5/5
Googleemily has provided brilliant customer service, very friendly and polite!
Agent replied · 6 July 2023
Thank you for taking the time to share your experience and for your wonderful 5* review! Kind regards, Lucy, Customer Relations.
Trusted Agent profile · Portishead
Woods Portishead reviews
★★★★★
517 reviews across 2 platforms
The Piazza, Portishead, BS20 7JN
Woods's office in Portishead, at The Piazza, is rated 4.7 out of 5 across 517 reviews on two platforms, including 514 Google reviews rated 4.7. It won Platinum in The Trusted Agent 2026 awards, one of two awards Woods won in 2026.
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Tell us what you need and we'll put you in touch. Woods Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
Awards
The Trusted Agent 2026 results for Woods, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Portishead office, from every platform, shown as written. First names only.
Google5/5
GoogleWoods went out of their way to make it possible. With you every step of the way. Thank you so much
Agent replied · 6 July 2023
Thanks for the amazing 5* review. Best wishes, Lucy
1/5
FacebookHave had no water for the last 24 hours, have contacted every line possible and no response. WE NEED HELP ASAP!!!!!!
Agent replied · 23 October 2025
Hello, have you reported the problem via Fixflo, this should provide you with an emergency number?
5/5
GoogleGreat communication and service throughout from a lovely team. Highly recommend, would use again if I were to move home.
Agent replied · 6 July 2023
Really lovely to read another 5* review for the Wood Estate Agents team. Thank you so much for the recommendation. Your comments will be passed on to the team. Kind regards, Lucy.
5/5
GoogleKristina, Christine and Gill have been thoroughly top notch with any queries I've had. They deserve more than 5 stars.
Agent replied · 6 July 2023
It is wonderful to read your great 5* review for our local team, your comments of which have been passed on. Best wishes, Scott (Customer Relations)
1/5
GoogleDisguasting company !!! We paid 875 pounds deposit and we got back 422 .... they make deduction for gardening bills 455 pounds !!!????😡😡😡 …
Agent replied · 6 July 2023
As the garden was significantly overgrown at the end of your tenancy and had not been attended to during your stay there and you were advised this would be deducted from the deposit if not completed before the end of the tenancy, as this did not happen the money was deducted with your agreement. If you would like to discuss this further please do not hesitate to be in touch. Kind regards, Chris
5/5
GoogleEmily help a lot on my viewing. Really appreciate.
Agent replied · 6 July 2023
Thank you for your great 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleProfessional staff including Chloe. Quick to reply
Agent replied · 6 July 2023
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
GoogleWonderful service from Jayne and Holly from start to finish, made my first move easy and stress free. Very pleased
Agent replied · 6 July 2023
Thanks Sam for your glowing words. It is very much appreciated. Good luck in your first home. Best wishes, Mark
5/5
GoogleKristina kay has been absolute diamond. Couldn't thank her enough for her help
Agent replied · 6 July 2023
Thank you David for the great 5* review.
1/5
GoogleExploit landlords and squeeze money out their tenants. Only seem interested when they can get money out of you.
Agent replied · 6 July 2023
Hi Joseph, I am sorry to read that you feel this way. It is always are aim to provide the very best possible experence, however, if we have fell short on this instance, please feel free to contact us directly at review@countrywide.co.uk. if you wish to discuss further. Kind regards, Scott.
5/5
GoogleAnother amazing move with Kristina and Gill. Thank you for everything!
Agent replied · 6 July 2023
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
GoogleVery friendly and helpful staff. Quick appointments and beautiful properties
Agent replied · 6 July 2023
Thank you Louis for your great 5* review. Best wishes Lucy, Customer Relations.
5/5
GoogleExcellent company. The staff are very knowledgeable and couldn't be more helpful. Highly recommended.
Agent replied · 6 July 2023
Many thanks for taking the time to leave this amazing 5* review and recommendation. Kind regards, Lucy
5/5
GoogleWoods were excellent when I was searching for a property. Polite and professional staff 👍 …
Agent replied · 6 July 2023
Hi Richard, Thanks for the 5 star review for the Woods estate agents team. Best wishes, Sarah.
5/5
GoogleFantastic service, very friendly and helpful, highly recommend
Agent replied · 6 July 2023
It's really lovely to read another 5* review and recommendation. Many thanks, Lucy, Customer Relations.
4/5
GoogleThe service from Woods was excellent, speedy, efficient and completely smooth.
Agent replied · 6 July 2023
Thank you for your review and kind words! It is great to see that you are happy with the service provided by our local team and as such, I will of course make sure your feedback is passed onward to them. Kind regards, Scott.
5/5
GoogleA very professional team, provided excellent service throughout.
Agent replied · 6 July 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleVery kind, helpful and professional people, totally recommend
Agent replied · 6 July 2023
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleGreat service and very helpful.
Agent replied · 6 July 2023
Thanks for the amazing 5* review. Best wishes, Scott
5/5
GoogleStaff very helpful especially the Lettings department
Agent replied · 6 July 2023
Thank you Tracy for your amazing 5* review of our lettings team at our Woods Estate Agents branch. Kind regards, Scott
5/5
GoogleGreat service! Great team!
Agent replied · 6 July 2023
Thank you for your 5* review! Kind regards, Scott
5/5
FacebookJust the most amazing service today from Jayne Jones, lettings manager of Woods Portishead. Nothing was too much trouble for her , she was Very knowledge,helpful with a wicked sense of humour... Thank you 🏡
1/5
GoogleShocking
Agent replied · 11 October 2026
Thank you for making us aware of your experience, please do contact us via review@Connellsgroup.co.uk should you wish to discuss further. Kind regards, Lucy, Customer Feedback and Support Team.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Woods Portishead
Has Woods won any awards?
Yes. In The Trusted Agent 2026 awards: Woods, Harbour Road won Platinum; Woods, Bradley Stoke won Gold.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. Woods Portishead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Portishead.
