Goodfellows Estate Agents Ponteland reviews

★★★★★ 5/5

Google

We recently used Goodfellow’s to purchase our new home and had an excellent experience from start to finish. The team was always helpful, responsive, and communicative throughout the entire process. They kept us updated at every stage and were quick to answer any questions we had, making what can be a stressful time feel much more manageable. Everything was handled professionally and efficiently, and we never felt out of the loop. I wouldn’t hesitate to recommend them to anyone looking to buy or sell

Taaron · 29 April 2025

★★★★★ 5/5

Google

"We appointed Goodfellows Estate Agents to handle the sale of our property, from the very beginning we were really pleased with the valuation and the efforts the team took to ensure viewings went smoothly and providing us with prompt feedback on the outcome of each visit. In the end we got two acceptable offers and the whole process was very well handled all the way through. We thank Lynne, James and the team for all their support in this process. We would not hesitate to recommend Goodfellows.

Raouf · 14 October 2025

★★★★★ 5/5

Google

Excellent experience selling our late father’s home. Goodfellows at West Denton gave a realistic valuation and advice for sale and marketed the property well. They were proactive in giving feedback on viewings and were very friendly and professional in their communication They gave timely advice and updates throughout the whole process and I would recommend Goodfellow’s to any one who wishes to sell or purchase property.

Denise · 22 March 2025

★★★★★ 5/5

Google

Second time we have used Goodfellows and like the first time the service is simply world class, just all round a fantastic client experience from Lynne and the team . I have worked in corporate business all my life and these organisations can learn a lot about client experience from Goodfellows . These guys make the stress of moving home as easy as it can be through regular, reliable , friendly and honest communication . Thanks a million Goodfellows you guys are “ Simply the Best “ Keith &Sue

Keith · 5 June 2023

★★★★★ 5/5

Google

I would highly recommend Goodfellows Estate Agents. All of the staff were very professional and efficient. Being kept up to date at all times with the sale of my house made it as stress free as possible. Many thanks Goodfellows

Joanne · 14 April 2025

★★★★★ 5/5

Google

Goodfellows are the market leading estate agent in Ponteland and surrounding areas. Absolutely fantastic service from start to finish. A big shout out to Lynne Pearce who managed both of our transactions (sale and purchase) with absolute professionalism throughout. Her experience was clear and her cool head worked well to demystify the complexities of transacting in unprecedented market conditions. I’ve dealt with James Gambles for years, and he is extremely knowledgable of the local area, respectful to all parties and gives real due care and attention to house viewings. I couldn’t recommend the A-team enough.

Stevie · 6 January 2023

★★★★★ 5/5

Google

Lynne and Ninder were great, both kept us in the loop and went above and beyond every step of the way. I would use no one else for selling or buying property.

Liam · 14 April 2025

★★★★★ 5/5

Google

Lynne was excellent throughout the process, from negotiating the sale, ensuring that all parties were kept updated and being very proactive in providing support to resolve the inevitable roadblocks that arise during the conveyancing process. I wouldn't hesitate to recommend Lynne and will certainly be contacting her should we require an estate agent in the future.

D · 14 July 2025

★★★★★ 5/5

Google

Goodfellows were an incredibly efficient and professional agent to work with. From the initial valuation meeting the communication was great - we were updated about all viewings and emailed feedback the next day which left us feeling confident that the agent was following up with potential buyers and keeping in touch with them. They helped us negotiate the best, fair price for our property and were also very helpful at communicating back and forth between us and the buyers and our solicitors as the sale went through. I would recommend them very highly, they’ve been the best estate agent we’ve used over the years. James the valuer in Ponteland was very good and helped with viewings, and Lynne and Ninder in the office were great at keeping in touch! Thanks very much!

Rowan · 12 August 2024

★★★★★ 5/5

Google

Fantastic estate agent, flat fee, no hidden charges, great images including drone videos, and really lucked out with the staff who dealt with our sale, which was fraught and complex at times. They dealt with everything with good humour and professionalism at all times. Wonderful to have had them help us with our sale. Thank you Ninder and Lynne!

Dale · 1 December 2023

★★★★★ 5/5

Google

Goodfellows are THE estate agent to use for buying and selling property in Ponteland and surrounding areas. I bought and sold my previous house with them and both times I was extremely impressed with their professionalism and the services they provide. Viewings were excellent, communication was timely and pro-active, and the listing of the property was quick and efficient.

Tina · 7 November 2022

★★★★★ 5/5

Google

We have let a property from Goodfellows previously, and were impressed by the service received and overall experience. For our new home, Kerry was great from start to finish. From enquiring about the property, to arranging prompt viewing and keeping us informed and remaining in touch along the way. Very helpful in answering our questions and communicative throughout.

