Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
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4/5
Google"Exceptional service from Leaders Letting Agents! Their prompt responses and professional approach made the entire renting process smooth and stress-free. Especially me and my husband is thankful to Rosie Pullen for her outstanding support and dedication and timely response and making our shift to my new home very smooth and happy.πI appreciate their commitment to customer satisfaction. Highly recommend for anyone seeking reliable and efficient property services."
ANGEL Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Angel Gomez,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleBuying your first home can be very stressful indeed, but I have to say Micheal Humphrys from Leaders was at all times a beacon of light when I felt I was in the dark. He worked tirelessly, often out of office hours to get me the answers I needed and ultimately the the final result of owning my own house! I canβt thank him enough. Also the entire Leaders team were so helpful Natasha even went in and opened the windows for me on the very hot day of exchange when I was stuck in traffic and waited for my arrival long after office hours! What a fantastic team! 5 stars! Great friendly service. Thank you Micheal and the leader team.
Joel Β· 18 June 2020
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5/5
GoogleAm having a good relationship with Cherry Scanlan at this time. She is very thoughtfull and takes the time to explain things to me as I am blind and need more input when talking about the things that need doing. Thank you Cherry.PositiveResponsiveness
Julie Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Julie Duffy,
Thank you for taking the time to review your recent experience you have had with our team at Leaders Estate Agents Portsmouth. We're so happy you had a positive experience with us.
Don't hesitate to be in touch if you require anything further.
Kind regards
Customer Relations Team
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5/5
GoogleIβve rented a house through leaders Pourtsmouth and what I can say it that it was a positive experience starting with arranging the viewing till finishing paperwork. Their response is always prompt and professional especially Robert
Khaled Β· 18 June 2022
Agent replied Β· 17 June 2024
We appreciate your positive review about your recent experience with us! Khaled Errtemi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Leaders Estate Agents Portsmouth.
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5/5
GoogleDefinitely a good service.
Morgan was always ready to help and support.
Also a very good job from Jack that didn't forget that we really wanted this house.
really happy, good Job Jack, Morgan and Rob
Phone Β· 18 June 2022
Agent replied Β· 17 June 2024
Good afternoon,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks, Customer Care Team
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5/5
GoogleNatasha and Irene were both been extremely helpful and attentive throughout our moving process. The Leaders team always ensured that we were kept up to date, making the process as stress free as possible. Great service!
Abigail Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Abigail,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleJust very greatful for a great collaboration with Louise Martin-Kent for passing me through the journey of getting a home and also for making my move out smoothly. I recommend her anytime! Thank you Louise!
Oana Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Oana,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleLeaders Lettings in Portsmouth have handled the letting of our apartment for several years totally satisfactorily on a full management basis. So when it came to selling it seemed the obvious choice to use Leaders Sales. As we are not local owners we were concerned that the selling process would be difficult, but Natasha took the reigns and handled absolutely everything from beginning to end in an extremely efficient way with both the property presentation, negotiations and in fact the selection of an excellent reliable purchaser, keeping us in constant touch with the transaction as it progressed. She worked efficiently with our chosen Solicitor from beginning to end. We felt 100% comfortable with leaving the whole transaction in her hands. Communication being the key word. A charming and personable young lady that we would whole heartedly recommend as a chosen agent. Thank you Natasha.
Colin Β· 19 June 2019
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5/5
GoogleSarah D. What can I say. After having such a short notice on finding a home for our small family with pets she was able to help us find this perfect home for us! And helping me through the paper work and reassuring me everything was okay β¦ More
Lauryn Β· 7 November 2025
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5/5
GoogleJust wanted to say a big thank you to leaders Portsmouth, Rob has been amazing and very fast at replying to my questions making the whole move a pleasant and easy thing to do. Thanks for all your help.PositiveResponsiveness, Quality, Professionalism
Ryan Β· 18 June 2021
Agent replied Β· 17 June 2024
Dear Ryan Eccleston,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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5/5
GoogleVery prompt and fast responses to any queries I had with applying. Negotiator Rob was always happy to answer any queries I had, and has been very helpful with making my first rent process in a while a very streamlined experience
Morganzy98 Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Morganzy, we are very happy to have provided you with such a positive experience! Thank you for your great feedback about Rob at our Leaders Portsmouth branch.
Kind regards
Customer Care Team
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5/5
GoogleEmma Harbinson is the best property manager you could ask for. Whenever we had any issue in or outside the property she acted always immediately and with professional manner. We can not be grateful enough to her, thank you very much.
