Trusted Agent profile · Portadown
★★★★★
144 reviews across 3 platforms
2 West Street, Portadown, BT62 3PD
Joyce Clarke Estate Agents's office in Portadown, at 2 West Street, is rated 4.7 out of 5 across 144 reviews on three platforms, including 125 Google reviews rated 4.6.
Every review we hold for the Portadown office, from every platform, shown as written. First names only.
5/5
GoogleWe have recently purchased our first home via Joyce Clarke Estate Agents and were very happy and satisfied with the level of service, professionalism, availability and responsiveness. Nothing was an issue. We would highly recommend Joyce Clarke Estate Agents. In particular thank you to Colin at Joyce Clarke for overlooking our case and all the help in the process. Much appreciated! We can now enjoy our beautiful new home right in time for Christmas. Iwona & Sebastian
5/5
GoogleI couldn’t recommend Joyce Clarke enough! Colin was my agent and was so professional and always timely in his response, nothing was an issue and he was so friendly! Also had time with Libby, she was great & took her time showing me around my new home! Thank you for all your help!PositiveResponsiveness, Professionalism
Thank you Hayley for taking the time to leave a review. We wish you all the best with your new home.
5/5
GoogleWe have recently purchased our first home via Joyce Clarke Estate Agents and were very happy and satisfied with the level of service, professionalism, availability and responsiveness. Nothing was an issue. We would highly recommend Joyce Clarke Estate Agents. In particular thank you to Colin at Joyce Clarke for overlooking our case and all the help in the process. Much appreciated! We can now enjoy our beautiful new home right in time for Christmas. Iwona & SebastianPositiveResponsiveness, Quality, Professionalism
5/5
GoogleI would highly recommend John at Joyce Clarke after recently purchasing a property through him. The service was professional and friendly throughout. John was able to help keep the process flowing smoothly with quick responses to queries and keeping us informed at each stage.
Thanks so much for the 5 star rating Jenny, we appreciate you taking the time to leave a review. Best wishes in your new home.
5/5
GoogleFantastic service, and very easy to work with! Whilst we were purchasing through Colin, our experience with the whole team was seamless - every agent was prompt, and always willing to assist; and our interactions with Colin were as pleasant as they were straightforward. Thank you Joyce Clarke, for everything!PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the kind words Matt. We very much appreciate them.
1/5
GoogleChased four times on a property for a viewing . They finally came back after over a week ( despite being told someone would phone us back each time) to day they could only do the following day with limited availability as vendor was keen to wrap up....this could have been wrapped up over a week ago if we had of had a follow up. Vendor missed out on cash buyer with no chain due to JC not coming back.
Hi Shelley, It was unfortunate that we could not gain access to the property you enquired about due to allocated slots the owner gave us for viewings not suiting you. Unfortunately we have to work around vendors, many who are working from home to gain access to their homes for viewings. We fully understand that the times that were offered were not suitable to you which is unfortunate. We do keep a note of calls made so can confirm that we reached out on a number of occassions on the number provided. The vendor is aware that clients would like to view but they have advised that they are happy with the offer level and are keen to get the sale tied up. We can only apologise for viewing times not suiting you but this is outside of our control.
5/5
GoogleWe bought a new build through Libby at Joyce Clarke. Can highly recommend. Libby was on the ball from start to finish, this lady gets the job done! I messaged her telling her what we were looking, and within minutes she was back to me with houses to consider. Libby found us our dream home. ⭐️⭐️⭐️⭐️⭐️
Thank you Michelle for taking the time to leave a review. We wish you all the best with your dream home.
5/5
GoogleFirst class service from start to finish. Libby had our house on the market in 5 days and sold in two weeks. Photographs of our house in the brochure and online were amazing thanks to Eric. Always on the end of the phone. Total commitment. Thank you Libby and team.PositiveProfessionalism
Thank you Andre for taking the time to leave a review and for your kind words.
1/5
GoogleChased four times on a property for a viewing . They finally came back after over a week ( despite being told someone would phone us back each time) to day they could only do the following day with limited availability as vendor was keen to wrap up....this could have been wrapped up over a week ago if we had of had a follow up. Vendor missed out on cash buyer with no chain due to JC not coming back.
Hi Shelley, It was unfortunate that we could not gain access to the property you enquired about due to allocated slots the owner gave us for viewings not suiting you. Unfortunately we have to work around vendors, many who are working from home to gain access to their homes for viewings. We fully understand that the times that were offered were not suitable to you which is unfortunate. We do keep a note of calls made so can confirm that we reached out on a number of occassions on the number provided. The vendor is aware that clients would like to view but they have advised that they are happy with the offer level and are keen to get the sale tied up. We can only apologise for viewing times not suiting you but this is outside of our control.
5/5
GoogleHave used Joyce Clarke a few times for selling my homes . I must say there photos of property’s for sale are the best I’ve seen . All staff go that extra mile for their customers wouldn’t use anyone else . Keep up the brilliant work . Big thanks to John
5/5
GoogleWe recently purchased a house through Joyce Clarke Estate Agents and would highly recommend them to anyone else considering buying property. Colin was was very helpful from start to finish and helped ensure the sale was quick and straightforward. Thanks very much for all your help!!PositiveProfessionalism
Thank you Fergal for taking the time to leave a review. We wish you all the best with your new home.
