Every review we hold for the Ramsgate office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRebecca Gravener super star
Rebecca Gravener went above & beyond what we expected to get the completion of property over the line.
Very professional & is a credit to your company nothing was too much trouble for her to sort out . We honestly believe we couldn't have achieved this purchase without her help if we could have given her 10 stars we would have.
Would certainly recommend your company for buying property off to other people .
Elaine · 17 August 2026
Agent replied · 24 August 2026
Thank you for sharing your wonderful experience, Elaine. We are thrilled to hear that Rebecca provided exceptional support and professionalism throughout your property purchase. Wishing you all the best
★★★★★ 5/5
TrustpilotOutstanding Sales Progress team
The outstanding part of this experience was the Sales Progressor, Denise, who was always available to push this purchase along as soon as any small or big issue came up. We completed the purchase in just two months from offer to completion and the property initially had not even been registered and one of the vendors was in Africa. All this made it challenging but we got there thanks to her. And she still cared enough to pick up one last time post completion when really her work was over. Thank you Denise.
Hanna · 6 July 2026
Agent replied · 10 July 2026
Thank you for sharing your experience, Hanna. We're thrilled to hear that Denise, your sales progressor, provided exceptional support throughout your purchase. Her dedication and professionalism truly reflect our commitment to delivering a good experience. We appreciate your kind words and wish you all the best in your new home.
★★★★★ 5/5
TrustpilotExceptional Sales Progression
So grateful to the team but especially Rebecca Gravener, who was outstanding throughout the sales progression. She continuously chased up solicitors and agents, sending us regular updates and always available on email or WhatsApp to answer questions. Her support was invaluable particularly in our difficult and drawn out case, with multiple hurdles that had to be overcome before getting to the point of exchange. She kept me sane and was a voice of reason, always with the most up to date and accurate info! Huge thank you to her and would highly recommend.
Laura · 23 June 2026
Agent replied · 25 June 2026
Thank you for sharing your experience, Laura. We're thrilled to hear that Rebecca, your sales progressor provided outstanding support throughout your sales progression. Her dedication to keeping you updated and her professionalism truly reflect our commitment to clear communication and customer value. We appreciate your recommendation and wish you all the best in your new chapter!
★★★★★ 5/5
Trustpilot5 Star
Rebecca was absolutely exceptional from start to finish. Her professionalism, efficiency, and attention to detail were outstanding. She was incredibly quick to respond and kept me informed throughout the entire process with excellent communication.
Nothing was ever too much trouble, and she made everything feel smooth, easy, and stress-free. I truly appreciated her dedication, reliability, and friendly approach. I couldn’t recommend Rebecca highly enough and would not hesitate to use her services again. Thank you for such a fantastic experience!
Rhyss · 18 June 2026
Agent replied · 24 June 2026
Thank you, Rhyss, for your wonderful feedback. We are thrilled to hear that Rebecca, your sales progressor, provided you with exceptional support and made the process smooth and stress-free. Our team is dedicated to delivering a service with integrity and efficiency. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotThe whole team was fantastic at…
The whole team was fantastic at assisting us with our purchase. We initially dealt with Joe and Maddy at the start of the process who were very helpful and accommodating. Once the transaction had progressed we dealt mainly with Melissa, who I may add is a star! She kept us informed the whole way through. Updated us consistently, we never had to chase or query nothing and she was always on the other end of the phone to answer any questions we had. This was our first time dealing with Miles and Barr and certainly won’t be the last!
Brad · 10 June 2026
Agent replied · 12 June 2026
Thank you, Brad, for sharing your wonderful experience with our team. We're thrilled to hear that Joe, Maddy, and especially Melissa, your sales progressor, provided you with fantastic support throughout your purchase. We pride ourselves on delivering clear communication and consistent assistance, ensuring a seamless experience for our customers. We look forward to assisting you again in the future!
★★★★★ 5/5
TrustpilotExcellent service
Excellent service
Louise Daly was really helpful and supportive. She was a brilliant liaison between both sets of conveyancers and kept the process moving.
If it wasn’t for Louise I’m sure the sale would have fallen through and her patience and persistence to chase both conveyancers on behalf of me and the buyer was instrumental in this completion. She was very professional at all times and always positive, polite and helpful.
