Every review we hold for the Rayleigh office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleBought my property with bairstow eves and highly recommend them. Craig was brilliant dealing with the purchase and went above and beyond to ensure the sale was completed. I had a strange sale due to unexpected circumstances and Craig was fundamental in ensuring my purchase still progressed. Craig's deep understanding of situations that can occur during a sale or purchase means even a tricky situation is easily dealt with. We're very happy in our new home. Thank you! Shout-out to Derek who showed us around aided us in our search, top bloke!
Sam · 13 February 2026
Agent replied · 13 April 2026
Thank you so much for the kind words and recommendation! Our team at Bairstow Eves always strives to go above and beyond for our customers, and we're thrilled to hear that Craig and Derek were able to make your home buying experience a positive one. Congratulations on your new home, we're happy to have played a part in making it happen! Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleWe recently sold our home using Barstow Eves in Rayleigh , and Claire is definitely the standout reason for our fantastic experience. She guided us step-by-step, was always available for calls, and kept us updated every single day. We always knew exactly where we stood. She was incredibly reassuring, kept everything running smoothly, and really put us at ease. We couldn’t recommend Bairstow Eves enough, especially with Claire handling our sale.
Stuart · 13 March 2026
Agent replied · 13 April 2026
Thank you for your kind words! We are thrilled to hear that Claire was able to provide you with an exceptional experience and guide you through every step of the selling process. Our team takes pride in keeping our clients informed and at ease during such an important transaction. Thank you for choosing Bairstow Eves and recommending us to others! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleCaroline has been a fantastic help in preparing our mortgage offers in the past 6 years, including our latest house purchase. She worked hard to ensure things were done in a prompt, professional and timely manner. We really appreciated having her support throughout.
Elyse · 20 August 2026
Agent replied · 23 August 2026
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleCaroline Stockdale has helped us immensely in buying our first property. She has always been at hand to answer any of our questions and as first time buyers we have a lot, but she has made it clear that no question is silly/stupid. Because of Caroline she has made us feel so much more at ease and has taken away any stress/concern we had.
Although we didn’t get a house through Bairstow eves, Peter was very helpful when we first came in to get put on the mailing list and walked us through the process of next steps. Thank you again!
LeAnn · 13 April 2025
Agent replied · 23 October 2024
Many thanks for the fantastic comments and 5* review LeAnn. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleOverall we were very happy with the service provided to us, we really struggled with our chain of four and we were at the top of the chain due to buying an empty house.
They were chasing twice a day towards the end of the sale, there was good comunitcation regarding the progress and all delays where from the bottom of the chain, so Claire and her team were chasing other agents and solictiors. only one comment would be that two of the people we were dealing with at the branch left during our sale but this wasnt comunicated very clearly so at some point was hard to know who our point of contact was. but only a minor point. other than that very happy! thank you.
Elliot · 13 April 2025
Agent replied · 9 January 2025
Thank you for your excellent 5* review and kind words of our dedicated team Elliot. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe had an excellent experience working with Caroline Stockdale. Caroline is incredibly professional, clear in her explanations, and made the entire mortgage process smooth and stress-free. From the very beginning, Caroline took the time to understand our situation, provided clear and concise information, and guided us through each step with efficiency and expertise.
What stood out the most was Caroline's speed and responsiveness, and everything was handled promptly and explained clearly. We always felt informed and supported this was particularly important as we were first time buyers. If you're looking for a mortgage advisor who is knowledgeable, professional, and someone who will support you through the process, we highly recommend Caroline Stockdale.
Lee · 4 March 2025
Agent replied · 13 April 2026
Many thanks Lee for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have had to sell my mum's house and I was a complete novice to the procedure. Claire and Craig metaphorically held my hand the whole way. I feel I have been guided and advised by people I can trust. The house is sold and we completed today. Thank you Claire and Craig I will always wish you the very best.
Patricia · 7 August 2025
Agent replied · 13 April 2026
Thank you for trusting us with such an important task! We are so happy to have helped guide you through the process and are thrilled to hear that everything went smoothly. Wishing you all the best in your future endeavors! Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI have recently placed my parents property on the market with the Rayleigh branch of Bairstow Eves and although it hasn't sold yet I felt compelled to share my experience so far. From the initial call I have been treated with compassion and understanding as it is such a difficult thing to sell your family home. Peter initially dealt with everything but has now moved on but Gracie has been helping with the sale and has showed real enthusiasm for the house and has kept me updated regularly by phone and email which has been great, she tells me what she is doing to make the sale happen and updates me straight away if she speaks to any potential buyers, she is a real credit to the branch. Claire and Emma have been really helpful, professional and friendly when I have visited and Caroline put me in touch with a broker who arranged property cover at a very reasonable price. I have been so impressed with the whole team and would not hesitate to recommend them. Thank you all.
