Trusted Agent profile
★★★★★
355 reviews across 1 platform
309, Garstang Road, Fulwood, Preston, PR9 0NW
Farrell Heyworth's Preston office at 309 is rated 4.3 out of 5 across 355 reviews on 1 platform, including 355 Google reviews rated 4.3.
Every review we hold for the Preston office, from every platform, shown as written. First names only.
5/5
GoogleAs always, I find the staff courteous and efficient. A new tenant was found within a week of advertising, the references done immediately, enabling the tenant to move in within weeks.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team. All the best, The Farrell Heyworth Team.
5/5
GoogleFantastic efficient service, helpful friendly staff, and best of all an offer was given, and accepted, within a week of the property going on the market, great stuff!
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with an efficient and professional service during the sale of your home. I will pass your kind words on to the team, who will be delighted. All the best, Chris Heyworth, Director
1/5
GoogleBeen to look at park homes in stopgate lane Kirkby looking at video on website it shows all other places around there like mosick hall golf club also maghull square and maghull sports centre doesn't mention Kirkby sports centre David Lloyd or shops in tower hill and Kirkby market so I think there not telling truth about were property is
5/5
GoogleTop class service found me a tenant in less than two days friendly and professional staff especially miss Bass Would definitely recommend them will definitely be using their service again
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service and we’ll pass your kind words on to the team particularly Hannah Bass who has obviously worked so hard on your behalf. If we can be of any further assistance, please get in touch, we’d love to help. All the best, Laura Gittins Marketing Manager Farrell Heyworth
5/5
GoogleEfficient, friendly and helpful
Thank you for taking the time to leave your feedback about your experience with Farrell Heyworth. We're delighted to hear that our team provided efficient, friendly, and helpful service. If you ever need assistance or have any questions in the future, please don't hesitate to get in touch. Best regards, Jeremy Collins Director Farrell Heyworth
5/5
GoogleBoth Nicola and Richard have been amazing and very responsive. Kept up to date and informed of progress and had a number of viewings and a cash offer within a week of the property going on the market. Cannot speak highly enough of the professionalism & exemplary customer service from the outset, highly recommendedPositiveResponsiveness, Professionalism
4/5
GoogleChris, Natalie and Blake worked with us to sell our house. We are very pleased with the service the Farrell and Heyworth team provided. They were friendly, positive and kept us well informed at all times. They worked hard to secure our sale and we have an end result that exceeded our expectations.PositiveQuality, Professionalism, Value
5/5
GoogleThe staff at this branch are always helpful and go out of their way to help. It is a pleasure to deal with genuine and honest people.
Thank you for taking the time to leave feedback. I am so pleased our Preston team were able to provide you with a great service. We know how important communication is to our customers and our team make it their top priority to ensure customers are always well informed and fully supported with our full service offering. If you need anything else the team would be delighted to hear from you. All the best, Chris Heyworth, Director
5/5
GoogleHelpful, knowledgeable and communicative. First class service. Harry (at the property) and Tom (at Lune Street) could not have been more friendly, positive and helpful. Thoroughly recommended.
Thank you for taking the time to leave feedback. I am delighted to hear the Preston team were so helpful when assisting you with your property search. I'll pass your kind words on to Harry, Tom and the team who will be delighted. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Wishing you all the best with your search. Kind regards, Chris Heyworth, Director
5/5
GoogleFH have been brilliant whilst I purchase my first property. Taylor has sorted me out and been responsive throughout the whole process. I would recommend going with FH if you’re looking to buy or sell your property. I also spoke with Blake when booking in my viewings which were booked efficiently.PositiveResponsiveness, Professionalism
5/5
GoogleAlways go above and beyond!! Anyone who is looking to sell i will be sending them to farrell heyworth. My agents of choice every time.
Dear Corey, Thank you so much for taking the time to leave us a review. Our hard working Preston team will be delighted to be your agents of choice and we look forward to seeing you again soon. Your recommendation is very much appreciated. Wishing you all the best. Kind regards, Chris Heyworth - Director
1/5
GoogleDespite three emails requesting information on a property I’ve still not had a reply.
