Ocean Portishead reviews

★★★★★ 5/5

Trustpilot

Friendly, Professional & Efficient Service

We moved into rented accommodation, having sold our house, after 50 years of home ownership. Charlie was very helpful in ensuring our move went as smoothly (and stress free) as possible.From the viewing until the signing of the tenancy agreement Charlie, provided a very helpful friendly and efficient service, guiding us through the whole process. There was a hiccup with the cleaning and Charlie arranged for the apartment to be professionally cleaned, it was spotless with all the carpets shampooed.Ocean provided excellent holiday cover over the Christmas period as when Charlie was on leave, Keith kept the process going and was available for help. This was in contrast to our buyers solicitors when everything stopped whilst the solicitor was on holiday, which could have resulted in losing the rental.We would be happy to recommend Ocean Lettings.

Martin · 5 February 2024

★★★★★ 5/5

Google

Really appreciated the quick thinking, proactive approach shown by Charlie and the team at Ocean in ensuring that my new tenant was able to move in as planned despite a disappointing handover from the previous tenants.

Shiona · 15 October 2025

★★★★★ 4/5

Trustpilot

Move Manager is Excellent

We chose Ocean due to Jack Thayer and it was he who sold the property. He has sadly left but the Manager, Paul was very good in picking things up from Jack, and Demi their new Move Manager is excellent. She is very knowledgeable, re-assuring and super efficient. I think every business needs a Demi. Thanks so much Ocean for helping us to start another exciting chapter in our lives.

Heidi · 2 August 2024

★★★★★ 5/5

Trustpilot

Demi-Leigh was our move manager who was…

Demi-Leigh was our move manager who was so attentive! Replied to emails quickly, always available via phone and so helpful with booking viewings or at the end of the phone when things felt like they weren’t going well! The whole team were as helpful with viewings but Matt and Paul, who also took paperwork to different offices for us to get things moving quickly too!A pleasure to work with!

Lucy · 17 August 2024

★★★★★ 5/5

Trustpilot

Very Professional and Customer Oriented…

Very Professional and Customer Oriented Solicitors. Kelly Jones was able to provide help at each step and added significant value by really taking care of the details of the prep Process and connecting me with trusted contacts. Ocean Solicitors Service Level is really top-notch, and beyond that it's details that make the difference. Thanks to each of you for all your efforts and the above and beyond assistance you provided during sale process. Much Appreciated and looking forward to working you on the next project.

Manual · 15 January 2024

★★★★★ 5/5

Trustpilot

Selling your home can be extremely…

Selling your home can be extremely emotional and stressful. The Ocean Bradley Stoke team are professional and compassionate. They offer a personal and supportive approach throughout the whole process. We encountered a number of obstacles which were managed incredibly well by the team. If you are considering an estate agent you will not be disappointed. Thank you Ocean

Sallly · 16 May 2026

★★★★★ 5/5

Google

Me and my partner have struggled to find an apartment due to our two cats. However, when we applied through Ocean Estates , Charlie was really helpful in the process and booking a viewing. Afterwards, he was quick and efficient in getting the application form to us and keeping us updated in the process. For first time renters, we have had a great experience due to this company.

Beth · 23 August 2024

★★★★★ 1/5

Trustpilot

Will not answer email my son moved in…

Will not answer email my son moved in no microwave oven main oven not working properly fridge is acting as a freezer the room prived is only small compered to the previous room from the same company and had to paye more money from last year can not get any response addresses jackel road bristol student accommodation Still not sorted out coker and fridge and know recived a bill from cancil for tax of £1500 as they forgot to send student exemption to cancil would not recommend the to any one

Phil · 23 October 2024

★★★★★ 5/5

Trustpilot

We would like to sincerely thank…

We would like to sincerely thank our mortgage advisor Richard and his team at Ocean for the outstanding support provided throughout our home-buying process.

