Every review we hold for the Park Gate office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleCan't recommend Taylor Hill & Bond highly enough. They have been superb to deal with during the purchase of our new home.
Sandy and Sophie have been totally supportive and have gone above and beyond any service you would expect from an estate agent. Thanks to their assistance and tenacity we were able to achieve a far swifter process from agreed sale to completion. We really cannot thank them enough for all their help.
We have no plans to sell our new home, but if we ever were, there would only be one estate agent we would use. Thank you Sandy and Sophie.PositiveProfessionalism
Dougie · 16 June 2021
★★★★★ 5/5
GoogleWe have recently completed on the sale of our home through Taylor Hill and Bond and we couldn’t recommend them enough.
Andrew and Sandy were extremely thoughtful when booking viewings to suit our requirements and all viewings were attended on time.
Whilst the property was on the market the communications were extremely easy and feedback was always received swiftly and chased where necessary.
After the offer was accepted Sophie personally chased the mater through to completion and made the whole process a lot less stressful.
A very professional, polite, and caring team and thanks to this if we ever sell again we won’t hesitate to contact Taylor Hill and Bond.PositiveProfessionalism
Kathrine · 16 June 2021
★★★★★ 5/5
GoogleWe dealt with both Parkgate and Titchfield offices, they handled both the sale of our property / purchase of new property. We found them to be very professional, calm and persistent in obtaining a successful outcome for all parties. We …
Claire · 16 April 2025
Agent replied · 25 October 2024
Dear Claire, thank you so much for your lovely 5 star review. We pride ourselves on our customer service and are delighted that both offices have assisted you in your move. We wish you every happiness for the future. All the best Vanessa, Andrew and the teams at Titchfield and Park Gate
★★★★★ 5/5
TrustpilotGreat customer service
Tracy and John gave us a fantastic experience through a difficult buying process. Clear communication throughout
Aidan · 15 August 2026
★★★★★ 5/5
GoogleI prefer using smaller companies as you get better services, with Taylor Hill and Bond I was not disappointed.. With my 1st conversation with Andrew Rogers, he was very professional from the start and put my mind at rest. I had excellent service from Pippa and Tracey on the sale of the property, they kept me informed during the process, the service was excellent and I would definitely recommend them and use again, Thanks team
Robert · 16 June 2023
Agent replied · 15 June 2024
Dear Robert, Thank you so much for your lovely 5 star review. We work extremely hard to ensure our customers receive the very best service and were delighted to have assisted you with your move. We wish you every happiness for the future. Andrew and the Team.
★★★★★ 1/5
FacebookTerrible experience with this estate agency. We viewed a house on Crofton View, Stubbington, priced at £860k. After putting in an offer that was accepted, we paid a £2,000 deposit. Following this, we commissioned a survey, only to discover the property was not freehold, something we should have been informed about much earlier.
Angela, the Land and New Homes Manager handling our sale, claimed she didn’t know this vital detail. I find that hard to believe given her position. As a result, we wasted over £1,000 on solicitor fees and survey costs. When we raised the issue, Angela showed no empathy, dismissively saying, “That’s what surveys are for, to find out things like this.” Her attitude was appalling, and it was clear she didn’t care about the financial or emotional impact on us.
This agency clearly lacks professionalism and fails to do proper research. I would never use them again and strongly recommend avoiding them if you don’t want to risk losing money and time.
Joe · 23 November 2024
★★★★★ 5/5
GoogleBest Estate Agents in Hampshire. Have sold two houses now through them, Andy and the team know how to sell houses, couldn't recommend them highly enough.
Matt · 16 June 2023
Agent replied · 15 June 2024
Dear Matt, thank you so much for your fantastic review. We strive to provide the very best service and are delighted to have assisted you. All the best, Andy and the Team.
★★★★★ 5/5
GoogleExcellent service from Pippa at Taylor Hill & Bond lettings!
I was looking for a suitable tenant for my recently refurbished property in Titchfield and thanks to Pippa a month later they are moving In!PositiveProfessionalism
Samantha · 16 June 2022
Agent replied · 15 June 2024
Dear Samantha, thank you very much for your lovely review and in particular your kind words regarding Pippa. We are delighted to have assisted in finding your new tenant and look forward to being of assistance in the future. Kind Regards Jenna and the lettings team.