I'm sorry to hear out team have not responded to you as promptly as you would expect. Our team respond to thousands of incoming calls and messages every week and, whilst it is unusual for us not to have replied your enquiry is still very important to us. We are very keen to assist you with your property search. As this is a public forum I'm unable to take your contact details to ask the team to get in touch with you, but would urge you to call the branch who will deal promptly with your enquiry. Kind regards, Jeremy Collins, Director
5/5
GoogleWe own a small property and Farrell and Heyworth have managed this for us for over a year-We feel they are responsive to us as Landlords and Our Tenants-They take the worry out of being a landlord as they respond to all regulations and therefore the safety of the property.Thank youPositiveResponsiveness, Quality
1/5
GoogleSlow slow slow. A year of waiting for repairs to my rented property in a child's bedroom. 3 weeks and still waiting for a broken oven to be repaired.
Hi Laura, thanks for getting in contact with us. I have investigated this matter further with our lettings department and I believe we are now working with you to resolve the problem and are liaising with the landlord to organise the required repairs. If you have any further queries please contact the Preston lettings department on 01772 888012.
5/5
GoogleExcellent. Professional services.
Thank you for taking the time to leave feedback. I am so pleased that our Preston team were able to help you and were able to give you the professional advice you needed. We look forward to continuing to support you and if you need anything else the team would be delighted to hear from you. All the best, Jeremy Collins, Director
5/5
GoogleExcellent service and support from Johnathon .very professional and "Gets the job done" will definitely NBbe recommending the team
Thank you for taking the time to leave feedback. I am delighted to hear that Jonathan and our Preston team have been able to help you. I'll pass your kind words on to the team who will be delighted, particularly with your kind recommendation. Please don't hesitate to get in touch with us if you have any further questions or if there is anything else we can do to help. Kind regards, Jeremy Collins, Director
5/5
GoogleFriendly, efficient service from all the staff. in the Preston office. House sold in 4 months, happy to use Farrell Heyworth again.
Thank you for taking the time to leave feedback. We’re delighted we were able to provide you with a great service during the sale of your home. I will pass your kind words on to the team, who will be delighted. All the best, Chris Heyworth, Director
5/5
GoogleI have recently let my property through this office. Daniel and the rest of the team has worked hard to find me a suitable tenant. This was done in a timely manner and they have kept me informed every step of the way, I would recommend to any landlord wanting a professional service.
5/5
GoogleRecently sold our house and can't fault the service, particularly from Jacqui. Genuinely felt we had an agent trying to sell our house rather than just simply adding to Rightmove and waiting. Professional photographer and video was extra but well worth it and still good value.PositiveProfessionalism, Value
1/5
GoogleHad a valuation appointment scheduled in. Surveyor called to say he would be late. In the end, he never came with no explanation as to why. Tried to ring him, he just ignored calls. Rung to the office, was told they would look into it and was promptly cut off. Avoid these time wasters.
1/5
GoogleDon’t use, they only reply if to their advantage. I have emailed and spoke to different people but they tell you they will sort it but nothing happens?! Not worth the headache. My property still has an ugly for sign board on when I DO NOT WANT TO SELLNegativeResponsiveness, Professionalism
5/5
GoogleI have just re mortgaged my property through Farrell Heyworth in penwortham with their mortgage advisor Lauren. I am really pleased with the service they provided and it took just under two months to complete, Lauren and her assistant kept me updated all the way through. Would definitely recommend. Kind regards, Susan.
1/5
GoogleThey dont answer the phone. Multiple calls over a month of me trying to organise house viewings.
Thank you for taking the time to leave us a review. I'm sorry you have had some difficulty getting in touch with our branch team, it is very unusual to hear that someone has been unable to contact us. We are very keen to ensure you are able to view the properties of you choice. Could you please contact our Preston branch manager, Chris Plumpton, at chrisplumpton@farrellheyworth.co.uk with your contact details so that we can get in touch with you as quickly as possible and arrange your viewings at your earliest convenience. Kind regards, Chris Heyworth - Director
5/5
GoogleGreat company who manage my rented properties in a very professional manner. Carol Dennison in particular has gone over and above what I expected to secure an exiting tenants deposit for me for damage repairs and cleaning - well done Carol🙂PositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Farrell Heyworth's Preston office has 355 reviews across 1 platform: 355 on Google.
Farrell Heyworth Preston is rated 4.3 out of 5 across all 355 reviews, and 4.3 out of 5 on Google from 355 reviews.
Farrell Heyworth Preston, 309, Garstang Road, Fulwood, Preston, PR9 0NW.
