Every review we hold for the Prenton office, from every platform, shown as written. First names only.
★★★★★ 4/5
GoogleI have registered with many estate agents over the past year and I can honestly say that Karl Tatler have been the most attentive. In particular I would single out James who has been so proactive, contacting me as and when he thought …
A · 8 October 2023
Agent replied · 31 May 2023
Thank you so much for taking the time to leave us a review, we are very grateful to get your feedback. Congratulations on finding a property, we wish you all the best with the process and if there's anything further we can help you with … More
★★★★★ 5/5
GoogleReally impressed with everyone we’ve spoken with at Karl Tatler, nothing’s been too much, all of our questions have been answered quickly and everything has been explained to us when we weren’t sure on things. Big thank you to Ed and Amy in …
Katherine · 8 October 2023
Agent replied · 31 May 2023
Hi Katherine, thanks for taking the time to share your experience so far. We look forward to helping you through the rest of the process.
★★★★★ 5/5
GoogleWe are currently at the begining of our journey selling and buying new house. I am very happy so far and Ellie and whole team has always offered a professional and reliable service in connection to our property and property I am …
Daniela · 8 October 2023
Agent replied · 31 May 2023
Hi Daniela, thanks for sharing with us your experience so far. We look forward to guiding you through the rest of the process.
★★★★★ 5/5
GoogleThe estate agents I have dealt with have been professional and helpful.
Christine · 23 January 2026
★★★★★ 1/5
GoogleReally poor customer service. Spend far too much time having to chase for them updates on offers I have put in. One offer was rejected, but they didn’t bother contacting me to let me know.
Also a really poor knowledge of the property
Carl · 12 July 2023
Agent replied · 26 July 2023
Hi Carl, I'm sorry you were not successful with your offer. The property you have expressed interest in has received lots of attention and the Vendor wanted to have a think about their options before making a decision. We will always inform anyone that offers what the Vendors decision is as soon as we have it.
★★★★★ 5/5
GoogleThe team at Preston were excellent. Very helpful and kept in touch throughout the process. Very efficient
Howard · 22 May 2019
Agent replied · 8 June 2023
Thank you for your lovely review and thanks for using our services. Best wishes.
★★★★★ 5/5
GoogleFantastic service from Octavia in the sales team to obtain me a sale (subject to contract). I have been extremely happy with KT and their team, but particularly the communication and information from Octavia.
Craig · 17 May 2025
★★★★★ 5/5
GoogleI am really impressed with the customer service from Antony. He is so professional and helpful. He gave amazing support in the search for a property.
AMAL · 17 May 2024
Agent replied · 29 October 2023
Hi Amal, thank you very much for taking the time to share your experience with us.
★★★★★ 5/5
GoogleFrom the 1st phone call to arrange a valuation, the service has been brilliant. Ed came out the following day to value the property. Then the next day Josh came out to take the pictures and measure up. Amy has always been on the end of the …
Craig · 8 October 2022
Agent replied · 31 May 2023
Thank you for your review and recommendation Craig. The team will be delighted to read your kind words.
★★★★★ 1/5
GoogleHad a house viewing for 10am this morning. Had to arrange time off work to attend. When we got there, the house had a 'Let Agreed' sign, which no-one had told us about. We waited 15 minutes just incase it was a mistake but nobody turned up. …
Stephanie · 8 October 2022
Agent replied · 31 May 2023
Hello Stephanie, so sorry to read your review this afternoon. I have contacted the Prenton office and Jim was at the property waiting for you this morning. Not sure what has happened, but have asked one of the team members to contact you. Sorry for any confusion caused.
★★★★★ 1/5
GoogleReally poor customer service. Spend far too much time having to chase for them updates on offers I have put in. One offer was rejected, but they didn’t bother contacting me to let me know. …
Carl · 8 October 2023
Agent replied · 29 August 2023
Hi Carl, I'm sorry you were not successful with your offer. The property you have expressed interest in has received lots of attention and the Vendor wanted to have a think about their options before making a decision. We will always inform anyone that offers what the Vendors decision is as soon as we have it.