★★★★★ 5/5
GoogleFantastic Service from Andrew, Pippa and Tracey. Always kept me updated about the sale and no issues at all. Second time we’ve purchased/sold a property through them.
Marc · 12 July 2025
Agent replied · 10 August 2025
Dear Marc, thank you so much for your lovely 5 star review. We are delighted to have assisted you with your move again and wish you every happiness for the future. All the best Andrew and the Team
★★★★★ 5/5
GoogleTaylor Hill & Bond pulled out all the stops to make our sale and purchase happen. You sell through service and service the sales. Andy Rogers and Sandy introduced our buyers and Hayley progressed the sale through to completion. Andy, when our onward purchase, through another estate agent was going nowhere, found an alternative property and saved the day. Not only that, Hayley progressed, in fact drove the sale to exchange within seven days. My first choice estate agent for any future transaction.PositiveResponsiveness, Professionalism
Robin · 16 June 2022
Agent replied · 15 June 2024
Hi Robin, thank you so much for your lovely review. We were delighted to act for you and progress your sale and purchase through to completion. We wish you every happiness in the future. Andy and the team at Park Gate
★★★★★ 4/5
GoogleGood service and prompt responses throughout the process!
Ninad · 23 December 2025
Agent replied · 25 December 2025
Thank you for your lovely review Ninad we wish you all the best. Andrew and the team.
★★★★★ 5/5
GoogleThe team were happy to provide multiple viewings, were very sympathetic and understanding when our first two buyers pulled out and most helpful as we eventually moved to completion. Great service
John · 16 April 2025
Agent replied · 25 October 2024
Dear John, thank you so much for your wonderful 5 star review. We are delighted to have assisted you move and wish you every happiness for the future. Andrew and the Park Gate Team
★★★★★ 5/5
GoogleI had a great experience with Taylor Hill & Bond. We came across this agency when looking for our next house. Pippa guided us through the process, and we felt we were in good hands since the start. She was easily accessible and worked hard to make sure we found what we needed. I can highly recommend them and will certainly use their services from now on.
Josi · 16 June 2023
Agent replied · 15 June 2024
Dear Josi, thank you so much for your lovely 5 star review and kind comments, in particular regarding the service received from Pippa, which have of course been forwarded to her. We are delighted to have assisted you with your move and wish you every happiness for the future. All the best Andrew Rogers and the Team.
★★★★★ 1/5
GoogleI would not advise anyone to sell their house with this company. These are my reasons from my review:
Website: Shocking and outdated.
Post viewing feedback: Non-existent unless you chase. Even then, extremely vague.
Laziness: Overly reliant on simply posting on Rightmove and their “micro site” that links from there, which was poorly done. They actually told me they rely on posting on Rightmove and literally do nothing else
Poor copy: I ended up having to write the text for the house page myself. This resulted in increased viewings.
Lack of effort: When I pressed on what is being done to sell my home, they asked me what I would do to help sell it ... they are supposed to be the experts, not me.
Unreliable: Even when I stopped using them and ended my contract, they failed to remove my house from websites until 3 days later; and that would have been longer if I had not asked them about it. they didn't notice This clearly shows a lack of urgency, care or attention to detail.
Overall, I felt that the only time viewings happened was when I chased them. Very little was done, there was no care or passion to sell my house and ultimately, they failed and wasted my time.
24 hours after using a different estate agent I had more viewings booked in than the whole contract period with Taylor Hill and Bond.
I cannot comment on what it is like to buy through them, but I would hazard a guess that the experience would be similar. As such, I would not even consider it.NegativeQuality
Alex · 16 June 2021
Agent replied · 15 June 2024
Thank you for sharing your feedback on the service you received, which falls far short of the service we would expect you to have received. We are very disappointed to read your comments and take this extremely seriously and will investigate matters to see where things went wrong in this instance and look to improve things for the future. We wish you all the best for the future.
