Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
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4/5
TrustpilotMiles & Barr Cliftonville
I have recently brought a property through Miles and Barr and overall my experience with them was brilliant. The only reason for 4 stars instead of 5 was due to a lack of communication at the very beginning. Once the progressor Louise took over our sale, I really had nothing to complain about. People know how stressful buying a house can be but with Louise only a phone call away the stress was eased. She communicated with me regularly and no question was a silly question. I really appreciate all her help and advice she provided us with.
Emma-louise Β· 11 October 2021
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5/5
TrustpilotThanks for the perfect Xmas gift Miles and Barr
It's been a long journey looking for a home for my family and finally we got our dream home thanks to the great team at Miles and Barr, when I say great, I really mean great from Natalie who's always been responsive and supportive, Sophie,Jake who's taken us on several viewings and the rest of them team behind the scene,my family says a big thank you,words aren't enough to express our gratitude, thanks so much guys and double thanksππππ
Olukayode Β· 30 November 2021
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5/5
TrustpilotBig thank you to Miles & Barr
I have just completed on my lovely new home in Ramsgate, with a seaview, thanks largely to the quick thinking of Chelsea at Miles & Barr. I had seen the house on Rightmove before but it had been snapped up already. I was viewing another property with Chelsea and happened to mention the house, she said that the house may come back on the market and fitted me in for a quick dash round (after we spent about 15 minutes trying to unlock the door). The outcome was that I got my dream house! Then came the nightmare solicitor charade, but Suzanne at M&B helped through the whole process, always at the end of the phone and a delight to deal with. Thanks to all at Miles & Barr and I would happily recommend them to any house hunters out there. Good luck.
Aled Β· 24 September 2021
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5/5
GoogleHi guys
These guy were a great team
They made the sale seem very easy
I would recommend these guys
Very professional and worked very hard to get me the best price
I sold 2 properties with them sold in 1 day
Simon Β· 24 July 2022
Agent replied Β· 24 July 2026
Many thanks for your lovely review - much appreciated!
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5/5
TrustpilotGreat experience
Great experience. The agents were courteous, answered our many questions and concerns. kept us updated as every step of the way. Anna Adamczak was particularly great
Nkadinma Β· 22 July 2022
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5/5
TrustpilotAnna Adamczak
Anna AdamczakI want to personally thank your employe for helping me out. Everything went smoothly and quick . Best experience I ever had with a letting agency .5 star π
Christian Β· 2 January 2022
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5/5
TrustpilotHome purchasing
We unfortunately didnβt use Miles and Barr to sell our home, but had the pleasure of purchasing our next home through them.Throughout our experience of moving home, they demonstrated how the process should be handled, unlike our agents selling our home.In our opinion they went above and beyond. With a team, very well led by Hollie-Anna, we received weekly phone calls, giving us regular updates on what we needed to do and what we were waiting on from other parties involved.They were always on the other end of the phone, willing to speak and explain various processes and always more than willing to assist in anyway they could.
Ben Β· 30 August 2021
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5/5
TrustpilotShelley and Aggi were impeccableβ¦
Shelley and Aggi were impeccable throughout what has turned out to be a rather turbulent sale, but have always been dutiful, patient and understanding and helped us thoroughly in the process!
Samuel Β· 30 October 2021
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1/5
GoogleWas told I was the first person to enquire about a home. It was our dream home and we were desperate to move; wanted to move quickly on it. Was told they would send me a form to fill out. Waited a few hours for the form but didn't arrive in my inbox. Called back to check on the form and was told the property had already been given to someone else. Awful practise.
Have since been trying to call them to organise other viewings and rarely get an answer from reception. Shocking business, no idea why they have such a monopoly.
El Β· 22 August 2021
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4/5
GoogleOverall the experience was OK,
I wasn't as well informed about progress as I would have liked but I understand the pressures agents are working under given the current pandemic. I also found there to be some confusion with updates with some professors saying one thing and then my solicitor or other progressor saying another. Louise daly I must say was brilliant and although not my sales progressor, have me updates when I asked for them in the absence of Becky White.
Wilson Β· 22 August 2021
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5/5
GoogleI have recently placed my property on the market with Miles and Barr and I cannot emphasise how easy and stress free the whole process has been. I have dealt with 4 or 5 members of staff all of whom have been extremely helpful and knowledgeable! I had initial concerns that I would be forgotten about as they do seem to have a lot of properties and staff members, however this was not the case and is a credit to the management and organisational skills of the office! If you are considering putting a property on the market I would definitely recommend giving these guys a call!
