Every review we hold for the Pemberton office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAweful to be the purchaser of a property that they are selling. Bullies
Karen · 21 January 2022
Agent replied · 21 January 2024
Dear Karen, sorry to hear you feel this way. If you could please email us on pemberton@reedsrains.co.uk about your concerns so we can look into this further. Kind Regards, Reeds Rains Pemberton.
★★★★★ 5/5
GoogleAs a first time buyer (who has been looking for a while) the team at reeds rains couldn’t be more friendly and helpful! Alan, Nicky and the rest of the team are doing an amazing job!
Robyn · 21 January 2023
★★★★★ 5/5
GoogleReally helpful customer service, friendly and professional! I would definitely recommend.
Tisha · 21 January 2022
Agent replied · 21 January 2024
Thank you Tisha for the positive review! Kind Regards, Reeds Rains Pemberton
★★★★★ 5/5
GoogleVery helpful, Rachel, has been very cooperative, recommend them to help you find the right place.
Craig · 21 January 2021
Agent replied · 21 January 2024
Dear Craig, many thanks for your review, it is always good to hear positive feedback about Rachel. Kind Regards, Reeds Rains Pemberton
★★★★★ 5/5
GoogleWe have received a First Class service from the Reeds Rains Lettings team at the Pemberton Office thank you for a quick and efficient Tennant find for our property. Kind regards Taybridge Housing Ltd
John · 21 January 2023
★★★★★ 5/5
GoogleAlan showed myself and my daughter around a property in hindley and he was very welcoming, funny, extremely good with my daughter and professional. Couldn’t have had a better experience with a house viewing.
Aimee · 21 January 2023
★★★★★ 5/5
GoogleAlan has now showed me round a couple of properties and has been great. Very informative while being a friendly face at the same time!
Lily · 23 September 2023
★★★★★ 5/5
GoogleHad 2 viewings of the same property accompanied by Alan and both were really valuable in helping us to decide whether to purchase or not. Excellent service - Alan couldn't do enough and it was great that so much information was made available to us. Thanks.PositiveResponsiveness, Professionalism
Alan · 13 January 2021
★★★★★ 5/5
GoogleNothing too much trouble. Kept us up to date at all times.
Heather · 21 January 2021
Agent replied · 21 January 2024
Thank you for the review Heather, Kind Regards, Reeds Rains Pemberton
★★★★★ 4/5
GoogleGuess to ok once we sorted the details outPositiveProfessionalism
Thomas · 27 August 2021
Agent replied · 21 January 2024
Thanks Thomas!
★★★★★ 5/5
GoogleHad a viewing on a house last week with Alan. He was so friendly, cheerful and welcoming and made the house viewing a joy. Sadly the house was sold the next day before we managed to put our offer in. Very disappointed.
Sheila · 21 January 2021
★★★★★ 5/5
GoogleReeds reins are a fabulous agency, Alan has showed us round different properties and has always been so professional and lovely, he knows his properties well and takes the extra step to accommodate you. I would like thank him for showing me some fantastic properties.
Charlotte · 22 January 2020
★★★★★ 5/5
GoogleViewed a property with Alan. Very nice and polite gentlemen. Answered all questions and was very cooperative. Highly recommended.
Rabia · 24 August 2023
★★★★★ 5/5
GoogleExcellent customer service
Had a viewing this morning with Alan who we have seen before at another property, such a great guy . Very pleasant and helpful when showing us around, answered all our questions and gave us some good advice as well.
Mark · 22 January 2020
★★★★★ 5/5
GoogleWe have our house inspected every few months and for the last four visits our house has been inspected by Alan. He is professional at what he does and is very friendly and chatty with me and my children. Keep up the good work Alan!
Kailey · 22 January 2019
★★★★★ 1/5
GoogleScammers! Do not repay the deposit! Unjustly ask for money!
Farkas · 22 January 2020
Agent replied · 21 January 2024
Hi Farkas,
Sorry to hear that you were not happy with the service received. We have looked into this and we believe that you were possibly dealing with another Reeds Rains branch in St Helens and not the Pemberton branch.
If you could provide us with some more detail by calling 01942 216381 or by emailing pemberton@reedsrains.co.uk.
Kind regards
Reeds Rains
★★★★★ 5/5
GoogleI had a few viewings with Alan recently. He was very friendly and helpful every time. He does the extra mile with his service and gives good tips and advice too. I liked the way he treated me and my partner during the viewings.
Gabor · 22 January 2019
★★★★★ 5/5
GoogleWe have had alot of viewing with Alan, he is really friendly and cheerful. He is very knowledgeable on all the properties and happy to answer any questions however specific, we are always happy to see Alan when viewing a property 👍🏡 …
Sarah · 22 January 2019
★★★★★ 5/5
GoogleAlan the estate agent is so funny. Made me feel at ease. 5* all round
Dan · 23 September 2023
★★★★★ 5/5
GoogleDefinitely recommend Reeds Reeds Pemberton very polite staff, both Nikki and Racheal very helpful, also Alan who showed us around the property was very helpful and couldn't do enough! Thank you very much to you all Adrian & Paula😁😁😁 …
Adrian · 22 January 2020
★★★★★ 5/5
GoogleMe and my partner had a viewing in Pemberton with Alan Last week. He made us feel very welcome, he made our experience enjoyable with his friendly approach. Great guy and takes pride in his role. ThankyouPositiveResponsiveness, Professionalism
Samantha · 27 August 2020
★★★★★ 5/5
GoogleAlan visited our property yesterday. He was wonderful very polite, professional and super friendly, nothing was too much trouble. Highly recommended.
Lisa · 21 January 2023
★★★★★ 5/5
GoogleHad a viewing today with Alan, he was very talkative and showed us around the property adhering to the current government guidelines and was very informative of the area and surrounding. 10/10 from me.
Kieran · 21 January 2021
★★★★★ 1/5
GoogleTook 2 months for them to find back door key, constantly advised will receive call backs and never did, give any excuse to deduct as much as possible from your deposit as possible
Jonathan · 22 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.