★★★★★ 4/5
GoogleOctavia and Andrea said they would sell home and they did within a month. You want to move use Karl Tatler
Kate · 23 September 2025
★★★★★ 5/5
GoogleOctavia oversaw the sale of our house. She booked 6 viewings within the first week and managed to get us a full asking price offer within 2 weeks of our house being on the market. I'm not always easy to get hold of working shifts, but if I …
Joe · 8 October 2024
★★★★★ 5/5
GoogleGreat experience with Olivia from Karl Tattler Estate Agents. She keeps me informed at every step and has agreed a sale within days of the house going on the market. Really impressive.
Adam · 17 May 2025
★★★★★ 5/5
GoogleMy selling experience with karl tatler gas been fantastic. Great support from start to finish, highly recommend.
Michelle · 23 October 2025
★★★★★ 1/5
GoogleThey don't respond to emails and nobody answers the phone.
Cheshire · 5 January 2025
Agent replied · 28 December 2024
Hi there, I'm sorry to hear you have been dissatisfied with our service, we take your feedback very seriously. Please could you send an email over to our operations director, Andrew, on Andrew.Schofield@KarlTatler.com . We would be keen to discuss this matter further with you. Thanks Josh
★★★★★ 5/5
GoogleThe Prenton office team are highly professional, organised and communicative. Selling our property has been complicated due to external factors so the speed and efficiency of the sales negotiators has been invaluable - appointments have been easy to arrange and the agent conducting viewings was both personable and insightful.
Marc · 22 May 2022
Agent replied · 31 May 2023
Highly professional, organised and communicative are things we always strive for. Thank you for your kind words.
★★★★★ 5/5
GoogleExcellent service (and emotional support where necessary!) from Andrea and everyone I've encountered in viewing through to beginning purchase.
Sara · 23 September 2025
★★★★★ 1/5
GoogleLet rat is a anagram of Tatler, isn't it strange? No duty of care to young children and OAPs, profits before people's wellbeing.
Wirralian · 17 May 2024
Agent replied · 18 October 2023
Hi Ian, we are incredibly sad to read your review. We can assure you, care to the public take presentence over everything for us. We always welcome any feedback and would appreciate if you can expand on this concern to help us improve our … More
★★★★★ 5/5
GoogleI am vey impressed with the service at Karl Tatler. Having met Joe at the property, he was professional and honest and I really liked his strategy for the sale of the property. I was allocated Ashleigh to guide me through the viewings and …
Emma · 8 October 2022
Agent replied · 31 May 2023
So lovely to read your review Emma and that we have restored your faith! Thank you for taking the time to leave your comments and 5*, good luck with your move!
★★★★★ 4/5
GoogleMade an inquiry today and dealt with Jamie who has been very helpful, full marks.
Kevin · 22 May 2017
Agent replied · 8 June 2023
Thank you Kevin. We have passed on your comment to Jamie. Glad you are happy with our service.
★★★★★ 5/5
GoogleI'm a property sourcing agent based in Wirral and buy, refurb and manage properties on behalf of lots of investors all over the UK and Europe. I work incredibly closely with the teams in Karl Tatler at both the Prenton and the Wallasey …
Home · 8 October 2022
Agent replied · 8 June 2023
Thank you so much for leaving such an in-depth review of both our branches. They will be really pleased to read your comments.
★★★★★ 5/5
GoogleThe Sales Progression Team, at Karl Tatler, Heswall, were fantastic at keeping us informed of how our sale was progressing negating the need for me to be constantly on the phone to Solicitors etc. It was a long drawn out process which was …
Karen · 8 October 2022
Agent replied · 31 May 2023
Many thanks for leaving our Prenton office a 5* review.
★★★★★ 5/5
GoogleKyle came to my house to value it, and explained the benefits of going with Karl Tater. I considered his and other estate agents' valuations etc, and decided to go with his. Kyle returned a couple of days later to take photos, and within …
Andy · 8 October 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
