Every review we hold for the Raunds office, from every platform, shown as written. First names only.
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5/5
GoogleJust completed the sale of my house in Raunds. Great customer service from the whole team. A particular mention for Ellie, who went 'above and beyond' in terms of quality of service and keeping me updated. She was particularly influential in keeping some very slow moving solicitors on their toes!
I highly recommend this agency.
David Β· 22 November 2024
Agent replied Β· 23 October 2024
Thank you David for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
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5/5
GoogleI would just like to thank Tracey and her team, Jasmine, Rebecca, Lauren and Michael, for all their help, friendliness and professionalism when selling my late motherβs house a couple of months ago.
It was a hassle free, efficient service (calls always returned) at what was a difficult time. Thanks Tracey, I would have no hesitation in recommending you if anyone asked me.
Rod Β· 17 April 2023
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5/5
GoogleWilliam H Brown in Raunds is fantastic I am a first time buyer that has dealt with Lauren, Rebecca and Tracey.
Lauren was outstanding at helping me know exactly what was going on all throughput the process and helped my dreams come true.
Rebecca is fantastic at doing my finances and Tracey helped get my property over the line.
Great team and I would recommend using them for anyone that's thinking of selling or buying.
James Β· 10 October 2021
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5/5
GoogleIn all of the years I've sold houses, Tracey and her team have certainly been the best. Other agents in the chain were rubbsih and the Raunds team jumped in and got the chain to exchange. They genuinely care. We used their recommended conveyancers who where equally brilliant. First class service.
Debbie Β· 17 April 2023
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4/5
GooglePleasant friendly staff. Office is clean and tidy. Went the extra mile to try and find me what I was looking for.
Ian Β· 10 October 2019
Agent replied Β· 23 October 2024
Thank you so much for taking the time to leave us a 4* review.
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5/5
GoogleWe moved from Raunds to London to start my new business. Piers & Ellie did a great job of sorting everything out for me and I canβt thank them enough!
Salon155 Β· 27 May 2024
Agent replied Β· 23 October 2024
Thank you for sharing your positive experience with Piers & Ellie at our Raunds branch! We are thrilled to hear that they were able to assist you with your move to London for your new business. If you ever need any more help in the future, please don't hesitate to reach out.
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5/5
GoogleThe team did a great job selling my house. Efficient service the whole way through and always kept me informed. Would definitely recommend!
Vivian Β· 27 May 2024
Agent replied Β· 23 October 2024
Dear Vivian, thank you for your kind words! We are thrilled to hear that you had a great experience with our team and that we were able to keep you informed throughout the process. Your recommendation means a lot to us. If you ever need assistance in the future, feel free to reach out. Thank you for choosing William H Brown Estate Agents Raunds!
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5/5
GoogleGreat service provided by an excellent team. Repeatedly went above an beyond to help facilitate my house move. Would highly recommend and will definitely use again for future moves.
M Β· 17 April 2022
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5/5
GoogleLauren and Tracey have been amazing helping with the search for our new home. They have really listened to what we wanted, only sending through properties we would actually consider which was so helpful!
Even when they had nothing for us on the market at the moment, they still called to check in to see how we were getting on and to let us know they had not forgotten about us.
Although we have now found our home with another estate agent, they were so pleased for us and were so kind.
Very reliable and honest - thank you so so much!! Would highly recommend!! πππ
Callie Β· 10 October 2021
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5/5
GoogleAbsolutely fantastic service start to finish! The manager Dan came around and gave me a valuation, I had other agents in the area value my house as well, but decided to go with these guys as they were local and Friendly. Spent time asking me what I needed and where I was moving to and actually cared. I had the ladies come around my house and ask questions about my house as well before it went onto the market and sold it before it even hit market !! Couldnβt be more happier with the services and friendliness of the branch! Highly recommend them!
Steven Β· 10 October 2021
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5/5
GoogleThe staff were a delight to work with and professional in their manner .
Denny Β· 23 March 2024
Agent replied Β· 23 October 2024
Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Relations
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1/5
GoogleVery poor service and communication.
- Would always promise to ring back and let us know. Never did.
- Did not research the vendors properly, meaning we spent Β£1500 for no reason.
- No communication.
- Often gave erroneous excuses for things that were not ever plausible.
- Spoke with management team who ignored my e-mails.
With the number of estate agents on offer, I would strongly advise going elsewhere.
J Β· 10 October 2021
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5/5
GoogleVery helpful and very friendly especially Tracey.
Kim Β· 17 April 2022
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5/5
GoogleTracy is super helpful and very knowledgeable
Fiona Β· 17 April 2022
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5/5
GoogleNever had an issue while selling a property, good communication all the time. Plus great mortgage brokerage service.
Luke Β· 17 April 2022
Agent replied Β· 23 October 2024
Thanks for giving our William H Brown team a five-star review. If we can help with anything else please give us a call.
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1/5
GoogleVery Very poor service, never phone back, always late for viewings, negotiations are non existent which lead to loss of sale. Would never use this estate agent again
Clair Β· 10 October 2019
Agent replied Β· 23 October 2024
Hi, thank you for taking the time to provide our team with feedback.
We're concerned about this branch review, and we'd like to get further information so we can look into this. If you would like to get in touch with us on socialmedia@williamhbrown.co.uk, then we'll be more than happy to help you.
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1/5
GoogleTerrible service, missed one appointment completely and were often late. High staff turnover, managed one viewing in 4 months and the guy said it wasn't the right area.
My new agent has got several viewings arranged already.
Tech Β· 10 October 2014
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4/5
GoogleWilliam H Brown have just sold our property in Raunds. In general the service has been very positive. Always turned up with viewings when they booked them.
Richard Β· 10 October 2019
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1/5
GoogleVery poor service. Never return your calls. Don't use them to sell or buy a property from.
Steven Β· 10 October 2020
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5/5
GoogleGreat service accommodating and they take care of your need s what your looking for in a property
Rachel Β· 10 October 2019
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1/5
GoogleVery poor service and communication
Tony Β· 17 April 2022
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1/5
GoogleStill contacting me after 4 years
Jenny Β· 10 October 2020
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5/5
GoogleRating only, no written review.
Artemis Β· 23 November 2024
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1/5
GoogleRating only, no written review.
Em Β· 26 June 2024
Agent replied Β· 23 October 2024
Hello, I am sorry if you were not happy in your experience with us. We would really appreciate any feedback which you can leave by emailing complianceresidential@sequencehome.co.uk as we take all comments seriously. Kind regards, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.