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Dobsons reviews

4.7

★★★★★ Excellent

81 reviews across 2 platforms

1 Broadway, Darras Hall, Ponteland NE20 9PW

Dobsons's Ponteland office at 1 Broadway is rated 4.7 out of 5 across 81 reviews on two platforms, including 80 Google reviews rated 4.7. Checked 9 October 2026.

Google logo

4.7 / 5

80

Reviews on Google

This office

Yell logo

2.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

About Dobsons Ponteland

As an independent, 5* award winning, family run estate agent, we take great pride in the services we offer in residential sales and lettings. In order to maintain that service we are available seven days a week by telephone or email to help wih any queries you may have. We pride ourselves in the service we offer and are happy to help in any way we can to make your sale, purchase or rental as stress free as possible.

Reviews

Every review we hold for the Ponteland office, from every platform, shown as written. First names only.

5/5

Google

We bought our first home last year and we had the absolute pleasure of James being our estate agent. We cannot even put into words how wonderful and helpful James was throughout the whole process from when we first called to view the property right until we got the keys and beyond. We had heard horror stories about buying houses etc so we were very anxious going into this, however, James settled any nerves and was always on hand with information and guidance, he has completely blown us and our families away with how lovely and supportive he was. Even when James was on annual leave, we were told in advance and handed over to the lovely Craig who was just as helpful and informative. James dealt with our many viewings and family members who wanted to come and see the house! The care box on completion was also such a lovely touch and we have left the process with James and Ewe Move feeling incredibly positive and cared for. We are so happy in our home and we know that a huge part of that is down to James’ efforts. We cannot say thank you enough!!!

Jess · 9 February 2026

Agent replied · 9 August 2026

Thank you so much for such a lovely review Jess, it really means a lot. James will be absolutely delighted to read this and we’re so pleased he (and Craig) could help make your first home purchase feel calm and supported rather than stressful. Congratulations on your new home, and thank you again for trusting EweMove with such an important milestone.

5/5

Google

Excellent service from start to finish. Both Craig and Olivia were professional, friendly and kept us updated throughout the sale of the house. Communication was fantastic and they worked hard to make the process as smooth as possible. Wouldn’t hesitate to recommend them to anyone buying or selling a property. Thank you for all your hard work.

Kevin · 9 July 2026

Agent replied · 9 August 2026

Thank you for your lovely review. We’re so pleased Craig and Olivia made the process feel smooth and kept you well informed throughout. Your recommendation is greatly appreciated and we wish you all the best for the future.

5/5

Google

We recently purchased our home through Craig and couldn’t be happier with the experience. From the very start, Craig took the time to truly understand what we wanted and needed for our family. We viewed a number of properties, and throughout the process, Craig was open and honest about each one, clearly demonstrating his knowledge of their history and details. What really stood out was his hands-on approach during the sales process. Craig was proactive in overcoming any blockers and even went the extra mile to support us on completion day, making what could have been a stressful experience smooth and straightforward. If we ever decide to sell our property in the future, Craig will be our first and only call. Highly recommended for anyone looking for an estate agent who genuinely cares and delivers exceptional service. Thanks Craig, Marie & Ben

Marie · 9 January 2026

Agent replied · 9 August 2026

Thank you so much for the lovely review Marie & Ben. Craig is really pleased to hear you felt well looked after and supported throughout the purchase. He takes great pride in understanding what matters to his clients and making the process as smooth as possible. Wishing you every happiness in your new home and thank you again for the recommendation.

5/5

Google

We couldn’t recommend Craig at Ewe Move Estate Agents enough! From start to finish, he was a 10/10, extremely helpful, approachable, and nothing was ever too much trouble. Craig made the whole selling process smooth and stress-free, and thanks to his expertise, our house sold in the first week, even achieving over the asking price! His professionalism, dedication, and friendly approach truly set him apart from all the other agents in the area.

Jack · 9 December 2025

Agent replied · 9 August 2026

Thank you so much for such a brilliant review. Craig’s over the moon to hear the experience felt smooth and stress-free. Selling in the first week, above asking price, was a fantastic result.! Your kind words about his approach and support mean a great deal to him and the whole EweMove team. Wishing you all the very best in your next chapter!

