5/5
Dacres did a great job, always supportive and keeping us informed. Office manager, Alison, worked tirelessly to keep things moving!

Trusted Agent profile
★★★★★
38 reviews across 2 platforms
13 High Street, Pateley Bridge, HG3 5EP
Part of Dacre Son and Hartley, see every office.
Dacre Son and Hartley's Pateley Bridge office at 13 High Street is rated 4.1 out of 5 across 38 reviews on two platforms, including 22 Google reviews rated 4.7.
Every review we hold for the Pateley Bridge office, from every platform, shown as written. First names only.
5/5
Dacres did a great job, always supportive and keeping us informed. Office manager, Alison, worked tirelessly to keep things moving!
5/5
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5/5
Alison at Dacres has been amazing as always. Always helpful and professional and got my house sold quickly
1/5
I would never recommend this Company to let a property out. Emma Kerrywood Head of Lettings washes her hands of landlords with crooks which have gained access to landlords homes due to the poor referencing undertaken by Homelet, the company Dacre Son & Hartley use to reference tenants. Use at your peril.
We are very disappointed to hear your feedback whilst letting your property with us. We pride ourselves on delivering the highest service to our customers and we are confident in the service that Homelet provides. As you know the letting of your property was on a let only agreement with Dacres and the checks were done some time ago with problems arising after the initial tenancy period. Your tenant passed these necessary reference checks. As soon as we were made aware of your concerns regarding the tenant, we raised your complaint with Homelet who investigated and found no issues with the checks they had processed. Our Head of Residential Lettings and Property Management has been in regular contact with yourself and has twice arranged to meet with you to discuss your concerns. If you wish to meet and discuss this in person please do not hesitate to contact us.
1/5
We began the process of purchasing a house in Yeadon and had a full building survey done. Unfortunately it flagged serious damp issues deep throughout the entire gable wall and basement. The sellers actually had numerous portable heaters plugged into the basement when he visited to try to dry out the walls. We shared the entire survey with Dacres at their request and weren't happy with the offer to review the price as the scale of work needed was massive. When we walked away the agent confirmed he was disappointed but could completely understand having looked at the survey results. Well low and behold it was shortly on the market for the same price. A couple of months later another sale fell through, undoubtedly after the buyers also paid hundreds for a survey this agency already held. The property has now sold for the original asking price, needing tens of thousands of pounds of building repair work, and this company deliberately concealed that information for profit. I don't know how their behaviour is legal. I'd strongly recommend paying the extra money for a full building survey if you're buying from here. Who knows what they're not telling you.
1/5
Let down by last minute effective cancellation of valuation due to Dacres double booking and not really given another option. Could not recommend.
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1/5
I used dacres to sell my house. My solicitor paid their bill the day it was provided but I was shocked to receive intimidating emails from them threatening legal action because THEY had fraudulently forgotten/did not add the VAT. I lost money getting funds from long term investments because of their incompetence.
5/5
Quick and relevant service, good at keeping us upto date with progress of selling our house. Would recommend
1/5
Bad communication, false advertising.
1/5
Bad communication, false advertising.
5/5
a friendly service and most helpful
3/5
Rating only, no written review.
Thank you for taking the time to rate our service.
1/5
Rating only, no written review.
5/5
Rating only, no written review.
Thank you for this five star review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Dacre Son and Hartley's Pateley Bridge office has 38 reviews across two platforms: 22 on Google, 16 on Facebook (across the whole business).
Dacre Son and Hartley Pateley Bridge is rated 4.1 out of 5 across all 38 reviews, and 4.7 out of 5 on Google from 22 reviews.
Dacre Son and Hartley Pateley Bridge, 13 High Street, Pateley Bridge, HG3 5EP.