were all handled smoothly and with enthusiasm. A positive experience from start to finish.
5/5
TrustpilotGood experience
We have finished renting our flat for 1 year with Nikki Gardner as property manager. She was very attentive and let us know of any issues in a timely manner. Specifically, when given our 4 months notice to vacate she was a great help in sorting our affairs.
5/5
TrustpilotExceptionally professional from start…
Exceptionally professional from start to finish. Ellie and Charlotte worked hard to get our house sold and when our solicitor was holding things up Daniel, the manager, relentlessly drove everything forward. Excellent service all round.
Hello Peter, Thank you for the great 5 star review for Ellie, Charlotte and Daniel in our Winnersh team. We hope you enjoy your new home! Kind regards
5/5
TrustpilotReally good letting experience all round
We just rented a property via Prospect. Normally, we get led around in a rush when viewing rental properties, but the agent in this case was really good and took the time to show me around properly. Once we decided to move forward, Stefano was great in the office, helping to get everything signed off quickly as well as answering questions in a very friendly manner!
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Tell us what you need and we'll put you in touch. Prospect Estate Agency hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Reading.
