Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLara has been an absolute pleasure to work with. We are purchasing a property through West Wales and from day one Lara has kept us fully up to date. Our own Estate Agents and Solicitors never updated us and didn't really seem to have a clue what was going on but Lara has been ringing around people constantly chasing things up and also helping to calm me down when it all got too much for me! As much as I'm glad the whole process is coming to an end I'll miss chatting with Lara as she really is such a lovely lady and knows how to make you feel better. Lara has gone way above her job role to help us out and I'll be forever grateful for the help and support she has given to us. I highly recommend West Wales and if we ever were to move house again they would be the first place I would go to. Thank you so much Lara. West Wales are lucky to have you! ❤️
Gemma · 14 April 2025
Agent replied · 25 October 2024
We definitely are lucky to have Lara! Thank you for your review and we wish you all the happiness is your new home.
★★★★★ 5/5
GoogleMy girlfriend and I have been viewing properties with a few different estate agents and without a doubt Lauren has been the most impressive. We have viewed 2 separate houses with Lauren and she had excellent knowledge on both and conducted herself in a professional yet very friendly manor which made the experience really pleasant for us. She is a great asset to your team. Big shout out to Lara as well, you have some great really great staff.
Nathan · 14 April 2025
Agent replied · 26 August 2024
Thank you!
★★★★★ 5/5
GoogleAs this was my first time selling a property and I was full of trepidation. Lara Taylor and Sean Griffiths made the whole experience very easy. I cannot thank them enough and would recommend
anyone to use West Wales Properties.
Janet · 14 April 2025
Agent replied · 26 August 2024
Thank you for your review :-) we are very grateful for your kind words
★★★★★ 5/5
GoogleLara and the team at West Wales properties provided a very professional and efficient service throughout the sale of my houses. She was always approachable and kept me well informed at each stage of the process, ensuring everything went smoothly. Her clear communication and attention to detail made the experience straightforward and stress-free.
I would happily recommend Lara and West Wales properties to anyone looking for a reliable and knowledgeable estate agent.
Sara · 14 April 2025
★★★★★ 5/5
GoogleThis Estate Agency is absolutely excellent. Helen could not have done more to help with our house purchase. She liaised with the seller and myself countless times resolving problems and even anticipating them, providing the solution before …
Sandra · 14 April 2025
Agent replied · 26 August 2024
Thank you so much for a wonderful review - its very much appreciated. I wish you all the best in your new home.
★★★★★ 5/5
GoogleWe have just sold our house and bought a new property with West Wales properties. They were very professional and friendly from start to finish. I would like to thank Lauren and Helen who put up with all my phone calls and questions. We are busy settling in to our forever home thanks to these lovely ladies. Would highly recommend. Sarah
Symon · 14 April 2024
Agent replied · 26 August 2024
Many thanks for your wonderful review. We wish you all the happiness in your new home.
★★★★★ 5/5
GoogleFrom the start of my discussions about selling my property with West Wales Properties I was impressed both by the professionalism and efficiency of Alison and the team and the range and quality of the selling tools and services that they offered. These initial impressions, which formed the basis of my decision to sell through them, were confirmed throughout the selling process which resulted in a swift and trouble free sale at a price that I was happy with. James Etheridge as Sales Negotiator was friendly and efficient and I felt supported and confident throughout. I would happily recommend West Wales Properties to anyone wanting to sell their property and will use them again in any future sales I might wish to make.
David · 10 October 2022
Agent replied · 7 July 2023
Thank you for your review, it is very much appreciated.
★★★★★ 5/5
GoogleMy experience selling and purchasing a property through West Wales Properties was five star from my first meeting for a valuation with Amy to completing on both properties with Lara both from the saundersfoot office. In fact I dealt with numerous members of staff at West Wales Properties and everyone was professional and so easy to communicate with.
They go the extra mile working hard to match and find the most suitable clients wanting to buy your property, I had so many viewings on my property, I received regular updates also, so I was always aware of what was going on. I have used many estate agents in the past and West Wales are easily the best company I have ever used.
I am so happy with the brilliant service and highly recommend them if you want to buy or sell your property.
Thankyou everyone at West Wales Properties.
Ann · 14 April 2025
Agent replied · 23 November 2024
Thank you so much for this review - I appreciate you taking the time to put down so much information. This has made our week!
★★★★★ 5/5
GoogleThis move has taken a long time due to solicitors on our behalf.Throughout the process Lucy Williams has been in contact constantly.We have found her most professional and approachable.
Gillian · 14 April 2025
Agent replied · 11 January 2025
Many thanks for your kind words about Lucy!