Bridie · 8 September 2022

★★★★★ 5/5

Google

Our Sale was a long drawn out process, selling into a quiet Market, then needing to apply for Probate before Completion. Goodfellows found a Buyer and kept them onboard to Completion, even when it seemed likely the Sale would collapse. Keeping us up-to-date through every bump in the road. We highly recommend Goodfellows.

Michael · 16 November 2024

★★★★★ 5/5

Google

I had a very positive experience with Goodfellows Estate Agents. They were efficient and responsive throughout the entire process, always keeping me well informed of any progress. The team was friendly, approachable, and informative, which made the experience much smoother. They were also flexible in allowing me access to the property when needed, which I really appreciated. Communication was excellent, they ensured that messages were passed on promptly to the vendor and his solicitors, and I was regularly updated on any developments. Overall, a professional and reliable service , that I would happily recommend.

Michael · 14 July 2025

★★★★★ 5/5

Google

Lynne, Ninder and the team did a great job for us selling our property which wasn’t the easiest of sales due to the chain involved. They worked so hard and got over the sale over the line in the requested timescales and were very professional throughout Many Thanks Mark & Julia Drummond

Mark · 29 July 2024

★★★★★ 5/5

Google

The team at Goodfellows always deliver for us and get the right tenants we need. Been using them for a few years now and they are a top organisation when it comes to property no wonder they are always nominated for best estate agents in the north east.

Richard · 14 April 2025

★★★★★ 5/5

Google

Excellent experience both as buyers and in the sale of our previous property. From the beginning time was taken to get to know our requirements, giving a personalised service to help us find a home to match our needs, and to give us the …

Christine · 14 April 2025

★★★★★ 5/5

Google

The entire process felt quick and hassle-free. From the first meeting Linda was warm, friendly and helpful. She provided all the information I needed in a straightforward manner, assisted with any queries, and was very prompt in responding to any questions I had. Her expert handling of the process left me stress-free and able to enjoy the excitement of the move.

A · 17 September 2023

★★★★★ 5/5

Google

A really great Estate Agency: We had a pleasant experience with the Ponteland branch of Goodfellows, with regard to a retirement flat purchase for my mother-in-law. Lynne Pearse was especially deserving of mention as she handled the negotiations with the buyer and the seller sensitively and professionally, she oversaw a smooth property transaction during the Covid pandemic.. Also James in the Ponteland office, was very helpful despite the lockdown restrictions, he kindly cut his lunch break short to enable an essential viewing by my elderly relative who was the intended resident of this retirement flat.PositiveResponsiveness, Quality, Professionalism, Value

Balaji · 27 August 2021

★★★★★ 5/5

Google

We had a great experience with Goodfellows selling our property. We were overseas during the sale process, but they made everything so easy, great at communication, kept us updated about viewings and had the property sold in no time. Very …

Samantha · 14 April 2025

★★★★★ 1/5

Google

I put 0 if I could. Worst agency I have seen in my life. Absolutely they don't want to solve the problems. I have moved recently to a house in NE6. Neighbour(Ground floor) is creating a lot of problems and we informed this to Agency(Heaton manager Linda and Sylvia) which they don't care and don't want to solve either. Instead of solving the issue, They are very very rude to me and asking me to pay the full amount if I leave. Seriously this is the worst worst agency I have ever seen in UK. Never ever recommend Goodfellows estate agents in Heaton area.

Yashwanth · 7 March 2023

★★★★★ 5/5

Google

From my very first phone call to Goodfellows to advise I was looking to relocate to the area Lynne and Ninder have both been exceptional in assisting me with finding a property. They have been very supportive throughout my long distance purchase and have provided excellent customer service. It wasn’t a smooth purchase so there were a lot of phone calls and emails, but their prompt responses and actions made it all come together - thank you very much ladies!

Caroline · 7 March 2023

★★★★★ 5/5

Google

Goodfellows were professional, informative and extremely hard-working, they all went out of their way to keep everything on track and keep me updated throughout the process. I have sold a number of properties in the past and Goodfellows are …

Sarah · 14 April 2025

★★★★★ 5/5

Google

"Our journey to sell our house started with another so called reputable estate agents in Northumberland. No words can explain how badly they let us down...and then we went to Goodfellows, on a strong recommendation! We can only say that from the outset our experience was excellent. Chris and his team demonstrated professionalism, empathy and rigour in ensuring that our property looked the way that we wanted it to be seen by potential purchasers. There was always an emphasis on the notion of selling a home not a house, and that personal touch reinstated our confidence in what can be a stressful process. Eternally grateful for their advice and guidance. Many many thanks!"PositiveResponsiveness, Quality, Professionalism, Value

Keith · 27 August 2020