Every review we hold for the Pontnewydd office, from every platform, shown as written. First names only.
★★★★★ 5/5
View Agents TenantFantastic, best estate agents I've ever been with
I have had 3 wonderful years in a property with Cheshire & Co and I've not 1 bad thing to say about them. Gareth & Liz who I always dealt with are brilliant, if ever i had a problem it would be dealt with the day I called. Such friendly people and would go out of their way to help if needed, i've rented from other estate agents and they don't care about their tenants like Cheshire & co do.
On my leaving day Gareth was so friendly and helpful he really does do a great job, he's a funny guy to lol .
I can't reccomend Cheshire & co enough, thank you Cheshire & co for your fantastic services.
Nicola cain
Nicola · 31 October 2016
Agent replied · 1 August 2017
You were an ideal tenant and Liz was sorry to see you go.
★★★★★ 5/5
FacebookI don't believe in luck, I believe in trust and understanding, I've been with MRS KIRKLAND TINA for some years and I've made good amount of money with her simple strategies of trading. Meeting with her has been the best experience that has happened to me in this past few years and I'm expecting yet another payment from the broker today. Scammers are everywhere but to find a reliable trader like MRS KIRKLAND TINA, Hash is not an easy task and my advice for you all is to come over and join her contact her directly on her Email:kirklandtina7@gmail.comWhatsApp: +1 (970)638-3982 Facebook: Kirkland Tina
Aphiwe · 1 July 2023
★★★★★ 5/5
View Agents LandlordTop class service from Cheshire & Co
Having used other agents to let me property I was recommend Cheshire & Co about five years ago. They were a refreshing change and made the process easy and really cared about me and the property. Great communication from the lettings department and Liz in particular. Would highly recommend Cheshire & Co to any future or indeed existing Landlords.
Adrian · 19 August 2016
Agent replied · 21 August 2016
Thank you for the feedback Adrian.
★★★★★ 5/5
View AgentsDifferent to other agents GREAT SERVICE.
I have sold via Cheshire & Co twice and bought a property from in the last five years . They were great to deal with and all transactions went really well. Gareth and his team accompanied all the viewings even on a Sunday and after normal hours.
I will definitely use again..
David · 22 July 2016
Agent replied · 22 July 2016
Thank you for the review. It was our pleasure to help you . Call in and see us
★★★★★ 5/5
View AgentsExcellent Service
We were looking for a small rental house as our daughter and her partners first home. Gareth assured me he would find something modern, within budget close to mum! Within a few days he found us the perfect ‘two up two down’ house and with the added help from Liz the kids have a fantastic home and have already settled in! Can’t thank you all for making the whole process so easy and pain free!! Highly recommend to anyone looking to rent, sell or buy 10/10
Sian · 26 September 2019
★★★★★ 5/5
View Agents SellerOutstanding team and exceptional service.
From the outside, both Gareth and Natalie (as well as others) handled the sale of my house with such professionalism.
Great to work with, listed quickly and concluded a sale shortly after. With questions from the buyers and several parties involved, they managed the sale so well.
On hand for questions (as a first time seller) - they were fantastic in their approach and in getting things done. I had initially looked at an online only agent - but glad I made the decision to work with an experienced team - saved hours of extra work and expense.
Highly recommended, would most definitely work with them again in future.
Thank you - from a very happy house seller!
Kevin · 22 July 2017
Agent replied · 25 July 2017
Thank you for the review it has been a pleasure to work with you. Good luck in your new home from all the team at Cheshire and co .
Regards
gareth
★★★★★ 5/5
View AgentsHelpful friendly and polite
This must be one if not the best letting agents around my wife and I rented from them for 3 years they are so helpful and friendly when we had move from the first house they soon organised another place for us and they knew what we were looking for And they found it
When we decided to buy unfortunately they did not have a suitable house to buy but they gave us information on the different areas o Cwmbran
Haydn · 3 April 2017
Agent replied · 4 April 2017
Thank you very much for taking the time to review us here at Cheshire & Co. We are pleased to have been able to help you as much as we did and wish you well for your future.
★★★★★ 5/5
View Agents SellerCheshire & Co were superb
Having not sold a property for over forty years when I decided to sell my home a friend advised me to use Cheshire & Co. I asked a total of 3 agents to value my property and Cheshire & Co were the most honest and professional. The details and photos were superb and they found me a buyer in no time and then guided me through the whole process from recommending a solicitor for me to a surveyor for my new home. All the way through the communication was great and NOTHING was too much trouble for Gareth & his superb team. Cheshire & Co are highly a professional company who really cared about me . Highly recommended..
Clive · 13 September 2016
Agent replied · 28 July 2017
Thank you for the review. Good luck in your new home
★★★★★ 5/5
View Agents LandlordImpressive service
I have used many agents over the years to rent properties for me, the service that I have received from start to finish with Cheshire & co has been exceptional from dealing with the girls in the office to Gareth himself, very professional photos and also expert advice when other agents tell you its worth less Cheshire & co go the extra mile in all aspects of the residential lettings and sales to get what you require.
Thomas · 17 February 2017
Agent replied · 21 February 2017
Thank you Thomas it has been a pleasure to do business with you.
★★★★★ 5/5
FacebookJust want to thank Liz and the guys at Cheshire & co... My family and I moved into our new home with you nearly 2 months ago and we absolutely love it! House is amazing and the service we received was second to none! Everything was made so easy for us.
Thanks again guys.
Pete, Michelle, Jesse and Eva.
