Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 1/5
Googleon Saturday we were looking at the house we were interested in, the person who advised us told us to contact the office, which was open until 5 pm, after connecting with the office, the employee said that he did not know what apartment / house we were talking about and told us to call on Monday, on Monday the manager said that the apartment was rented on Saturday, so in this situation we were misled by the agencies and treated as objects
we are very angry!
Izabela · 23 February 2023
Agent replied · 23 June 2023
We are sorry to hear this. Demand is exceptional at the moment and properties are letting very quickly. We hope you are able to find what you are looking for.
★★★★★ 1/5
Googleon Saturday we were looking at the house we were interested in, the person who advised us told us to contact the office, which was open until 5 pm, after connecting with the office, the employee said that he did not know what apartment / house we were talking about and told us to call on Monday, on Monday the manager said that the apartment was rented on Saturday, so in this situation we were misled by the agencies and treated as objects
we are very angry!
Izabela · 7 February 2023
Agent replied · 7 June 2023
We are sorry to hear this. Demand is exceptional at the moment and properties are letting very quickly. We hope you are able to find what you are looking for.
★★★★★ 5/5
GoogleWhen Kathy Wood from Oakwood first arrived to assess the sale of our property, we were very much taken by her relaxed but professional approach, friendly, but business-like. She was obviously a woman who knew her stuff. Contrary to popular opinion of estate agents, she was very impressive. In fact, overall, Oakwood seemed so superior to their main competition in Ramsgate, and cheaper too. This opinion stuck with us through to completion. When a minor hiccup presented itself just before exchange of contracts, Kathy's colleague, Debbie Thwaites, stepped in to deal with the issue swiftly, ensuring completion was achieved on schedule. Overall a very positive experience.
Trevor · 9 December 2022
Agent replied · 7 June 2023
Great to hear thank you Trevor. We hope all goes well with your move. 🙏 …
★★★★★ 5/5
GoogleOakwood homes Ramsgate provided a first class service from start to finish for us. Rob, Kathy and their team were professional and efficient throughout. We particularly liked how they managed all of the viewings, not something that all estate agents do. Whenever I contacted them, I knew the member of staff on the line as the team is small and efficient. Our buyer was unfortunate in having his buyer pull out, this put us in a difficult position - but Rob and Kathy again managed the situation and were able to sell for us again quickly, enabling us to still get the property we were after. We are really grateful for their efforts and recommend them highly.
Barrie · 9 December 2022
Agent replied · 7 June 2023
Thank you Barry 🙏 …
★★★★★ 5/5
GoogleOutstandingly professional and human people. Head and shoulders above the rest. Thanks to Daisy and Maddie I now have the beautiful home that I asked them to find for me. Well done all, I'll stand a round when I get there.
Len · 7 June 2021
Agent replied · 7 June 2023
Thanks Len - we hope the move all goes well.
★★★★★ 5/5
GoogleWe were impressed with the straightforward approach of Robert and team. Expectations well managed and the entire process completed, without complication, 4 weeks ahead of schedule. Very good work indeed.
BSmith · 7 June 2022
Agent replied · 7 June 2023
Thank you - lovely to hear your feedback. We hope your move all goes well. 🙏 …
★★★★★ 5/5
GoogleAlways on hand to assist and very responsive to calls and emails. Persisted in pushing our sale whilst dealing with a very tough Solicitor. Thank you to Rob and the team for all their hard work.
Nathan · 7 June 2021
Agent replied · 7 June 2023
Great to hear Nathan - thank you. Merry Christmas 🎄 …
★★★★★ 5/5
GoogleOur agent Kathy and her colleagues were really helpful, our sale occurred during the Covid period and we experienced many issues that could have collapsed our sale (mainly Solicitor problems).
The Oakwood team were really supportive and saw the sale through to its conclusion.
We have used a well known estate agent in the past and the two experiences were miles apart.
Thank you
Moseley56 · 25 August 2023
Agent replied · 24 August 2024
So pleased we could help - and thank you for your business 🙏 …
★★★★★ 5/5
GoogleBuying our first home was very overwhelming but the agent put us at ease and made us see the potential in the property we were shown and helped us make one of the best decision we ever made to buy the house they showed us around.
Milly · 23 August 2024
Agent replied · 24 August 2024
Thank you Molly Mae - good luck for the future 🙏 …
★★★★★ 5/5
Googleit was a pleasure dealing with Oakwood homes from start to finish! the staff were incredibly friendly and helpful and it helped to make what can be a stressful experience, a whole lot easier! Thank you
Peter · 15 January 2025
Agent replied · 20 May 2025
Thank you Peter and happy new year! 🙏 …
★★★★★ 5/5
GoogleI we like to say a big thank you to oakwood homes, and a biger thank you to Kate and Lorraine who have both been amzing from start to finish. You have done amzing considering the current situation.
