Harron Homes Pocklington reviews

★★★★★ 2/5

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If you buy a Harron home you need…patience

If you buy a Harron home you need patience. Lots of patience as you will be calling customer support for two years getting snag list done. Their customer support often don’t turn up. So also expect to waste days waiting ( for which no compensation ) will be offered. I had 18 days off work getting things fixed. But two years and 18 days the items did get fixed. But need to pursue them - chase them up. Sometimes best going straight to subcontractors.

Ian · 27 July 2019

★★★★★ 1/5

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100% regret buying a Harron Home

We have been in our "meticulously built luxury home" for just over 2 years now and have regretted every single moment of it. We feel like we have been conned by the house builders, they have lied to us right from the start. Promising that they will repair or the snags, even the site manager mislead us saying everything would be completed by the time we moved in. Yet absolutely none of the snags had been touched. Every time we clean the house it feels like we are trying to polish a tu*d. They are not to be trusted AT ALL. NOT RECOMMENDED EVEN SLIGHTLY. Also, I am not sure which part of our house is either luxury or meticulously built. I am pretty sure Harron would not be able to tell me either. CON ARTISTS.

Baldy · 27 July 2019

★★★★★ 5/5

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I honestly couldn’t recommend Harron…

I honestly couldn’t recommend Harron Homes highly enough. Customer service has been fantastic Michelle at Simpson Park couldn’t have done enough to help us and for that were incredibly grateful.Looking forward to moving into our new home in the foreseeable future. Thank you.

Lisa · 12 May 2024

★★★★★ 1/5

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Yet another day’s holiday wasted…

Yet another day’s holiday wasted waiting for customer service to not turn up. Harron are an absolute joke of company check out victims of harron homes on Facebook to see the actual real feedback !! Before you try and remove this review it’s plot 62 27 Nidd Croft Killinghall bought last October

Andrew · 1 November 2023

★★★★★ 5/5

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Our Beautiful Harron Home

Been in our home a month now and to be honest it’s the best decision we ever made ! We love our home it’s just what we wanted great size plot, beautiful location with access to Brierly Heath’s walks with links to the 5 pit trail.Julie and the sales team were so helpful from start to finish giving us everything from helpful advice to guidance and support we couldn’t of asked for more. Great experience!!

K · 27 February 2021

★★★★★ 5/5

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Harron Homes Dewsbury

We moved in to our house around 6 weeks ago & have been very happy with the service we received from Harron Homes. The customer service we received at the beginning of the process was excellent, with quick responses if we ever had any issues. We had our house demo a week before moving in where we pointed out any problems we had & these were sorted before we moved in. Since moving in we have found a few more issues, nothing major, but these have since been rectified within three weeks. Overall, we are very happy with our home & the service provided from Harron Homes (Dewsbury site), with special thanks to Jo & Matt.

Lauren · 12 July 2019

★★★★★ 1/5

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Crofton Site

We purchased a home from the Crofton site in December 2017. Since then we have had non stop issues in getting our defects remedied. We have lost count of how many emails and telephone calls we have made to Harron Homes. Even the defects taken on the pink moving in sheet have not yet been completed. Dealing with them is just really time consuming and frustrating. We still have over 50 faults left. We truly believe that Harron feel that they have paid for the work doing once, when the property was built, so why should they pay again. The attention to detail is non existent. They must just hire the cheapest contractors regardless of competence. To make things worse the site managers just don't care. Almost every house on the estate has had issues dealing with them. We are coming to the stage were we will need to take Harron to court to get some kind of redress. Reading the reviews I am not at all surprised that the vast Majority are so negative, they really are that bad. Save yourself years of hassle and spend your money with a house builder with better reviews (believe me they do exist) and one that won't leave you high and dry with defects.

Gillian · 7 July 2019

★★★★★ 1/5

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Far Grange Meadows

We literally viewed plot 6 at the start of July 2019. Totally sold by the show plot we had the plot held pending a part exchange value. To state their terms and conditions ‘a genuine 100% market value. What they don’t tell you is this: they ask estate agents to give 3 different valuations, 1 for a quick sale (which is obviously going to be very low) 1 for a mid length sale and 1 for a 12 week sale. We got our value on our £195000 property as £187500. Bye Harron!Add to this that their plot 143 has now fallen through (same happened with plot 6) so you have to question what it is that’s going wrong with this site. Plot 6 that we inspected (only externally) had cracked bricks to garage, drainpipe at a jaunty angle, wonky ridge tiles, mortar dropping out of window frames, mortar missing from soil pipe and pointing missing in places as well as pointing being literally not cleaned off the decorative apex. BUYER BEWARE!

Vicki · 6 July 2019

★★★★★ 1/5

Trustpilot

I am really struggling to write…

I am really struggling to write anything positive about this company. The whole house purchase experience from Harron Homes has been a disaster. We now have over 200 defects despite having lived at the property for over two years. The customer service department is completely ineffective. We have been mislead on multiple occasions into thinking that our proper issues would be rectified, for it too never materialise. They simply don't care. The workmanship is amateurish at best, shoddy attention to detail. I can, hand on heart say that this has been the most stressful period of our lives, and it's all been caused by Harron thinking that sub standard housing is acceptable. For instance loose mortar. Everytime in rains more mortar is washed out between the brickwork. No insulation above an internal garage, the list goes on and on.If you value your health and sanity do not buy a Harron Home, you will regret it.

