Trusted Agent profile · Penge
Verified
★★★★★
484 reviews across 2 platforms
129 High Street, Penge, SE20 7DS
Part of Key Property Consultants, see every office.
Key Property Consultants's office in Penge, at 129 High Street, is rated 4.8 out of 5 across 484 reviews on two platforms, including 468 Google reviews rated 4.8.
Every review we hold for the Penge office, from every platform, shown as written. First names only.
5/5
GoogleExtremely happy and satisfied with the agency's service and employees. Honestly, it is by far the best agency my partner and I have had during our eight years in the UK. The employees are very helpful, always available, and efficient, making the company highly reliable.
5/5
GoogleI don’t have much experience when it comes to buying/looking for houses. However, Key Property consultants made me feel welcome and helped me understand what i was looking for. I spoke to a worker called Nancy who was incredibly professional, helpful and knowledgeable. Once again thankyou.
Hi, Kai.fernandess. Thanks for taking the time to share your positive experience. We truly appreciate it!
5/5
GoogleI have just had the honour of being able to have a great experience with Khadeja. She made me feel exceptionally welcomed as a customer and went above and beyond to provide great service. She was really lovely and i would 100% recommend her to anyone! If I needed this service again I would for sure come back!! Absolutely wonderful girl!!!
5/5
GoogleWe have been working with Key Property for a while now and what an organised agency they are! Ope in particular works around the clock ensuring maintenance issues are resolved as quickly as possible for tenants. Prompt payments and a friendly team. Highly recommend them!
Hi, Will. Thank you so much for leaving us a stellar review!
5/5
GoogleI had the pleasure of working with Amira during a recent property search, and I cannot recommend her highly enough. From the outset, she demonstrated exceptional knowledge of the real estate market, offering valuable insights that guided us to make informed decisions. Her attention to detail and keen understanding of our specific requirements made the entire process seamless and stress-free.
5/5
GoogleHighly recommend to anyone. I dealt with Chloe throughout my hole process and I am overwhelmed with the service I received. It was my first time renting out my property which is a scary experience but she made me feel so comfortable at all times and completely understood my needs. I would definitely use this estate agent again.
5/5
GoogleWe recently moved into one of Key Property Consultants properties and Adil and his team made the process buttery smooth! He went out of his way to create a video tour for me as I wasn't available for a live viewing. …
5/5
GoogleI can honestly say Key Property consultants have been fantastic, very professional and always willing to go the extra mile for you, especially Nesrin. She went out of her way to help fix maintenance issues with the tenants; she was very …
1/5
GoogleI waited for the agent for 45 minutes and he did not come. I had the phone confirmation 2 hours before. he didn't even call me to say he wasn't coming. they are not professionals
Hi Tomi, We didn’t have bay bookings on the day you suggested for anyone with your name. Are you sure you have left a review for the right agency? On the day and time … More
5/5
GoogleApproachable, caring and dedicated service is the experience I have had dealing with Kelly, such a friendly helpful attitude giving peace of mind to a big moment in our lives moving country! Highly recommend them.
We’re pleased to hear that you enjoyed your experience. Your satisfaction is our top priority.
5/5
GoogleI had a great experience with key property consultants especially with Keiran and Ope for their prompt response to my mails and the follow up to see that we settle in well. The response to all my questions was amazing. Always reaching out to be sure that things worked out well. I really appreciate all of you. Hope
1/5
GoogleWorst experience in my life They’re are scam,they trying to take your deposit and never give to you house, Don’t pay them even 1p, bad customer service and more , don’t trust them guys
Hi Ibrahim, I am sorry to see you feel this way, however everything was explained to you (verbally and in writing) before you made payment of your deposit. You was informed that should you fail for bad credit, not meeting affordability criteria then your deposit would not be refundable. we gave you 3 weeks to sort it all out with the 3rd party referencing company but unfortunately you couldn't prove your income. For this reason your deposit was not refundable. We still had to pay for the service of referencing you and all the administration that went into preparing paperwork etc as well as having removed the property from the market and losing out on moving someone in for that period. In future I would suggest being truthful on providing the correct information in order to avoid situations like this.
5/5
Googlekey property took over managing my property this year and they have been so on top of everything, if has been brilliant. i would especially like too thank kelly who looks after my property for always being attentive, friendly and quick.to.respond.
5/5
GoogleAyrton and the team have been incredible since they took over managing our house. They've been honest from the beginning, thorough, and found us great tenants right away. They have also handled every little detail that comes along the way, so it's been so easy working with them - I highly recommend them!
5/5
GoogleThank you to Ope for your exceptional service, so easy to contact and helpful.
5/5
GoogleI had a great experience renting through Key Property Consultants for a year. Tolga, the letting agent, was extremely helpful and always quick to respond to any questions or concerns. His professionalism made the whole process easy and stress-free. Highly recommend!
5/5
GoogleI was blown away with the professionalism and support I had from Gary Sparks, he was there for me all the way through the purchase of the property; Gary was available to help seven days a week. The experience he had is simply beyond my …
5/5
GoogleAbove and beyond service ,highly recomend.And a big shout out for Keiren Cross .We are more than happy for choosing Key Property ,as after nearly 2 months of struggling their team finaly organized our moving in. Thank you ,guys ,you are legends
5/5
GoogleKelly’s always responsive and quick to address any concerns or issues that arise, ensuring that they are resolved promptly and effectively. The level of communication is outstanding, she keeps us informed and updated on all relevant matters. Thank you!
5/5
GoogleSold another property with the help of Key Property Consultants. Gary was outstanding throughout. Always updating and helping me. He was very professional, knowledgable and polite. Really helped to keep things flowing as much as possible. I …
5/5
GoogleVery good experience with KPC. Dealing with Poonam has been a pleasure, great communication and very helpful. Very friendly team and very informative. Thanks to Ayrton too for helping me get the house I needed. Thank you all, would highly recommend!
5/5
GoogleOn the recommendation of friends, I turned to the "Key property" company and was completely satisfied with the work of the company's employees - professionals in their work. And also, I would like to thank the managers for the work of …
Hi, Katya. We are thrilled to learn that you had a positive experience with us!
5/5
GoogleMany thanks to Gary Sparks at Key Property Consultants for overseeing the sale of the property that was home to our family for over 50 years. Handled sensitively and with exemplary professionalism, Gary made what could otherwise have been a difficult process run smoothly. I'm truly grateful.
5/5
GoogleI would like to say a huge thank you to Gary Sparks from the Penge branch who helped us to find, secure and own our beloved new home. His very kind and caring personality in hand with 5* professionalism made the experience brilliant. We …
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