Trusted Agent profile · Preston

Clarkson Holden Estate Agents Preston reviews

4.7

★★★★★ Excellent

112 reviews across 1 platform

17-19 Beech Drive, Fulwood, Preston, PR2 3NB, PR2 3NB

Clarkson Holden Estate Agents's office in Preston, at 17-19 Beech Drive, is rated 4.7 out of 5 across 112 reviews on 1 platform, including 112 Google reviews rated 4.7.

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4.7 / 5

112

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Preston office, from every platform, shown as written. First names only.

4/5

Google

Jane deserves a top 5/5 rating as she was excellent for both myself and the buyer. Very understanding, thorough and always available even though she works part-time. However Gregg (the director) was the complete opposite. You could ask him any question and 5 minutes later he would still be talking and you don't have an answer. You got sound bites not answers and this was extremely frustrating. I think hard when giving negative feedback as it can sometimes be 'emotional, not factual'. Not in this case I'm afraid. Ask for Jane and you will be very happy

Andy · 10 October 2025

Agent replied · 10 October 2026

Thank you for your feedback, Andy. We're thrilled to hear that Jane provided you and the buyer with exceptional service. We appreciate your honesty regarding your experience with Gregg, and we will address this internally to ensure better communication in the future. Your input is valuable to us, and we hope to continue improving our service. Thank you for recommending Jane; we're glad she made a positive impact. Clarkson Holden Estate Agents

5/5

Google

We have just sold our property with Clarkson and Holden and couldn’t fault their service. They have a friendly approach and are very knowledgeable. Before choosing them, we spoke to a few other estate agents, but Clarkson and Holden suggested a much higher valuation than the others, who felt we wouldn’t achieve that price. However, our property had multiple viewings and sold within the first week at the higher value, proving their strong knowledge of the current market and effective marketing approach. The staff were always professional and approachable. Jane, in particular, was regularly in contact and excellent at chasing updates to ensure the best outcome for us as customers.

Liam · 10 October 2025

Agent replied · 10 October 2026

Thank you for your fantastic review, Liam! We're thrilled to hear that you had such a positive experience with our team, especially with Jane's exceptional support. It’s wonderful to know that our market expertise and marketing strategies helped you achieve your property goals so quickly. Your feedback motivates us to maintain our high standards of service. We appreciate your trust in Clarkson and Holden and wish you all the best in your new journey! Clarkson Holden Estate Agents

5/5

Google

After wanting to relocate further North (but not too far from Manchester) I looked into property in the area. I found that working together with Gregg was effortless as his knowledge of the current market is impressive. He listened to my requirements, showed me options that were realistic and offered to negotiate on my behalf. If you are looking for straight to the point information as well as flexible viewing hours (I work into the evening) then I highly recommend.

Jamie · 25 October 2023

Agent replied · 24 October 2024

It's been great working with you, Jamie. We really appreciate the positive feedback and we look forward to working with you further in the future! Gregg

5/5

Google

Honestly, Clarkson Holden made what could have been a stressful move feel surprisingly easy. Updates were regular, communication was clear and the team were always happy to help.

Aloysius · 10 July 2026

5/5

Google

I recently purchased my new home through Clarkson Holden Estate Agent and I am very pleased with the service provided. From start to finish, the process was smooth and professional.They are always available to answer my questions, guided me clearly at every step, and made the entire experience stress-free. I truly appreciate the honesty, dedication, and support throughout the purchase. I would highly recommend Clarkson Holden Estate Agents to anyone looking to buy or sell a property.

Asad · 10 October 2025

Agent replied · 10 October 2026

Thank you for your wonderful review! We're delighted to hear that you had a smooth and professional experience with us at Clarkson Holden Estate Agents. Your kind words about our team's support and dedication mean a lot, and we’re thrilled to have helped you find your new home. Recommendations from satisfied clients like you are the highest compliment we can receive. We look forward to assisting you or anyone you refer in the future! Clarkson Holden Estate Agents

5/5

Google

Lauren and the team were amazing, great work!