5/5

Google

Fantastic service start to finish. The team were really helpful arranging viewings and retrieving information from the sellers. The sales progression team kept us informed throughout. For first time buyers who want it easy I would definitely recommend Ewe Move

Ben · 9 May 2026

Agent replied · 9 August 2026

Thank you for the great feedback, we really appreciate it. We’re so pleased you had a positive experience, especially as first-time buyers. It’s great to hear the team helped make things feel that bit easier along the way. Wishing you all the best in your new home and thanks again for the recommendation.

5/5

Google

Great working with Craig and his team. We found the house we purchased before selling our house. Craig help us sell our house and get the process all sorted. He was alway available to talk to if any questions came up. Highly recommend to anyone looking to purchase or sell.

Dale · 9 January 2026

Agent replied · 9 August 2026

Thanks Dale, your kind words mean a lot and Craig and the team truly appreciate the recommendation. Wishing you all the very best in your new home.

5/5

Google

We had an excellent experience using Ewe Move to sell our property. James was brilliant, really honest and always available to answer any questions, which was a breath of fresh air after dealing with other estate agents previously. I can't recommend Ewe Move enough!

Jason · 9 February 2026

Agent replied · 9 August 2026

Thank you so much for your kind words Jason. James is really pleased to hear that his approach as an estate agent made such a difference. Your recommendation of EweMove means a great deal to us and we wish you the very best in your next chapter.

5/5

Google

Craig was extremely helpful throughout the process of selling our home, achieving a great price and being on hand 24/7 with any questions we had. He was also very well equipped with research and knowledgeable about our home which was a great sign for us and ultimately delivered a brilliant result!

Jack · 9 December 2025

Agent replied · 9 August 2026

Thanks so much for this feedback. Craig’s delighted you were happy with the price achieved and that he could be there whenever you needed anything. His preparation and research are things he really prides himself on, so it’s great to hear they made a difference.

5/5

Google

Craig and Olivia have been an absolute pleasure to work with and they set the standard for what an estate agent team should be. Their communication has been consistently excellent, clear and genuinely reassuring throughout the entire process. Both are calm and respectful, making even the more stressful moments feel manageable. It’s obvious they’re highly knowledgeable but what really stands out is how deeply they act in their clients’ best interests. They’re trustworthy and genuinely good people who make you feel supported every step of the way.

Craig · 9 April 2026

Agent replied · 9 August 2026

Thank you for such a thoughtful review and for choosing EweMove. Craig and Olivia will be delighted to read your kind words. We’re so pleased to hear that you felt supported throughout the process. Wishing you all the very best for the future

5/5

Google

I don't normally write reviews, but I can thoroughly recommend Craig and the Ewe Move team. Craig was quick to respond to any questions I had, also very professional, and extremely helpful.

Dean · 9 March 2026

Agent replied · 9 August 2026

Thank you for your kind review and for choosing EweMove. Craig will be delighted to hear your feedback. We really appreciate you taking the time to share your experience. Wishing you all the best for the future.

5/5

Google

We recently sold our house through Ewe Move and found Craig extremely helpful. We had a tricky situation which Craig endeavoured to sort out even though it should have been sorted out with other Estate Agents. We would highly recommend Ewe …

Debbie · 9 December 2025

Agent replied · 9 August 2026

Thanks so much Debbie, we are thrilled to hear about your positive experience with Craig. We are pleased that he was able to support you through a tricky situation and help make your move as smooth as possible. Keeping clients informed and … More

5/5

Google

Elby was superb supporting us in our latest house purchase. She was patient when I asked a million questions, found solutions to what seemed impossible situations and all in all an incredible agent. Can’t praise her enough. Thank you.

Thelma · 29 July 2026

5/5

Google

I can’t recommend Ewe Move highly enough. From the very first enquiry, James and Craig were responsive, professional, and incredibly helpful. Every question I had was answered promptly, and they went above and beyond to make the entire …

Steven · 9 November 2025

Agent replied · 9 August 2026

Thank you so much Steven for your lovely words! We’re over the moon to hear that James and Craig made everything run so smoothly for you. They really do care about getting things right for every client, so it’s brilliant to know that came across.

5/5

Google

Having rented a property from Dobsons previously, we were happy to place the sale of our Mum’s house with Helen and Elby. Both combine a friendly, personal approach with an in-depth knowledge of the local property market. Elby managed the entire sales process, from the initial valuation through to completion, and was always available to provide invaluable advice, support and guidance. We received an excellent level of service throughout and wouldn’t hesitate to recommend.

