Trusted Agent profile
★★★★★
37 reviews across 2 platforms
4th Floor Salt Quay House, Sutton Harbour, Plymouth, PL4 0HP, Plymouth PL4 0HP
Keane & Parker's Plymouth office at 4th Floor Salt Quay House is rated 4.9 out of 5 across 37 reviews on two platforms, including 36 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Plymouth office, from every platform, shown as written. First names only.
5/5
GoogleFrom start to finish Mark was very accommodating and understood this was a difficult time for our family. Our photos stood out on rightmove compared to other agents. Every step of the way he communicated with us and was the only agent actively driving our chain of 7 when other agents didn't have a clue. I am in the home industry & Keane & Parker is the only agent I will ever use now he was brilliant and I cannot recommend enough. Thank you 🙏
5/5
GoogleAbsolutely outstanding start to finish. We used Keane and Parker for the sale of our property. We met Mark initially who was very knowledgable and we instantly felt confident with his valuation and plan to sell. We had an offer over asking on the first day of viewings! Heather then took over the rest of the process with us and straight away set up defined line of communication. Heather was on hand pretty much 24/7 for any questions we had and made the whole process completely stress free! I couldn't recommend them enough
Thank you so much for your review Ewan. It was a pleasure helping you all move, especially with your new baby as precious cargo! All the best, Mark & Heather.
5/5
GoogleA massive thank you to Mark who helped me and my husband purchase our first home!! We were supported through the whole process and mark was only a message away with support! and we honestly felt all our questions were taken seriously, a very new and scary milestone in our lives was made so much easier by the support given to us! Amazing company with amazing communication! Thank you so much!!
5/5
GoogleWe cannot thank Mark enough for the work he did with our move. If it had not been him going above and beyond for most of the chain, it would have fallen through. If you are having any doubts about choosing Keane and Parker to sell your house, I hope this review allays those doubts. The best bit about it is that Mark was not even our estate agent! We choose another highly reputable estate agent and we had more communication from Mark than we did from them. Once again, my sincere thanks on making the move happen! Mike and Emma.
5/5
GoogleSo many thanks to Mark for being constantly available, always helpful and bending over backwards to ensure that our property purchase went as smoothly as possible.
Thank you for your kind words and review Sallie, and I was delighted to help you into your new home! Regards Mark
5/5
GoogleJust sold our 2nd house with Keane and Parker and cannot recommend them enough. On both occasions they've secured buyers within less than a week of our property going live. Mark and Heather are fantastic. Their service is second to none and not only are they impeccable at what they do, they are so down to earth with it. Heather has been amazing every step of the way. We're hoping this is our forever move but if at any point we choose to sell again in the future, we won't hesitate to book straight in with Keane and Parker!! Thanks so so much for everything!
5/5
GoogleCould not recommend Keane and Parker enough! We sold our house with them last year. Mark and Heather were both so welcoming, friendly and helpful throughout! I am writing this so far down the line as I forgot to with all the stress of packing things away etc. But I still see their properties for sale and I believe they always have the best photographs out of all estate agents. It makes me want to buy all of the houses they post! Thank you both, apologies this is so delayed, Sam and Jodie Copp
5/5
GoogleMyself and my partner have just purchased a property listed by Keane & Parker. From the first viewing and at every single step Mark went above and beyond. Constantly updating myself on where we were with the process. I could not recommend more, Mark's contacts and knowledge are next to none. He really was the driving force behind the conveyancing stage, A big thank you from me and Lauren,
5/5
GoogleThis is the second time my wife and I have used Keane and Parker and we cannot speak highly enough about them. A small company that offer that personal touch and professionalism especially during an unstable and unpredictable market, but we had our full trust in them and they delivered. Mark and Heather work brilliantly together and Heather is relentless in chasing solicitors and other estate agents to get everyone to completion. We couldn't be more grateful for the service they have provided, thanks again!!PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe have used Keane and Parker twice in the last few years, once again they have been fantastic. This is one of the most stressful things we go through, but with their personal touch especially from Heather who we found was willing to keep us informed anytime of the day giving us peace of mind. They are very efficient and professional with an extremely personal touch. We thoroughly recommend Keane & Parker 100% Thank You Heather and Mark Mike and JenPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe used Keane and Parker to sale our home in 2020. After 7 weeks the sale fell through. Our buyer pulled out. The house was back on the market and within 24 hrs we had sold again. Heather and Mark were both very supportive and great at tying everything together. Nothing was too much trouble. I would definitely recommend them. Anyone can sell a home, thats the easy bit, its keeping the chain together, the bits that come afterwards thats crucial. They were fantastic 👏PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleHeather & Mark were exemplary with my tenancy and property sale. They were informative, attentive, upfront with fees, professional and went well above and beyond, I cannot thank them enough! Hugely recommend using Keane & Parker as a local and professional Estates Agents in a tricky housing market. An absolute delight during one of the more stressful life-events... they should be anyone’s first port-of-call when it comes to buying/selling. Thank you once again.