Blas · 21 January 2026

★★★★★ 5/5

Google

What a great team Ocean has at Portishead! From our first encounter with Callum, we felt that we were in good hands. He went out of his way to arrange a viewing of the property we were keen to see, despite it being 2 days before Christmas Eve. We were successful in having our offer accepted, and have since been in contact with Callum on a number of occasions - he is only too happy to be of help. An extremely personable, organised young man who is clearly an asset to an already premium company. Their idea of using in house solicitors and employing a Move Manager is nothing short of genius. Well done Ocean and very well done Callum. Thank you!

Reta · 24 October 2018

★★★★★ 2/5

Google

A very mixed experience! The sales department, particularly Joanna, could not be faulted. We were kept informed of all viewings and received detailed feedback. They were particularly helpful and professional at all times. We had engaged Ocean's legal department to act for us and they were generally good, keeping us informed at each stage of the process. In fact all was satisfactory until the day of completion..... We were told categorically and sent written "evidence" that the cheque for the proceeds had been posted. However, it was actually posted 4 days and many phone calls later. Someone was not telling the truth! Worse was the phone call a couple of days after completion saying that they had forgotten to add the sum of £1,680 to their final account. We had had an email saying that all was finalised and nothing further was required from us so had divided the funds and half had been sent to Canada. When we queried this, we did not feel that the response from the director was very professional e.g. taking several weeks to reply and being unable to address our names correctly, despite having had communication over several months. We would recommend Ocean as estate agents to anyone but would strongly advise seeking legal representation from someone who would act on THEIR behalf.

Jackie · 24 October 2018

★★★★★ 5/5

Google

A huge thank you to the team at Ocean, both within the estate agent department and equally the property lawyer department for all their help and professionalism in selling my house. Having had my onward purchase fall through twice and also losing one buyer on our own property, we finally got there after a year of working with Ocean and I couldn’t recommend them enough. Big shout out to Paul, Jack, Claire and Karen for putting up with my endless calls and working tirelessly to make the sale happen. I wouldn’t hesitate to recommend Ocean to anyone looking for an estate agent or property lawyer. Massive thanks guys!!!

Mike · 27 December 2023

★★★★★ 5/5

Trustpilot

Flawless Service!

Flawless Service!My partner and I recently purchased a property and we were needing to rent our property we were living in. The buying process was quick and easy as well as regular updates from Liz each week on the progress of the purchase. We also used Ocean for the rent out our property which was a great option. James and Jemima went above and beyond from start to finish to get our property filled with tenants. I appreciate the work they put in, due to it being late nights and not in normal workings hours. They were at the property for every viewing without fail. From our perspective this was flawless service and we are using them to manage the property also. Thanks again James and Jemima.

Matthew · 22 December 2023

★★★★★ 5/5

Trustpilot

Fantastic solicitors for property purchase

We had a great experience with Ocean Property Lawyers. They do convenancing for all properties, not just those sold by their estate agent. The price was competitive and good value for the service we received.Our solicitor was Karen who was fantastic from start to finish. She went out of her way to ensure the process went smoothly, in spite of a major blunder by our mortgage advisor. I think it's safe to say we wouldn't have managed to complete on time without her support.The assistant team were also responsive throughout (special shout out to Emily) and it was always easy to get hold of someone with any questions.I would highly recommend Karen and the Ocean team to anyone purchasing a property!

Robin · 15 December 2023

★★★★★ 5/5

Trustpilot

December move in time for Christmas

All the team were super helpful and supportive . They did an amazing job with the marketing and arranged for 23 viewings over a weekend of which ten put in offers.There were a few set backs along the way but the advice offered was very helpful. Special shoutout to Julie the move manager for all the reassurance and support.

Kim · 18 December 2024

★★★★★ 5/5

Trustpilot

Highly recommend Ocean!

Before putting our house on the market we invited 3 Estate Agents to give valuations and discuss their terms of business. We chose Ocean because we liked Clare’s easy and clear communication and felt the valuation was realistic. Ocean were excellent throughout the whole process, particularly when there were numerous hitches further down in the chain causing unexpected delays. They kept us informed very regularly and were proactive in dealing with buyers solicitors and agents. The service felt personal, professional and supportive and they achieved a good price for us despite a fluctuating market. We would have no hesitation in using Ocean again and recommending them to others. Particular thanks to Jenny for her ongoing communication with regular email and telephone updates and advice.