Emma · 25 September 2026

5/5

Google

Fantastic service for the sale of our home in Darras Hall. Elby went out of her way to help us even when it was above the call of duty. Thank you. Lesley & Paul

Lesley · 19 May 2026

5/5

Google

First time we met Craig he put us at ease highly recommend nothing was to much trouble and very professional in marketing our property and it was sold within a week for the asking price great communication and support from start to completion highly recommend ewemove

Nigel · 9 May 2026

Agent replied · 9 August 2026

Thank you for your kind review and for choosing EweMove to sell your house. Craig will be delighted to hear your feedback. Selling within a week and achieving the asking price is a brilliant outcome and we’re so pleased you had a smooth experience throughout. All the very best for the future.

5/5

Google

James has gone above and beyond in helping me purchase the house I wanted. He was there every step of the way and kept me informed of all relevant details. Even when things got difficult. If you need to sell or buy contact James and you won't be disappointed. Proud owner of house in Burghfield

Michelle · 9 February 2026

Agent replied · 9 August 2026

Thank you Michelle for such a lovely review. James will be really pleased to read this and to know you’re settling into your new home in Burghfield. Wishing you all the very best and every happiness in your new home.

5/5

Google

We were very impressed with Craig and Olivia at Ewe Move communication was excellent they have so much knowledge and experience, they really helped speed things up and were just a pleasure to deal with. Thank you again

Glynn · 9 May 2026

Agent replied · 9 August 2026

Thank you for the lovely review. Craig and Olivia will be delighted to hear this, they both work hard to keep things moving and make the process as smooth as possible. It’s much appreciated, and thank you again for taking the time to share your experience.

5/5

Google

We have dealt with both Nick and Craig for our sale and purchase respectively and both have been incredibly professional, productive and informative through out the whole process. Whilst the chain was long, Craig took responsibility for …

Gary · 9 November 2025

Agent replied · 9 August 2026

Thank you so much for your kind words Gary. We’re delighted to hear that both Nick and Craig were able to make your sale and purchase run as smoothly as possible. It’s great to know their communication and hard work helped keep things … More

5/5

Google

I couldn’t be happier with my experience with Eve Move. From start to finish, the process was smooth, professional, and completely stress-free. James, my agent, went above and beyond to help with every detail, always friendly, approachable, …

Anna · 9 November 2025

Agent replied · 9 August 2026

Thanks so much Anna, James and the team are thrilled to hear this. It’s wonderful that his friendly approach and expertise made the process so smooth and stress-free. They really appreciate the kind words and your recommendation.

5/5

Google

Had dealings with James from Ewe move a couple of years ago regarding potentially buying a property they had listed. The property purchase didn’t quite work out for us due to personal circumstances but we decided to go with Ewe Move to sell …

Drive · 22 May 2026

5/5

Google

We decided to sell our bungalow with a different estate agent and one week before contract signing the buyer dropped out. Not having moved for 37 years it was a distressing experience. We decided to move to a different estate agent.... Dobsons and found a totally different experience. All of the staff were available but Abigail Charlton was the agent asigned to us. She was polite, likeable but so professional....she was firmly in control of the situation at all times. I would recommend both Abigail and Dobsons Estate Agents Ltd.

Ena · 16 September 2021

5/5

Google

Buying a house (and selling one at the same time) is never easy. We had lots of ups and downs including several occasions where the vendors threatened to put the house back on the market. Dobson's, and specifically, Abigail is the only reason we didn't lose the house. Communication was brilliant, she was always contactable, she worked for us and was empathetic throughout the difficulties caused mostly by inefficient solicitors! We would absolutely recommend Dobson's and know you'll be in safe hands with Abigail.

Leah · 16 September 2021

5/5

Google

Many thanks to Abigail for everything that she did to secure our purchase. We are hugely appreciative of all of her support but I particularly want to thank her for finding the property in the first place. I doubt it would ever have happened if it wasn’t for her introducing us to the vendor at a point when the house was not yet back on the market following COVID-19 lockdown.

Andy · 16 September 2022

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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Questions about Dobsons

How many reviews does Dobsons have?

Dobsons's Ponteland office has 81 reviews across two platforms: 80 on Google, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Dobsons's rating?

Dobsons is rated 4.7 out of 5 across all 81 reviews, and 4.7 out of 5 on Google from 80 reviews, checked 9 October 2026.

Where is Dobsons's Ponteland office?

Dobsons, 1 Broadway, Darras Hall, Ponteland NE20 9PW.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.