5/5
GoogleMark was absolutely brilliant! By far the most professional and knowledgeable estate agent we interacted with during our whole buying process. This was especially appreciated as first time buyers. Mark kept us in the loop through the whole process. We would certainly recommend Keane & Parker!
5/5
TrustpilotFrom start to finish Mark has been…
From start to finish Mark has been amazing! Thank you so much for going the extra mile.
5/5
GoogleAfter multiple attempts to sell our home using different strategies with other estate agents that did not produce the results we needed, Keane & Parker stepped in and immediately started to get the viewings we so desperately needed. The prompt quality feedback we received after viewings allowed us to tweak our offering to get the right people through the door and lock in the price we needed to be able to move. Heather was an absolute pleasure to deal with during the sale and kept us consistently well informed and educated throughout the whole process. I wouldn't hesitate to recommend them to others.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Google'If Carlsberg did Estate Agents.....' Not just any estate agent, Heather & Mark go above & beyond to the extent that weeks after our completion, Heather was on the look out day & night for the perfect property for us, which of course she didn't have to do! Now happy to report, that thanks to her efforts, we now have a stunning pad!! Can't recommend them enough! Thank you #teamkeaneandparkerPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleWe had the perfect buying experience with Mark. Viewing to completion in 8 weeks.Mark was highly knowledgeable and always responded to any questions ASAP. He definitely went above and beyond during the process and made purchasing a house seem simple and stress free. Thank you
5/5
GoogleMark has been fantastic from the start. Great knowledge and advice resulting in a quick sale above the guide price. Updated regularly through WhatsApp Mark has been contactable from start to finish. Can't recommend Keane and parker enough.
5/5
GoogleKeane & Parker have been a partner agent of ours for a little while now and recently we have jointly sold a property at auction for a client of Mark's who was over the moon with the result. It's been an absolute pleasure working alongside Mark who is knowledgeable, full of professionalism and a credit to Keane & Parker. Already looking forward to working together in the future and hopefully for many years to come!
5/5
GoogleWe recently bought with Keane and Parker and what a fantastic experience we had. I’d heard buying your first house was stressful but heather and mark made the process so easy. A massive thanks to Heather who first took me to the property while I was in a cast with a broken ankle and couldn’t drive. Would definitely recommend these guys. Top service
5/5
GoogleWe cannot speak highly enough of the professionalism, dedication, attention to detail and personal focus on ensuring that clients needs are recognised and nothing was ever too much trouble. We had the pleasure of working with Mark, from Keane and Parker, when selling our property. Mark came highly recommended and we would not hesitate in recommending Mark, Keane and Parker to others. Thank you. Kirsty and Alan.
5/5
GoogleHave experience of Keane and Parker for both sales and lettings and can’t fault them. Mark and Becki are both clearly experienced in their profession, are responsive and provide excellent customer service. We won’t hesitate to use them again.
5/5
GoogleThanks Mark for everything you did to help our house sale and move go through so quickly and smoothly. I would highly recommend you to anyone I know. Always keeping me up to date with the latest developments. Keane & Parker are the best agents I've dealt with to sell a property.
5/5
GoogleOverall a brilliant experience buying a house through these guys! Far more personal than anyone else I spoke to in the process of looking for a house! Nothing was to much trouble and I even when things wasn’t 100% smooth I had nothing to complain about. Reply to my silly questions at any hour of the day and any any day of the week! From the first viewing, the day my offer got accepted and the day I had the keys dropped to me. Would 100% recommend to sell or buy through Mark & Heather! Sure everyone else is brilliant but these two looked after me 👌 thank you for everything!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Keane & Parker's Plymouth office has 37 reviews across two platforms: 36 on Google, 1 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Keane & Parker is rated 4.9 out of 5 across all 37 reviews, and 4.9 out of 5 on Google from 36 reviews, checked 9 October 2026.
Keane & Parker, 4th Floor Salt Quay House, Sutton Harbour, Plymouth, PL4 0HP, Plymouth PL4 0HP.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.