Barry · 5 July 2019

★★★★★ 5/5

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Reservation went well and Louise…

Reservation went well and Louise explained everything well and provided lots of information. She followed up and answered all of our questions

Romalie · 23 January 2022

★★★★★ 1/5

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Me and my girlfriend have had nothing…

Me and my girlfriend have had nothing but heartache. The house is so poorly built and covered head to toe in problems. Worst experience ever. Customer care is non existent. 4 months down the line we're still encountering major issues and only a handful have been resolved. Currently living to this day in a damp riddled, leaking house which makes coming home every night unpleasant. They don't take care in there customers all they want is to take your money and completely forget about you. 6 sales women in the office and 3 site managers in six months what does that tell you? We've had them take our keys to do work for the keys never to be seen again would that make you feel safe leaving for work every morning? As it stands at the moment me and my gf are sealing legal advice and we can honestly say we wish we never bought it! So, if you're reading this DO NOT BUY A HORROR HOME. Especially from bishops glade, ripon. Ta.

Luke · 27 June 2019

★★★★★ 5/5

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Smooth sailing so far!

Jacquie at Oaklands Heath has been great during our house-buying journey so far. Really responsive, knows her stuff and making the process really easy. Can’t wait to move in.

Jaimie · 2 August 2020

★★★★★ 5/5

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Penny Rand the sales Executive at…

Penny Rand the sales Executive at Wynthorpechase at Harrohomes was really helpful, and carefully explained each stage when we were reserving our property.

Mr · 20 November 2021

★★★★★ 5/5

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Oaklands heath

Oaklands heathExtremely friendly and professional service, Jackie has been really helpful throughout the process. Any queries have been dealt with promptly.

Saba · 24 February 2022

★★★★★ 5/5

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Jeanett at the Rossington site in…

Jeanett at the Rossington site in Doncaster deserves a five star review. Her knowledge and expertise is fantastic, came away with all our questions answered clearly & with genuine care.xxx Thankyou so much.xx

Lotty · 20 October 2024

★★★★★ 5/5

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Royal wells Park

Royal wells ParkI’ve recently moved into plot 91 and after reading a forum about this site I was most concerned that I would be waiting months for any snagging or queries that I had. I have to say that Matt the recent new Foreman couldn’t be any more helpful and accommodating, he’s gone out of his way to make sure my move went smoothly and I was happy with everything, it’s just a pity he wasn’t here longer.

Julie · 29 January 2020

★★★★★ 5/5

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Thank you Harron homes for building me…

Thank you Harron homes for building me a beautiful home great experience for start to finish sales have been fantastic and so helpful and the site team are just as brilliant and always there to help if any problems should arise.Shipley lakeside is fantastic family location to live and a must place to check out if think of buying a new quality home .

Michael · 10 September 2022

★★★★★ 5/5

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Laughton Gate

We just wanted to share our great experience so far that we have had from the sales team at Laughton Gate, Joanne and Julie have been amazing by helping us reserve our dream home. We couldn’t be happier, and can’t wait to move in to our new home. The ladies are a credit to Harron Homes. Thank you!

Owen · 8 April 2023

★★★★★ 5/5

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Victoria Heights

Jacquie and Gary at Victoria Heights have taken a lot of the stress out of moving home, and gone above and beyond in ensuring our requirements and expectations are met.

Ken · 21 November 2024

★★★★★ 5/5

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We have just bought a house at fixby…

We have just bought a house at fixby and Jane has been absolutely amazing and extremely helpful with everything. Thank you so much.

Aman · 3 September 2021

★★★★★ 5/5

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Great community support with playgroup’s Easter Egg Hunt

The team at The Hawthornes supported the local playgroup’s annual Easter Egg hunt. They put together Easter activity packs and Easter Eggs which went down a treat with the children. Caroline and Jeanette organised this and made sure that everything was in place for the day. Here’s to working together as a team again in the future! #communitysupport

Carlton · 2 April 2023

★★★★★ 1/5

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They say they sort out most snagging…

They say they sort out most snagging issues within 28 days. We moved in nearly 3 years ago and still have over 25% of defects outstanding.Beware! Once they have your money, they do not want to know you.

Alan · 8 July 2024

★★★★★ 5/5

Trustpilot

Great

We were greeted by Jeanet on Rossington site who was able to spend time with us showing us around and explaining features of the house. She answered all of our questions and was able to signpost us to get more advice.

Sonia · 14 May 2024

★★★★★ 5/5

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Jan Clarke at High Gables Pocklington…

Jan Clarke at High Gables Pocklington was extremely considerate and professional when dealing with my wife and I. She was really helpful with answering any questions.

Neil · 8 December 2020