Simple Life London reviews

★★★★★ 5/5

Google

Living at Beechmont House, Beam Park with Simple Life London has been a very positive experience so far. The apartments are modern, well designed, and feel comfortable to live in day to day. I especially appreciate how clean and well-maintained the building and surrounding areas are, which really makes a difference to the overall living environment. The location at Beam Park is also convenient, with good transport links and nearby amenities that make everyday life easier. It feels like a well-planned community rather than just another rental development. Another thing that stands out is the professionalism of the Simple Life London team. Whenever there are questions or requests, communication has been clear and helpful, which makes the whole experience much smoother as a resident. Overall, it’s been a great place to live and I’d happily recommend Simple Life London to anyone looking for a well-managed and comfortable home in London. I also appreciate that they actively ask residents for feedback, as it shows they genuinely care about improving the experience for people living in their communities.

Kesi · 16 March 2026

★★★★★ 1/5

Google

My experience living at a Simple Life London property was unfortunately very disappointing. While the building looks modern at first glance, the management behind it is extremely poor, and the day-to-day reality of living here was far from what was promised. The landlords are consistently unresponsive. Whether the issue was urgent or minor, phone calls were rarely answered, and problems were only taken seriously once the entire building complained at once. Tenant safety and security clearly weren’t a priority, as situations often had to reach crisis level before any action was taken. Maintenance and facilities were unreliable. The left lift was almost always broken, frequently jolting between floors and sometimes stalling completely. Several residents were stuck on different occasions and had to call for help. Elderly tenants also had to climb 20+ flights of stairs when both lifts failed. The building also lost hot water multiple times, with landlords and utility providers blaming each other while tenants were left unable to shower or wash properly. Parking and security were another major issue. Many tenants were promised parking spaces that never materialised, with some waiting years. Instead of acknowledging their mistake, they issued parking tickets for cars parked outside while residents waited for a promised space. When we finally received a garage fob (after 10 months and multiple fines), we discovered that anyone could access the garage, which led to multiple car break-ins over several weeks. Even then, nothing was done until legal threats were made. The living environment itself was poor. There was a persistent smell of gas and sewage in and around the building, especially at night, making it unbearable to keep windows open at night. The noise from the neighbouring construction site started daily around 7am, shaking the entire building, not ideal for anyone working from home. When moving out, my partner and I took an entire week off work to deep clean, repair, and repaint the entire flat, ensuring it was spotless. Despite this, we were still hit with an unjustified £600+ claim for cleaning and redecoration, a pattern we later learned was common for departing tenants. Finally, communal areas were poorly maintained, with the bin store frequently overflowing and mice regularly spotted inside. Overall, our experience was simply stressful from start to finish. Simple Life showed a complete lack of care, accountability, and professionalism. If you’re considering moving into their property, I’d strongly advise asking current tenants about their experience first as it may save you from the same disappointment.

Leslie · 16 November 2025

★★★★★ 5/5

Google

⭐⭐⭐⭐⭐
I had the absolute pleasure of dealing with Omar at Simple Life London, and I can honestly say his customer service was exceptional! He went above and beyond to help me, even though I asked so many questions. Omar was always patient, kind, and incredibly thorough, making sure I understood everything clearly and felt supported every step of the way. It’s rare to find someone so genuinely helpful and professional, we need more people like Omar in customer service! Thank you so much, Omar! You made the whole experience stress-free and positive. Highly recommend!

Jay · 16 November 2025

★★★★★ 5/5

Google

This is a review for the service I received for Clapham park (leave it here as there is currently not a page for that). I dealt with Omar for the drafting and signing of the tenancy agreement, Omar was extremely helpful and patient in the process, he helped me out whenever needed and constantly kept me in the loop of the state of things. It was nice working with him and I’ll be happy to deal with him again in case one day I’ll need to rent a different flat

Federico · 25 July 2025

★★★★★ 5/5

Google

⭐️⭐️⭐️⭐️⭐️ Excellent Service, Will Definitely Consider Again! Even though I didn’t end up getting a property this time, I had such a great experience with Simple Life that I’ll definitely be considering them again in the future. A special shoutout to Omar, who was absolutely brilliant throughout. He conducted a really informative and professional viewing, and was so quick to respond to all my questions. As a first-time renter, I truly appreciated how smooth and stress-free he made the process feel. Simple Life stood out for their friendly approach, great communication, and genuine care for potential tenants. I wouldn’t hesitate to recommend them based on my experience!