James · 10 April 2026

Agent replied · 10 October 2026

Thanks so much for taking the time to write us a 5 star review about your house valuation in Preston - it is extremely appreciated! I will make sure that Lauren also receives the amazing feedback! Thank James. Gregg Holden

5/5

Google

Easy to deal with, would recommend Property in Ashton , All the team members was fantastic x

Claire · 10 January 2026

Agent replied · 10 October 2026

Thank you Claire, we’re delighted you found us easy to deal with and that the Ashton team was fantastic. We really appreciate your recommendation. If you need anything else in the future we’re always happy to help. Clarkson Holden Estate Agents

5/5

Google

What really stood out for me was how they remembered my name. I popped in on a Tuesday to ask a quick question about the process, and when I came back a week later, Jane at the front desk greeted me with, 'Hello Mark, good to see you again.' It's a small thing, but it immediately makes you feel valued and not just like another client. That personal touch means a lot.

Ashnats · 1 November 2025

Agent replied · 22 November 2025

Thank you for your wonderful feedback! We're thrilled to hear that Jane's personalized greeting made such a positive impression on you. At our business, we strive to make every client feel valued and appreciated. Your recognition of our team's effort in creating a welcoming atmosphere is truly heartwarming. We look forward to serving you again soon! Clarkson Holden Estate Agents

5/5

Google

As a result of being totally unhappy with our previous estate agents we approached Clarkson Holden after receiving a marketing flyer. The decision to change estate agents to Clarkson Holden resulted in a property that had been on the market for 7 months with a previous competitor to being SOLD in less than a week of advertising. On first meeting Gregg we felt in good hands and he approached our situation by managing expectations, and with realistic pricing and his marketing techniques we achieved a speedy sale of our property. Throughout the sales process the wider Clarkson Holden Team have been extremely supportive, helpful and responsive. I would have no hesitation recommending Gregg and his Team and I certainly would not hesitate to use their services again if required.

Vanessa · 1 May 2025

Agent replied · 8 June 2025

Thank you for your wonderful review, Vanessa! We're thrilled to hear that your experience with Clarkson Holden exceeded your expectations and led to a successful sale in such a short time. Gregg and the entire team strive to provide excellent service and support, so it’s rewarding to know that our efforts made a difference for you. Your recommendation means a lot to us, and we look forward to assisting you again in the future if needed. Gregg Holden

5/5

Google

Would definitely use Clarkson Holden again. Sold my property within a week. Everything went smoothly. Very professional.

Karen · 10 October 2025

Agent replied · 10 October 2026

Thank you for your fantastic review, Karen! We're thrilled to hear that your property sold so quickly and that you had a smooth experience with our team. Your satisfaction is our top priority, and we look forward to assisting you again in the future. Gregg Holden

5/5

Google

I was really pleased with the service I received. I engaged Clarkson Holden after being dissatisfied with the agents whom I had engaged six months earlier. The difference in approach was stunning. With Clarkson Holden I had a lot of viewings and I was always informed about them beforehand, via text and email. When the viewers provided feedback it was always sent to me quickly. I was also kept up to date and able to discuss the property by phone. The team were friendly, helpful and knowledgeable. The property was 'quirky' and not easy to sell but they got me a buyer and worked really hard. I have no hesitation in recommending them.

Mike · 23 April 2025

Agent replied · 10 October 2026

Thank you, Mike, I really appreciate your support and positive feedback. Gregg

5/5

Google

My husband is blind and we were looking for a home. Lauren at Clarkson Holden went above and beyond to make property viewing as accessibility as possible. She was friendly and approachable would highly recommend working with her in the future.