5/5
GoogleWe can't recomend Libby and her team enough for securing a comercial unit for our business and helping us throughout the process. Thanks guys
Thanks Mark, great to see your new premises so busy!
5/5
GoogleWe bought and sold our house through Joyce Clarke. Libby and her team were very professional and responsive throughout. They keep us updated in a timely matter through the process. Highly recommend selling / buying your house with Joyce Clarke!!PositiveResponsiveness, Professionalism
Thank you Mark for taking the time to leave us a review. We wish your the very best in your new home.
5/5
GoogleLibby and her team have been a great helping us to purchase our 1st home, Highly recommended & seamless process.
Thanks so much for taking the time to leave a review, you're new home is just fab!
5/5
GoogleWe recently purchased a new build property through Joyce Clarke and we couldn’t recommend them enough. John was fantastic through the whole process with regular updates and also kept in contact with our solicitor to keep the progress moving which was greatly appreciated.
5/5
GoogleAbsolutely fantastic service from the whole team! Prepared to go above and beyond what most estate agents would do. A very BIG thank you to Colin, Libby, Sharron & John!
Thanks Gareth! We loved being part of your home moving journey, best wishes for the future.
5/5
GoogleThoroughly recommend Libby and her team at Joyce Clarke Estate agents. They are extremely professional and lovely to work with. They kept us updated throughout the process. I would definitely work with Joyce Clarke Estate agents again.
Thank you Kathryn for taking the time to leave a review and for your kind words
5/5
FacebookGreat service from Colin when we recently bought our house. Sharon was great keeping in touch on completion day. Thanks again. Highly recommend. Kris & Lynsey. Xxx
Love this! Such a fab property you have with so much potential! Every happiness to you both
5/5
GoogleColin, Libby and John were all a pleasure to deal with and helped us make the move to our dream home. Would recommend to everyone. Fantastic service, reasonably priced and very professional.PositiveResponsiveness, Quality, Professionalism, Value
Hi Aaron, Thank you for taking the time to leave us a review. We really do appreciate your kind words and we wish you the very best in your new home.
5/5
GoogleWe had been trying to sell our first home with another local estate agent for more than a year. During that time we had less than 10 viewers in total. We decided to contact Joyce Clarke after seeing their extremely professional photography in all of their listings. Initially we thought this level of professionalism would mean the service would cost the earth but in fact they are extremely competitive. Libby initially came out to value our home and gave us so much advice. Libby has a real passion for her job that's rare to find these days. We did all that Libby asked and the property was listed shortly after. Within the first 2 weeks of listing we had more than 10 viewers and our house was sale agreed within 3 weeks of listing with Joyce Clarke. I cannot fault their customer service in any way and would highly recommend them to anyone thinking about selling your home! Don't waste time looking elsewhere.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Bryan for taking the time to leave a review and for your kind words. We wish you all the best for the future.
5/5
GoogleWe have recently completed the sale of our house with the team at Joyce Clarke. Our house was actually originally purchased through them, and we were so impressed with the service then, we knew there was only one team for the job when it was time to sell it. From the beginning of the process they have been professional, insightful and friendly. From Libby going out of her way to get initial consultation that suited us, to John, Colin and Joanna keeping us constantly up to date with sales updates, feedback and getting viewers booked in. They really are a fantastic team - and the number of Joyce Clarke boards flying up around the country is a testament to that. Our entire sales process was done within a few days, but even throughout the legal process, John constantly kept in touch and kept us updated. It’s the things like this that set Joyce Clarke apart from others. It’s simple, if you’re buying, selling, renting or just thinking about it, then there is only one team for the job - Joyce Clarke!!PositiveResponsiveness, Quality, Professionalism, Value
Hi Daniel, Thank you very much for the kind words. It's always nice to hear. We wish you the very best for the future.
5/5
GoogleI bought my house through them and they were all extremely helpful and prompt, especially Colin Murphy who showed us the house and helped us along through the whole process.PositiveResponsiveness, Quality, Professionalism, Value
Hi Alex. Thank you for taking the time to leave a review. We very much appreciate it and we wish you the best in your new home.
1/5
GoogleVery nice people but i bought a property where the oil boiler was so dangerous that had i used it i could have had foundations flooded with oil, i just think they hadnt done due diligence with the vendor.
Hi Ruth, it is unfortunate that there appears to have been an issue with your boiler. Matters such as these are covered by your survey and not by ourselves. We do not test any appliance in a property as stated in our sales particulars. You did not make us aware of any issue with the boiler in order for us to contact the vendor so I feel a one star review is unjustified. I hope that all is now working well and that you are enjoying your new home
5/5
GoogleI just recently completed a purchase with Colin. He was warm and professional throughout, all questions and queries were responded to in a timely manner. And he really went above and beyond to ensure a quick completion. If I know anyone looking to buy or sell property I will not hesitate to recommend Joyce Clarke Estate Agents. Colin in particular. I only wish I had known about them a year ago when I was selling my property. Great job, many thanks again!PositiveResponsiveness
Hi Louise, Thank you for taking the time to leave us a review. We really do appreciate your kind words and we wish you the very best in your new home.
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