Trusted Agent profile · Rayleigh, Essex

haart Rayleigh reviews

4.8

★★★★★ Excellent

233 reviews across 2 platforms

19 Eastwood Road, Rayleigh, Essex, SS6 7JD

Part of haart, see every office.

haart's office in Rayleigh, Essex, at 19 Eastwood Road, is rated 4.8 out of 5 across 233 reviews on two platforms, including 164 Google reviews rated 4.8.

Google logo

4.8 / 5

164

Reviews on Google

This office

Facebook logo

4.9 / 5

69

Reviews on Facebook

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.

5/5

Facebook

Although we didn’t sell through Haarts they were fantastic with our purchase! A special mention to Steve who was so helpful and always seemed to be ahead of any problems! He had a calm head and lots of contacts within the trade which is such a bonus. Can only say a big thank you!

Shelley · 25 July 2019

Agent replied

Hi Shelley, Thank you for leaving great feedback about the service you've received whilst purchasing with us. We're pleased to have been able to help and glad that you've been happy with the service levels. Anything further we can do to help, please let us know. Regards haart Rayleigh

5/5

Google

I cannot fault the service we have had from Bill Flateau and his team. Friendly but professional, committed to delivering a premium service and very knowledgeable in his field. Lots of helpful advice and support. Bill is very easy to get …

Maria · 22 April 2022

Agent replied

Hi Maria, thank you for leaving the review. I'm really pleased to have been able to help in getting you on the market and getting the property sold swiftly for you. Kind regards Bill at haart Leigh (Sales)

5/5

Google

Thanks to Steve, Dan and Brad, thanks for selling my property, you said you would and you did. Also a huge thanks for always being at the end of a phone, keeping me updated daily and all the advice you gave. I really can't recommend you highly enough, fantastic job, thanks so much.

Steph · 29 July 2019

Agent replied

Dear Steph Smith, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Rayleigh estate agents

5/5

Google

I cannot recommend this branch of Haart highly enough especially Steve Kelly and Lois, who have been extremely professional, helpful and have kept us constantly updated. Everyone in this branch that we have had contact with either on the phone or in person has been polite, friendly and welcoming. Well done everyone.

Kim · 29 July 2019

Agent replied

Dear Kim, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing a property and that you have been happy with the service received. Regards haart Rayleigh team

5/5

Google

I was very impressed with everyone I dealt with in the Rayleigh office from start to finish on my sale. I was kept up to date at every stage. I would highly recommend the whole team. All were full of energy and nothing was to much for them to deal with.

Michael · 29 July 2019

Agent replied

Hi Michael, Thank you for your feedback. We're really pleased you had a great experience from the whole team whilst selling your property. We're here if you ever need our help in the future. Regards Rayleigh haart Team

5/5

Google

I'd just like to say, Haart Rayleigh customer service was amazing, I had lots of questions about moving. I would like to say thank you to Elliott.R for being extreamlly helpful and patient with me. I can not recommend him highly enough, he is a an asset to the company.

Megan · 29 July 2019

Agent replied

Megan, We strive for 100% satisfaction, and it is great to see you had such a positive experience at haart Rayleigh. We do hope we can be of assistance in the future. Take care!

5/5

Google

We’ve found everyone we’ve dealt with at Haart to be highly professional and incredibly helpful throughout our move. Special thanks to Gemma for her tireless chasing and patient manner. She has worked really diligently to resolve the …

Tracy · 22 April 2022

Agent replied

Hi Tracy, thank you for the review. I'm glad you've been happy with the service received and am happy we were able to help get things finalised for you. Kind regards Gemma from haart Rayleigh Sales

5/5

Facebook

Despite a number of complications throughout the whole buying and selling process, Steve was proactive and quick to deal with any of our issues and concerns. We were certainly cautious of paying a higher fee but the team were well justified with their professionalism and efficient communication. Thank you!

Chris · 7 August 2019

Agent replied

Thanks Chris. I’m glad to have been able to help. Hope you’re settling in to your new home.

5/5

Google

Big thanks to Haart, especially Harry in the Rayleigh office. I nicer chap you couldn't wish to meet. He has a great local knowledge and understanding of the market. He will look after you through every step. Many thanks Harry for your help and we wish you every success.

