Connells Werrington reviews in Peterborough

★★★★★ 5/5

Google

We recently used Jason and his team in Werrington and they couldn’t be more helpful. It had been some time since we’d last sold a property and being out of country, we needed to choose the “right” estate agent. The entire experience was seem less, excellent levels of communication and delivered with warmth and accuracy. Thanks guys, great jobPositiveResponsiveness, Quality, Professionalism, Value

John · 11 November 2021

★★★★★ 1/5

Trustpilot

Terrible estate agents

Terrible estate agents. You cannot believe a word they tell you , never answer the telephone and never return calls . They make excuses up as they go along

Robert · 25 September 2026

★★★★★ 5/5

Google

Jason was not only a great manager in every was but has also become a lovely FRIEND. l personaly would like it if he was credited for his hard work. Jason goes much further than he has to. I always feel relaxed with Jason and would recommend Jason to anyone l know. THANKYOU JASON FOR LOOKING AFTER ME.PositiveResponsiveness, Quality, Professionalism, Value

Marinus · 11 November 2021

★★★★★ 5/5

Trustpilot

James Edmondson from Connell attended…

James Edmondson from Connell attended my home to provide a mortgage valuation survey. James explained to process in detail and was very friendly and really put me at ease. He made sure i understood everything and answered any questions i had.Nothing seemed too much trouble and he made sure the process ran very smoothly.thankyou for a great experience.

Sam · 26 February 2026

★★★★★ 1/5

Trustpilot

Overall poor, bad communication and driven by viewings not sale

My property was listed in September, I had offers but was not entirely happy with the risk of one, though went with the advise of their branch manager. The communication and info was pretty poor, which ultimately led to the buyer pulling out in Feb, right when my offer on buying a house was agreed. Up to this point their performance was somewhat excusable, but Connells then seemingly chucked any random through my house without due diligence checks as to whether the viewer was in a position, or even able, to buy, which was extremely inconvenient. The feedback also showed clearly they weren't 'selling' the house, or answering questions, but this may be more a point on the viewers than the caliber of agents (who are generally pretty good though on occasion were a touch rude). This also meant I lost out on another house purchase.The past week, whilst on a training course working from home, I requested viewings to be cancelled, but Connells proceeded anyway, interrupting to a potentially detrimental result on my course. Once is bad enough but then two days later they arrived on another viewing, earlier than it even had been booked, that had also been cancelled, with my partner having just stepped out of the shower to see some random guy in my garden looking through the windows. One of these issues is excusable but not all continuously.I'd strongly advise using any other agent

Mr · 26 April 2023

★★★★★ 5/5

Google

Amazing staff, very helpful, Jason markland was very professional thought-out the whole process and help us with anything we needed.

Marcus · 11 April 2026

★★★★★ 5/5

Trustpilot

We (Lisa/Jon) are very pleased to say…

We (Lisa/Jon) are very pleased to say that CONNELLS Estate Agents mutley plain are very professional/ courteous and nothing we needed was not to much trouble for the team. From beginning to end of the process is selling our house was excellent. We highly recommend Alli / Sam and TEAM if you are looking to sell your home. All our thanks and best wishes to you all.

Jon · 1 March 2024

★★★★★ 1/5

Trustpilot

terrible estate not answering phone…

terrible estate not answering phone calls i was ringing the office in kings wood the lady on the phone slam the phone on me if you selling a house you are wasting your time with these people

Jorawar · 25 July 2026

★★★★★ 5/5

Google

We were very pleased with the service we received from Connells. Our sale had some bumps along the way but we were kept up to date with everything . Jason could not have been more helpful. All the staff were so good to deal with. Thank you so much.

Tracey · 10 July 2025

★★★★★ 5/5

Google

Jason personally dealt with the sale of our property in Werrington ensuring the sale progress was monitored and swiftly concluded. His weekly updates were much appreciated and the communication at other times was accurate and informative. If Jason was not available Liam was helpful and fully aware of the sale situation. Both Jason and Liam's manner was always professional and polite. I would highly recommend Jason and his team

David · 12 November 2018

★★★★★ 5/5

Google

I have just sold my house and purchased another property through Connells in Werrington. Jason and his team were always professional and helpful. I had lots of viewings resulting in several offers and sold my house for the full asking price. Excellent! Jason gave really sound advice regarding properties and financial decisions. I thoroughly recommend Jason and his team.PositiveProfessionalism

Jenifer · 11 November 2021

★★★★★ 5/5

Google

Connells were very professional. They sold my property quickly which was presented well. We had updates each week and paperwork was chased to keep the sale on track. Would definitely use them again.

