Every review we hold for the Quedgeley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAbsolutely amazing letting agents. I just recently moved into a property managed by them and I couldn't be more pleased. Special thanks to Hannah Rogers who made the experience extra special, normally I find moves to be very nerve wrecking and stressful, but with Hannah it felt like a breeze. We had hiccups along the way, which Hannah dealt with quickly, efficiently and professionally, and we still managed to meet our planned move in date! CGT really goes the extra mile to help you feel at home in your new house, they even gave us a little "welcome home" gift box, which was such a lovely touch. This was an unbeatable experience, thank you Hannah and all staff at CGT!
Martyna · 26 March 2023
Agent replied · 28 May 2023
Thank you Martyna :) Enjoy your new home!
★★★★★ 5/5
GoogleWe have recently moved into our property and we can't thank Hannah enough, she has been absolutely brilliant and made our move stress-free. She was very professional and polite, no question seemed silly to ask. Our move with CGT has been nothing but positive. The service they provide is outstanding and they have continued this throughout our time with them so far. Thank you so much Hannah for all your help it has been much appreciated.
Ellie · 26 March 2023
Agent replied · 28 May 2023
Thank you Ellie :)
★★★★★ 5/5
GoogleHad a wonderful experience with CGT lettings and Talia Kenny was very helpful as she made the whole process very smooth. Her communication is fast and very clear on what is expected of you and also you will be aware of the next steps you need to do. My first time renting a house and so far I don't regret using CGT. Keep it up.
Ruvimbo · 26 March 2025
★★★★★ 5/5
GoogleCGT Lettings Team have been so helpful throughout our application process and during our move in. They are consistently polite and professional. Olivia always kept me and my partner in the loop and regularly updated us. Any concerns that we had, Olivia made sure to meet our needs. I'm really grateful for the smooth transition we had for our new home. Also, thank you for our HomeMoveBox! It was such a lovely surprise - it definitely made me happy to see a Zoflora in there!PositiveResponsiveness, Quality, Professionalism, Value
Summer · 25 August 2021
Agent replied · 28 May 2023
Thanks Summer :)
★★★★★ 5/5
GoogleFrom step one Olivia was extremely helpful and kept me informed of what was happening throughout via phone calls and emails. This made the moving process so much easier during these hard times. Doing everything online was quite handy as didnt have to find the time to go into the office. When going into the office, it was very Covid safe and felt happy going in to sign paperwork and get the keys. A lovely welcome package left on arrival at the property, a lovely touch. Thank you to everyone at the Quedgeley CGT.PositiveResponsiveness, Professionalism
Abi · 25 August 2021
Agent replied · 28 May 2023
Thank you Abi :)
★★★★★ 5/5
GoogleHannah Rogers is the letting agent who managed to get me into a home for me and my baby in the quickest time possible! She literally went above and beyond. Honestly this woman has helped me so so much! Amazing, professional and I am so so grateful that she was the letting agent that found me a home. I am so thankful to her. Me and my little boy were desperate to find somewhere very quickly and without her it would never have happened. So thank you so much Hannah ❤️
Tia · 26 March 2024
★★★★★ 5/5
GoogleMy time with CGT lettings has been excellent from start to finish. I appreciated the help and support to help us to move into our property and being so understanding when I moved out. Hannah was a super star throughout, a kind lady and easy to talk to and she would be on the case to get things sorted when needed. If your looking for a place to live I would highly recommend CGT to help you find your home.
Tyla · 26 March 2024
★★★★★ 1/5
GoogleRefused to return any of my deposit when I finished my tenancy without any good reason. Claimed there was a smell in the corridor! I left flat cleaner than I received it!! Maintenance was poor during tenancy, boiler broke and was not repaired leaving me with no heating or hot water. All other jobs were bodged by shoddy workman. Very poor communication once they have your money. Nice people to talk to, but I cannot recommend them as a business at all
Peter · 29 May 2019
Agent replied · 28 May 2023
Thanks for your comment. Your deposit dispute has gone to adjudication with the Tenancy Deposit Scheme as an agreement could be not made between yourself and your landlord. We are awaiting a response from the adjudication team and we will be in touch as soon as we can. Thanks
★★★★★ 5/5
GoogleFrom the first contact with regards to viewing the property (and re-viewing) and the communication between then and the tenancy start date, Olivia, Hazel and Kerry were fantastic (especially Olivia).
Always available via phone or e-mail for help and advice even with the difficult situation we are in with Covid-19.
Olivia was professional, friendly, helpful and patient.
Very impressed with CGT thus far. Thank you for making this a smooth process.PositiveResponsiveness, Professionalism
Fiona · 25 August 2021
Agent replied · 28 May 2023
Thanks Fiona :)
★★★★★ 5/5
GoogleCGT Quedgeley have proved themselves time and time again. Any problems they make quick contact to resolve. I recently had a change of tenants and the staff at CGT Quedgeley were fantastic. They kept me updated regularly, nothing too much trouble for them to sort out. They clearly communicate with each other and all present themselves professionally. A pleasure to do business with.
Thank you CGT Quedgeley !!PositiveResponsiveness, Quality, Professionalism, Value
Barnaby · 25 August 2021
Agent replied · 28 May 2023
Thank you Barnaby :)
★★★★★ 5/5
GoogleI recently rented out my 2 bed semi in Quedgeley very speedily,
with Talia Kenney from the Quedgeley branch of CGT. Talia was absolutely wonderful! She was very personable, professional, helpful and thorough. I would certainly recommend Talia and Quedgeley CGT to anyone wanting to let a property. Thank you.
