Trusted Agent profile · Peacehaven
★★★★★
589 reviews across 2 platforms
233 South Coast Road, Peacehaven, BN10 8LD
Part of Fox & Sons, see every office.
Fox's office in Peacehaven, at 233 South Coast Road, is rated 3.5 out of 5 across 589 reviews on two platforms, including 157 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Peacehaven.
Every review we hold for the Peacehaven office, from every platform, shown as written. First names only.
5/5
GoogleLewis offered a professional and tailored valuation service for me recently. He was so helpful and offered such a high level of customer care. Nothing was too much trouble and he made what was a very difficult circumstance, much easier to bear. I would have no hesitation in recommending Lewis and Fox and Sons. I will certainly be using Lewis to manage the sale of my house if need be.
5/5
GoogleRecently sold my property in peacehaven and had a great experience with fox and sons. The manager tom kept me updated through out and helped to get the sale across the line. The team in the office are all so friendly and very helpful keeping me informed of any updates. Would highly recommend.
1/5
TrustpilotBad customer service
Bad customer service. I had to call them for updates because they never call back. Those two ladies dealing with rental properties are the most confused lot I’ve ever had to deal with.
1/5
TrustpilotApparently fox & sons would like to…
Apparently fox & sons would like to understand better regarding the bad review they received from me so I duly sent the information they requested and not a word from them and still waiting over a month on. Obviously not that bothered.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
5/5
GoogleRecently sold my property in peacehaven and had a great experience with fox and sons. The manager tom kept me updated through out and helped to get the sale across the line. The team in the office are all so friendly and very helpful keeping me informed of any updates. Would highly recommend.
2/5
TrustpilotStaff at their Gosport office very …
Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
5/5
GoogleLewis was personable and helpful with all queries I had regarding buying a house. Thank you
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
5/5
GoogleJames Castell of the Peacehaven branch recently carried out a valuation of our home, the appointment was conducted with a high level of professionalism and enthusiasm. James product knowledge and knowledge of the area along with listening to our needs and requirements were second to none. When we do put our property up for sale it will certainly be with James.
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
1/5
TrustpilotDo not use
Do not use. No consideration or care for GDPR. Run by children.
5/5
GoogleGreat service and a friendly team. Particular thanks to Lewis.
1/5
TrustpilotMost Most pathetic dishonest rude liar, unprofessional agencies dishonest rude…
Most pathetic dishonest rude liar, unprofessional agencies we had. If there is an option to give negative rating i would love to do so. Rating 1 is too high for them
1/5
TrustpilotTry to sell a property already under…
Try to sell a property already under offer,very unprofessional.Please avoid at all cost
5/5
GoogleDefinitely recommend Lauren! Great customer service!
5/5
TrustpilotI bought a property via Fox and Sons…
I bought a property via Fox and Sons and was extremely satisfied with the service provided. Gemma Atkins and staff were always available and willing to assist with any questions and concerns I had. I would highly recommend this company.
5/5
TrustpilotHade a valuation on my Bungalow…
Hade a valuation on my Bungalow yesterdayby Ben Dann, very professional in his approach and a cracking young man to deal with! Thanks you Fox And-sons…
1/5
TrustpilotUnethical agency
Unethical agency - did not declare a conflict of interest twice in a row
5/5
GoogleFantastic customer service from Lauren from start to finish. Always on hand to help with any questions we had or to arrange a viewing at short notice. It was nice to deal with a local company that took pride in their work and interest in their clients.Thanks so much for helping us.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Peacehaven.