P.S. Now fingers crossed for a sale!
Susan · 17 October 2024
Agent replied · 23 October 2024
Many thanks Susan for the great recommendation, 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleGreat service given by Craig and the team at Rayleigh. They were all very helpful and supportive throughout the whole process and great communication from Claire and Craig. I would recommend them to anyone.
V · 13 February 2026
Agent replied · 13 April 2026
Thank you for the glowing review! We pride ourselves on providing outstanding customer service, and it's always a pleasure to hear our team members made your experience at Rayleigh a great one. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleStrongly recommend. Craig, Clare and the team were extremely helpful and professional throughout the process. So pleased that we chose Bairstow Eves to sell our property. They helped us with viewings and kept us fully informed. Would use them again.
Stephen · 13 December 2025
Agent replied · 13 April 2026
Thank you for choosing Bairstow Eves to sell your property! We're thrilled to hear that Craig, Clare and our team provided exceptional service, kept you informed, and helped make the process a success. We appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleWe found that Claire and Craig were so helpful, caring and most of all professional in the sale of Dad's property. We couldn't have asked for a better team. Thank you for all your help at a difficult time
Gillian · 13 December 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We are incredibly grateful to have been able to assist your family during this difficult time. Best wishes, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHad a phone meeting with Caroline Stockdale to guide me through my mortgage position for the future. She was very helpful and informative. Gave me the information I needed to work out my future plans. Caroline was friendly and I can highly recommend her. Will be coming back to her in the future when I’m ready to push forward.
Carla · 13 April 2025
Agent replied · 23 October 2024
Thank you Carla for your glowing 5* review and recommendation. Thank you for your supportive words which I have course passed onto the local team. Kind regards, Lucy, Customer Relations
★★★★★ 5/5
GoogleI honestly cannot fault the work and efforts of everyone at this branch, they have been so helpful and dealt with everything so quickly and efficiently, special thanks to Caroline and Emma for helping me get my first home. i am over the moon!! :) Thank you soooo much !! i would recommended this Estate Agent to anyone!!!
Alex · 13 April 2025
Agent replied · 19 June 2024
Many thanks Alex Cook for the fantastic recommendation and 5* review. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleJust for clarity, we were the buyer, not the client of Bairstow Eves. That said, they were very professional in all of our dealings. We put in our offer and Craig ensured that we would be in a position to complete, which resulted in our offer being accepted. Craig called us regularly for updates, which we felt was keeping our seller engaged throughout the process, and the ultimate result was that we completed on the purchase of our fantastic new home in Rayleigh. We also spoke with other members of the BE team in Rayleigh, all of whom were friendly and helpful.
Bobby · 13 September 2025
Agent replied · 13 April 2026
Thank you so much for your kind words! We're thrilled to hear that our team at Bairstow Eves was able to provide you with a professional and helpful experience throughout your home buying process. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleClare and the team at Rayleigh were fantastic to deal with and manged to sell my home within an eight week time frame from offer to completion, I wouldn't hesitate to use them again and would recommend if you selling a property use these guys
GRAHAM · 13 April 2025
Agent replied
Thank you Graham for your wonderful 5* review!
Best wishes
Emma
★★★★★ 5/5
GoogleAmazing. Peter and team are friendly and helpful. If you are looking for enthusiasm and someone that actually cares about their job and is also passionate about what they do then look no further. Highly recommend and a big thank you from us.
