Every review we hold for the Pocklington office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe initially met James who was very professional yet warm and approachable. During the months, the property was for sale, we came into contact with several of his staff. Once again, they were all very approachable and what we really liked, was the fact that they kept us informed of any viewings etc. James always responded very quickly to our questions even if it were on a Sunday morning! We felt that he was genuinely interested in selling the property on our behalf and not just as a business deal. Thank you James.
Jean · 13 April 2026
★★★★★ 5/5
GoogleFrom start to finish, James and Claire were incredibly supportive, responsive, and professional. Nothing ever felt like too much trouble, and their clear and prompt communication made what could have been a stressful experience feel smooth and straightforward. It’s rare to find an estate agent that balances friendliness with such a high level of efficiency, and that has been our experience with RM. We wouldn’t hesitate to recommend them to anyone looking to buy or sell - in our experience they are exemplary and easily the best in the area.
Katie · 16 December 2025
★★★★★ 5/5
GoogleAll the staff at RM English were exceptional right from putting the property on the market to buying a property there was always someone to answer my queries and questions. Through Emails, telephone calls or in person.However i must say that Claire went above and beyond to ensure the completion date was in place before Christmas. I would definitely recommend both Selling or buying from RM English.
Lorraine · 16 December 2025
★★★★★ 5/5
GoogleI would like to thank James and all the team at R M English for their unwaivering efforts in finding a buyer for our, not the easiest to sell, property.
We were kept regularly updated through every stage of the sales process without needing to chase anyone once.
Their professional approach and knowledge of the local housing market cannot be questioned and I therefore have no hesitation in recommending them to anyone looking to sell or buy in the York/Pocklington area.
Colin · 14 July 2025
★★★★★ 5/5
GoogleWe have recently completed on our new home in Leavening. The vendors are overseas so all of our engagement has been with their Estate Agent, RM English. This has been an entirely positive and even enjoyable experience (never thought I would speak so highly of an estate agent!)
Sofia and Claire have dealt with all of our queries promptly and efficiently, emailing the vendors where necessary. Sofia has been very helpful and flexible in providing access to the empty house, even to oversee tradesmen visits before the completion date to provide us with quotes for carpets, decorating, etc, as we currently live in the midlands. Based on our experience, I would highly recommend RM English. Thank you.
Mark · 14 July 2025
★★★★★ 5/5
GoogleRM English were amazing from start to finish. James came out to do the valuation. He was professional and most of all, personable, explaining his thought processes and demonstrating a deep understanding of his craft. We had many frank discussions about the subsequent offers that came in. George was an absolute sweetheart to deal with. He managed the viewing process and dealt admirably with a range of potential buyers keeping me informed at all times. Claire - well what can I say. She is ‘the closer’ - kept a keen eye on the entire chain, opened communication channels with a range of stakeholders. Fantastic. In fact I could not recommend RM English enough. The individuals I dealt with are no doubt amongst the best in Yorkshire.
Alison · 14 April 2025
★★★★★ 5/5
GoogleGeorge Black was my contact at the York office in Walmgate and I was happy at the way he marketed my garage even to the extent of arranging for it to appear in local and national media. I’m sure this helped me to achieve a successful sale of the lease at a good price based upon the initial valuation. In my dealings with George and his colleagues I was treated with respect and all communication was clear. The professional fees were fair and in line with the initial quotation given to me.
Christopher · 3 April 2025
★★★★★ 5/5
GoogleVery responsive and professional estate agents, they communicated well throughout the whole process. We can highly recommend James, George and the team at RM English. They made the whole process less stressful than it could have otherwise been. Our thanks to you all, would definitely recommend using them in the future.
Garry · 16 December 2025
★★★★★ 5/5
GoogleFirst of all James Burley was brilliant getting things started/ very approachable and Claire Kendra has been brilliant getting back in touch and pushing things along. Would highly reccommend using R&M English. Can’t thank them enough.
Ben · 31 March 2026
★★★★★ 5/5
GoogleR M English have been great from start to finish when selling our house. Claire kept me up to date with absolutely everything that was going on and was always on hand if I had any queries that needed to be sorted. Would highly recommend and will definitely be using them in the future. Thanks for all our help!!
Camilla · 14 August 2025
★★★★★ 5/5
GoogleJames and the team from English's worked with us to market Mum's house. We have used this estate agent in the past and on both occasions have been very impressed with the efficiency and friendly service received. James was on the end of the phone whenever we needed him; we were updated often by the team and felt that the company were active at all times to keep the marketing fresh and relevant. We received an asking price offer after a few weeks and Mum moved into her new home smoothly just yesterday.
Highly recommended.
Jayne · 24 September 2024
★★★★★ 5/5
GoogleI can't thank James and George enough for all of the work they put in to sell my house and manage what was a difficult and frustrating process with the chain. A special mention goes to George who in the latter stages of the sale when we were trying to agree exchange and completion with the other parties, he pulled out all of the stops and went above and beyond to get the deal to conclusion. They gave me a realistic valuation and then worked hard to close the deal - I always felt they had my back.