Samantha · 7 August 2026
Agent replied · 11 August 2026
Thank you for sharing your experience, Samantha. We're thrilled to hear that Louise provided such excellent support and professionalism throughout your process. Her dedication to keeping everything moving is truly commendable. Thank you for your kind words
★★★★★ 5/5
TrustpilotFrom making the appointment to view the…
From making the appointment to view the property the team were very helpfull and professional.
Once I put in an offer, Becky was keeping me informed every step of the way, I felt at ease and knew everything was being done to make it a problem free purchase.
I am very grateful to everyone who done their part to help me.
Helen · 5 October 2026
Agent replied · 7 October 2026
Thank you for sharing your wonderful experience, Helen. We are thrilled to hear that our team provided you with professional support and kept you informed throughout your purchase. We wish you all the best in your new home!
★★★★★ 5/5
TrustpilotGood experience purchasing a property
I have had a good experience dealing with Miles & Barr for the purchase of my property. Especially Louise Daly from the Sales Progression Team, who has been incredibly responsive and attentive, and did everything she could so that we could all complete within the desired timeframe. I'd definitely want to work with Louise again should I buy or sale a property.
NatalieG · 29 September 2026
Agent replied · 30 September 2026
Thank you for sharing your positive experience, Natalie. We're thrilled to hear that Louise provided such attentive support and helped you complete your purchase efficiently. We always strive to put our clients first and ensure a seamless experience. We look forward to assisting you again in the future
★★★★★ 4/5
TrustpilotRebecca very diligent and supportive, better contact on actual day would have been helpful.
The stars are for the personal contact, initial office personnel, keeping us informed especially Rebecca. The lost star is for the confusion at the end of the process. We were to the wire with our seller’s agent constantly giving us updates. When I rang Miles and Barr we were told the money was with the solicitor, we then rang the solicitor to be told no, it was 4: 45pm before we got the keys. Very stressful. Hiccups along the way not of your making.
Will · 28 May 2026
Agent replied · 30 May 2026
Thank you for sharing your experience, Will. We appreciate your kind words about our team's support and communication, especially from Rebecca. We apologise for the confusion at the end of the process and understand how stressful that must have been. Please feel free to reach out to us if you'd like to discuss this further
★★★★★ 5/5
GoogleAidan was a great estate agent, he went the extra mile on more than one occasion, working from the house whilst I surveyors came meaning I didn’t need to take time off and more importantly when things needed pushing through with solicitors etc he went the extra mile to get the deal done. He gave great advice when listing and when considering offers, I noticed that post sale he went out of his way to see that the buyers had settled on as well which is a lovely touch. Communication throughout, he was excellent and I cannot recommend highly enough.
David · 24 May 2026
Agent replied · 24 July 2026
Thanks David, your positive feedback is much-appreciated and it was a pleasure dealing with you too!
★★★★★ 5/5
GoogleI cannot recommend Michael Anthonys enough. This is now the second property I have dealt with Andy, and my first time dealing with Kristina from the Sales Progression Team, and once again the service was absolutely outstanding.
Throughout the process there were several issues and delays, which were due to my own personal circumstances, but I honestly cannot thank Andy and Kristina enough for the patience, understanding and support they showed throughout. Rather than making things stressful, they took the time to help me navigate every step of the process and were always there to guide and reassure me.
The communication from both of them was exceptional. I was regularly kept updated, they were always emailing, checking in, and ensuring I knew exactly what was happening. I genuinely felt like they cared and wanted the best outcome for me and my family, rather than just treating it as another sale.
Buying a house can be a stressful journey, but Andy and Kristina made a huge difference. Their professionalism, dedication, patience and support are the reason we managed to get this over the line.
From the bottom of my heart, thank you both. You have helped us secure what will be our forever family home, and that means more than words can express. I will always be grateful.
Afzaal · 24 May 2026
Agent replied · 24 June 2026
Afzaal, it has been a pleasure helping you get your forever home.
Andy and Kristina genuinely care and ensure everyone is updated and informed throughout the transaction.
May all the team at Michael Anthony Aylesbury wish you many happy years ahead in your new home.
Regards
Michael
★★★★★ 5/5
TrustpilotExcellent communication was key!
Working with Miles and Barr has been a pleasure, right from the start. We met Scott who was clear and upfront about everything. The team supported veiwings throught and always kept us informed. Debbie Thwaites continued the excellent support in a professional manner and keeping us informed throughout. Without Debbie driving through essential communication with the buyers solicitors and our own. Without this communication to all parties, being key to keeping things on track, we would have been lost. Thank you to the team and especially Debbie.