Sally · 11 December 2025

★★★★★ 1/5

Trustpilot

Mortgage Advice Service, Extremely Disappointedg this review out of sheer…

I am writing this review out of sheer frustration with the service I received from Connells during my recent remortgage process. This was my first ever remortgage, and from the very first call I made it clear to the advisor that I had no prior experience and needed clear guidance, step by step. He assured me he would explain everything properly but unfortunately, that never happened.

Saeed · 24 November 2025

★★★★★ 5/5

Trustpilot

Had a survey conducted from James…

Had a survey conducted from James Edmundson. I mean, what can I say... he was quick, efficient and friendly. It was immaculately clear that he knows his trade and knows full well what hes doing. Knows the area impeccably and promised a quick turnaround on delivery. Connells... youve got a keeper.

Jack · 31 March 2026

★★★★★ 5/5

Trustpilot

I used the in house mortgage advisor…

I used the in house mortgage advisor Joseph Whitmore when buying my house. Throughout the process he was professional and very knowledgeable. He dealt with issues quickly and confidently ensuring that the mortgage went through in a timely manner. Would recommend Joseph to others in the future

Darren · 19 December 2024

★★★★★ 5/5

Google

Throughout the whole process of selling my home and buying my new home with the Connells Warrington team I felt supported and confident that things where moving in the background. Jason and the team worked hard to solve challenges that came up and kept me informed. Very happy with the services provided by all of the team.

James · 11 November 2021

★★★★★ 1/5

Trustpilot

Very poor experience with Connells

Very poor experience with Connells. I was quoted a clear fee to find new tenants which was supposed to include references, Right to Rent checks and the tenancy agreement. Instead, I received a statement with lots of extra and duplicated charges.

Sanjay · 4 June 2026

★★★★★ 5/5

Google

Great experience from start to finish. I was buying a property and they kept me well informed of any updates. It was a difficult purchase due to a chain, however, I was supported throughout. Thank you Connells.

Atilla · 11 October 2025

★★★★★ 5/5

Trustpilot

Connells - sound, experienced, and full of vitality.

Would like to say that Connells helped me with the purchase of a leasehold property in 2019, and also for the sale of the same property in 2022. Always friendly, found the right buyer (taking their own considerations into account), and were highly responsive, informed and moved at the right times. Have no complaints, only praise. Would like to thank Emma Eldridge for her work in 2021 as she identified a sound purchaser for good reasons, and helped to make it happen for them on their timeframe, which is the most important thing of all.

Tom · 1 December 2022

★★★★★ 5/5

Google

Brilliant service from the moment they valued my house, until the day I moved. Jason went above and beyond on several occasions, often fitting in appointments outside his working hours, to fit with mine. He kept me regularly updated and made the whole move as stress free as possible. I also got excellent service from Laura, their mortgage advisor. I highly recommend Connells Werrington.

Kate · 12 November 2019

★★★★★ 5/5

Google

Absolutely superb service. Jason and the team handled the whole process from the initial valuation, multiple offers, renegotiation and then the arduous, lengthy, torturous conveyancing through to exchange with expertise, tact, sympathy, advice and just general good humour. Jason, I'm gonna miss our regular phone calls.... 😉 …

Hannah · 11 November 2022

★★★★★ 1/5

Trustpilot

Dysfunctional

Have been using this company for a fully managed service on our rental property. To provide a balanced review - here's the positives:They will invoice you for their costs on time. The in team branch do their best to help but are at the mercy of a dysfunctional corporate business model....now to the negatives:The remote "support centre" team are anything but supportive. There is a lack of accountability, communication and follow up. Simple tasks such as informing energy suppliers of tenancy changes take months to get resolved. Communication flows from the tenant to landlord are poor. Chasing outstanding issues such as overdue rent or maintenance tasks feels like a tick box exercise which results in further delay / lack of action. Good luck if you have a deposit dispute as they will give you zero support. Most frustrating of all is the fact that I have escalated these issues on multiple occasions to give the company a chance to resolve and yet I find myself in the same place.My simple advice is please do your research and consider very carefully before using this outfit for a tenancy service.

Mr · 27 October 2022

★★★★★ 1/5

Trustpilot

Connells is a terrible agency that you should not work with

Connells is a terrible agency that only cares about you until the contract is signed. After being exemplary tenants for over 2 years, we have received zero support or flexibility. Despite the standard practice in the UK, they refused any 'rolling contract' options, forcing us into rigid fixed terms.

GK · 25 March 2026

★★★★★ 2/5

Trustpilot

Bad property management

I signed a change of management contract for a property already rented. Rent for the month had not been paid. Contract was signed around the 10th, and at the end of the month the arreas rent had not been pursued. I lost money on mortgage interest.

Maddy · 28 November 2024