Beals Park Gate reviews

★★★★★ 5/5

Trustpilot

10 year tenancy

I have been a tenant under Beals for 10 years at the same property. Up until recently my point of contact changed a lot and the service I received wasn’t the best. However I have recently had Mollie-Mae West as my contact and she has been incredibly helpful and actually seems to care about any issues I may have. Even going as far as checking in after the fact to make sure any issues have been resolved/sorted out. IMO Mollie is a great asset to Beals and I cannot state enough how good it is to have someone so dependable and reliable as a contact :)

Lewis · 26 April 2023

★★★★★ 5/5

Trustpilot

Great experience Beals Park Gate

We had a great experience buying our house through Beals. Emma and Lauren were fantastic with negotiating what could have been a complex and long procedure but actually went through within abt 6 weeks and managed to align our completion dates which was very important to us . Emma and Lauren kept us up to date and always returned our calls or emails within a few hours. We would definitely recommend Beals in Park Gate to anyone.

Donna · 16 July 2023

★★★★★ 5/5

Google

Beal’s Estate Agents came highly recommended by local contacts, and managed my late wife’s investment property for many years dealing with any problems most efficiently and promptly throughout. When the time came to sell, Emma Bedford was most helpful and professional. Lauren Marie Collins headed the search for a buyer and pursued this diligently, always keeping in touch throughout the (accompanied) viewings until a buyer was quickly found. Negotiations were expertly handled, eventually settling just below the asking price. Having some personal experience of property management, I have no hesitation in commending the team at Beals very strongly for their professional and friendly approach in both management and sales. I thank them.

Richard · 27 March 2023

★★★★★ 5/5

Trustpilot

Genuine people do nice things consistently ....

Genuine people do nice things. Fortunately for me, my experience with the letting team at Beales has been a great one. The service, the care and the all round knowledge the team has, have allowed me to have valuable, virtually trouble free business liaison. I want to expand my portfolio but will do so in an area that has a Beales that can consistently cater to my standards. I recently needed particular help again with a emotional attachment of a property and was sensitively and caringly dealt with again by Amber.I am genuinely grateful for all the help.

Oliver · 3 March 2023

★★★★★ 5/5

Trustpilot

Dream home hunting

Micheal has been very helpful and professional throughout this whole process. His knowledge of my needs has been very useful as my time is not wasted with looking at different properties, when we have been to properties, Michael is able to answer my questions, in depth and no question is a silly one. Michael is very client focused and approachable, this has made finding my dream home a pleasurable experience! Thank you Michael

Customer · 15 September 2023

★★★★★ 1/5

Trustpilot

Worthing - Unfortunately they do not communicate…

Unfortunately they do not communicate between themselves so tell you all different things. They now use an external company for referencing which automatically fails credit checks so you have to pay for them to garentor (even if you have a personal garentor). They are quick to chase you for information but will not respond when you request something. Definitely research before handing money to them as they do not stick to the laws around renting.

Maisie · 3 June 2026

★★★★★ 5/5

Trustpilot

Experience service and 5 stars with my move

Experience service and 5 stars with my first move. Jay was excellent providing me with all the answers to any questions I asked. Them whole team could not do enough. As moving can be a daunting task. Very helpful and git a nice welcome pack to full of goodies. Will and have recommended their services to other people. And will continue to use them. Their only a phone call away if I need anything. Keep up the great work. And thank you again Jay.

Michael · 17 February 2023

★★★★★ 5/5

Trustpilot

Brilliant Letting Agents

I have worked with Anstey Lettings (now Beals) for the last 4 years and in particular with Rhys. He and the team have been brilliant. They have found excellent tenants, very efficient and reliable. I wouldn't dream of going anywhere else. I was a bit worried when the company had changer name but was relieved to find Rhys was still there and as helpful as ever!

Alma · 16 February 2024

★★★★★ 5/5

Trustpilot

Sold my Droxford home after other agents failed

Sold my home after other agents failed. Achieved a higher price than had been advised previously, and sold it to the first person who saw it.

John · 23 September 2026

★★★★★ 5/5

Trustpilot

Jay in Beals Park Gate was such an…

Jay in Beals Park Gate was such an amazing help making our moving into our new rental property easy and fast, alongside considering the fact that both ourselves and the landlord wanted us to be in the property asap we managed to with Beals and Jays help in particular complete all the required steps reducing my stress and keeping me informed throughout, we look forward to working with Jay and Beals throughout our tenancy going forward!

