Every review we hold for the Prenton office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot speak highly enough of the exceptional service that Clive Watkin estate agents Prenton presented to me, I found all the staff were very professional, friendly and nothing was too much for them, who work together as a team, keeping me well informed at all stages of the sales process and would go out of their way to help.
I will certainly recommend to anyone who wishes to sell their house/apartments in the area. A big thank you to Amie, Catherine and all her amazing staff for selling my two properties quickly and efficiently.
Colin · 7 June 2020
Agent replied · 7 June 2023
Thank you for your superb 5* review of the great service you received, it is a pleasure to read and I will pass on your kind words to all involved. Thank you for your recommendation. Best wishes, Lucy.
★★★★★ 5/5
GoogleI can't speak highly enough of Amie and Clive Watkin in general. Amie heads up the sales team and she is extremely polite, professional and a real expert in the local property market, I wouldn't hesitate to recommend them to you. Brian Davies who heads up the lettings team is also fantastic, supported by Jo, Jane and Sue who are very helpful, friendly and knowledgeable. Brian is extremely responsive, provides first class service and I've never been let down once in over 15 years of doing business with them and don't expect to. Clive Watkin are superb.
Graham · 7 June 2020
Agent replied · 7 June 2023
Thank you for your superb 5* review of the great service you received from the local team and it is a pleasure to read that you would thoroughly recommend the team. Kind regards, Donna.
★★★★★ 5/5
GoogleThis is the first time I have sold and bought a new house and chose Clive Watkin as a friend recommended them as they had bought & sold through them in the past. I haven't been disappointed, they are extremely professional and Cathy has been a star all the way through, along with Ashleigh & Amie. Nothing is too much trouble, and they are always on hand to answer the simplest question that you may think is a silly question. I will be recommending them in the future to anyone that needs an estate agent.
Julie · 7 June 2020
Agent replied · 7 June 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleJust want to say a massive thank you to Joanne Greene who helped us find a beautiful home and made the process 100% easier everything was straight forward, highly recommend Clive Watkin they’re staff cannot do enough for you, very good company will forever use you guys but hopefully not for a long time lol. Thank you Clive Watkin.
Emily · 24 May 2023
Agent replied · 7 June 2023
Brilliant to read your kind comments and thank you for your 5* review! - Best wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleMyself and my partner have rented houses all over the country. When we were finally looking to buy our first house, The Clive Watkins team were amazing and informed us about a house that wasn’t yet on the market. They arranged a viewing for us and were extremely helpful, especially Amie who was very professional and friendly during our emails/calls and viewing. She was extremely proactive and I could not recommend a better estate agents to work with. Thank you for your hard work and helping us find our dream house
Regards
Rebecca
Rebecca · 8 June 2019
Agent replied · 7 June 2023
Hi Rebecca, thank you for your glowing 5* review of your experience with Amie and the team at Clive Watkins. I'm delighted that your first house purchase was a positive one and that the professional and friendly approach led to you finding your dream home. Hope you are settling in well. Best wishes.
★★★★★ 5/5
GoogleDavid Williams acted as our mortgage consultant (we are first time buyers) and has provided an excellent service. We were recommended David by two family members who had both used his services and were pleased with his work. He walked us through the process clearly and diligently, taking the time to answer our (many!) questions, and has been very responsive via email to our ongoing queries. We have now secured a mortgage and are on track to complete on our purchase. We were very happy with his service and recommend him without hesitation! Thanks David!
Brigid · 8 June 2019
Agent replied · 7 June 2023
Thank you Brigid for your 5* review. It's good to know that you would recommend David in the future. All the best, Mike.
★★★★★ 5/5
GoogleThank you Chris for all of your help in looking for a new home.
Chris was friendly and really helpful. He went out of his way to help us to find what we were looking for and kept in touch with updates.
Would really recommend him if you are looking for a new home.
Very rare to find such amazing customer service!! Thanks Chris for everything ☺️
Millie · 7 June 2022
Agent replied · 7 June 2023
Thanks for the wonderful 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t fault the support I have received from Clive Watkin during the sale of my dad’s house, especially Cathy. There were a few unexpected bumps in the road but thanks to Cathy’s support and expertise, we were able to get the sale completed. Easy communication, personable and approachable, everything you would expect your estate agent to be. Thanks Cathy and the Prenton team.
Alison · 30 October 2024
★★★★★ 5/5
GoogleA big thank you to Amie and Ashleigh for their help in selling the house. They have been very professional and attentive throughout and have gently nudged me now and then when I need to do things for the solicitor in order to complete the sale. Alerts when viewings were to take place have always been timely. They have made the whole process very simple and easy. A big thumbs up from me. Highly recommended.
Richard · 7 June 2020
Agent replied · 7 June 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
★★★★★ 5/5
GoogleWhat a pleasure to work to sell my house with Clive Watkins Prenton branch. They kept me well informed through out the selling process and were always courteous and professional with me. What a great team! Particular thanks to Cathy Massey who pulled all stops out and was always lovely and cheerful which made me feel positive that my house would sell. I would definitely recommend this estate agent. Thank you so much.
Rosemary Sims
Rosemary · 7 June 2020
Agent replied · 7 June 2023
Thank you for your great 5* review! I will of course make sure our local team are made aware of your kind comments. Best wishes, Scott
★★★★★ 5/5
GoogleThank you to the Prenton team at Clive Watkin, Prenton. From Erin's valuation visit, Matthew's help on providing the property details, through to Cathy's kind, practical and clear communication and Faye's cheerful approach, I felt the property sale was in safe and experienced hands.