Peej · 11 November 2016
★★★★★ 5/5
View Agents SellerThe Harry Potter of estate agents
I contacted Cheshire and co to sell my property after finding other agents not customer friendly. As this was my first time selling a property I was unsure of the process. From my first call everything was taken care of for me. Transparent quick processes leave no guessing games. Will definitely not look elsewhere when I come to sell again. Dealt with rose and Gareth who were easy to contact and friendly.
Gareth · 14 August 2016
Agent replied · 1 August 2017
Gareth, we were delighted to be able to help you and thank you for your review. As a result of your review your sister came to see us and we found her an ideal first home! Remember to keep telling your friends and family about us and let us know when you are ready to move again.
★★★★★ 1/5
GoogleWhen I initially emailed about a rental property, the response was quick. When it came to my viewing however, I was 7 minutes late due to car trouble and general traffic - I notified the agent 30 minutes ahead of my viewing slot that I may be late. When I arrived she was rude, didn't provide any information on the property, rushed me and in general felt like she didn't take me seriously. She claimed that my email re: my lateness wasn't received - I insisted that it was, she then checked her junk email and found it, and didn't at all apologise for the rude assumption.
Overall, I wouldn't recommend at all, I felt like I wasn't taken seriously due to the fact that I am a young renter (24), the customer service is very lacking and the communication was subpar at best.
Lauren · 31 March 2023
★★★★★ 5/5
GoogleFrom the start of the process I was impressed by all the team at Cheshire & Co Nat, Rose and Liz. No question was ever a problem and they held my hand all the way through the process, I had not moved house for over 20 years, and they always …
John · 22 August 2018
★★★★★ 5/5
FacebookWould like to say thank you to Rose and Natalie and the staff Cheshire & Co for our house buy in Pontypool. Would highly recommended. Keep up the hard work. Also thank you for our card and bottle of wine, very kind of you all.Thank you Sharon & John. .
Shar · 12 April 2017
★★★★★ 5/5
View Agents BuyerMade choosing a suitable property so easy
From first meeting Natalie, the whole moving experience was made easy. She was very professional and always willing to go the extra mile. She sourced the right property, and sorted out the residual problems. Nothing was too much trouble for her. We would have no hesitation in recommending her and the company to anyone.
Ken Gibson
Ken · 27 November 2016
Agent replied · 1 August 2017
Thank you for the lovely review Mr Gibson we hope you are both happy in the bungalow. Call in to see us any time.
★★★★★ 5/5
GoogleMe and my partner have just moved in to our new property with help from Chesire and Co. We had such a bad experience with other letting agents leaving us with trust issues but Chesire and Co very quickly gained our trust. They are very professional, welcoming and respectful people who have the best intentions for all parties involved. I would highly recommend renting with Chesire and Co.
Declan · 31 March 2022
★★★★★ 5/5
View Agents SellerImmediately impressed
We were recommended to use Cheshire & Co by a friend who had sold with them previously. We had a few valuations from a few agents but were immediately impressed by the way Mr Cheshire asked about us and our plans for the future and why we were considering moving. Some of the other agents simply told us how big they were and how many houses they had sold last month.
The whole team at Cheshire & Co were very helpful from start to finish and provided top service .
We will use them again
Jodie · 16 March 2018
★★★★★ 5/5
View Agents SellerOutstanding service, Friendly, Professional and Efficient
Extremely pleased with the service provided by Cheshire & Co.
All of the staff I had dealings with during the sale of my property were very friendly, professional and incredibly efficient; keeping me up to date with progress every step of the way.
They made the sale of my property effortless and stress free.
I would strongly recommend Cheshire & Co. for a reliable service that's second to none!
Kayleigh · 10 March 2018
★★★★★ 5/5
GoogleCannot say enough about cheshire and co
They are brilliant !
Nothing Is ever a problem for them
The staff are amazing especially liz and Emma jayne !
Have rented my last 2 houses from them and would never use any other company
Morgan · 31 March 2023
★★★★★ 5/5
View Agents TenantFantastic company!!
My partner and I have been tenants for a number of years now and can't recommend highly enough- easy process, great people and a lovely property you won't go wrong if you choose Cheshire
Ashley · 24 July 2017
Agent replied · 1 August 2017
It's been a pleasure to deal with such a lovely couple!
★★★★★ 5/5
View Agents SellerImpressed with their expertise, professionalism, and support throughout the whole process.
Would certainly recommend Cheshire and Co. Such a refreshing approach and attitude during an important time. Helpful with advice, and always considering my best interest throughout the whole process. Many thanks.
Christine · 16 June 2016
Agent replied · 1 August 2017
Thank you for your kind review. You were a pleasure to deal with. Please don't be a stranger and call in to see us!
★★★★★ 5/5
FacebookHouse sale completed today! Can't thank Rose enough. Would definitely recommend to anyone.
Jennifer · 4 June 2015
★★★★★ 5/5
FacebookHaving tried several estate agents in Newport, who weren't very good, Cheshire & Co were brillant. Very professional, proactive and friendly. Would highly recommend!
Alika · 19 June 2015
Agent replied
It was out pleasure Alison call in and see us soon
★★★★★ 5/5
View Agents LandlordCheshire & Co are a very professional and friendly company.
Cheshire & Co have always rented my properties without any hassle. They are professional and all the staff are very friendly. Highly recommended.
Michael · 4 June 2016
Agent replied · 4 April 2017
Thank you for your review of Cheshire & Co. We are pleased that you are so happy with our services and hope that you would recommend us to anyone that you know.
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