Brian · 20 May 2026
Agent replied · 27 May 2026
Thank you for sharing your fantastic experience, Brian. We are thrilled to hear that our team provided clear communication and professional support from the very beginning. It's wonderful to know that Debbie's dedication to maintaining essential communication was crucial in keeping everything on track. We truly appreciate your kind words and look forward to assisting you again in the future
★★★★★ 5/5
TrustpilotNadine Roberts
I have been dealing with Nadine Roberts for quite a few months with a very complex case, I can honestly say that Nadine has been absolutely amazing & I can’t thank her enough for all of her support throughout this process. All of Nadine’s hard work has not gone unnoticed. Nadine is a fabulous asset to Miles & Barr, that are lucky to have such a fabulous employee. Thank you Nadine xxx
Kerensa · 7 July 2026
Agent replied · 10 July 2026
Thank you for sharing your experience, Kerensa. We are thrilled to hear that Nadine has provided you with exceptional support throughout your complex case. Her professionalism and dedication truly reflect our commitment to delivering customer value and integrity. We appreciate your kind words and are grateful to have Nadine in our team.
★★★★★ 5/5
TrustpilotThey fought in my corner...
Selling a property is often a fraught experience. At the moment, there's a rise in gazundering and I had buyers who tried this with me. There's little estate agents can do about this, but Charlotte Silk who was my regular point of contact and arranged the initial agreement of sale, and Nadine Roberts who was my post-agreement contact really went out to bat for me. Charlotte excelled at negotiations and genuinely came across as interested in getting me the best price and protecting my interests (unlike experiences I've had with different agencies in the past). Nadine was brilliant at chasing up slow solicitors and making sure everything went ahead as smoothly as possible in the circumstances. She was responsible for making sure the date of completion didn't slip when it would have cost me both money and lost me an opportunity with a property purchase I was making abroad. I recommend Miles and Barr and give special thanks to the ladies who had my back.
Luke · 24 April 2026
Agent replied · 11 May 2026
We appreciate your positive feedback. We're happy to hear that our team provided exceptional support during a challenging time, especially with the negotiation and completion process. It's great to know that their dedication made a difference and protected your interests. Thank you for recommending our services.
★★★★★ 5/5
TrustpilotOur experience with Miles and Barr was extremely good
Our experience with Miles and Barr was very good. At all points of our house buying experience, the staff were extremely friendly, helpful and professional. However, deserving of special mention is our Sales Progresser Debbie Mead. She was exceptional. If it wasn't for Debbie, and her knowledge, experience and communication skills we are not convinced that we would have reached the completion stage. She pulled all parts of our chain together and was tenacious in getting results when, all others appeared to be struggling to maintain the flow of information. All in all, Miles and Barr provided us with a first rate experience.
Lee · 20 April 2026
Agent replied · 11 May 2026
We're so pleased to hear about your positive experience and that our team was friendly, helpful, and professional throughout your house buying journey. We appreciate your special mention of the sales progresser and we're happy that their knowledge, experience, and communication skills were so valuable in reaching completion.
★★★★★ 5/5
TrustpilotOne million thanks
I bought my first apartment thanks to Louise and Louisa from Miles and Barr, who are both wonderful, big-hearted women. They supported me throughout the entire process, it was so reassuring to have such caring people guiding me through such a big decision! The whole team is very kind and approachable, working hard to answer all my questions. I’m so grateful for their kindness.
Aude · 13 August 2026
Agent replied · 15 August 2026
Thank you for sharing your wonderful experience, Aude. We are thrilled to hear that Louise and Louisa provided you with such supportive guidance during your apartment purchase. We truly appreciate your kind words and wish you all the best in your new home!
★★★★★ 5/5
GoogleAidan was responsive, friendly, and non-pushy or sales-y in his approach to potentially selling our house off-market, giving bespoke and realistic advice drawing on his real knowledge of the local area. He quickly created an excellent teaser video to provide to potential buyers in his existing network which showed off the house very well. Our sale did not proceed but I would not hesitate to recommend him based on our experience.
Sam · 24 June 2026
Agent replied · 24 July 2026
Thank you Sam - I'm glad you enjoyed the video, and it certainly showed you have a lovely house! I look forward to working with you in the future.