★★★★★ 5/5
GoogleVery positive experience purchasing our house through West Wales properties. Lara Taylor was very helpful and kept us up to date along the way. Thank you!! X
Khloe · 14 April 2025
Agent replied · 11 January 2025
Thank you for your review - and all the best with your new property :-)
★★★★★ 5/5
GoogleHelen at west wales.Tenby has been most helpful throughout out property sale with forthcoming information at regular intervals. Could not ask for more. Great job
Jackie · 14 April 2025
Agent replied · 26 August 2024
Thank you for your review of our Tenby office and helen in particular. Diolch!
★★★★★ 5/5
GoogleWe started with Anne and when she left, we had Lara. Both were amazing and the work and support they put in to our buying was second to none. Lara deserves a medal for her patience and persistence. We can't thank her enough for what she has …
Suzanna · 14 April 2024
Agent replied · 26 August 2024
Thank you for your wonderful review :-) We wish you all the best in your new home!
★★★★★ 5/5
GoogleSince the beginning of our time with wwps, we have had nothing but superb service,communication and committment. Helen has been dilligent, amiable and Professional throughout. A sense of family has always been my feeling in my dealings and am very pleased with business that we have carried out. will recommend highly to others.
Andrew · 14 April 2025
★★★★★ 5/5
GoogleOur sale and purchase of house would not have happened without the amazing Helen. She was our contact for the sale but our own agents were useless so she also took on the role of chasing for them too. It was such a stressful time but Helen was an angel! Highly recommend!
Abi · 13 April 2025
★★★★★ 4/5
GoogleIt took forever to sell the house thanks to Liz Truss but I felt like West Wales were trying for us and when we finally found a buyer the sale went through in record time. Lara was great, kept us well informed, negotiated well and closed the deal.
Josey · 30 August 2023
Agent replied · 26 August 2024
Thank you so much for your review we have passed your comments on to Lara.
★★★★★ 5/5
GoogleWe were pleased with the service we received from West Wales Properties. Many thanks to Helen and the team for their help and support with our sale, which was dealt with in a professional and friendly way.
C · 14 April 2024
Agent replied · 26 August 2024
Thank you for taking the time to review us. :-)
★★★★★ 5/5
GoogleSold and bought through West Wales Properties, great experience with staff.
Amy and Lauren were particularly great when it came to listing our property tor sale and Lara couldnt do enough for us with the purchase of our forever home 🩷 …
Rebecca · 14 April 2025
★★★★★ 5/5
GoogleBig thank you to Helen Cox, Sales negotiator at West Wales Properties Pembroke for the professional advice and handling of the sale of 4 Brookside Villas Amroth. Went over and above our expectations. Thanks again Helen, Regards A P Hicks.
Andrew · 27 January 2025
★★★★★ 5/5
GoogleWest Wales Properties have been helping me sell a property on behalf of a family member. They have been very communicative throughout the marketing and I am being kept updated on the progress of the sale. I would highly recommend them.
Nicky · 14 April 2025
Agent replied · 26 August 2024
Thank you for taking the time to review us.
★★★★★ 5/5
GoogleAn excellent company to deal with. Efficient, knowledgeable and friendly staff. A pleasure to sell two houses in quick succession. Special praise to Helen in Pembroke office and Lauren in the Tenby office. Thanks girls.
Alistair · 24 March 2026
★★★★★ 5/5
GoogleBranch: Pembroke, Harlech House, 5 Main Street
Sales (as a Vendor)
Postcode: SA72
Our recent experience of selling our property with west wales was extremely positive from start to finish they're very professional, helpful, honest and knowledgable
Emma Sue gave us a valuation of our property which was positive and we received an offer within 1-2 weeks of going on the market
Emma Sue was delightful to work with she prepared a highly professional viewing details and had a strong team to back her up who were always ready to show prospective buyers around our property.
I have no hesitation in recommending Emma sue and the team in Pembroke office to any prospective seller
Comment on agent fees
When the final Agent fee bill came we couldn’t fault it The price was good and we were more than happy to pay
Christina · 8 July 2019
★★★★★ 4/5
GoogleJames was always very professional and fast in dealing with any queries I had. I would recommend using West Wales Properties. Thank you for you're help throughout the process. 😊 …
Suzanne · 9 November 2022
Agent replied · 7 July 2023
Thank you so much for your review - we have passed your comments on to James :-)
★★★★★ 5/5
GoogleHelen and the team at West Wales Properties (Pembroke) were fantastic, outstanding communication with genuine care and support.
Simon · 2 April 2025
★★★★★ 5/5
GoogleGood experience all round. Helen was excellent at chasing things up and keeping updated. Thank you
Harriet · 14 April 2025
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.