Homes Estate Agents Petersfield reviews

★★★★★ 5/5

Google

I have used other estate agents before and a lot of the time they came with no information or knowledge of the property, but this was not the case of my experience with Homes. They clearly make sure their employees turn up to the property knowing the house and willing to help find the right home. I had been in contact with Olesia from the Petersfield branch for over a year and she has shown me a number of properties. On each occasion her high professionalism, attention to detail and communication was very important in my process of purchasing a property. During the Covid pandemic she followed the rules and provided PPE to view the property. Thank you!PositiveResponsiveness, Professionalism

Max · 26 August 2021

★★★★★ 5/5

Google

From start to finish we only received a professional yet friendly level of service from Homes. Our journey was a little bumpy, as a lot of house moves can be but this was through no fault of Homes and they supported us to eventually finding our perfect house. Once we had the offer accepted there was an after sales team looking after us through to competition, which we would have been lost without. Wouldn't hesitate to recommend.PositiveProfessionalism

Holly · 26 August 2021

★★★★★ 5/5

Google

Fantastic service from the start. Despite a very complicated set of challenges the patience, diligence, pragmatism and tenacity of the Sales Progressor - Tina - was the difference between this sale (and purchase) actually happening. We do not know what we would have done without her, I'm certain that there must be a "raise" in the pipeline for Tina ;) Would not have happened without her. Thank you very much for all your hard work.PositiveProfessionalism

David · 26 August 2021

★★★★★ 1/5

Google

Unfortunatley we had a terrible experience with Homes Estate Agents who purposley and provably misled us about the status of the property we were purchasing through them. A very long, stressful and complicated purchase followed. The after sales team were so poor we ended up talking to the sellers directly as Homes refused to pass on our communication or give us any of the information we asked for. Whilst you expect Estate Agents to bend the truth a little, what we experienced could have had a very serious financial impact for us and led to many months of anguish for both their client and us. We really hope Homes Estate Agents consider how much of an emotionally stressful impact their conduct can have on their clients and buyers during what is naturally a stressful process as it is.

Felicity · 23 June 2020

★★★★★ 5/5

Google

We recently used Homes in Petersfield to market and sell our property. Our first contact was Ollie Williams the branch manager who carried out the initial valuation. We found him extremely helpful, very knowledgeable and most enthusiastic. This service continued from day one to the completion of the sale. We received regular updates and progress reports from him and all the wonderful team in Petersfield. Excellent customer service, we highly recommend Homes and would definitely use their expertise again.

Den · 23 June 2020

★★★★★ 5/5

Google

Very good agency. Hard working, reliable and friendly team - Aidan and Jake particularly. In a strong market many agents are complacent but not the case with these guys!

Elliot · 23 February 2023

★★★★★ 5/5

Google

I found the Lettings team at Homes (based in Liphook and Alton) to be very friendly, approachable and helpful from the word go. They are quick and efficient and nothing is a problem. They rented my house very quickly and everything has gone very smoothly. They have always been available to help with any query, and immediately communicated with me over any issues that need resolving. I also liked the information they gave before I signed up to let my house with them - it was clear and easy to read with no jargon. They gave me the most thorough information compared to other agents, and so far I am very happy with the service I have received from them.

Sara · 24 June 2019

★★★★★ 5/5

Google

Having recently sold my flat through Homes estate agents of Petersfield, I only have great things to say about them . I had a difficult sale but homes worked so hard to push it through for me when even I thought it might not happen . Thanks Homes , and even more Tina , you where amazing thank you .

Brett · 24 January 2023

★★★★★ 4/5

Google

Efficient, polite, helpful.

Mike · 27 April 2024

★★★★★ 5/5

Google

Homes found me a rental that I fell in love with and was living in within a month! They were super quick and efficient with paperwork (especially over the busy Christmas period) and I know I can call if I ever have a problem. They are friendly, approachable and understanding and made what I thought was going to be a hectic and stressful move, very easy and worry free! Thank you homes 🏡

Alyshia · 24 June 2018

★★★★★ 5/5

Google

Very helpful, friendly and knowledgeable

Lisa · 28 October 2023

★★★★★ 5/5

Google

Helpful service. Not intrusive or pushy. Professional, communicative and friendly. No complaints at all

Peter · 24 January 2023

★★★★★ 5/5

Google

great service from the team especially Lewis and Mandy. house let very quickly

Rich · 24 June 2019

★★★★★ 5/5

Google

To lady who was handling calls at your office this Friday thank you so much for brilliant service. And for arranging a viewing so prompty despite all the things that was going on in the background. We hope Declan gets well soon x

Jovita · 25 November 2022

★★★★★ 5/5

Google

Homes really helped us out with a transaction recently, talking us through multiple ways to approach an issue we had and being very patient. We also found them very responsive to last minute requests for viewings. Kudos to Charles and Olesia who we remembered particularly from the whole team, thank you!PositiveResponsiveness

Katie · 26 August 2021

★★★★★ 5/5

Google

Homes really helped us out with a transaction recently, talking us through multiple ways to approach an issue we had and being very patient. We also found them very responsive to last minute requests for viewings. Kudos to Charles and Olesia who we remembered particularly from the whole team, thank you!

Katie · 23 June 2021

★★★★★ 5/5

Google

Homes Estate Agents were excellent. They were extremely helpful in what turned out to be a long winded purchase. They went above and beyond keeping me informed and answering my many questions.They could not have been more helpful.

Jayne · 24 January 2023

★★★★★ 5/5

Google

Sold our home through Homes this year. What's most valuable about their service is the effort they make to push a sale through once it's been agreed, sticking right with you til it's all done.

George · 24 January 2023

★★★★★ 5/5

Google

Homes sold out house for us this year. We were especially pleased with the after service with Tina. Always very friendly, patient and helpful. Always communicating with us which is definitely what is needed mainly when buying & selling a house! Kellie & John LawrencePositiveProfessionalism

Kellie · 26 August 2021

★★★★★ 5/5

Google

I put the sale of my house in the hands of Homes of Petersfield, they provided a very efficient, friendly and prompt service, my thanks to all involved, would highly recommend

Steve · 24 January 2023

★★★★★ 1/5

Google

Phoned them yesterday to ask about my tenancy agreement and I had the most rudest man ever, and he put the phone down on me. Highly professional (not) nothing but awful customer service and still Waiting an update which as of yet still hasn’t happened. Would not use.

Sarah · 24 June 2019

★★★★★ 5/5

Google

Always got feedback on viewings on my house quickly. Great team down there who chased various parties on the house I was buying to keep things moving along. I'd definitely sell my house with Homes next time we move

James · 23 June 2021

★★★★★ 5/5

Google

Very helpful team from enquiry to completion. As a first time purchase, I didn’t know the full process but Homes made it clear and easy. Would 100% recommendPositiveQuality

Charles · 26 August 2022

★★★★★ 5/5

Google

We were very happy with the service that we received from the Petersfield branch of Homes, especially during the restrictions imposed by Covid 19. Our sale and purchase were very well handled.PositiveResponsiveness, Quality, Professionalism, Value

Michael · 26 August 2021