Trusted Agent profile · Prestwich

Aubrey Lee & Co Prestwich reviews

★★★★★ Excellent

333 reviews across 2 platforms

39 Bury New Road, Prestwich, M25 9JY

Aubrey Lee & Co's office in Prestwich, at 39 Bury New Road, is rated 4.8 out of 5 across 333 reviews on two platforms, including 317 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.8 / 5

317

Reviews on Google

This office

Facebook logo

4.2 / 5

16

Reviews on Facebook

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Aubrey Lee & Co, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Prestwich office, from every platform, shown as written. First names only.

5/5

Google

Absolutely amazed with the efficiency of this agency, litteraly been super helpful and extremely fast in every aspect from the first view of the house to signing the tenancy agreement of the house and also after the first weeks right after moved to the new house, Rachel and all the staff of the Agency promptly came to our help when we needed it. So far I've never been so satisfy from an estate agency like this one, the interaction is usually stressful or difficult,or good until you sign the contract and after you basically left on your own. This is definitely not the case. Would definitely recommend.PositiveResponsiveness, Quality, Professionalism

Valentina · 27 August 2022

5/5

Google

I recently let a property from Aubrey Lee and this was one of the best experience. Other letting agents don't even reply but Staff from Aubrey Lee, especially lady Rachael Harrison helped me a lot. She replied on time and helped with my application. Overall the staff is very professional.

Zarbana · 30 May 2022

Agent replied · 30 May 2023

Many thanks for your very kind review Zarbana, hope you're settling in well :)

5/5

Google

Rachel from Aubrey Lee was absolutely amazing. She helped us get a great deal whilst we were struggling and we are more than happy with the outcome. The agency worked fast and got us an amazing deal in less than a couple weeks, we are very pleased with the service. Would definitely recommend to anyone who's looking to rent to buy!

WERONIKA · 28 August 2019

Agent replied · 26 August 2024

Thanks for your kind words Weronika, hope you're settling in well. Best wishes, Toli

5/5

Google

Used Aubrey Lee a few times now to rent out my property. I have to say there is no one better for communication, either on the phone which is always answered promptly or the very pleasant welcome when going into the office. Thanks this time to Abby and Rachael for all your help In getting my property rented quickly. Happy New Year.

Raphael · 28 August 2018

Agent replied · 26 August 2024

Thanks Raphi for the very kind words. You are genuinely one of our nicest clients - a true gentleman! Thanks for the business. Best Wishes Toli

5/5

Google

Recently used Aubrey Lee following a recommendation from a friend. Went to the Prestwich office and it's probably the best experience I've ever had with letting agents. So easy and quick to get everything done! Big thanks to Rachael for making everything go smoothly :)

Leanne · 28 August 2018

5/5

Google

As a business owner working for Aubrey Lee this past 12 month I would highly recommend their professionalism. Staff are friendly and always responsive to query's. It is noted that you take your tenants concerns seriously and react accordingly. Excellent service!PositiveResponsiveness, Quality, Professionalism, Value

Martin · 27 August 2022

Agent replied · 26 August 2024

Many thanks for the very kind words Martin. Best wishes Toli

5/5

Google

I have two properties under management with Aubrey Lee & Co and they have exceeded my expectations. My rents come in on time and are promptly credited to my bank account. Any issues with tenants are dealt with expeditiously and all the staff are really pleasant to deal with. I would have no hesitation in recommending Aubrey Lee and Co.

David · 28 August 2018

Agent replied · 26 August 2024

Many thanks for your extremely kind words David! We appreciate your business and hope to be able continue a great business relationship for many more years. Best Wishes, Toli

5/5

Google

Aubrey Lee were with us every step of the way, thereby making our new move into Manchester a breeze. From their great friendly customer service to quick replies from Rachel and Tolly - I would highly recommend this company. Thank You

Yossi · 1 December 2022

Agent replied · 30 May 2023

Thanks a lot for the kind words Yossi :) Best wishes Toli Aubrey Lee & Co

5/5

Google

Exceptional service from Laurence with Toli on our house sale. Always attentive, responsive and proactive, and Laurence dealt with any issues that arose professionally, promptly and effectively. A level of service that shows they care. I have no hesitation in recommending Aubrey Lee.

Ralph · 3 August 2022

Agent replied · 30 May 2023

Love the review Ralph. We truly appreciate the business and it was a pleasure working with you :) Kind regards Toli

5/5

Google

Rachael and Toli have looked after our letting requirements admirably. From day one, they have been ultra efficient. They always answer the phone and reply to emails. I am aware that they have responded to tenant queries out of hours, even non-urgent ones. I understand the tenants are very happy and I have a great faith in them to look after our property. It pleases me greatly to leave such a positive review.PositiveResponsiveness, Professionalism

Peter · 27 August 2022

5/5

Google

So far so good! Just about to move into a property with Aubrey Lee and they've been very efficient and understanding throughout the whole referencing process. Very responsive to emails and a lot better service than my other letting agents. Hopefully will be a smooth running service throughout my time renting too :)

Holly · 27 August 2020

Agent replied · 26 August 2024

Thanks for the lovely review Holly. Hope your move-in is a smooth process. Regards Toli

5/5

Google

Truly fantastic customer service. I was looked after by Rachael for most of the process which she made super easy and very quick. Friendly, easily contactable, efficent, would highly reccomend.

