Parkers Pangbourne reviews

★★★★★ 1/5

Google

Absolutely worst experience with this agency. We had an offer accepted on a property last November, since the start we were told that the sellers are very serious about selling the property and they will start looking for a house straight away and they were only waiting to have an offer accepted. We stopped looking for other properties as in our mind we had found our dream home, fast forward to almost mid February I call the agency as we haven’t heard anything and the director of the brunch Mr A.E. says he is advising us to look for another property as the sellers are still waiting for their divorce papers… We were absolutely devastated and so upset but started looking for other properties, beginning of March, we received a phone call from Miss A.B.( Assistant manager ) who told us that the seller’s divorce is finalised and they want to know if we are still interested in the property as they want to sell us the house. They promised in 2 weeks times they will give us updates. In the meantime we found another property with them but they advised us to not put in an offer as the house we had put an offer in originally will be back on the market soon. After almost another month without any news I called the office and Mr A.E. said they don’t know anything about the property and they will let us know when they know something. We gave up on the property and started looking for something else as we were really upset about the whole situation… On the 30th of May I received an email for Mr. A.E. saying the property is back on the market but the sellers have now decided to ask for more money… Needless to say I haven’t even replied to that email, I am shocked at the lack of empathy and the lies told by the staff at this agency, we waited for a property for 5 months and trusted them on their word, I would be very wary of doing this. The lack of respect and consideration amazes me to this day… they should be ashamed of their behaviour…

Mikela · 31 August 2024

★★★★★ 5/5

Google

I had the pleasure of working with Tom as my estate agent in, and I couldn't be happier with the service he provided. Tom was absolutely great throughout the entire process. He was knowledgeable, professional, and always went the extra mile to ensure that everything went smoothly.

Luke · 9 November 2023

★★★★★ 5/5

Facebook

Parker’s in Pangbourne have been excellent in regards to the sale of our home and we felt really looked after throughout. Staff are friendly, knowledgable and professional. Not only that, we were especially impressed with the modern marketing of our property. Staff remained in regular contact with us throughout the entire process which alleviated a lot of the stress. We would recommend Parker’s to anyone thinking about selling their home as the entire process has been seamless.

Jonny · 29 November 2023

★★★★★ 5/5

View Agents

Parker’s estate agents

I used Parker’s as found they were very professional and were so helpful. I had a difficult sale and all the staff were understanding and went the extra mile to finalise the sale. Many thanks for all your help. It was truly appreciated. I would definitely recommend Parker’s

Angie · 28 February 2025

★★★★★ 5/5

Google

Simon and his team , were exceptional in helping us get the property we wanted. Simon in particular went above and beyond with all his help and advice. Very highly recommended.

Kevin · 12 June 2024

★★★★★ 5/5

Google

We were very pleased with the service from Neville Turner. Jane and Lewis worked very hard to arrange and mange viewings, follow up and get feedback, and then move to offers. They made an effort to ensure they knew about our house to answer any questions - something we noted often was not done by other estate agents we viewed houses through. Despite some very bad luck (3 separate buyers making an offer and later withdrawing) they remained positive and rapidly arranged new viewings. Once we had sold Barbara was amazing at keeping things moving and chasing our buyer and solicitors to ensure we got over the line! We thoroughly recommend Neville Turner for your sale.

Andrew · 4 May 2023

★★★★★ 5/5

Google

Dealing with the new Pangbourne office has been a breeze, Lisa has sorted viewings and secured an offer in excess of asking price. A very happy Vendor.

Mark · 12 June 2024

★★★★★ 5/5

Google

Tom is a down to earth guy and I can not thank him enough for his help throughout the process. Serious thank you to you Tom for your help. I'd put more stars if they allowed it.

Daniel · 9 November 2023

★★★★★ 5/5

Google

Neville Turner are a highly professional team. During my very long drawn out sale (nothing to do with them) they were always updating me, keeping me positive and keeping me in the know. Every time contact was made it didn't feel stressful. They are all very knowledgeable and have a lot of experience in their field. When coming across a few bumps in the road these were smoothed out quickly and without my input just my okay. I felt a lot of the stress was taken away from me during the sale. I have always managed to speak to a member of the team to get feedback or an update. I highly recommend Neville Turner in Pangbourne. When you deal with them it is like talking to a friend that really does care, not just sales chatter. Can't thank them all enough. :-)PositiveProfessionalism

Sam · 30 June 2022

★★★★★ 5/5

Google

Parkers were brilliant, very professional, were proactive in making sure things were moving along between the various parties. Always willing to help. Would thoroughly recommend.

David · 2 December 2025

★★★★★ 5/5

Google

From my first phone call with Lewis, the initial viewing and the whole buying process until completion day when we collected the keys from Barbara, we felt in very safe hands with Neville Turner. Excellent local knowledge including suggesting solicitors, tradespeople and insurance companies (and not minding if we chose others!). Always very responsive by phone and email. Barbara was a star and at times seemed to be single-handedly orchestrating the whole chain so we could complete on time.

Helen · 5 January 2022

★★★★★ 5/5

Google

My husband and I bought recently bought our new home in Tidmarsh. The agents acting for the Seller were Barbara Legg and Lewis Kapp from Neville Turner Estate Agents in Pangbourne. The sale process was difficult at times yet both Barbara and Lewis went the extra mile to resolve all obstacles. They were exceedingly professional and we were always able to contact them. They exceeded our expectations and we would highly recommend them.PositiveResponsiveness, Professionalism

Bronwyn · 30 June 2022

★★★★★ 5/5

Google

First impressions of Neville Turner were great; Lewis gave us plenty of time to really take in the property, without ever feeling rushed. Throughout the purchase process, our expectations were constantly exceeded. Barbara went above and beyond to assist with a difficult chain, whilst also helping to ensure surveys were completed in good time. This ultimately allowed us to complete before the stamp duty holiday finished. I have nothing but praise for the team at Neville Turner - and would absolutely recommend buying through them.PositiveProfessionalism

Luke · 19 July 2021

★★★★★ 5/5

Google

Neville Turner sold the house that we bought. A lot of complications arose, in the process due to unforeseen circumstances. Barbara from Neville Turner performed an absolutley oustanding job to make sure that the sale went through and that all parties were happy. Barbara went above and beyond and was available at all hours, she was extremly responsive and would not let any issues slide, chasing solictors and other parties relentlessly when they were holding up the deal. Barbara also gave us fantastic advice through all stages, always taking the initiative. It was also very clear that she truly cared about the individuals involved. This is who you want on your side if things ever get messy when moving house.PositiveResponsiveness, Quality, Professionalism

Connor · 14 July 2021

★★★★★ 5/5

Google

Barbara and the team at Neville Turner are amazing! First they sold our house, it went to the first viewer! Our chain was long and stretched into London, Covid19 meant everything took longer, it was fraught but Barbara was on it, chased more parts of the chain than she was supposed to and was responsible not only for holding the chain together, but ensuring it did so without taking an additional 3 months. We spoke daily at times, I can't recommend them more highly!PositiveResponsiveness, Quality, Professionalism, