Trusted Agent profile · Portsmouth
★★★★★
2,013 reviews across 2 platforms
3 Exchange House 122 London Road, Portsmouth, PO2 9DD, PO2 9DD
Cubitt & West's office in Portsmouth, at 3 Exchange House 122 London Road, is rated 4.7 out of 5 across 2,013 reviews on two platforms, including 270 Google reviews rated 4.7.
Every review we hold for the Portsmouth office, from every platform, shown as written. First names only.
5/5
TrustpilotCharlotte at the Ashington branch
Charlotte at the Ashington branch , was always positive and happy to help . Would recommend her when looking for a property!
Charlotte loves helping people and is very pleased to hear your review and that you'd recommend her.
5/5
TrustpilotExcellent service from the Woodingdean…
Excellent service from the Woodingdean office. It was a complex and tricky process for a number of reasons but they offered fantastic support and reassured us throughout. Thanks so much!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotBoth friendly and professional
Both friendly and professional, thank you
Hi Gareth,Thank you for leaving a review! It's great to hear how friendly and professional our agents have been throughout your experience.Best wishes,Cubitt & West.
5/5
TrustpilotMarcus and Dan from the Portsmouth…
Marcus and Dan from the Portsmouth branch have been fantastic to work with and were very useful in finding a Tennant promptly and helping facilitate moving in.
Good afternoon,Thank-you for your kind words about Marcus & Dan from our Portsmouth Lettings team - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
5/5
TrustpilotTyrone Hayles
Tyrone Hayles, Sales Adviser, has been very supportive and helpful with showing me the ground floor flat with outdoor space that I requested.
Hi ChristineThank you for taking the time to write a great review about Tyrone. He prides himself in listening to exactly what you want in a property and trying to help you find it. Good luck for the future.Best wishesBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotVery professional and helpful
Very professional and helpful. Good service when I was looking to rent a property at short notice.
Hello Mark, Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotMoving into a new property with help of tasha
Whilst moving into my new property I'd just like to say that Tasha rice was more than helpful, she sent me every document I needed almost instantly and was extremely helpful in helping me over the phone.She really is what makes cubitt and west :)
5/5
GoogleBooked for a house evaluation , Mo Hussain came out . He was very professional and informative about my house and property value , He offered lots of advice and was very supportive and understanding , answering any questions asked with great knowledge. Highly recommended this firm .
5/5
TrustpilotMade it!
Shaun worked really hard to make sure the sale went through, excellent communication throughout. Without his help we may not have exchanged in time ready for our completion date.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotFriendly, professional staff and nothing is too much trouble
Friendly, professional staff and prompt attention to all and any queries is the experience I’ve had from Cubitt and West and I would recommend their services. I am buying a property and they are the agents and from a buyers point of view they are really on the ball and I have had only positive experiences.
5/5
TrustpilotCubitt & West Arundel
I had the pleasure of dealing with Derek and Kevin when resonantly buying a house, I found them friendly and efficient. I’d highly recommend them.
The Arundel team maybe small, but they are a close team who always strive to provide the best service to their customers.
5/5
TrustpilotWould definitely recommend
Would definitely recommend, Kian has really helped us get our new home he is very helpful and friendly. Would definitely use them again!
Hi KerryMany thanks for your positive review about Kian at our Wallington branch. We are so glad that he managed to get you the property of your dreams. I will pass on your comments to him and good luck for the future.Kind regardsBecky JenningsOperations Director, Cubitt & West
5/5
TrustpilotCubitt & West - excellent and professional service
Cubitt & West acted as rental agents, found tenants promptly and were very professional. They gave very personal attention and I would use them again.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotCouldn't be more helpful
Couldn't be more helpful, amazing customer service and catered for every need.I always receive 10 of 10 service from Marcus.He is an asset to the company!
Good afternoon,Thank-you for your kind words about Marcus from our Portsmouth Lettings team - I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
1/5
TrustpilotAn absolute shambles of an experience
An absolute shambles of an experience, unprofessional, greedy, lazy, and incompetent, I would not recommend to my worst enemy. My advice would be to avoid like the plague
Dear StevenThank you for leaving your review and we are disappointed to learn of your experience. Regrettably we have been unable to identify you on our records from the information that you have supplied. To enable us to investigate your comments, we would kindly ask that you provide some further details by contacting our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk. Thank you.Kind regardsCubitt & West
5/5
TrustpilotExcellent service from Abbie Tallack at…
Excellent service from Abbie Tallack at Cubit & West. Answered any questions we had and always got back to us straight away after we called. Highly recommended!
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
1/5
TrustpilotDoes not reply to messages does not…
Does not reply to messages does not reply back after you call and leave a message. I do not recommend
Dear Tibi Thank you for leaving us your feedback. We are sorry if your calls or emails were not returned promptly as we feel strongly about communicating with our customers both promptly and effectively. We are sorry if this was not your experience and would welcome the opportunity to assist you further. To discuss your experience in more detail, you can contact our Customer Relations department on 01702 540802 or at customer.relations@arunestates.co.uk. Thank you. Kind regardsCubitt & West
5/5
GoogleVery welcoming and supportive
Hello, Thank you for your kind review - we will pass this on to the team! Best wishes, Cubitt & West
5/5
GoogleBooked for a house evaluation , Mo Hussain came out . He was very professional and informative about my house and property value , He offered lots of advice and was very supportive and understanding , answering any questions asked with great knowledge. Highly recommended this firm .
4/5
TrustpilotThank you
We would like to thank the staff at Cubit and West for their service and assistance.
Thank you for taking the time to leave a review. Best wishes,Cubitt & West
5/5
TrustpilotHelped by a Lovely lady called Becky…
Helped by a Lovely lady called Becky who helped us get our flat within our short timeframe amazing customer service thank you
Good morning Jordanna,Thank-you for your kind review about our Portsmouth Lettings team of Cubitt & West and in particular Becky. I will be sure to pass your comments along.Kind regards,Neil PiperSenior Operations Director
5/5
TrustpilotFantastic Service!
Dan from North End office was great. Answered all our questions and made the whole process quick and smooth. Would 100% recommend! Thank you so much!
Good afternoon,Thank-you for you kind words about Cubitt & West Portsmouth and in particular Dan; I will be sure to pass your comments along.Kind regards,Neil PiperOperations Director
4/5
Trustpilot👍👍👍👍
👍 all good.thank you.
Hi Marcin,Thank you for leaving a review! It's great to hear you've had a positive experience with our agents.Best wishes,Cubitt & West.
5/5
TrustpilotStaff were always helpful and friendly
Staff were always helpful and friendly, we found a buyer quickly so did not have much to do with most of them.However Julie Bramble, the coordinator was exceptionally helpful.
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