5/5
Good costumer care
Good costumer care. Nice and spacious house. Good size garden
Agent replied Β· 11 June 2024
Thank you for your review we are delighted that you enjoyed your experience with us.We hope you enjoy your new home.Lovell Homes
Trusted Agent profile Β· Queensferry
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894 reviews across 2 platforms
Builyeon Road, Queensferry, EH30 9SW
Lovell's office in Queensferry, at Builyeon Road, is rated 4.2 out of 5 across 894 reviews on two platforms, including 3 Google reviews rated 5.0.
Every review we hold for the Queensferry office, from every platform, shown as written. First names only.
5/5
Good costumer care
Good costumer care. Nice and spacious house. Good size garden
Thank you for your review we are delighted that you enjoyed your experience with us.We hope you enjoy your new home.Lovell Homes
5/5
Very nice he explain very things beforeβ¦
Very nice he explain every things before book home
5/5
Great new housing development
1/5
No high speed internet breachingβ¦
No high speed internet breaching government acts. Could have built it better myself with the quality issues.
Hello Callum and thank you for your review. We're sorry to read of your concerns regarding the service you have received with your home. This isn't the type of feedback we hope to receive and we'd like to look into this matter further.So that we can do this, and also verify your review for Trustpilot, we've requested some further details and we'd appreciate if you could please provide these details as soon as possible.Thank you again for your review, and for raising your concerns with us.Lovell Homes
5/5
Jeff's professional performance
Jeff, the sales executive, has doing very well and very professional on his job. We do appreciate Jeff's informative sharing on the new house buying process and very helpful to new comers to UK.
5/5
Big up shazzer
Big up shazzer. Excellent customer service.
Hi Siobhan, Thank you for your great review! I will make sure to pass your comments onto Sharon. Thank you again, Lovell Homes.
5/5
Excellent
Staff very helpful π Start to finish so nice
Hello DeepThank you for your review, we are glad to hear you've had a good experience with us.We hope you enjoy your new home.Lovell Homes
5/5
Very good service
Very good service, staff very much co-operative.
Hello Harleen, Thank you for your review we are delighted that you enjoyed your experience with us.We hope you enjoy your new home.Lovell Homes
5/5
Very efficient and comprehensive
5/5
Extremely friendly and helpful service
Extremely friendly and helpful service. A stressful period is eased by Ann Marie's professional handling of the process.
5/5
New Home
I cannot thank you enough for all the help and support I have received so far in securing my plot. Iβm so excited to be moving into one of your lovely new homes.
5/5
Top marks for Shane at Shawbook Manor
Top marks for Shane at Shawbrook Manor. Problem reported at 14.33 today, problem solved by 15.18
5/5
Plot
Very Good Service
Thank you very much for taking the time to leave us a 5 star review Lakshan. We wish you all the best in your brand-new Lovell home.
1/5
HORRIBLE COMPANY USES CHEAP MATERIALβ¦
HORRIBLE COMPANY USES CHEAP MATERIAL AND DOES SLOPPY WORK !
4/5
Good enquiry experiences and appreciateβ¦
Good enquiry experiences and appreciate their professional services and advice on this purchases house. I will recommend my friends to choose this builder.
5/5
The sales manage is enthusiastic andβ¦
The sales manage is enthusiastic and helpful. We appreciate the prompt and good work for the follow up work. Thank you.
5/5
Friendly
Friendly, flexible and helpful team!
5/5
Jordan / Kinglynn
Thank you for taking the time to leave a 5* review for the service which you have received from our customer care team in East Anglia, and the work which was carried out on your home by Jordan. We have passed your comments on directly to Jordan, who we know will be really happy to read them, and to our customer care team in the region for review. Thank you again.
5/5
Excellent staff
Hi Keith, thank you for your lovely review. We look forward to welcoming you into your new home. Thank you, Lovell Homes.
5/5
Very accommodating with dates and timesβ¦
Very accommodating with dates and times for viewing, no hard sell
1/5
Absolutely appalling after care inβ¦
Absolutely appalling after care in relation to fixing snagging problems.
5/5
My partner did a review for us both as we are buying a bungalow together
My partner did a review for is both
5/5
Rating only, no written review.
4/5
Polite response
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Lovell's Queensferry office has 894 reviews across two platforms: 3 on Google, 891 on Trustpilot (across the whole business).
Lovell Queensferry is rated 4.2 out of 5 across all 894 reviews, and 5.0 out of 5 on Google from 3 reviews.
Lovell Queensferry, Builyeon Road, Queensferry, EH30 9SW.