Trusted Agent profile · Penrith

David Britton Estates Penrith reviews

4.4

★★★★★ Great

133 reviews across 2 platforms

Unit 3, Mason Court, Gillan Way, Penrith, CA11 9GR

David Britton Estates's office in Penrith, at Unit 3, is rated 4.4 out of 5 across 133 reviews on two platforms, including 123 Google reviews rated 4.4.

Google logo

4.4 / 5

123

Reviews on Google

This office

Facebook logo

4.2 / 5

10

Reviews on Facebook

This office

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Penrith office, from every platform, shown as written. First names only.

1/5

Facebook

House sale started well with Elisabeth and Louise who kept us updated on a regular basis but that changed after the 14th August, we then had no updates and after calling the office the staff knew nothing about our sale and we had no further contact until our solicitor requested you bill. You staff didn’t even know we had sold and that completion occurred in October.

Peter · 12 October 2023

1/5

Facebook

Yes they do the nice videos but I couldn’t believe they do not do any viewings on a Saturday you have to do them yourself as the seller then what good money for selling your home

John · 16 August 2023

Agent replied · 23 October 2025

This isn’t David Britton by any chance?! Absolute shower of shite! We did all of the viewings ourselves! What you pay them for I don’t know! X

5/5

Google

Brilliant professional service! I can’t recommend David Britton Estates highly enough. From the first meeting to completion their service is exceptional. Both David and Donna headed an ‘A’ team operation for us.

Chris · 14 November 2023

Agent replied · 11 June 2024

Thank you for your lovely review. You were a pleasure to work with and hope you’re happy in your new home. Best wishes David & The Team

2/5

Google

Professional support up to point of offer being accepted and then no follow up/support. Unresponsive to calls/emails from myself, my solicitors and my mortgage brokers. One progress update given throughout the 3 months prior to completion. When there was an issue in the chain in the last week prior to completion relating to my buyers( ie, who David Britton had introduced and therefore IMO should be resolving), it ended up being my mortgage brokers who sorted it and prevented completion day being delayed.NegativeResponsiveness, Value

Lynnette · 12 June 2022

5/5

Facebook

We have just bought our home through David Britton Estates and we were very impressed with the professionalism, attentiveness and responsiveness at the Penrith office. A huge thank you especially to Helen Hodgson who went above and beyond, she responded quickly to any questions and kept us informed and up to date. If Helen wasn't available I received friendly, knowledgable and swift responses. The whole team really cared about the service they provide. I would recommend David Britton Estates 100%.

Philippa · 6 January 2022

5/5

Google

Excellent service from the whole team

David · 14 December 2025

5/5

Google

Travis from David Britton Estates was really good, he made our new home purchase very smooth

Simon · 3 September 2025

2/5

Google

What is the point of a website full off houses that have been sold, in some cases months and months ago. Making it very hard to find an actual house for sale.

Dan · 12 June 2023

Agent replied · 11 June 2024

ALL sales on our website are current!!! It is not our fault that the solicitors have been slow at getting sales through! There is also a button on our website to take out sold property and see for sale only. Leaving a poor review for a small business is very disappointing because you firstly have not worked out the site and secondly not understanding the extreme amount of time pressure imposed upon us for reasons out of our control! David Britton Managing Director

5/5

Google

Great Work. I think this wouldn't be possible with any other selling estate agents... David Britton are truly remarkable service They help me sell my property at good price in reasonable timelines

Nupur · 12 June 2023

Agent replied · 11 June 2024

Thank you so much for the great review, Best wishes Team DBE

5/5

Google

We recently bought a house through David Britton. What a refreshing experience, once our offer was accepted there was no back and forth/silly games like we'd had with other agents. From start to finish the whole process only took 7 weeks and we were kept well informed. We viewed 4 houses in total, 2 of these were through David Britton, and the all around service experienced was far superior to other agents. If/when we are looking to buy/sell again I'll be sure to ook out for these guys.PositiveResponsiveness, Professionalism

Rhys · 12 June 2021

5/5

Facebook

Great experience with David Britton Estates. Smooth house purchase. Good communication through Helen with the vendor as needed.

Nicola · 22 March 2024

Agent replied · 23 October 2025

Thank you for the review and we hope you are very happy in your new home. Best wishes Team DBE

5/5

Google

Everyone worked so hard to ensure the sale of our property completed. It wasn’t a straightforward process which resulted in delays, the sale wouldn’t have gone through without everyone’s commitment.

Kerry · 15 January 2025

5/5

Facebook

David provded a first class service and offered excellent advice. I would highly recommend to other potential clients

Tracey · 19 October 2023

Agent replied · 23 October 2025

Hello Tracey Little 👋 How are you doing? You are always making sense with your post, Well life is beautiful when you have the right family, people, and friends around you. I know you don't know me, I hope you are aware that every good friend you have today was once a stranger? Sometimes we meet someone new and feel like we have known them all our lives. I must confess that women like you are hard to see Because you possess such a good and great sense of humor and I always enjoy what you share here on Facebook but we're not friends yet, and I think it would be rude to send you a friend request here without your permission and I would love to know more about you, if you don't mind, send me a friend request, thank you. I will be happy to be friends with you. If you find this message embarrassing please pardon my manners.

5/5

Google

Always excellent service from David Britton Estates. Enthusiasm and professionalism are their specialities.

Janet · 14 December 2023

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes Team DBE

5/5

Google

David Britton Estates is one of the leading agents in Cumbria. Highly recommend 👌 …

Andy · 15 October 2023

Agent replied · 11 June 2024

Thank you for your lovely review! It has been brilliant working with you 🙏 …

5/5

Google

I would like to say having contacted a few Estate agents This estate agent I found Helpful and trusting Helen and staff have been just wonderful in helping me If you need a estate agent you can trust after making a offer once offer been agreed they take house of the market and unlike a few I have had dealings with Thank you David Britton Estates Agent :)PositiveResponsiveness, Quality, Professionalism, Value

T · 26 August 2020

5/5

Google

Fantastic service, staff really friendly and helpful.

Lee · 14 December 2023

Agent replied · 11 June 2024

Thank you for the kind review. Best wishes Team DBE

5/5

Google

2nd property sold through David Britton and everything went smoothly and very happy with the service from photos to updates to completion. Geoff O

Geoff · 12 June 2022

Agent replied · 11 June 2024

Thank you Geoff for the lovely review. It was a pleasure to work with you again. Best wishes David

3/5

Google

Didn't return our call for viewing request so had to chase them for reply. Got the impression that they thought we were not in a position to buy (couldn't be further than the truth) Shown around by estate agent who was punctual and polite.

Robert · 12 June 2023

5/5

Google

Extremely helpful and lovely staff

Anita · 14 November 2023

Agent replied · 11 June 2024

Thank you very much for your great review.

5/5

Google

We have just completed a house sale and been very pleased with the service.Hayley in particular has kept in regular contact, looking into any hold ups and ensuring that everything went as smoothly as possible. Would recommend

Helen · 14 November 2023

5/5

Facebook

Video of inside and surrounding area is fantastic as potential purchasers can really see what they are looking at, much better than photos, sold our house whereas before we got no viewing

Sophie · 16 August 2023

5/5

Google

Really good estate agent explained everything well, very quick to get photos done, actually showed prospective buyers around, which is more than what a lot of estate agents are doing....and sold my house in less than a week... excellent would definitely recommend them👍 …

Julia · 12 June 2022

5/5

Google

Slick, professional and innovative and got the job done. Had a list of buyers waiting, some of which who came to visit the following weekend resulting in a sale very close to the asking price. Couldn't really fault them at all.

T · 12 June 2021

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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