5/5
GoogleAbsolutely fabulous. Anwen was ever so helpful even when we lost our buyer through another estate agent in the East Midlands she was apologetic, kind and helpful. First class treatment.
Trusted Agent profile · Pembroke
Verified
FBM Residential Lettings Pembroke reviews
★★★★★
270 reviews across 3 platforms
45-47 Main Street, Pembroke, SA71 4JS
Part of FBM Residential Lettings, see every office.
FBM Residential Lettings's office in Pembroke, at 45-47 Main Street, is rated 4.8 out of 5 across 270 reviews on three platforms, including 260 Google reviews rated 4.8.
About FBM Residential Lettings Pembroke
Why use FBM Residential Lettings to let your property We are an Estate and Letting agent with nearly 180 years of experience. The ever growing portfolio of properties we currently manage in the region of 400 properties across Pembrokeshire. FBM Lettings are a leading brand in Pembrokeshire with ARLA (Association of Residential Letting Agents) qualified experienced team. When we manage your property we take the worry out of letting and handle the daily running of your rental property. Accurate Valuation As a local established Letting and Estate Agency we are able to draw on extensive knowledge of local property values and rental figures in Pembrokeshire. All our valuers are NAEA or ARLA qualified, a huge amount of local knowledge and experience take into account the popularity of the area and the approximate distance to local amenities such as shops, schools and transport. Property Management Service Our experienced Residential Lettings team are able to provide a service to all tenants to ensure that any issues or queries that may arise are quickly dealt with, acted on and resolved.
Reviews
Every review we hold for the Pembroke office, from every platform, shown as written. First names only.
Google5/5
GoogleFabulous team, anwen, Donna and Lisa were so helpful and considerate at a very sad time for me , they made the sale of my mums house go so smoothly and they were always there to answer any queries and kept me constantly updated , I couldn’t …
5/5
GoogleJane was very helpful throughout the whole letting process, made everything very easy and a simple process
5/5
GoogleDonna was very friendly and knowledgeable about the property and answered any questions we asked. A very good experience
5/5
GoogleSteph supported a viewing of a 2 bed semi detached property. Steph was on time, super helpful and also respectful of giving me time to have a good look myself. Highly recommend and thank you!
5/5
GoogleStef was excellent. She allowed us time and was not pushy. - very very good
5/5
GoogleExcellent service and ongoing support throughout the sale! Big thanks to Harry & Donna!
5/5
GoogleDonna was super helpful when showing us around the property we viewed. 👍 …
5/5
GoogleHarry was very helpful,knowledgeable when showing us the properties .Nothing was too much trouble.
5/5
GoogleWe have just had Lheyton visit to give us information on letting our home, he was very professional and very knowledgeable . He was easy to talk with and gave us confidence to know that we were in good hands. Thank you FBM team .
5/5
GoogleAnwen was super helpful and knowledgeable and went out of her way to support our requests for viewing.
5/5
GoogleHad a great viewing with FBM this evening, highly recommend, and Lheyton who showed us around was a superstar and a true gentleman. Great to see a mature agent for a change. 10 star service!
5/5
GoogleSteph was amazing, very personable and knowledgeable. Would highly recommend her.
5/5
GoogleSteph is knowledgable, straight talking and likeable. Wouldn’t hesitate to recommend.
5/5
GoogleFantastic agents, great communication and couldn’t be more helpful! Would definitely use again!
Agent replied · 20 June 2026
Thank you for the review Claire, it is great to hear you were happy with your experience. We wish you and the family all the best in your new home! Best Wishes Aaron, Sam & Millie
5/5
GoogleExcellent. Donna & Anwen went above and beyond making sure our move went smoothly. Donna especially was a calming voice amid the chaos of moving and solved problems without being asked. Would highly recommend and would use again if we had not moved out of their area.
5/5
GoogleGreat service! Anwen was really helpful and knowledgeable.
5/5
GoogleGood customer service and communication. Was very happy with the updates and response from Aaron Darnell.
Agent replied · 20 June 2026
Thank you for the review Jo, it was a pleasure to work with you on the sale of mums property and we wish her all the best in her new home. Best Wishes Aaron
1/5
GoogleI cant say id be in any rush to rent through fbm again. All was well and good at the beginning, but went down hill towards the end. …
Agent replied · 6 February 2024
Thank you for your review. I’m sorry to hear you had such a frustrating experience. We would like the opportunity to investigate your feedback further. Please could you contact me at charlottel@fbmlettings.co.uk or call our me at 01834 849 295? We’ll work with you to resolve any issues as quickly as possible. Charlotte @ FBM Lettings
4/5
GoogleI'm glad I went with FBM to sell my property, as they were extremely helpful with the entire process and professional through out. Their agents Anwen and Jordan were especially helpful, and their reassurances …
5/5
GoogleJust received my keys today couldn't be happier for 28 cambrian Road. Jane brace went above and beyond with everything and Lheyton warby was fantastic too, would recommend using FBM Estate Agents for your housing needs, thank you everyone at FBM, you've made two brothers dreams come true.
5/5
GoogleMy partner just rented Cambrian road from fbm Jane brace was truly amazing, I didn't know estate/letting agents could be so good I would advice anyone looking to rent to try fbm before anyone else
5/5
GoogleSaw Lheyton at FBM today 5/12/25 he was extremely helpful in setting up our rental agreement, I highly recommend FBM, the best agents in Pembrokeshire without a doubt.
5/5
GoogleAnwen was brill from start to finish .. very understanding and helpful when I come along a few issues with mortgage offers and did their best to help the process develop … I will use Anwen again . Thank you !
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