Gillian Boughton.
Judith · 26 March 2025
★★★★★ 5/5
GoogleOlivia and hannah are both lovely and professional workers. They both very responsive and helpful whenever i need them. Hannah rang and spoke to me about my payments as i got a bit confused, she explained it very well. Olivia was very friendly and helpful, moving areas completely and olivia was full of knowledge to help settle me in the area. Would definitely use this company again.
Melanie · 26 March 2022
Agent replied · 28 May 2023
Thanks Melanie :)
★★★★★ 5/5
GoogleI can highly recommend Taila Kenney from CGT Letting Agents
for her outstanding professionalism and dedication.
From the very beginning of the letting process she was attentive and knowledgeable and always available to address any questions or concerns.
Her commitment made the entire property letting process easy.
If you're looking for a reliable and professional letting agent then Talia from Quedgeley CGT is the best choice.
Paul · 31 August 2024
★★★★★ 5/5
GoogleExcellent service from CGT Quedgeley, initially from Olivia, who realised we needed a property as soon as possible as our current landlord wanted to sell the house we were in. Olivia and Hannah were both open and honest and very professional. They put the Clients needs first and foremost and we couldn't have asked for a better service. Well done all of you. 5 stars.
Tina · 26 March 2022
Agent replied · 28 May 2023
Thank you Tina :)
★★★★★ 5/5
GoogleWhat a great experience I have had with CGT and in particular Talia and Bethan!
I feel other letting agents make you feel like a second class citizen when looking to rent, but not CGT.
Everything was dealt with quickly, efficiently and with such a friendly service.
Ian · 23 April 2025
★★★★★ 5/5
GoogleCGT LETTINGS Quedgeley give a brilliant service. Nothing is too much trouble. I've a number of properties with them and have been looked after for 28 years now very well. Thanks to Bethan and Saffron for assisting in a recent bespoke let that suits me as the Landlord and the tenant perfectly. It's a 10 from me!
Neil · 29 November 2024
★★★★★ 5/5
GoogleExcellent service from both Hannah and Kerry in what has been a very trying time! Both have been so helpful and offering advice when I was panicking! Hannah went over and above to try to help me with some of the issues due to my location and inability to attend the property. All is sorted now and I couldn't be more pleased!
Christine · 26 March 2022
Agent replied · 28 May 2023
Thank you Christine :)
★★★★★ 5/5
GoogleCouldn’t recommend CGT Lettings enough! Beth was absolutely great, she got us a viewing straight away, we fell in love with the house, and we were picking up the keys and moving in within a week! She went above and beyond, and all the staff at CGT were amazing, so helpful through everything!! Thank you for absolutely everything Beth and all the staff at CGT. 🏠🫶🏻
Lowri · 26 March 2024
★★★★★ 5/5
GoogleI had a great experience with cgt and Hannah was excellent with my journey house hunting and helping me find my perfect home,my experience was easy and not stressful at all and just how helpful hanmah and the team was with advice and support with all my needs to getting into my new home.
I would Highley recommend this office and team and I can't thank hannah enough for her help and I would personally say that she was one of the best agents I've had to date.
Honey · 26 March 2023
★★★★★ 5/5
GoogleI’ve moved from Wales to the local area and Talia Kenney was so helpful and attentive throughout the whole process. Communication was clear and consistent, and the whole process was made so much easier by all her help and support.
Rebecca · 26 March 2025
★★★★★ 5/5
GoogleHannah has been really wonderful and the entire CGT Quedgeley team. Hannah helped with our first apartment and has been of massive help getting us into another one. From viewings to documentations and all. Very professional, communicates well either by email or phone call. She has made our letting process very seamless!! Thank you Hannah and your team! You have been amazing.
Oyedamola · 26 March 2024
★★★★★ 1/5
GoogleBased on Real Story…
( Poor Customer service, Very Greedy people .. My review based on reality and bad experience with them .very bad customer service , I Promise you TRULY they are cheaters & Blackmailing you as well .
Hannah is Good 👍 she is very professional,
But this company and other team members ,
(Jess ) Uneducated - Unprofessional don’t have manners, 0 % Customer Service!
SHE HANG UP PHONE ON FACE .
I don’t recommend at all- Run Very much far away from CGT , this Company is not good .
I send 23 emails, and force them to reply me , they don’t Answer my calls , went to office , explain my point and logic show them proof , Talk to Branch Manger as well , Still Everyone ignored me.
So Yes they scam me they cheated me .
Paid £600 + £1170+ 273£ To go away !
Not happy with these people Behaviour.
David · 9 October 2022
★★★★★ 5/5
GoogleFantastic experience throughout from CGT Lettings in Quedgeley. Olivia and Hannah were quick to sort everything out for me and got back just as quickly with any answers I needed. Very helpful and friendly. Would recommend my friends and family to work with these two ladies at any point. Thank you :)
Kara · 26 March 2022
Agent replied · 28 May 2023
Thanks Kara, our pleasure :)
★★★★★ 5/5
GoogleOlivia was fantastic and very informative, she was happy to answer any questions I had during the wait process and great at keeping us updated. Hannah was also fab at answering questions for me or passing my messages on to olivia, I would definitely recommend cgt. Thank you ladies
A · 26 March 2022
Agent replied · 28 May 2023
Thank you :)
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