Callum · 1 June 2023

★★★★★ 5/5

Trustpilot

Professional and reliable

Very professional from the start and helpful in all my enquiries.Was shown around the property by Billie and she was informative and told us everything we needed to know as well as explained everything involving payment clearly.I spoke to Shelby on the phone a couple of times and she was also helpful and was patient when having phone trouble trying to pay the deposit and lastly Jasmine who we signed the forms with and has helped me as well with the referencing process.Could not have asked for a smoother process and team to help and would 100% recommend to anyone to use Beals in southsea

Ben · 26 January 2023

★★★★★ 1/5

Trustpilot

Yes honesty is a must

Yes honesty is a must! We rented a property through Beals, Parkgate for 4 years. During our time we greatly improved the property for the landlord, new Lino, carpets re decorated etc. always communicated for permission to do so & what we got in return was no thanks, just a cock n’ bull story that the landlady wished to terminate our tenancy after 4 years to move her ailing, elderly mother into our rental. We now understand this was just a lie, of which Oliver Sourmenidis, the letting manager of Parkgate was complicit. I am telling you this in all honesty, something that our letting agents know nothing about!

Mrs · 16 January 2023

★★★★★ 5/5

Trustpilot

An enormous thank you to Lisa Holden…

An enormous thank you to Lisa Holden for getting us over the line at the eleventh hour after a lengthy and stressful conveyancing process. So grateful.

Mandy · 2 June 2026

★★★★★ 5/5

Trustpilot

This is my first house renting…

This is my first house renting experience in England and it has gone very well with the expert guidance and professionalism from Jessica Bishop. Jessica has gone above and beyond to remove as much stress from a very stressful process for me. Thank you Jess for all your help, it has been greatly appreciated, i am looking forward to settling in to a lovely house.

Glen · 31 January 2024

★★★★★ 5/5

Google

I have received a great customer service from Kelsey Ann Chrimes at Beals Estate agents . Kelsey has been very professional all throughout her customer service and have gone above and beyond to her service. Kelsey found just the perfect property for us as a family ticking every box and with a perfect location. I can recommend Kelsey as she is totally professional and a credit to your company. She found us our perfect home Thank you.

Mrs · 27 March 2023

★★★★★ 5/5

Trustpilot

Our Beals Experience

The agent who showed us round for our viewings (Louise) was brilliant and it showed throughout our interactions with her. From introducing us to an excellent, knowledgeable mortgage advisor, to doing extra viewings for parent/parents in laws to chasing up issues we needed help with. I would give more stars if I could.We felt heard and any time we needed things explained to us, it was done professionally, non-beratingly and clear.So thank you Lousie and Beals for helping us buy our first home.

Chi · 22 November 2024

★★★★★ 1/5

Trustpilot

Unprofessional and LIARS!!!

This is directed toward the portsmouth's north end brunch!The worst and the most scumbag people I had ever dealt with..... This is my months of honest experience and pure frustration dealing with beals.There are just too much to voice out here so I'll only give a few key examples here only.Me and my partner we're looking toforward to our new life relocating to portsmouth due to my new job and we approached beals north end for help with us looking for a new place to rent. This disrespecful person jasmin is the so called agent we're assigned to deal with. This unprofessional of a person literally lack soo much communication skill that soo many things were miscommunicated from the start...1. We were under the impression that the unit will be partly furnished. We were informed that the minimal amount of furniture will be left behind for us to use like just a sofa in the living room only. We have our own furniture to move in with but on the day we collect the key for checking. The place is pack full with furniture, including beds in bedroom and a dining table in livingroom just to name a few. This forced us to for-go our own furniture.... We called jasmin about this and she does not even sound like she cares at all on the phone. Just kept saying the owner does not want to take away the furniture....2. On the initial call, both party agreed that the owner does not mind with pets. But when comes to closing the deal, we got thrown with a curve ball saying the owner want a raise because we have a pet... This is utterly the most disgusting attitude towards animals and the worst level of communication... Because of this, we're are forced to pay more just because we have pets. The worst part is, we didnt end up bring our pet with us in the end due to the chaotic BS and drama we have had to deal with these scumbags. Causing soo much metal stress and depression to my partner because our pet cannot come with us....3. Issues with the house was initially reported early on during the day we moved in. We live there for roughly a year+. NONE of the issues reported ever got address or fixed.... To the point it is soo ridiculous that on the week we plan to move out, only the handyman came by to only access the things that require fixing.... How much lower can these stupid people go down to the bottom of the barrel regarding their communication and professionalism...At the end of the day when we moved out, we did send an email to the main beals email notifying them we are retuning the key on a set date. But some how jasmin amazingly able to missed the email again. Saying that she was not inform regarding us returning the keys. Thats the final draw, we are absolutely done with dealing with these useless and brainless people.I honestly dont know if this is just a problem with portsmouth north end brunch issues or if this is an issue for the wider beals company but beals management team, if you are sincerely listening and if you do have a genuine human heart. Please clean up your act, this is no way to treat customers like that. We have all the email conversation archived as proof of evidence if needed.And as for jasmin, lucy and that one old guy that work with them, SHAME on you all for your disgusting treatment towards us!!How about grow a heart and be kinder and fairer towards people for a chance. Try that for once in your life.