★★★★★ 5/5
GoogleFor a first time buyer, the process of buying a house is quite daunting, but our agent at Taylor Hill and Bond was great and managing the entire process and keeping us well informed all throughout the purchase.
Happy to recommend them to anyone looking to buy or sell.
Rob · 16 April 2024
Agent replied · 15 June 2024
Dear Rob, we were delighted to have assisted you in purchasing your first home. Thank you for your lovely review and we wish you every happiness. All the best Andrew and the Team
★★★★★ 1/5
TrustpilotAwful Customer Service
Did not have a good experience with this company. They agents tried to sell our property and then said our property would never sell. Then when collecting our keys, the agent in the office asked us if we wanted to continue to sell with them. Didn't even ask us for ID when collecting our keys - we'd never met this agent before either, they just took our word that we owned the property. Absolutely awful customer service. Avoid!!
Sandra · 31 March 2024
★★★★★ 5/5
GoogleI have recently had to sell a flat where both the nature of the property and the financial climate was not particularly favourable. My experience with Taylor, Hill & Bond, the Park Gate branch, was excellent from start to finish. First of …
Ian · 16 April 2024
Agent replied · 15 June 2024
Dear Ian, thank you so much for your fabulous 5 star review. We pride ourselves on our Customer care, honesty and integrity and our customers are our number one priority. We are delighted you experienced such good service and we wish you all the very best for the future, Best wishes Andrew and the Park Gate Team.
★★★★★ 5/5
GoogleFirst class estate agents and out our faith back in the sector
Dawn · 16 April 2025
Agent replied · 16 April 2026
Dear Dawn, thank you so much for your lovely 5 star review. We wish you every happiness for the future. Kind regards Andrew and the Team.
★★★★★ 1/5
GoogleNot a great experience with this outfit.
David · 16 April 2025
Agent replied · 25 August 2024
Dear David this is of course extremely disappointing to read as we pride ourselves in our customer service. We would like to know the issues you have experienced in order for us to investigate and improve as we are unaware of the issues being reported. Please do get in touch if we can assist and rectify matters.
★★★★★ 5/5
GoogleReally happy with the support and service we received during our buying process. The team were friendly and always happy to help when we needed additional viewings.
Helen · 16 April 2024
Agent replied · 15 June 2024
Dear Helen, thank you for your lovely 5 star review. We are delighted to have assisted you with your move and wish you every happiness for the future. Best wishes Andrew and the Park Gate Team
★★★★★ 5/5
GoogleTaylor Hill and Bond were very friendly, professional and extremely hard working striving to get a satisfactory house sale for my late Mother’s house. I recommend using them and will use them again in the future.PositiveProfessionalism
Lindsay · 16 June 2022
Agent replied · 15 June 2024
Hi Lindsay. Thank you so much for your lovely review of the service you received at our Park Gate Branch. We are delighted to have been able to assist in your move and should you ever need the services of an Estate Agent again in the future we would be delighted to help again. Wishing you all the best. Andy and the team.
★★★★★ 5/5
GoogleThe agency came recommended and we were very pleased with the service we received so far. Mike Carless valued our property and was very professional, polite and friendly. Thank you!
Bo · 16 June 2022
Agent replied · 15 June 2024
Dear Bo, thank you so much for your lovely review. We are delighted to have assisted you and wish you every happiness for the future. Best wishes Andy and the team.
★★★★★ 5/5
GoogleSophie, Sandy, Andy and Tracey couldn't have been better. Above and beyond doesn't cut it, they are all so responsive and nothing felt like too much to ask during the process of purchasing our house. Very professional and they kept us up to date with everything. Thank you for helping us find our home and for all of your help! Would certainly recommend.PositiveResponsiveness, Professionalism
Holly · 16 June 2021
★★★★★ 5/5
GoogleCourteous estate agents, giving us lots of time to look around property, and amazing customer care in the run up to exchange of contracts.PositiveResponsiveness, Professionalism
Elisabeth · 16 June 2022
Agent replied · 15 June 2024
Hi Elisabeth, thank you so much for your lovely review and we are delighted to have been of service to you. WIshing you all the best for the future. Andrew Rogers
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