Trusted Agent profile · Plymouth · Devon
Verified
★★★★★
2 reviews from tenants · all 69 reviews
52B Mutley Plain, Plymouth, Devon, PL4 6LE
2 reviews of Smeaton Homes's Plymouth office come from tenants, rated 2.5 out of 5 on average. We know the reviewer is one of the tenants when they told us, ticked it on the review form, or the review says so.
2 reviews from tenants, from every platform, shown as written. First names only.
4/5
View AgentsKim McDade
Kim was very helpful and helped me find the apartment that I am currently renting. She was very kind and made sure my voice was heard during the whole renting process. I would highly recommend working with Kim in the future.
1/5
View AgentsVery unprofessional.
On the day of viewing the letting agent was late and so the current tenants let us in to view. They told us it was completely unfurnished, even with emailing the agents to confirm this they did not respond until 2 day before we moved in and then they still didn't know. They do not give 24 hours notice to visit property for maintenance. Paid my deposit nearly 2 months ago and still awaiting TDS confirmation and reference numbers yet alone receiving a copy of the inventory. Very unreliable and untrustworthy as if moving isn't stressful enough being made to feel like them taking hundreds of our pounds in fees to move into a property is an inconvenience to them is going to be detramenting to the company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
2 reviews from tenants, rated 2.5 out of 5 on average. For example, Anonymous wrote: "Kim was very helpful and helped me find the apartment that I am currently renting. She was very kind and made sure my voice was heard during the whole renting ..."
The reviewer ticked it on the review form, the agent recorded it, or the review says so. Reviews that do not say are not counted here, so the real number is usually higher.
