Trusted Agent profile · Portsmouth

Todd & Hartridge Portsmouth reviews

4.8

★★★★★ Excellent

76 reviews across 1 platform

191 London Road North End, Portsmouth, PO2 9AH, PO2 9AH

Todd & Hartridge's office in Portsmouth, at 191 London Road North End, is rated 4.8 out of 5 across 76 reviews on 1 platform, including 76 Google reviews rated 4.8.

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4.8 / 5

76

Reviews on Google

This office

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Reviews

Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.

5/5

Google

I would highly recommend Todd & Hartridge, very friendly and professional staff. I would personally like to thank Odette for all of her help to make my move go as smoothly as possible! :)

Jodie · 10 October 2021

1/5

Google

I viewed a property and I was given false hope and was told that it was pretty much mine to let but then didn't even get a call to say it was let to someone else! I called the man who i viewed the property with a number of times and never had a reply back then when I did manage to speak to him he said he would call me back with an answer and I heard nothing. Very disappointed as all I need was an answer so I could continue with my property search as I needed to quickly find somewhere for my children and i. A simple phone call with an honest answer is alot easier than rudely ignoring someone which results with a bad review.

Nicola · 10 October 2021

5/5

Google

Very accommodating and friendly. When I first checked the house, I really felt happy as the team welcomed me. They waited for my decision to take the house before giving it to someone else(as I am the first on the list). They were very responsive and even prompted immediately with my queries. Also, my flat is really clean when i arrived. It really looked new and I am very pleased with the entire flat. Another thing is they are very honest with what they are saying When I had some concerns and requests. Job well done!! :)

Xarina · 10 October 2021

5/5

Google

Alastair at Todd and Hartridge was recommended to me by a friend when I had a problem with a property which prevented it from being rented. The previous agents were unhelpful. Alastair quickly resolved the issue and found new tenants. He was quick, friendly, professional and helpful. I would recommend him very highly.

Phaon · 12 November 2019

Agent replied · 10 November 2024

Thank you so much for the great review, Phaon. We're thrilled that you're happy.

5/5

Google

Excellent service, needed help getting a lot of issues solved and not too sure what to do but the help I got from the team especially Tony and Odette was more than helpful. Would definitely recommend them

Gary · 10 October 2019

5/5

Google

One of the most stressful things you will ever do is sell your house. I approached the estate agents with no small amount of trepidation, being convinced they are some how going to rip me off. But I found Alastair to be proficient and professional, and best of all honest, direct and exceptionally helpful. He was always available to answer and all of my queries, regardless of how convoluted or when they occurred. Having gone from being naturally cautious of salesmen in all their guises I would highly recommend him and his staff, without reservation.

Faith · 10 October 2020

5/5

Google

When first phoning up Todd and Hartridge we were blown away by the customer service of the gentleman we spoke to, very easy to talk to and extremely helpful going above and beyond to solve our queries. This quality was upheld by all members of staff while we were going through the referencing process. They have been responsive and caring and supported us moving in to our perfect home, we could not recommend them more.

Yasmin · 10 October 2021

5/5

Google

The best agency I have ever come across!! Friendly, professional, reliable, supportive and going that extra mile when it comes to customer service. Something broke in my flat the other day - they fixed it within an hour! Can't praise them enough!

Kasia · 12 November 2019

Agent replied · 10 November 2024

Thanks for the great review, Kasia. We're delighted that you're happy with what we're doing.

5/5

Google

I was looking for a one bedroom flat so I was in touch with a few housing agents, all of whom took days before they responded. But with Todd and Hartridge, as soon as I saw what I wanted, their (Odette to be specific) responses came in few minutes. Every process with regards to renting the accommodation was very quick. I will refer them a million times.PositiveResponsiveness, Professionalism

MealsbyOg · 11 November 2020

5/5

Google

The best estate agent that we have dealt with in Portsmouth. Odette especially was helpful, informative and quick to resolve/reply to any enquiry. From the start at the first viewing, the gent that showed us around was very kind and helpful. We got everything sorted and keys to our tenancy within 2 weeks!! Highly recommended!

Harry · 11 November 2022

5/5

Google

I was looking for a one bedroom flat so I was in touch with a few housing agents, all of whom took days before they responded. But with Todd and Hartridge, as soon as I saw what I wanted, their (Odette to be specific) responses came in few minutes. Every process with regards to renting the accommodation was very quick. I will refer them a million times.

Evangeline · 10 October 2020

5/5

Google

We have been very impressed with how the staff from Todd and Hartridge have dealt with us. It was easy, extremely helpful and for our first ever rent we couldn't be happier.

Joseph · 12 November 2019

Agent replied · 10 November 2024

Thanks for the great review, Joseph. Making customers happy is a big part of why we do what we do.

5/5

Google

I will recommend Todd and Hartridge 100%, we just move from Luton to Portsmouth thru them and to be honest Tony and Odette they really did a very good job in a very short time. We really appreciate they're help and thankful for the easy process. Many thanks Todd and Hartridge, Tony and Odette. Many hugs

Carmen · 10 October 2021

4/5

Google

My first rental withTodd & Hartridge and truly top of there game very professionally relaxed which made me fill very at ease when I had my viewing. It's been over a month have had couple of small issues which on one phone call had been resolved quickly. As of now I'm more than happy to continue using Todd & Hartridge.👌

Gary · 10 October 2020

5/5

Google

I am renting a flat through Todd and Hartridge Portsmouth. From the initial enquiry through signing contracts and getting the keys the staff were most helpful. Highly recommended.

Andrew · 12 November 2019

Agent replied · 10 November 2024

Thanks so much for the positive review. The team here are always pleased when we receive great feedback.

5/5

Google

A letting agent with honesty and integrity is hard to find but dealing with the staff at Todd and Hartridge has been a pleasure when switching agents for my rental properties in Portsmouth. The manager was helpful and responsive to all my enquiries and the transition was smooth and hassle free so would definitely recommend.

Thomas · 10 October 2020

5/5

Google

We have recently rented our first home together in Portsmouth. Tony and Odette have both been amazing and no query/issue has been a problem. Very responsive and excellent communication throughout the whole process, which has been easy and pain free. We can't thank Todd & Hartridge enough for helping us settle into our home.

Jack · 10 October 2020

5/5

Google

If I could give more stars i would, never have I met such amazing friendly people, nothing is to much of an ask. From start to finish it was easy relaxed and they handled absolutely everything and in super quick time moving is breeze with Todd & Hartridge

Joe · 10 October 2021

5/5

Google

Very efficient service, with a human touch (not something I've experienced much with estate agents!). Cheers Tony!

Scott · 12 November 2019

Agent replied · 10 November 2024

Thank you for your great review, Scott. It's always encouraging to hear about specific members of the team delivering the kind of service we strive to provide.

5/5

Google

Absolutely very highly recommended! Very happy with the service and prompt response from them.

Maria · 10 April 2024

5/5

Google

Working with Todd and Hartridge has been absolutely fantastic! Tony and Odette are extremely professional and quick to respond, they made sure our moving was easy as can be. We have had no problems and I am extremely happy with their service.

Jessie · 10 October 2020

5/5

Google

Best experience I had so far with estate agency. They are helpful, Honest and professional. Highly recommended

Mostafa · 10 October 2023

5/5

Google

All of the stuff are very very good ,

Manha · 22 March 2024

5/5

Google

Popped into there Branch on London Road to enquire about a property I had seen advertised on the website. Spoke with a lovely young lady called Ally. So helpful and attentive, answered all my questions with the most information possible. 5* service.

Jay · 12 November 2019

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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