Amy · 7 June 2020
Agent replied · 7 June 2023
It’s not been easy Amy but we got there! Thanks for your feedback.
★★★★★ 5/5
GoogleAbsolutely amazing people to work with when selling your house.
The staff are friendly and helpful.
They took the time to communicate regularly and were always consummate professionals.
They even managed to sell my house for more than I asked for.
It would highly recommend Oakwood Homes to anyone selling there property.
Colin · 15 April 2024
Agent replied · 24 August 2024
Thanks Colin - we really appreciate your business too. All the best for your future plans. 🙏 …
★★★★★ 5/5
GoogleWe sold and purchased a house through Oakwood and I can honestly say the experience from start to finish was a breeze. Kathy is amazing and we would certainly request her in the future. "
Claire-Louise · 9 January 2021
Agent replied · 8 January 2025
Really good to hear Claire-Louise. Thank you for taking the time to let us know. Hope you enjoy your new home.
★★★★★ 5/5
GoogleKathy and the team were so helpful and supportive. Kathy was professional and went above and beyond with the sale. Highly recommend Oakwood Homes
Shannon · 11 August 2022
Agent replied · 7 June 2023
Thanks Shannon - hope all goes well. 🙏 …
★★★★★ 5/5
GoogleWe sold and purchased a house through Oakwood and I can honestly say the experience from start to finish was a breeze. Kathy is amazing and we would certainly request her in the future. "
Claire-Louise · 7 June 2020
Agent replied · 7 June 2023
Really good to hear Claire-Louise. Thank you for taking the time to let us know. Hope you enjoy your new home.
★★★★★ 5/5
GoogleOakwood staff seemed very knowledgeable as well as friendly and approachable. Manager Robert Lear was very helpful and answered our questions clearly.
Enza · 11 August 2022
Agent replied · 7 June 2023
Enza - thank you for taking the time to let us know. We hope your future plans all work out well. 🙏 …
★★★★★ 5/5
GoogleOakwoood Homes have very friendly, approachable staff, who are extremely quick to respond to queries. They always accommodated viewings for when we could make them and were never late to arrive or rushed us during the viewings. They had an excellent local knowledge of the area and the properties we viewed. I felt I could trust them. They also recommended a really good online solicitor.
Laura · 7 February 2023
Agent replied · 7 June 2023
Thanks Laura - we hope your future plans all go well 🙏 …
★★★★★ 5/5
GoogleOur agent Kathy and her colleagues were really helpful, our sale occurred during the Covid period and we experienced many issues that could have collapsed our sale (mainly Solicitor problems).
The Oakwood team were really supportive and saw the sale through to its conclusion.
We have used a well known estate agent in the past and the two experiences were miles apart.
Thank you
Moseley56 · 7 February 2023
Agent replied · 7 June 2023
So pleased we could help - and thank you for your business 🙏
★★★★★ 5/5
GoogleCustomer service from Daisy and Stacy was amazing :D I rented the flat I wanted in a week! Everything went smoothly, these two wonderful women were very helpful and answered all my questions. Highly recommended.
Małgorzata · 8 June 2019
Agent replied · 7 June 2023
Thanks for your feedback Malgorzata - pleased we could help 👍 …
★★★★★ 5/5
GoogleI bought my home through Oakwood Ramsgate. Kathy, Rob and Ethan were all superb. Really decent estate agents. Recommend thouroughly.
Nicolas · 11 August 2022
Agent replied · 7 June 2023
Thanks Nicholas - so pleased all went well 🙏 …
★★★★★ 5/5
GoogleRobert, and the team at Oakwood Homes have been outstanding from start to finish, communicating with me really well, helping me with a variety of tasks that needed to be done (I do not live in the area so this has been a real help)- …
David · 15 April 2024
Agent replied · 2 January 2024
Amazing - thanks David so pleased we could help. All the best. 🙏 …
★★★★★ 5/5
GoogleOakwood Homes manage my two flats, and I am entirely satisfied with the great service I have received. The letting staff are always efficient, friendly, helpful and attentive.
Rob · 21 November 2024
Agent replied · 7 June 2023
Thanks Rob - we appreciate your feedback and we value your business.
★★★★★ 5/5
GoogleFrom start to finish the ‘Oakwood Experience’ has been incredible. The staff are down to earth and professional, communication is regular and we felt in control throughout. They sold our home quickly and helped us through the inevitable …
Kate · 15 April 2024
Agent replied · 29 October 2023
Thank you Kate 🙏 So pleased we have been able to help you. …
★★★★★ 5/5
GoogleFabulous agent with a very knowledgable team, who work well together to help you achieve your property needs.
Laura · 26 February 2025
Agent replied · 15 April 2025
Thank you Laura - glad we could help. 🙏 …
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