5/5
GoogleI am very glad to contact Chloe Bowles from Cornells agency, who helped me making all the procedures very quickly and explained everything in simple way. Very happy with their service
Trusted Agent profile · Peterborough
Connells Peterborough reviews
★★★★★
1,818 reviews across 2 platforms
14 Cowgate, Peterborough, PE1 1NA, PE1 1NA
Connells's office in Peterborough, at 14 Cowgate, is rated 2.2 out of 5 across 1,818 reviews on two platforms, including 184 Google reviews rated 4.3.
Reviews
Every review we hold for the Peterborough office, from every platform, shown as written. First names only.
Google5/5
GoogleIf you are looking around Peterborough, ask for Myles! Professional, supportive and does his due diligence in advance so you are not left with unanswered questions! True asset to the team.
1/5
TrustpilotAllocated me a flat without confirming…
Allocated me a flat without confirming with me first. Didn't even know about their own break clause. Now I am -£265 as I wanted to cancel going for this flat I didn't even ask for after 2 days.
5/5
TrustpilotDespite a sometimes difficult sale…
Despite a sometimes difficult sale Connells were helpful and kept me updated. The sale was handled professionally and I was guided at all times.
1/5
TrustpilotEdgbaston branch is the worst ever.
Edgbaston branch is the worst ever.The worst customer service and unhonest . Time waster . I don't know where is the top managment of this company.It was the nightmare experience and unprofessional !!!!!Zero star only
5/5
TrustpilotConnells helped me out with everything…
Connells helped me out with everything I needed. Every time I rang Imagen got back to me that day and really helped out. Highly recommended. Couldn’t sell my house. Then Connells took over now it’s gone. Couldn’t be happier with them all
1/5
TrustpilotDO NOT USE!!
DO NOT USE. JULY 2017We paid for a Homebuyers survey it was a complete waste of money. They didn't spot any of the structural problems to the house. When we complained we were fobbed off . Wish we had just saved our money and paid for a much cheaper valuation
1/5
TrustpilotFalsely advertising properties
Falsely advertising properties by leaving out key details. Drove an hour to view property to be told the building the property was in was being knocked down in 2 years or so. Completely wasted my time by not mentioning key information in the listing or on the phone.
1/5
TrustpilotIncredibly poor service, do not use
Incredibly poor service, shocking photos and property details. Connells ignored our requests and failed to address the errors in our listing. We complained and this was ignored, after termination of the contract for their poor service we've been harassed with daily sales calls from them! Do not use
1/5
TrustpilotNEVER USE
These estate agents are a bunch of cowboys. The service I received was terrible, their marketting was low rate and when I came to complain, my letters have been ignored. Use any company to sell your house, except this one. They are dreadful and I will NEVER recommend them to anyone.
1/5
Trustpilot2600 pounds
2600 pounds they take from us to rent a house,we go on agency to take the house keys and they say that we cant rent the house,after we pay everything,house,depozit,agency.We still wait to give our money back and nothing after 9 days.This guys have to be in jail
5/5
TrustpilotVery professional speedy service very…
Very professional speedy service very helpful and quick response to any questions I had in buying my new home hightly recommended very big thank you to LYNSEY PHOBE AND JAMIE thank you very much
2/5
TrustpilotBooked in for a mortgage re mortgage …
Booked in for a mortgage re mortgage review this morning, only to find out the guy we booked in with is out of office all week!Typical behaviour from this shabby company..we had problems with them two years ago after buying for first time.DO NOT touch with a barge pole!
1/5
TrustpilotThe surveyor Guy
The surveyor Guy, missed a critical issue with this building. 10s of thousands of pounds to fix what he missed. Raised the issue with them and RICS and they all shyed away. Disgrace to there profession, if there is one.
5/5
TrustpilotSian WIlliams
Sian WIlliams, has been so helpful as a first time buyer she made sure everything goes well, her reassurance gives me lots of hope
1/5
TrustpilotValued our house £20k less than…
Valued our house £20k less than everyone else!!Absolutely fuming.They used the lowest valued houses in other streets and of different types. ie terrace when ours was a semi.Even the rental value was £100 less than what the local estate agents recommend. Cowboys!
4/5
TrustpilotFirst house
As a new couple getting their first house in was quite stressful but all processes where ran professionally and I’d like to thankyou ajay and Lucy for helping us as much as you have
5/5
GoogleRaj the mortgage adviser was absolutely fantastic from start to finish! She went above and beyond the normal and could not have done more for us. We will certainly be using her again in the future and would highly reccomend her to anyone looking for mortgage services!
1/5
TrustpilotStopped responding after closing the deal
After the reference checks passed, the real estate agents became silent and not responding to any communication. Called them on the phone and were rude. They don't care for renters, not interested to provide a seamless transition to new place.Would not recommend them.
1/5
TrustpilotAbhorrent and incompetent for entirety of tenancy
Such a horrific experience I can’t bear to re live it. No response to our formal complaint. No hot water for months. No refunds received.
1/5
TrustpilotAbsolutely worst customer service
Absolutely worst customer service. Property management team makes you go around everywhere finding what you need even though your property is fully managed, everytime new person is dealing with you case. Bad reference of tenants and you end up paying money to get service from connel.
1/5
TrustpilotAbsolutely appalling
Absolutely appalling! Slow to respond unless it directly affects them. Utterly poor customer service. We bought a house and were left in a really horrible situation due to negligence and lack of clarity. We will NEVER use Connells again.
5/5
TrustpilotConnells Warndon Branch
We listed our house with Connells, Warndon, and received exactly the service they promised, and a bit more! They were professional and friendly from start to finish, with honest and accurate information given. I highly recommend the Warndon team to anyone buying or selling in the area.
1/5
Trustpilotworst estate agents do not use
We decided to sign up with Connells to sell our first house biggest mistake we have made!!Do not use'n once you have signed they do not care. No chasing the chain, no answering calls and always late leaving the buyers outside the house knocking. Need I say more....
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