Maire · 26 November 2023

★★★★★ 5/5

Trustpilot

I was helped by Charles for me to get a…

I was helped by Charles for me to get a house l am currently living in from the first day l decided to rent it. I viewed the house mid August and Charles was my guide all the way through l got the keys. He was patient with me as the journey unfolded.He would give me feedback all the way .He was very helpful, I would not hesitate to refer to anyone.The whole team is just awesome and I am very grateful

Vee · 21 November 2023

★★★★★ 5/5

Trustpilot

Great service from start to finish

Great service from start to finish. Ashleigh Westcott-Egan was very professional and dealt with every query quickly and professionally. She was a joy to work with. Very lovely young lady who returned every concern with answer and reassurance. She was on the ball with everything and made the whole experience so much easier knowing I had her a email or phone call away. They are very lucky to have her. Definitely recommend them.

Marion · 14 April 2024

★★★★★ 5/5

Trustpilot

Oceans kept me fully up to date.

MR · 21 May 2026

★★★★★ 4/5

Trustpilot

Personable, professional and delivery focussed

Steve and team were incredibly proactive in marketing the sale of my property, going above and beyond as I was trying to secure my onwards purchase - ecaluation on a Friday, photographer on the Monday and live on Rightmove on the Tuesday. The sales brochure and photographs were excellent. Ocean secured several offers on my property, with offer accepted 3 days after listing - working at an incredible pace. Perhaps most importantly, securing a very good price. Really personable and friendly team. Steve has always been very happy to help and provide advice on my onwards purchase, often out of hours - which has been much appreciated. Even better ifs for me, would be enhanced clarification of buyers positions; smoother handling of offers (such that it reduces the pressure on the seller) and a more proactive approach to the management of the end to end sale (as was adopted at onboarding/listing). Thanks very much for all of your hard work. Sebastian

Sebastian · 31 October 2023

★★★★★ 5/5

Trustpilot

Great service so far!

Although I've only just started the process with Ocean Estate both Tommy and Will have been really friendly and genuinely seem happy to help me with any queries I have. Everything is resolved in a timely fashion with no hesitation and unlike other Estate/Lettings agents I've worked with, they seem like they actually want to provide a good service to their customers rather than using the market to stiff-arm tenants into agreements that suit them.

Tyler · 20 February 2024

★★★★★ 5/5

Trustpilot

Incredibly helpful and friendly

Our experience with Ocean Letting and Management has been great. William Jenkins has been handling our viewings and applications and has been incredibly helpful and friendly throughout the process. He has responded to our questions very quickly through both email and phone, and has kept us frequently updated whilst we waited for things to progress. The process has been very professional and straightforward and we would thoroughly recommend.

Tania · 3 July 2024

★★★★★ 5/5

Trustpilot

The conveyancing team at Ocean were…

The conveyancing team at Ocean were great people to deal with in the sale of my Flat , any contact I made and emails sent were answered swiftly by the team .Very professional from start to finish.We had a delay because of the buyers solicitor not being responsive enough but the pressure was kept on by the team at Ocean and we got the sale done . If not a little longer than expected because of the buyers side .I highly recommend Ocean Property Lawyers .There are many Conveyancing Lawyers out there that frankly do not respond at all to emails for days even weeks .Ocean is not one of them and I recommend them highly .Contact is key and Ocean kept up contact at all times Thank you to Lily , Tom ,Jenny and the team .

MR · 23 October 2023

★★★★★ 5/5

Google

Matt is just amazing! He’s knowledgeable about the houses we’ve viewed and the area they are in. He makes house hunting fun. He’s supportive, friendly and goes above and beyond. Would definitely recommend Ocean based on our experiences with him. Update - we’re in our house now and couldn’t be happier! Matt was such a huge part of our experience. Can’t talk highly enough of him. He definitely made our house buying adventure enjoyable and I don’t think we’d be in the house we are now without his support.

Laura · 23 October 2023