Simon · 29 July 2019

Agent replied

Hi Simon, We are very happy to have provided you with such a positive experience! Thank you again for letting Harry Know how well he did! We look forward to helping again in the future. Take care! Regards Rayleigh haart

5/5

Google

We are hopefully a few days away from exchange and completion on our first property. I have nothing but positive feedback to give Rayleigh Haart. I intitally dealt with Brad who showed us around several properties and he couldn't have been nicer and helpful. He also was the agent who put in the offer for us and informed us of the process. He was more than happy to assist us with all of our queries and also to spend time in all of the properties. Once the offer got accepted, Steven the Branch Manager dealt with the process from there. As we are first time buyers we have no experience with the complex process and Steven has managed to go over and above his duties to assist us in the best possible way and push the sale through. He has called me every couple of days to give me an update and has also chased both solicitors to ensure the sale goes through quickly. We haven't exchanged and completed yet, but the service that Rayleigh Haart has given us has been outstanding. Thank you Steven, Brad and the team.

Dean · 29 July 2019

5/5

Google

Previously went with a different estate agent for an 8 week contract expecting to have loads on viewings and house to be sold. Big mistake 8 weeks later only a hand ful of viewings with myself continually chasing estate agent for an update. After contract was finished contacted hearts estate agents asking for them to sell my house, again under an 8 week contract. Within 1 week of being with them we had more than triple the amount of viewings than previous estate agents with 2 0ffers 1 of those offers we excepted and I'm pleased to say after a very smooth transaction using hearts recommended solicitors we have exchanged and a week away from completing. If ever asked I would after this experience fully recommend Hearts estate agents. Polite and friendly staff, who were continuously contacting me to keep me updated on sale of my house. Thank you to all the staff at Hearts of Rayleigh in the sale of my house

Robert · 29 July 2019

5/5

Google

We have had such a stress free experience finding our new home with haart estate agents. Lois Harding especially has been friendly and so helpful. She has been our point of contact with haart, she never rushed us or pushed us at any point to make decisions.. She helped with our viewings and she answered all of our questions. Lois has been a delight, she has given us complete confidence to buy our new property through Haart. Lois is a true asset to the company. We would have no hesitation in recommending Haart of Rayleigh. .

Lorraine · 29 July 2019

5/5

Google

Steve Kelly and the team at haart Rayleigh were fantastic. The team were very professional, very helpful and provided updates every step of the way. I could not have asked for better service or support. Can't recommend them highly enough. Thanks a million to the haart Rayleigh team!

Calum · 29 July 2019

Agent replied

Dear Calum Watson, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Rayleigh estate agents

5/5

Google

Haart Rayleigh have been amazing. I am a first time buyer and was concerned the house buying process would be quite stressful for just me to organise with my job etc as friends and family kept sharing their horror stories so I was preparing for the worst. However, Haart have been brilliant throughout the process. I originally spoke to Dan about being interested in the property and he straight away got the mortgage advisor to contact me to be ready for a house viewing. At the viewing Pete was present, he was extremely helpful and knowledgable about the property, and I was keen to put down an offer the following Monday. Once my offer got accepted Steve done a wonderful job of chasing everything for me and I think he has to be the most organised guy I’ve ever spoken to. I got calls with regular updates and I didn’t need to chase, the whole process has been easy breezey and looking back I don’t know what I was worried about at the start. Everyone in my office department has been following my house buying journey and everyone is impressed by Haart when I give my updates. I’m now Haarts number 1 cheerleader and will definitely be recommending to others. Thanks guys!! You’re amazing! :-)

Kristyanne · 29 July 2019

5/5

Google

Haarts Rayleigh is a fantastically run Estate Agency. Steven Kelly (Branch Manager) leads by example and offers a brilliant service to all of their customers never failing to go above and beyond to ensure smooth transactions. Nothing is ever too much for him and he has great knowledge of the overall sale and purchase process giving the best advice to all customers. Having worked with Steven for many years as part of their legal panel of conveyancers our close relationship further cements the best possible service for Haarts customers and I look forward to continuing this in the future.

Tracy · 29 July 2019

5/5

Google

The team at Haart in Rayleigh have been brilliant throughout the whole buying and selling process, in particular the branch manager Steve regularly keeping us updated. Spencer was also really helpful when he valued the house, taking the time to make sure the photos were perfect. We had an open house and sold our home within a WEEK!! To have all offers checked out by the mortgage advisor really gave us peace of mind knowing our buyers were more than proceedable. All the guys at Haart have been professional and friendly throughout. Thank you all!!