Rachel · 10 April 2026

Agent replied · 10 October 2026

Thank you so much for taking the time to leave this lovely review! 😊 We're truly touched to hear how Lauren went above and beyond to make the property viewings accessible and comfortable for your husband. It means the world to us that she was able to help you both feel supported during what can be a stressful process. We're so pleased we could be part of your home search and would be delighted to work with you both again in the future. Wishing you all the best in your new home! Gregg Holden

5/5

Google

Fantastic service from Greg and team. A phenomenally fast sale and great personal service throughout. Can't have asked for more.

Phill · 17 June 2025

Agent replied · 10 October 2026

Thank you for your wonderful feedback, Phill! I'm thrilled to hear that the Clarkson Holden team provided you with fantastic service and a fast sale. Your satisfaction is our top priority, and it’s great to know we met your expectations. We appreciate your support and look forward to assisting you again in the future. Gregg Holden

5/5

Google

Really impressed with the personal service that Clarkson Holden have provided me with. I had previously used another local agent who were unable to successfully sell my property. Gregg and Jane have been fantastic throughout the transaction ensuring that communication was efficient and they achieved the best price for my property. Thank you so much Clarkson Holden!

Cameron · 10 October 2025

Agent replied · 10 October 2026

Thank you for your wonderful feedback, Cameron! We're thrilled to hear that Gregg and Jane provided you with exceptional service and effective communication during your property sale. It's great to know we could help you achieve the best price. We appreciate your trust in Clarkson Holden and look forward to assisting you again in the future! Clarkson Holden Estate Agents

5/5

Google

Fantastic service from Lauren ! She is a shining star and made purchasing our first home that much more special . Could not recommend her more -from viewing the house to quickly being able to get in contact -it has been a service worth 5* if not more. Thank you ⭐️⭐️⭐️⭐️⭐️

Shannon · 10 August 2026

5/5

Google

Very pro-active in getting a sale. Would recommend, helpful staff.

Helen · 26 September 2026

Agent replied · 10 October 2026

Thank you for your fantastic review and recommendation! We're delighted to hear that you were pleased with our proactive approach to securing a sale and found our team helpful, approachable and easy to contact. At Clarkson Holden Estate Agents, we pride ourselves on providing a proactive, professional and personal service, keeping our clients informed and supported throughout the selling process. Thank you again for choosing Clarkson Holden. Your recommendation means a great deal to our team! The Clarkson Holden Team

5/5

Google

We recently sold our house in Fulwood through Clarkson Holden and the service was excellent. Gregg handled most of the process for us and kept us updated throughout. Very professional and easy to deal with. Highly recommend.

Kane · 10 March 2026

Agent replied · 10 October 2026

Thank you so much for the 5-star review, Kane! It was a pleasure helping you sell your house in Fulwood. We always aim to keep the process as smooth and professional as possible for our clients. We appreciate the recommendation and wish you all the best in your new home! Gregg Holden

5/5

Google

Highly recommended, Gregg is a top tier professional, a nice smooth sale, thankyou to all the team at Clarkson Holden Estate Agents.

Jj · 9 April 2025

Agent replied · 10 October 2026

Thank you for your wonderful review, Jj! We're thrilled to hear about your smooth sale and appreciate your high recommendation. Gregg and the entire team are dedicated to providing top-notch service. We look forward to assisting you again in the future! Clarkson Holden Estate Agents

5/5

Google

Very happy with Clarkson Holden Estate Agents.

Paula · 3 October 2026

Agent replied · 10 October 2026

Thank you for your lovely review and for choosing Clarkson Holden Estate Agents! We're delighted to hear that you were very happy with our service and found our team easy to contact. Clear communication, accessibility and a personal approach are at the heart of everything we do. We really appreciate your positive feedback and look forward to helping you again in the future. The Clarkson Holden Team

5/5

Google

Very attentive and the service is very personal. Gregg, Jane and the team helped us all the way to completion.

