Trusted Agent profile · Rainford
★★★★★
269 reviews across 1 platform
Lords Fold, Rainford, WA11 8HP
Eccleston Homes's office in Rainford, at Lords Fold, is rated 4.3 out of 5 across 269 reviews on 1 platform.
Every review we hold for the Rainford office, from every platform, shown as written. First names only.
5/5
TrustpilotGreat welcome and looked after with a…
Great welcome and looked after with a very professional way 5 stars ⭐️⭐️⭐️⭐️⭐️
Thank you for leaving your recent 5* review. Your comments are really appreciated.RegardsEccleston Homes
5/5
TrustpilotEverything explained clearly and very…
Everything explained clearly and very informative in a friendly and helpful way.
Hello MichaelThank you for your recent review. We've passed your positive comments on to the colleague that handled your enquiry.RegardsEccleston Homes
5/5
TrustpilotVery impressed with the service and…
Very impressed with the service and information given to us today.
Hello HelenaWe hope that you're well.Thank you for your recent review. We're pleased that our Sales Consultant was able to deal with your enquiry to your satisfaction.Kind RegardsEccleston Homes
5/5
TrustpilotThe sales office representative…
The sales office representative (Yevonne) was both very knowledgeable & helpful.
Good AfternoonThank you for your recent review.We're pleased that you been able to leave this review and we'll certainly pass your kind comments on.RegardsEccleston Homes
4/5
Trustpilotscholars place site visit
Helpful realistic and honest advice to all our queries by Martin. Obviously difficult to get a true picture of the site until some construction is done. Good update on current situation. Interesting style homes and impressive design suitable to different needs.
5/5
TrustpilotSouthport area. We were well looked after considering…
We were well looked after considering we arrived without a prior appointment. Martin showed us around answering all our questions.He even made my wife and I a nice cup of coffee.So excellent service.
5/5
TrustpilotGreat welcome
Great welcomeExplained everything and took time explaining options and styles.
Thank you for your recent 5*review and taking the time to leave your comments. This really is appreciated.RegardsEccleston Homes
5/5
Trustpilotprofessional services
Consultant very helpful and explained clearly about the property
Good Morning CoraThank you for your recent 5* review and your positive comments. We'll pass these on to our on-site Sales Consultant.RegardsEccleston Homes
5/5
TrustpilotGreat show homes
Great show homes, clean and tidy, friendly and professional staff, would highly recommend.
Hello NathanWe hope that you're well.Thank you for your recent 5* review and your positive comments. We will be sure to pass these on to the site based team.RegardsEccleston Homes
1/5
TrustpilotEccleston after “care” - speak to the residents
We’re residents of the “luxury” Halcyon Place development. If you are considering, or in the process of buying, then come and speak to any of the homeowners to hear about our experience and the dreadful post purchase customer “care”.
1/5
TrustpilotWhat a company
What a company. May sell lovely homes and have great salespeople but their head office staff are the worst I have ever known. They are unhelpful, condescending and rude. Trying to get any information from them is useless. Would not recommend them to anyone. Please avoid other good builders available!!
5/5
TrustpilotVery good service
Very good service , nice and polite
HelloWe hope that you're well.Thank you for your recent 5* reviewRegardsEccleston Homes
5/5
TrustpilotHouse viewing
Excellent sales team and sevices .
Good MorningWe hope that you're staying safe and well.Thank you for your review, we really appreciate your comments.RegardsEccleston Homes
1/5
TrustpilotStill waiting for a meeting with…
Still waiting for a meeting with Ecclestone homes to move forward with the outstanding defects of which there are plenty
1/5
TrustpilotQuick update
Quick update Nothing has moved forward If only I could give negative stars they could have 5
1/5
TrustpilotDisgusted with the shockingly poor…
Disgusted with the shockingly poor standard of finish. This is the fifth new build home I have had, but will never buy another new build after this Ecclestone Homes nightmare!
1/5
TrustpilotTerrible aftercare
Terrible aftercare Its a shame to say, but the moment you hand over you £400,000 for your home. You are officially at the back of their priority list.3 months in, and the major snags have not even been discussed.
5/5
TrustpilotImpressed with all aspects and quality…
Impressed with all aspects and quality of the home.Sales advisor really helpful
5/5
TrustpilotVisit to show home
Very friendly service
5/5
TrustpilotExcellent sales staff and clean site.
Rating only, no written review.
5/5
TrustpilotFabulous staff!
Good Morning We hope that you had a great weekend. Thank you for such a glowing review of the service that that you've received from our Sales Consultant, Anne. We've passed on your comments and we know that Anne will be really pleased to have been able to help you on your home buying journey and that you felt able to leave such compliments. We all wish you well in your new Eccleston Home and we're obviously still around should you need us. Kind regards Eccleston Homes
5/5
TrustpilotPleasant knowledge sales person
Rating only, no written review.
5/5
TrustpilotAnswered my question promptly.
Rating only, no written review.
Hello ClaireThank you for your recent 5* review. We're pleased that we were able to assist you with your enquiry.Please do not hesitate to contact us again if you require any further information.Kind regardsEccleston Homes
5/5
TrustpilotGreat advice and very professional
Rating only, no written review.
Good AfternoonThank you for your recent review and positive comments regarding the service you received.RegardsEccleston Homes
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Eccleston Homes's Rainford office has 269 reviews across 1 platform: 269 on Trustpilot (across the whole business).
Eccleston Homes Rainford is rated 4.3 out of 5 across all 269 reviews.
Eccleston Homes Rainford, Lords Fold, Rainford, WA11 8HP.