K · 29 July 2019

5/5

Google

We have just exchanged contracts and I can't fault Steve and his team at Haart in Rayleigh , we encountered a few problems along the way and the guys at haart helped us in every way they could to solve the problems so we could sell our house. Steve kept us informed every step of the way. I would definitely use Haart in Rayleigh if you need to sell your house as they were all so professional from start to finish , a friendly team who you can trust. Spencer helped us put the property on the market and also helped us with a problem. Pete helped us get the buyer by having an open house and we received 5 offers after being in the market for 4 days and Steve helped us with the sale and being a great support to us and also Dan and and the rest of the team. They definetly deserve a 5* rating . Thanks guys.

Ballora · 29 July 2019

5/5

Google

Not until we were looking at properties in Rayleigh did we stumble across Haart in Rayleigh. One Saturday my wife and I were literally passing by and popped in really to go on their mailing list for properties in SS6. First person we spoke to was Elliott. He was young, polite and keen and within a matter of minutes had taken our details and said that if there were any properties we were interested in, then he may be able to show us around them later in the day. He worked hard to arrange some for us to visit that day which was impressive to say the least. With his help and another Agent in Haart (Rayleigh) we looked at 4 that day and ended up putting in an offer on one which was accepted. Despite Haart in Rayleigh being the Estate agents for the house we are now buying, they have always kept us informed of the progress of the sale which has been reassuring and as such we can only speak as we find in that they have always been there for us even though we have not paid them a single penny as we are buying through them, not selling. A massive thank you to Elliott and all the helpful staff for their help in what can be a stressful time for most people. Kind regards. Paul Miles

Paul · 29 July 2019

5/5

Google

My wife and I have been looking at properties for a number of months now and we've always found Haart to be very helpful, in particular Peter Aves from the Rayleigh branch. We were shown two properties in one day with Peter and didn't feel like there was ever any kind of hard sell going on. Following the visit we had a number of questions via telephone and email and he's always been extremely helpful, willing to look into the queries in more depth and has always responded very quickly.

Lee · 29 July 2019

5/5

Google

I would like to say a big thank you to Spencer Gilbert & the Rayleigh team for the professional way with which they dealt with the sale of my property, when things were a little down they were all on hand to offer support & the best way forward, l would also like to thank Steve for his help with the legal dealings as the last time l got involved in this was 25 years ago & things are now quite different once again thanks to a top team.

Keith · 29 July 2019

5/5

Google

Pete Aves at Rayleigh Haart was extremely helpful when we were looking for a property. Although we didn't find through Haart, Pete was polite and friendly at all times and kept us up to date with properties as soon as they came on the market. We never had to chase him for anything and he always arranged our viewings promptly. It was a pleasure dealing with such an enthusiastic, happy estate agent who had our best interest at heart. Thank you.

Laura · 29 July 2019

5/5

Google

I have recently dealt with Haart Rayleigh when purchasing a new home. Elliott, Spencer and Dan were all fantastic. I have been trying to move back into Rayleigh for over 18 months and have kept in regular contact with Haart on my requirements as I am fussy and could not find a property I really wanted. As soon as they valued the property they called me straight away to see if I wanted to view it. They choose perfectly and had really listened to what I was looking for. This property has everything I wanted. In addition they have kept me up to date with everything that has been going on, communication has been top class. Thanks again to the boys at Haart. Lucy Bignall

Lucy · 29 July 2019

5/5

Google

Thank you to Dan and Elliott at Haart Rayleigh for helping us with the sale of our property. It really took the pressure off that you were able to show potential buyers around our home whilst we were out. We were grateful for the advice that you gave us regarding the valuation, and for selling our house at a higher price than other properties in our area. I would also like to thank Steven, you kept the solicitors on their toes by chasing people everyday and always kept me up to date. Thanks again, I would not hesitate to recommend you to friends and family.

Samantha · 29 July 2019

5/5

Google

I dealt with Max over the phone and by email of a few occasions. He arranged a viewing for me on a property that unfortunately got sold before I had a chance to get down there. Max however asked all of the right questions and worked out what it was I was looking for and sent me details of a few properties that really fit my brief. I did not end up buying through Haart but the service Max gave me was excellent.

James · 29 July 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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