W · 21 November 2024

★★★★★ 5/5

Trustpilot

Amber Shaw of Beals. A total gem!

It takes a lot leave your beloved property in the hands of somebody else to look after on your behalf. Amber from Beals completely has my back and her cheerful and professional disposition is very much appreciated. Her communications are rapid, accurate and informative, even if the news isn’t good. She is constantly raising the bar in terms of customer service and professional conduct and is a credit to her employer. I know Amber is part of a team at Beals, and there are others who I'm delighted with too, but she totally has my trust where my flat is concerned.

John · 21 November 2022

★★★★★ 5/5

Trustpilot

Beals Park Gate

Beals Park GateFirst I would like to thank Oliver , Kelsey and Jay from Beals Park Gate.They all ensured that our processes ran smoothly and efficiently we couldn’t thank them more on how helpful they were, myself and my wife would highly recommend them as they will for sure find you your perfect home.Secondly with the pre move inspection they ensured all was in order for the property and made sure it was in good condition before handing it over.Thanks again guys really appreciate all the help👍🏼Daniel & Nicola

Daniel · 15 November 2022

★★★★★ 5/5

Trustpilot

Great help and fantastic service

I would like to give my sincerest thanks to Ms Lucy Watt, who was the kindest when dealing with me. I would like to especially thank her for waiting for me as I was running late and for her suggestion to take photos of the property so that I could send them to my husband. I am grateful that Lucy was the person I was dealing with and that our journey in purchasing the property has been a success.I would like to thank her for her professionalism, engagement and reliability from the bottom of my heart.

Ewa · 12 November 2024

★★★★★ 5/5

Trustpilot

Great communication and easy to deal with

Purchasing through Beales has been really smooth. Despite there being a lack of communication from the solicitors on both sides, Emily has been attentive and on the ball, keeping in contact and making sure we are on the same page. She has been professional yet personable throughout and has been a pleasure to work with. I would seriously consider selling through Beals when the time comes.

Alex · 21 December 2023

★★★★★ 5/5

Trustpilot

Georgia was great sending over a…

Georgia was great sending over a brochure for approval which was slightly adjusted with no problem and soon after we were live. Great service

Paul · 4 June 2026

★★★★★ 5/5

Trustpilot

New home, great agent, great service, great new home

Recently moved with my partner, doing it with Beals was a very smooth way to do so. All the guys were amazing especially Jay, he went above and beyond to make sure our moving process went as smoothly as possible and done a fantastic job at doing so. He kept close communication with us throughout the process and we couldn’t have asked for a better agent to help us ! Many thanks to the team and Jay at Beals Park gate !

Bailey · 30 October 2024

★★★★★ 5/5

Trustpilot

Jay is the man

Had a great experience with Jay from Beals in Park Gate. My partner and I rented our first property together, moving can be quite stressful as it is however Jay made the entire process go smoothly. He ensured that our minds were at ease when it came to all the paperwork for the flat and was always more than happy to help with anything we needed. Jay thank you so much for all of your help, you are excellent at what you do!

Viki · 30 October 2024