★★★★★ 5/5
TrustpilotA great experience! 👌
As first time buyers, we had very little knowledge of the house buying process. However, the team at Miles & Barr were superb. They were Incredibly helpful and supportive. Our sales progressor Debbie Mead was always on hand to answer any questions, follow up on any enquiries and to generally keep us in loop. Overall, a great experience! 👌
Jamie · 11 September 2026
Agent replied · 14 September 2026
Thank you, Jamie, for sharing your wonderful experience with us. We are thrilled to hear that our team provided you with exceptional support throughout your journey. It's great to know that Debbie was always available to answer your questions and keep you informed. We strive to deliver a seamless experience with integrity and local expertise, and we appreciate your kind words
★★★★★ 5/5
TrustpilotMiles and Barr have been exceptional in…
Miles and Barr have been exceptional in the sale of my property. They have made the process efficient and stress free. I would like to extend my personal thanks to the whole team, especially Jade Eccott who has been on hand every step of the way. Always available at the end of the phone for help and guidance. I would recommend Miles and Barr.
Mr · 29 July 2026
Agent replied · 6 August 2026
Thank you for your wonderful feedback, Jonathan. We are thrilled to hear that our team provided you with efficient and stress-free support during your property sale. We truly appreciate your recommendation and wish you all the best in the future.
★★★★★ 5/5
TrustpilotMiles & Barr have been excellent
All the staff at Miles & Barr were very helpful. Luke for sales was excellent & Denise Lumpkin, a senior progressor, was totally amazing. She was the one who kept everything on track & us up to date with our sale’s process. She is a very effective communicator & really made a difference.
Dee · 7 October 2026
Agent replied · 13 October 2026
Thank you, Dee and Alan, for your wonderful feedback. We're thrilled to hear that our team provided excellent support and kept you informed throughout the process. If you need anything further, please don't hesitate to reach out to us.
★★★★★ 5/5
TrustpilotEmily Stickler
Although it went on for a lengthy amount of time, Emily Stickler re-assured is at every step. We called up almost every week and Emily was nothing but kind and polite in response, calling back if we didn't catch her by phone.
All the other staff also helped by letting us know what was happening (and reading Emily's notes)
Curtis · 29 August 2026
Agent replied · 2 September 2026
Thank you for sharing your experience, Curtis. We're delighted to hear that Emily provided you with kind and professional support throughout the process. We strive to keep our customers informed and appreciate your recognition of our team's efforts. If you have any further questions or need assistance, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotSuccess
Another successful sale enabled by Louise at Miles and Barr. In essentially, what is a broken UK, it is good to know that there are a few of us left that do work hard and care about what we do, whilst the State is trying to do its best to squeeze the life out of us. Thank you Louise.
Sean · 11 August 2026
Agent replied · 15 August 2026
Thank you, Sean, for your kind words about Louise. We are thrilled to hear about your successful sale and appreciate your recognition of our hard work and integrity. Our team is dedicated to providing professional support and local expertise to ensure a seamless experience for our clients. If you ever need assistance in the future, please don't hesitate to reach out to us
★★★★★ 5/5
TrustpilotI have nothing but positive words to…
I have nothing but positive words to say about this company. Although I’ve had some ups and downs selling my property, they have been amazing and supportive the whole journey. After the property was sold, Louise Daly, part of the Sales Progression Team at Miles and Barr was assigned to me, and I feel very fortunate that she was. She kept in constant contact with me and made sure I understood exactly what was happening throughout the process. If I have had any questions, she was always there with a reply. Louise, was amazing and I thank her very much for all her help. I couldn’t have ask for anything more.
Customer · 15 October 2026
★★★★★ 4/5
TrustpilotMy interactions with Miles and Barr
My interactions with Michelle Purse, in particular, who is always courteous and extremely thorough and Gillian were both productive and professional in their manner.
I do feel the Directors should consider much lower fees when renewing Rental Agreements for a new Tenant, where a Landlord has already been paying monthly Management Fees without having to be asked or negotiated down. Disappointing.
Tom · 14 July 2026
Agent replied · 17 July 2026
Thank you for your review Tom and your kind words about Michelle and Gillian. We appreciate your feedback as we are always looking to improve our services. We endeavour to ensure that our pricing is competitive and that the service level is of the highest standard. We appreciate you continuing your business relationship with us and hope that your tenant is happy in their new home.
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