Mr Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi V V,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleI am very happy with leaders , they are very helpful especially Alister Connor, he was helping me and my husband through out the process for renting a property!! It was a great experience. Looking forward with leaders.ππPositiveResponsiveness, Quality, Professionalism, Value
Neethu Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Neethu Tomy,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Relations Team
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5/5
GoogleGreat service by the team. Special thanks to Rob for his support and making the whole process easy. Grateful.
Nana Β· 21 October 2023
Agent replied Β· 17 June 2024
Dear Nana Abban Mintah-ghansah
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleAnnie and her team have been exceptionally helpful and prompt when dealing with our enquiries.
Ashleigh Β· 19 January 2024
Agent replied Β· 17 June 2024
Dear Ashleigh Belcher
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleThe whole process of moving to this property managed by Leaders has been seamless. It was so easy and stress-free, I didn't have to chase anyone around with calls. Robert Comerford has been wonderful, always giving updates all the way. I totally love the experience... Leaders are truly the Leaders in Letting and Estate Management.
Ify Β· 18 June 2023
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5/5
GoogleAmazing experience from leaders Portsmouth. In particular Ali, he has helped us find a property from start to finish and has gone above and beyond. So glad to be renting through a company like leaders. Would recommend to anyone.PositiveProfessionalism
Emma Β· 18 June 2021
Agent replied Β· 17 June 2024
Hi Emma Painter,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Leaders Estate Agents Portsmouth
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5/5
GoogleLucy has been fab with us renting our property. Always responds promptly to our emails and queries. This is our second time dealing with this branch and have been brill both times.
Jessica Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Jessica Greaves,
Thank you for the great review of our Leaders Estate Agents Portsmouth team. Itβs fantastic to hear that we could provide you with a great service that you were happy with.
We hope we can be of service again in future.
Kind regards
Customer Care Team
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4/5
GoogleFriendly staff who helped me secure accomodation without much huddle. Everything explained from booking a house view to moving. Best regards goes to Robert and his team for a job well done
Melody Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Melody,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleNatasha has been excellent throughout the whole transaction from start to finish. Nothing has been too much trouble for her and she works very hard to give great customer service. Thank you.
John Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear John And Jayne
Thanks for taking the time to leave us a review, we appreciate your feedback about Natasha at our Leaders Portsmouth branch.
Kind regards
Customer Care Team
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5/5
GoogleI have been incredibly fortunate to have had Zoe Smith look after the management of my property and wanted to share my proud impressions to her manager, her team and any future landlords. She has not only delivered a professional service since that very first day but has more recently confidently and calmly handled what has been a stressful few months of tending to works being carried out; resolving issue after difficult issue with the attitude of an olympian! She never let it once break her spirit to complain or even say a single bad word about it. In fact, she did just the opposite and simply remained utterly determined to succeed, carrying on her duties with a cheerful spirit and unbreakable stride through the thickest parts of it. A great role model and asset to Leaders. Thanks very much indeed (and please don't reassign her!!)
Glynn Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear Glynn,
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
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5/5
GoogleWe have had such a good experience with Rob and the leaders team in Portsmouth. This is our first time renting through an estate agent and they have made our experience stress free. Within a week of viewing a property and putting down our holiday deposit the majority of our paperwork was all put through and we will be collecting our keys. Such a helpful team always there to answer any questions we have had and made everything seem so smooth running. Brilliant service!
Luke Β· 18 June 2022
Agent replied Β· 17 June 2024
Dear, Luke Langrish, we are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
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5/5
GoogleFantastic experience!
Thank you to Chris Love & Rob for being so proactive and helpful.
Couldn't of done it without you!
A Β· 18 June 2023
Agent replied Β· 17 June 2024
Hi Ally
Thank you for a great review, we are very happy to have provided you with such a positive experience!
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Chris Love (Lettings Manager)
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4/5
GoogleWas so impressed with my first meeting with Agent Rob. He was always willing to help and put me through. However, I had some hitches on the way but was later sorted. Am happy with the way it all turned out at the end. Will proudly introduce Leaders letting agent to anyone looking for a property to let. Their promptness, follow up and customer service is something to applaud.
Margaret Β· 18 June 2023
Agent replied Β· 17 June 2024
Dear Margaret,
We are very happy we could provide you with a positive customer experience.
Kind regards
Customer Care Team
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.