They were usually pretty quick at replying to phone and email messages, which was helpful.
A successful experience.
Deborah · 18 March 2026
★★★★★ 5/5
GoogleGreat service from the perspective of a Landlord. John Skipsey is my Property Manager, and is very thorough, efficient and also really on the ball. He manages all property repairs efficiently, and just takes care of any headaches too. …
Navtej · 15 April 2024
Agent replied · 7 June 2023
Thank you Navtej for such wonderful comments about John and our local team! Best Wishes, Scott @ Customer Care.
★★★★★ 5/5
GoogleViewed a house four days ago with Clive Watkins, today we signed the tenancy agreement and put down our first months rent.
Couldn’t thank Darcy enough for all her help, support and communication throughout the process and compared to previous renting applications she has made it run smoothly and stress free.
Kevin · 31 May 2023
Agent replied · 7 June 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI can’t recommend Clive Watkins enough in particular Darcy who dealt with my rental, really helpful and made a stressful time go without a hitch overall a very good experience.
Tim · 15 April 2024
Agent replied · 25 August 2024
Tim Price thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleA big thank you to Chris , Cathy and the rest of the team at Clive Watkins in Prenton. Throughout the process of selling my apartment they were very pro active in keeping me informed at every stage. Very professional and I would highly recommend them.
Gillian · 10 October 2022
Agent replied · 7 June 2023
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
GoogleThis company are a rip off taking your holding fee without explaining you will loose it if you don't get excepted with references DON'T go near them at allthey SCAM warning. If they do this to 10 people they make just over 2 grand with no work needed on their behalf...............
Tom · 14 March 2025
Agent replied · 2 May 2025
Hello Tom,
Thank you for sharing your feedback with us. I'm sorry to hear about your experience and the concerns you've raised regarding the holding fee and reference process. Please reach out to us at review@countrywide.co.uk so we can address your concerns directly and work towards a resolution.
Best regards,
Lucy, Customer Relations Team
★★★★★ 5/5
GoogleFinding the right home for us was essential with making a big move from Ireland to Liverpool. Thankfully we had the team at Clive Watkins Prenton to help us and with Brian helping by doing a virtual walk through for us we found the perfect home for us. The girls in the office have been just as incredible and nothing is too big a deal for them to help with. Even getting the keys for the property was a great experience with a gift box left from the team for us. Thank you for everything.
Monica · 25 September 2023
Agent replied · 2 October 2023
Many thanks for the great 5* review and your kind words. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI would like to commend David Williams (Mortgage and Protection Consultant @ Countrywide Mortgage Services) for providing a friendly and professional service in our local Clive Watkin branch. David has helped us greatly with our move, initial mortgage an re-mortgage and was always on hand to assist whenever needed. I would definitely recommend Countrywide Mortgage Services
Laura · 7 June 2020
Agent replied · 7 June 2023
Thank you for your 5* review! I will, of course, make sure your kind words are made known to our local team and Regional Director. Kind regards, Scott
★★★★★ 5/5
GoogleAmazing service and support from Clive Watkin when buying our first home. The team were so helpful in working with us and sending us amazing properties particularly Ashleigh Tooze. Ashleigh was so lovely and really helped us throughout the process. Thank you TeamPositiveProfessionalism
Sophie · 26 August 2022
Agent replied · 7 June 2023
Thank you for your terrific 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleChris' customer service has been nothing short of amazing. He went above and beyond to make sure I could view a property despite multiple obstacles. He was very responsive and made sure I was given regular updates. He definitely went above and beyond which was so appreciated. Thank you Chris!PositiveProfessionalism
Faye · 26 August 2021
Agent replied · 7 June 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleIn the process of buying with clive watkin. Everybody I have spoke to you have been professional and knew were we are up to in the process rather than having to explain it over and over. We have mainly dealt with Ashley who is always happy to help and does with a cheerful smile.
Nicola · 7 June 2020
Agent replied · 7 June 2023
Thank you for your kind comments and 5* review! Your words have been made known to our local team. Best wishes, Scott
★★★★★ 5/5
GoogleA big thank you to Amie and the rest of the Clive Watkin sales team. They undertook the whole sale process from organising viewings to showing prospective buyers round the property. Stress free for me. An excellent and professional service, would highly recommend.
Alan · 7 June 2022
Agent replied · 7 June 2023
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleCan’t thank Aime and the team enough! Having to sell my grandfathers house after he passed away I thought wasn’t going to be easy! However Aime and the team have gone above and beyond for me and made it very easy! I would highly recommend Clive Watkin Prenton to anyone!!!
Thank you guys!!!!
Richard · 7 June 2020
Agent replied · 7 June 2023
Thank you for your glowing 5* review of your recent experience with our local team. I will of course make sure your feedback is passed onward to them. Best wishes, Scott
★★★★★ 5/5
GoogleCurrently in the process of buying through Clive Watkin with David Williams as my Mortgage Consultant. The process has been really straightforward and David has been really helpful and friendly while explaining everything to me. I'm really pleased with how quick and efficient he has been and I would definitely recommend his services!
Sophie · 7 June 2020
Agent replied · 7 June 2023
Thank you for your wonderful feedback and 5* review! I will make sure your kind comments are forwarded to our local team and their Regional Director. Best wishes, Scott
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