Anthony · 13 April 2025
Agent replied · 23 October 2024
Thanks Anthony for taking the time to leave us your glowing 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GooglePeter , Claire and the team have been great from start to finish. Got us sold within a week of listing, great marketing options compared to other companies and really nice to deal with. Really friendly and helpful
James · 13 April 2025
Agent replied · 23 October 2024
Thank you for your 5* review James. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAs our mortgage advisor at Bairstow Eves, Caroline Stockdale helped us through every step of the process and had our mortgage applied for and approved in no time at all. I highly recommend Caroline because not only was she very knowledgeable, efficient and informative, she was an absolute pleasure to deal with. I would also like to mention that the Rayleigh Bairstow Eves office team were also a pleasure to deal with. Claire, Helen and Liam were always helpful, polite and efficient. A great team overall. Thanks to all of you for helping us buy our first home! Tracey & George
Tracey · 30 July 2022
Agent replied · 30 July 2023
Thank you for your superb 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleClaire and her lovely team have made the process of selling my Rayleigh house so much smoother and less stressful than it could potentially be, their friendly yet professional approach has been perfect for me.
They have communicated with me every step of the way, with no guess work or doubt as to what is going on. Which, as somebody selling a property on my own, has been very reassuring.
They gave me good accurate advice on pricing my property too which brought me a buyer within a few weeks.
Highly recommended!
Alison · 13 April 2025
Agent replied · 23 October 2024
Thank you Alison for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe didn’t actually sell our flat through Bairstow, however the house we brought was being sold through them, and I can not thank the whole team enough!
From our very first viewing to picking up the keys everyone we dealt with was professional, kind, caring and extremely helpful, even during a national pandemic!!
A special Thankyou to Claire who went above and beyond every single step of the way to help and keep the stress levels to a minimum, nothing was too much trouble for Claire, even helping on days she wasn’t working, and with things out of her official job role..
especially considering the scary and unsettling times everybody was going through!
If it wasn’t for Claire I honestly believe we would have given up our dream future and watched the world spiral around us. Speaking to Claire was a breath of fresh air and made everything seem so positive even when we felt the world was against us!
Also a huge Thankyou to Caroline, who after hearing of our mortgage problems due to Lockdown again went above and beyond to help make sure we didn’t lose out and actually finding us a better deal then we originally had.. all with extremely short notice, and on a very tight time limit!
Thankyou to these Ladies we now are settled in our beautiful forever home ready to start our exciting new chapter ahead, I have no plans to sell anytime soon.. but if I did I wouldn’t even question choosing Baistow, and I would highly highly recommend to anybody looking to buy/sell or apply for a mortgage!
Thankyou again Bairstow!! You made it happen!! ❤️
Stephalola · 17 August 2020
Agent replied
Thank you for taking the time to leave us your 5* review! I will make sure your comments reach our local team and Regional director. Kind regards, Scott @ Customer Relations.
★★★★★ 5/5
GoogleA delightful team to do business with. After seeing out a very average performance by another estate agent, we switched to Bairstow Eves Rayleigh to sell our house close to the centre of the town. Their selected approach to viewers paid off, with five of the first seven people coming back for a second viewing. Several offers followed and on good advice, a buyer was chosen. Clair, Richard and Helen kept us updated continuously from viewing appointments through to completion. They were able to explain each stage of the process and helped with all our enquiries, giving answers or passing a query onto the solicitor.
For such a big event in our lives, we always felt confident to have Clair in charge of the entire process. A very big thank you to the team at Bairstow Eves of Rayleigh.
Peter and Gail
Peter · 30 July 2020
Agent replied
Thank you for your 5* review and kind words about your experience with our local team. Kind regards, Scott
★★★★★ 5/5
GoogleFantastic service from Claire and her team. Great communication and patience considering the usual issues with solicitors and lack or responses.
Tom · 13 April 2025
Agent replied · 22 December 2024
Thank you for taking the time to leave us this great 5* review Tom. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleWe have just completed on our house sale which wasn’t a smooth process due to various reasons however, this was made much easier due to the outstanding service and help we received from Richard King, Claire and team at Bairstow Eves in Rayleigh. These were our sellers estate agents but they went above and beyond to help all parties involved. Their care and attention helped us enormously and we cannot thank them enough. I would highly recommend them and Bairstow Eves in Rayleigh if you are thinking of moving house.
Thank you very much.
Carol Graham
Carol · 13 July 2019
Agent replied
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleAmazing estate agents!! Nothing was ever too much trouble and would always fit us in to go back and look at our property, even if it was after they were supposed to finish their shift! They were amazing help when our solicitors weren’t being very helpful!
Special thank you to Liam, Helen and Claire, thank you so much for making our move a little easier
Stacey · 30 July 2022
Agent replied · 30 July 2023
Many thanks for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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