Paul · 18 March 2025

Agent replied · 10 October 2026

Thank you for your kind words, Paul! We're thrilled to hear that Gregg, Jane, and the team provided you with attentive and personal service throughout the process. Your satisfaction is our priority, and we appreciate your support! Clarkson Holden Estate Agents

1/5

Google

Booked a viewing to a vacant property (round the corner from their office), received the confirmation text and email, then a reminder text on the day. Turned up but no one from the agency was there. Phoned up and a lady took my details and said she would investigate. 10 minutes later (waiting outside the property), a guy phones me up and said that due to a technical error the booking didn’t show up on their end, and that unfortunately all agents are out at other viewings so no one can come to the house. Utterly ridiculous! He was not apologetic at all and said it was just one of those things. I pointed out that we had taken the time out of our day and got a bus to view the property. This guy’s attitude was so cocky and unprofessional, not offering any sort of solution. I texted him after the call asking for his name; he replied with just the office email address and then clearly blocked my number. Utterly spineless. Don’t waste your time with these cowboys. Oh, and I still got the generic “What did you think of the property you viewed?” email later the same day! RESPONSE TO REPLY FROM AGENCY: I only swore at the incompetent person on the phone at the very end before I hung up. Their attitude was antagonistic, hence why I ended up swearing. You have written “as such, your viewing was cancelled” which is utterly ludicrous. You didn’t turn up to the viewing! So what on earth are you trying to say you cancelled?! No one turned up to the viewing and the guy on the phone said all your staff were out at other properties. So please don’t try and flip it as if you made a decision not to show me this property. You have not replied to my email complaint so this will now be passed on to the Property Redress Scheme. You can try and gaslight me all you want, but you are clearly spineless and run an incompetent estate agency. Pathetic.

Martin · 24 September 2024

Agent replied · 24 October 2024

Dear Martin, Many thanks for your review and feedback. However, you seem to be omitting some crucial details.... 1. You were shouting and swearing at a member of my team on the phone. 2. A neighbour witnessed you pulling our For Sale sign down, and further shouting outside the property. Said neighbour videoed you doing this. As such, your viewing was cancelled. The safety and welfare of my team is paramount. I will not ask any member of my team to meet anyone (alone at an empty property) who is exhibiting rude, aggressive and violent behaviour. I stand by my decision not to show you the property. The neighbours were on the verge of calling the police on you. Gregg

1/5

Google

Worked for this company six weeks, had to hand my immediate notice in and was told he was suing me for breach of contract.. I had to chase both of my wages up, I have text evidence of everything I will state here. Was told he will pay me when he was ready and not to pester as it will delay payment further.. Asked a day off for a funeral and was told no because I’d already had half a day sick and that “didn’t look good.” Came in early, worked late, had no dinner and still weren’t enough. Verbally abusive culture. Master manipulator. Avoid at all costs. Contractors aren’t paid on time or sometimes at all. Will ring you after a week telling you to reduce your home. Avoid like Covid. Rest of the reviews look fake

Dominic · 26 September 2025

5/5

Google

I switched my rental property to Clarkson Holden’s management and the difference was immediate. They found reliable tenants within a week, completed all checks, and handled the transition smoothly. It’s the most stress-free my property has ever been.

Toni · 16 November 2025

Agent replied · 22 November 2025

Thank you, Toni, for your fantastic review! We're delighted to hear that our management services made such a positive impact on your rental experience. Your satisfaction is our top priority.

5/5

Google

We sold our home in Fulwood through Clarkson Holden and couldn’t be happier. They handled everything professionally, kept us updated at every stage, and secured a brilliant offer far quicker than we expected. The whole process felt effortless.

Dylan · 15 November 2025

Agent replied · 22 November 2025

Thank you for your wonderful feedback, Dylan. We're thrilled to hear that you had such a positive experience selling your home in Fulwood with us. Our team strives to provide excellent service and keep our clients informed throughout the process. It's great to know we were able to meet your expectations and secure a great offer. We appreciate your trust in Clarkson Holden. Clarkson Holden Estate Agents

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