Alexander Β· 22 August 2021
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5/5
GoogleBest property managers, very responsive and always do so much more!
SERGEY Β· 22 October 2025
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5/5
GoogleIt was a real pleasure to meet Amanda from Miles & Barr. She listened and took note of any concerns I may have had and just has a real friendly and pleasant nature about her. A great representation of this company.
Kylie Β· 22 August 2022
Agent replied Β· 15 June 2024
Thank you for your kind comments, Kylie. We do pride ourselves on delivering a great customer experience and are continuously looking at ways to improve our services. If there is anything else we can help you with in the future please feel free to contact us. Mark, Customer Experience Manager
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5/5
GoogleMiles & Barr have been fantastic throughout the process during the sale of our property - from the initial first meet to value our property and discuss their fees, through to exchange and completion on the sale.
All their staff were very helpful during our initial dealings and their sales progressor has been fantastic at keeping us updated with everything related to the sale.
I would not hesitate to recommend them to friends.
Kerry Β· 22 August 2022
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5/5
GoogleI have been delighted with the service that Stuart has provided through Miles and Barr, Ramsgate. I immediately felt at ease with him when we first met, none of your usual smooth talking from other estate agents. He is very personable and β¦
Mr Β· 16 September 2024
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5/5
GoogleI would highly recommend Miles and Barr to friends and family. The team made the process as stress free as possible. The communication was excellent and I was always reassured that my case was being well managed and I was kept unto date with all progress.
N Β· 28 July 2024
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5/5
TrustpilotStress-free and enjoyable rental experience helping us find our perfect home
We approached Miles & Barr about a beautiful house that my boyfriend and I were hoping to rent. It ticked every single one of our boxes - but there was a lot of interest! We were in touch with Holly Hill at the estate agents throughout the process who ensured we had every opportunity to view the property, meet the landlady and kept us reassured throughout until our acceptance. Holly really supported our application and has made the whole process so easy, accommodating our needs. It has been such a positive journey. Thank you!
Sam Β· 12 August 2021
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1/5
GoogleOn moving day communication was very poor which resulted in me paying additional costs to removal men as the store closed 3-6pm I was not told this was the case when calling for updates regarding collecting keys to new property . The last call i had made was at 2.40pm nobody mentioned that nobody would be available after 3pm due to training I made numerous calls to try find out what was happening Miles & Barr failed to come back to me until 4.45pm. very frustrating and distressing
S Β· 28 July 2021
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5/5
GoogleWow what a team from start to finish they have been amazing. Everyone that Iβve had the pleasure of speaking to, could not of been more kind, helpful and understanding. They take the time to listen and really understand how stressful moving can be and go out of their way to ease the whole process. You certainly feel that you are in safe hands.
I would highly recommend Miles and Barr for their professionalism, knowledge and being able to offer a seamless service.
Claire Β· 28 July 2021
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1/5
GoogleWas told I was the first person to enquire about a home. It was our dream home and we were desperate to move; wanted to move quickly on it. Was told they would send me a form to fill out. Waited a few hours for the form but didn't arrive in my inbox. Called back to check on the form and was told the property had already been given to someone else. Awful practise.
Have since been trying to call them to organise other viewings and rarely get an answer from reception. Shocking business, no idea why they have such a monopoly.NegativeResponsiveness, Quality, Professionalism
Fish Β· 27 July 2021
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5/5
TrustpilotJake Chamberlain
Jake showed me round 2 properties today and was very helpful and polite.He gave lots of extra advise after the viewing which was much appreciated.Thanks Jake!
Jordan Β· 15 June 2022
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5/5
GoogleI have received an excellent service from Judith from the Ramsgate office. She is professional, friendly and easy to deal with. She always makes sure she gets the answers to all the queries I need quickly and maintains good communication β¦
Missjomt Β· 10 October 2024
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5/5
GoogleVery happy buying our first property with miles and barr. Solved any questions within the hour no issues at all very happy and the mortage adviser is very professional and works round you and helps with everything.
Overall very happy with everything ππ β¦
Megan Β· 22 August 2024
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5/5
GoogleWe are very impressed by the speed and efficiency of the Miles & Barr team in selling our bungalow.
Excellent communication, sound guidance and highly personable and friendly staff. We are very happy.
We would not go anywhere else, totally recommend.
Audrey Β· 28 July 2022
Agent replied Β· 28 July 2026
Thank you so much for your kind review and a five-star rating, Audrey, your words and endorsement really mean a lot to us. If there is anything else we can help you with, please do not hesitate to contact us. Lauren - Communications Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.