Sofia · 11 July 2025

★★★★★ 5/5

Google

I began my search for a future place to stay, and working with Omar has been very easy and straightforward. He is extremely professional and patient, which is essential in this role. I spoke with different agencies, and Omar is miles ahead of them. Simple Life London, you have an outstanding employee!

Adriano · 11 July 2025

★★★★★ 1/5

Google

Horrible experience with the management team at Zircon Court. To the point I am having to leave a review on another building just so someone will HOPEFULLY get in touch. The marketing email asks for information so they can get in touch, but never do. Been waiting for more than two months for a door handle to be replaced, waited months for intercom to be fixed just so we could access the building properly, and am still waiting (for more than four months) for the lifts to be fixed and windows to be cleaned (on the end of the building that we cannot clean ourselves). This is a joke.

Hamish · 16 December 2025

★★★★★ 5/5

Google

Kriss was very helpful, particularly on the move-in day coming to meet me and sorting the final ID checks - when I was flying in from abroad and needed to move in on a specific day and time with young child. Lovely new apartment. Thanks again.

Simon · 11 July 2025

★★★★★ 5/5

Google

Omar is a professional who leaves no room for doubt in his work. He is always available to help and clarify any questions. Additionally, he shows genuine care, which makes you feel very safe and comfortable working with him which makes me trust Simple Life

Ana · 11 July 2025

★★★★★ 1/5

Google

Renting with Simple Life has been one of the most stressful and frustrating experiences I’ve ever had. From the moment we collected the keys to the day we moved out, it was a series of problems, zero accountability, and poor management. The rep who was meant to hand us our keys turned up an hour late, gave us the keys, said she’d meet us upstairs in ten minutes and then completely disappeared. We never got a handover, no explanation of how anything worked, and had to figure out everything ourselves: the main switches, the oven, even how to get hot water running. We later found out the heating & hot water meter was £117 in arrears, leaving us without hot water for days. No one told us who the provider was, and we spent the weekend chasing numbers trying to fix it. The building constantly had parcels stolen, and Simple Life refused to take responsibility or release CCTV. The car park gates were nearly always broken, causing multiple car break-ins and smashed windows, having residents incur costs of fixing their cars or replacing their stolen belongings. They sold more car park spaces than they had keyfobs, leaving residents (including me) locked in or out of the garage. This forced me sometimes have to park outside (despite paying £125 per month for parking), and receive £400 in parking tickets, which neither Simple Life nor their parking partner would cancel and took 6 months of chasing and stress to finally sort. The lifts broke weekly, sometimes both at once, leaving elderly or pregnant residents to climb several flights of stairs. We also went without hot water for days at a time across the whole building due to some kind of fault. At the end of the tenancy, me and my partner took a whole week off work to make sure the walls are repainted and flat is professionally deep cleaned and left in great condition - Simple Life then proceed to make an inflated end-of-tenancy claim trying to get more charges from us which nowhere near represents how the flat was left. Unless you want constant stress stay away

Janina · 16 November 2025

★★★★★ 2/5

Google

They never pick up when calling them! Been waiting for a parking spot for nearly 2 years. I went from being 9th in queue to 7th and then back to 10th. People that lives in Verona house treat it like trash. The 2nd entrance door to the building in Verona house is window has been smashed over a week ago, there’s rats in the bin room. The car park has trash all over the place. Feels worse than a council estate!

Faisal · 16 October 2025

★★★★★ 5/5

Google

Kris helped me out a lot to get the deal done and also was super active helpful to me and my family. Kris was also making sure we were comfortable and checking up for I’m very thankful for kris.

