1/5
TrustpilotVery poor customer service
Very poor customer service. No reply to emails or phone calls. A truly disappointing experience.
Trusted Agent profile · Ramsgate
Verified
Miles and Barr reviews in Ramsgate
★★★★★
1,583 reviews across 2 platforms
44-46 Queen Street, Ramsgate, CT11 9DZ
Part of Miles, see every office.
Miles's office in Ramsgate, at 44-46 Queen Street, is rated 4.5 out of 5 across 1,583 reviews on two platforms, including 755 Google reviews rated 4.5.
Reviews
Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
Trustpilot4/5
GoogleRating only, no written review.
1/5
GoogleKicked out a family for no reason right in middle of pandemic. No support nothing
5/5
GoogleGreat experience with Miles and barr, organised, efficient and friendly
5/5
TrustpilotGood service
Good service , great support !!!
5/5
TrustpilotFriendly and professional
Friendly, helpful and professional service.
5/5
GoogleGreat letting agency, have been amazing with my mum since she has been poorly.
5/5
TrustpilotHighly professional and friendly…
Highly professional and friendly service Would thoroughly recommend
5/5
GoogleBrilliant friendly customer service from beginning to end.
1/5
GoogleIf they have tenants that cause problems for neighbour's they are useless.
4/5
GoogleRating only, no written review.
2/5
GooglePoor customer service. Rarely help/reply/sort anything out
5/5
GoogleFantastic staff kept me updated with my purchase, any questions I had were answered efficiently and professionally.
5/5
TrustpilotExcellent
Excellent, no words to say
5/5
GoogleBest service ever. I had a difficult property to sell and they cracked it. Well Done
5/5
GoogleAbsolutely everyone I deal with in the Team were polite, professional and efficient.
5/5
GoogleExtremely efficient and knowledgeable.
1/5
GoogleRating only, no written review.
Agent replied · 14 May 2026
Thank you for your feedback. We’re sorry your experience didn’t meet expectations. While some time has passed, we’re always looking to improve. If you’d like to discuss this, please reach out.
5/5
GoogleVery friendly and professional service from all the team here.
3/5
GoogleStandard estate agent website
1/5
GooglePoor service and always felt untrustworthy
5/5
Google100% professional from start to finish
1/5
GoogleRating only, no written review.
Agent replied · 11 June 2024
Hello, Unfortunately we are unable to identify you on any of our records to understand why you would leave us a 1* review. If you would like to raise a concern please feel free to email me at JamesPerks@Milesandbarr.co.uk, providing further … More
3/5
GoogleRating only, no written review.
Agent replied · 13 June 2024
Thank you for taking the time to rate us, Christopher. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