Maggie · 24 September 2024
★★★★★ 5/5
GoogleWe really have received a 5 star service from RM English. All of the staff have been brilliant, very helpful and diligent. James Burley needs a special mention, for his constant hard work and determination to get the sale of our property through and securing the purchase of our new home. There were some unusual circumstances that meant he had to go above and beyond to get us in, which he worked tirelessly on. We are very grateful for all of the hard work that went on behind the scenes to make this happen.
We would highly recommend RM English to sell your home. We wouldn't use anyone else! ⭐️⭐️⭐️⭐️
Anna · 5 August 2024
★★★★★ 5/5
GoogleClaire was amazing she was always at the end of the phone nothing was too much trouble. Without her help this process would have been alot more difficult.
Leanne · 14 March 2026
★★★★★ 5/5
GoogleFrom valuation for sale through to the rental of my property, James, Grace and George have been exceptional. They are knowledgeable, honest, super-helpful and efficient and I wouldn’t go anywhere else! They in hand with practical advice and support when you need it, and make no fuss about anything they don’t need to. Special shout out to Grace who has been my link from the start and is always helpful, patient and efficient.
Helen · 3 November 2024
★★★★★ 5/5
GoogleWhere to start? RM English are not your regular Estate Agent. Claire and George looked after the property I was selling as Executor of a Will with some unique circumstances. Claire and George looked after the sale and were friendly and understood the complexities. The whole experience never felt it was ‘about the commission’. Their knowledge of the local market, communication with potential buyers and myself right through to completion was above and beyond. Completion was two weeks ago now and yesterday Claire went out of her way to deliver a sentimental item that was accidentally left at the property to a relative.
I would whole-heartedly recommend RM English. Thank you so much for your care, understanding and professionalism.
Cathryn · 27 June 2024
★★★★★ 5/5
GoogleI have just completed the sale on a property in York. RM English were excellent in every way. George Black proceeded the sale and he was my main contact throughout the 3 months from listing to completion. George always called back when I needed to speak to him and was up to date on progress.I would definitely use this company again and would recommend them for personal, friendly and professional attention.
Sue · 14 March 2026
★★★★★ 5/5
GoogleJames, George, and Claire were a huge help with a particularly challenging purchase. Their perseverance and problem-solving skills were key in finally getting it over the line after a long process. While we don’t plan on moving again …
Chantal · 17 October 2025
★★★★★ 5/5
GoogleJames, George and Claire have been nothing short of amazing during the process of selling our house. They were thorough, thoughtful and very knowledgeable. We sold our house within a week, and the process through to completion was amazing. They were always one step ahead and were in constant communication with the buyer and all solicitors to move things along swiftly. Thanks so much - couldn't recommend you all more!
Lydia · 14 March 2026
★★★★★ 5/5
GoogleCan highly recommend James, George and the team at RM English. They recently sold our house for us and were professional, efficient and communicated well throughout which made the whole process less stressful. They used a professional photographer for the pictures and they were excellent. We also used the local solicitor which was one of a few recommended by James and this was also a great choice as she kept us well informed at every stage.
Can highly recommend RM English and if we move again we will certainly use them. Many thanks for a great service.
Helen · 29 January 2024
★★★★★ 5/5
GoogleThe staff at RME were very efficient, helpful and friendly through the whole sale process.
It was quite a complex sale, but all the staff involved worked hard to achieve a good outcome. Thanks especially to Claire and George who were instrumental in the success of this sale.
Many thanks
Ian
Ian · 29 April 2025
★★★★★ 5/5
GoogleThank you to James and George for selling the house at 52 the oval Pocklington York.
You have both been very professional and extremely helpful.
I would highly recommend RM English to anyone with housing needs both selling and rental.
James and George went the ex
tra mile with the sale of our family home and were always on hand with advice when needed.
Thank you again.
Raymond Sleightholm
Harold Sleightholm
Christopher Sleightholm.
Raymond · 29 January 2024
★★★★★ 5/5
GoogleRM English acted as sole estate agent for the sale of my deceased mother's property in Pocklington. As soon as I met James Burley at the property I was confident of a professional transaction. RM English provided a prompt sale value free of charge for the purposes of probate and successfully brought the sale of the property to a conclusion - which I considered fair and reasonable for the purchaser and for my mother's estate. All of the office staff in Pocklington were courteous and efficient and issued prompts to myself and my solicitor in good time to ensure there were no unnecessary delays. James provided sound advice based on his many years of experience. The most important aspect of the service was straight forward, honest and respectful dialogue - it was clear that the team have a strong culture of team playing and having their client as the focus of what they do. I would recommend RM English in Pocklington to anyone considering selling their home. Finally, it was a pleasure to work alongside them fulfilling my Mum's wishes. Thank you.
Andrew · 20 June 2023
★★★★★ 5/5
GoogleJames and RM English are extremely professional in their client interactions. I found James to be methodical in approach and honest with feedback. I consider myself to be pretty demanding and sometimes direct. Customer. James was able to understand me as a buyer and was able to align to my needs throughout the buying process when at times things got stressful. I would use James again and feel his local knowledge helps him stand out in his role.
R · 16 June 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.