Jesse · 16 July 2025

★★★★★ 5/5

Google

Omar was our negotiator from Simple life and he was really helpful and patient all the way. The process was so easy and fast, I’ve already concluded that I’ll always use them for my future properties 🤭! …

Ajibola · 11 July 2025

★★★★★ 5/5

Google

I had a fantastic experience working with Kriss Gjekaj for my leasing needs. Their expertise and dedication made the entire process smooth and stress-free. Kriss was incredibly providing valuable insights and guidance that helped me make …

Nana · 16 July 2025

★★★★★ 5/5

Google

I would like to say management is perfect, always replying on time and trying to do their best, additionally Nurdan Sinal is the best person in management, experienced and supportive when doing job, thanks Nurdan!

Fuat · 11 July 2025

★★★★★ 5/5

Google

I had a smooth and easy process renting from simple life. Kriss was very helpful and sorted everything out promptly. He kept me informed and made the process very simple and easy.

JL · 26 July 2025

★★★★★ 5/5

Google

Omar McLeary has been exceptionally helpful and informative throughout the entire process. From the property viewing to the submission of documents, he guided me through every step with clarity and professionalism. He responded to all my queries promptly and thoroughly, and his attentiveness and dedication ensured the smooth and successful completion of my application.

Rachelle · 16 November 2025

★★★★★ 1/5

Google

Unless you got money to waste do not even think about living here. They charge high end london rent and dont even have bloody parking to come with it. This is fully a money scam. I keep getting tickets every other day. The roads outside are free however ive had my car smashed into. Been here couple months and ive taken so much loses. Soon as i find a new place im gonee. Believe me save your money and find somewhere better.

Nadim · 16 May 2024

★★★★★ 5/5

Google

I had a great experience working with Omar ,he did an excellent job helping me secure an apartment. He was professional, responsive, and truly went the extra mile to make sure everything went smoothly. I really appreciated his patience and dedication throughout the entire process. Highly recommend his services.

Damilola · 11 July 2025

★★★★★ 1/5

Google

Phoned many times and emailed many times and not on acknowledgement. All emails headed as urgent but still no reply

Fay · 19 March 2026

★★★★★ 1/5

Google

Terrible at communicating been trying to contact and get hold of them for weeks but no one replies to my emails. All I want to do is move into a potential property in beam park but can’t even do so due to the terrible communication so will …

Dan · 16 June 2025

★★★★★ 3/5

Google

Parking is main issue

Andy · 16 April 2025

★★★★★ 1/5

Google

Very bad experience here. I am currently living in valentines house in Rainham trying to email and contact the company but no response. Very disappointing.

Ahmadshah · 16 January 2026

★★★★★ 1/5

Google

Giving one star because I can't give less than that. In July I was looking for properties and found Simple life London in Rainham, I attended the viewing with (GEORGIA) and after that I requested her the offer form which she said she was going to send in but never got anything back from her weeks and weeks. I called in multiple times and left my contact number so I could get a reply back. This month I started looking out for properties again found one in Ponders end booked the viewing and it was her again. Before entering the apartment there was a lady inside with her and we could hear everything from the viewing she was very careful with the lady and showed her the apartment around, as soon as me and my friend went in to the apartment she went and sat herself in the living room and told us to view the apartment. She never told us that she would send anything so we could proceed with the application we had to ask her, as soon as we left the apartment I called in to the office and explained the whole situation and the lady on the phone was very polite and told us that she would pass in the information. I ended up getting the offer form sent everything in and the next day she replied saying that we needed a guarantor as I was a being referred as a student and my partner had to earn by himself £56 000 ???? I then explained to her that I we were both working full time and I was only studying twice a week and our house income matched the required one. Got no reply from her had to call in again and when I called they told me she was very sorry for not getting back to me and that I needed to send in our payslips and bank statements, I then emailed and said that I was on maternity leave for the past months and had no payslips to send in she insisted I had to send bank statements and my partners. I am loosing an apartment for the second time due to her lack of interest on renting the apartment this is very alarming as I was not the only one she did this to my friend who was also interested to rent with them and she left her with no answers. We went through the process of filling in the application form and sending in documents as passport etc for it to be left like this.

Alicia · 19 October 2023