Hydar · 27 August 2023

Agent replied · 26 August 2024

Many thanks for you kind review Hydar. Hope you've settled in well :) Aubrey Lee & Co

5/5

Google

I've dealt with a few people at Aubrey Lee and they have all answered my queries in a timely and professional manner. In particular, throughout the transaction, I have been dealing with Mollie. I simply can't sing her praises enough. She has saved me so much time by investigating in order to answer my queries, replying in a timely manner but also chasing me up for info and keeping on top of all of that. Just brilliant. Without a doubt, I'll be recommending Aubrey Lee Prestwich to anyone that needs an estate agent's servicePositiveResponsiveness, Professionalism

Charlie · 27 August 2021

5/5

Google

Had the pleasure of dealing with Toli and Laurence at Aubrey Lee. Great company and customer service!

Daniel · 14 August 2025

5/5

Google

Brilliant service -above and beyond the call of duty!

M · 11 October 2024

Agent replied · 11 October 2026

Many many thanks :)

5/5

Google

Been dealing with Mollie for months now and never fails to provide the very best. The communication and the response has been the best I've ever dealt with when dealing within property. The knowledge Mollie has helped make the whole experience a lot more simple and made it so much easier for me to make the right decision for me. I would recommend Aubrey Lee and if your lucky enough to deal with Mollie your in luck.PositiveResponsiveness, Quality, Professionalism

SirrMoorsey · 27 August 2021

5/5

Google

Friendly and reliable service! I recently agreed to let a property through Aburey Lee Prestwich and found the process to be smooth and hassle free. The new house starter pack was also a lovely touch! I received regular communication from Mollie the estate agent throughout, who was happy to answer any questions I had along the way. Overall, I would highly recommend Aubrey Lee and would be keen to use them in the future when renting or buying property.PositiveResponsiveness

Adam · 27 August 2021

5/5

Google

Proffesional staff. Try their best to be available.

Zevi · 11 October 2024

Agent replied · 11 October 2026

Thanks so much Zevi, hope you’re settling in well :)

5/5

Google

FANTASTIC SERVICE!!!!!! Toli and his staff are the most honest and professional estate agent out there! They are so dedicated and always went the extra mile for us! It's not a surprise you have the best reputation! We can't thank you enough Toli, Keep up the good work! Uda & Tzivia

Uda · 27 August 2020

Agent replied · 26 August 2024

Many thanks Uda & Tzivia for your extremely kind review. Glad you got there in the end! Wishing you lots of Mazel in your lovely new home. Kind regards, Toli

5/5

Google

It was a pleasure to work with Rachael and Aubrey Lee. Their customer service was second to none, and were always so helpful! Rachael always went the extra mile in providing an excellent service! I highly recommend Aubrey Lee for all your property needs, and commend Rachael for her expertise and pleasant attitude!!

Daniel · 28 August 2019

Agent replied · 26 August 2024

Cheers Daniel for the kind feedback. Thanks for the business. Regards, Toli Director

5/5

Google

Aubrey Lee were professional & helpful during the whole selling process. They were able to secure plenty of viewings within the first few days of the house being on the market & one of these turned out to be successful, culminating on the sale going through. Very satisfied with the service they provided

David · 28 August 2019

Agent replied · 26 August 2024

Many thanks for the lovely feedback David. We appreciate the business. Hope we can assist you again in the future. Regards, Toli Director

5/5

Google

Have rented and purchased a house with Aubrey Lee, everytime has been fast , efficient and friendly. All the staff are very helpful and work as a great team to make the whole process a lot more enjoyable. Would definitely use them again and always recommend to anyone looking.PositiveQuality, Professionalism

Avital · 27 August 2020

Agent replied · 26 August 2024

We truly appreciate your kind review Avital. Hope to be able to assist again in the future. Kind regards Toli

5/5

Google

Aubrey Lee have provided us with excellent and professional service. Rachel has been extremely efficient and helped to ensure the moving process went smoothly.PositiveResponsiveness, Quality, Professionalism, Value

Ashira · 10 January 2022

5/5

Google

Rachael was great in sorting out my application, super quick and great communication

Alice · 24 May 2023

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Aubrey Lee & Co Prestwich

Has Aubrey Lee & Co won any awards?

Yes. In The Trusted Agent 2026 awards: Aubrey Lee & Co, Prestwich won Trusted Agent.

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