Trusted Agent profile · Reading
Verified
★★★★★
1,790 reviews across 3 platforms
159 Friar Street, Reading, RG1 1HE
Haslams Estate Agents's office in Reading, at 159 Friar Street, is rated 4.5 out of 5 across 1,790 reviews on three platforms, including 1,683 Google reviews rated 4.6. It won Platinum in The Trusted Agent 2026 awards.
Send Haslams Estate Agents Reading a message.
The Trusted Agent 2026 results for Haslams Estate Agents, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Reading office, from every platform, shown as written. First names only.
5/5
GoogleMy 2years experience with the company has been supportive and prompt customer service.. i recommmend them to anyone seeking accomodation.
This is great to hear Olutosin. Thank you for choosing Haslams for the last 2 years. - Haslams Estate Agents
5/5
GoogleAs a first time landlord we are very happy with the high standard of the service we received. Max especially was very helpful in finding us the perfect tenants on the right rental terms.
Thank you for your review, Richard. We always strive to match the right tenant with the right landlord. We're pleased that you received the highest standard of service from us. - Haslams Estate Agents
5/5
GoogleHaslams are very professional and their service is extremely good. My property manager Sandrae Senior has been very helpful in resolving any issue/concern soon. Thanks.
5/5
GoogleI have just recently rented a property through Haslams and have been quite impressed with their conduct thus far. They have kept me informed about all important processes every step of the way. I hope this relationship continues for the duration of the tenancy.
Dear Dinesh Many thanks for taking the time to complete this review and post your feedback. I am pleased to hear that you're impressed with our service and hope that you enjoy the experience throughout your tenancy. Kind regards TIM HARDING - HEAD OF OPERATIONS
5/5
GoogleThey were very accommodating and response was fast whenever I ask any queries. Great service from these guys especially Billy. Thumbs up!
5/5
GoogleFive star lettings team! Found my ideal rental flat in central Reading. Alice Baker was diligent, helpful and friendly. Very smooth process.
4/5
GoogleHaslams have been excellent at managing my tenancy, all paperwork and conversations held in good time for renewal purposes and issues resolved pretty quickly with good communication all round
We're glad that the tenancy renewal process went smoothly for you. Thanks for your review. - Haslams Estate Agents
5/5
GoogleHaslams has been a great agency from search, lease, and renewal. They are prompt in their response and work diligently on repairs and communications. Professional team end to end.
Thank you for your fantastic review. - Haslams Estate Agents
5/5
GoogleI had the pleasure of dealing with Fenella Hall on the sale of my property. She was very professional, responded to emails efficiently and nothing was too much trouble.
It's great to hear that our sales progressor, Fenella was able to help you with the sale of your property. Thanks for your review. - Haslams Estate Agents
5/5
GoogleOur first home we rented through Haslams and still live there. Very professionals and always available for any queries.
Thank you for choosing us to rent with; we are happy to hear you are still content in your first home - Haslams Estate Agents
5/5
TrustpilotKatie property manager
Katie manages our property she is very thorough and helpful
1/5
GoogleROBBERS !!! SCAMMERS!!! I suggest everyone to avoid this agency and its agent JODI.
Hi, we are sorry to hear that, but unfortunately we can see that you are not currently renting a property with us. Please get in touch with our Head of Property Management to discuss further by calling 0118 960 1029 - Haslams Estate Agents
5/5
GoogleA great experience from start to finish and better than the competition! Brilliant professional photos and a friendly, diligent team that I could trust to show my home well. Highly recommended 👍🏻 …
We have enjoyed reading that your experience was altogether positive and better than the competition! - Haslams Estate Agents
5/5
GoogleAlways prompt, reliable and fair service.My rented apartment had a leakage issue on a weekend, that needed to be sorted immediately, and immediately Nicola attended being on holiday and arranged for emergency service.
Hi Sachin, we're so pleased that Nicola was able to quickly resolve this matter for you and that we have been able provide a reliable service. Thanks for leaving your review. - Haslams Estate Agents
1/5
GoogleRenters Beware. FEES, FEES, FEES. This is my first time dealing with an agency that charges you extortionate fees for every little thing. It has cost me hundreds of pounds to move into the flat and hundreds of pounds to move out.
Dear Kathryn, Thank you for your feedback. Having checked our records we don't appear to have any trace of you as a client, therefore I would be grateful if you could contact me on the number below to discuss this in more detail. As members of ARLA Propertymark we are transparent about our fees which are displayed on our website, in our office and on all marketing material. We regularly review these costs to ensure that we are competitive in the marketplace and we apologise if you feel that the service provided was not value for money. We welcome any feedback and always strive to deliver the very highest levels of customer service for every client. If you would like to discuss this matter further please call me on 0118 960 1076. I look forward to hearing from you. Hannah Jackson, Office Manager
1/5
GoogleRude....I spoke to a woman who answered the phone just to try and find out a rough estimation about when we can pick up keys and she was so unhelpful so rude. Would not work with them if I was selling. … More
Dear Chanel I am very sorry to hear that you are disappointed with our service. My colleague Chris Cullity (Head of Residential Sales) tried to speak to you yesterday and left a voicemail - we are anxious to discuss your experience with you as soon as possible. Chris can be reached on 0118 9601002 or alternatively please call me on 0118 9601067. Tim Harding - Head of Operations
5/5
GoogleHaslams at Reading is one of the best agents which I dealt with. Mr.Billy Liquorish Whom I dealt with is so professional and helpful.
5/5
GoogleBrilliant ...Fast ...Professional to the Core ... Amy , Alice & Oliver ... Excellent team ... Supporting customer in all aspect .. Promptly answering all the queries ... Keep up the good work team ... Much appreciated...
It’s great to hear that we could find you a property to rent, thanks for your five star review. Haslams Estate Agents, Reading
5/5
GoogleRecently bought a new house and Thomas and his team went above and beyond to help. Excellent service. Would highly recommend.
5/5
GoogleStress free experience of buying my first home. Haslems were helpful and professional all the way through. I would highly recommend.
5/5
GoogleHappy with the service they provide!! I always get a fast response and action from Joanna, Charlie and Katie, who are the main people who manage my property!
Thank you Alessandra, we'll pass your feedback on to our lettings and property management teams. - Haslams Estate Agents
5/5
GoogleHad a viewing with Anusha Aziz from Haslams, who was excellent to work with. Knowledgeable, friendly, great experience.
Thank you for your superb review Chris! It's great to know that Anusha has provided you with her kindness and the very best experience. - Haslams Estate Agents
5/5
GoogleExcellent job by Bushraha, she is really helpful, we are really satisfied with her work. From RG30 1DD
We are glad to here from you Asma! We can definitely agree that Bushra provides excellent customer service and we are extremely thankful to hear that you were satisfied - Haslams Estate Agents
5/5
GoogleLaura Kirby from Haslams was great to help with viewing and answering our questions. Very professional and friendly.
Thank you for the review Ankit. Laura is a valued member of our team and we can definitely agree that she is both professional and friendly! - Haslams Estate Agents
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Haslams Estate Agents, Reading won Platinum.
Send Haslams Estate Agents Reading a message.
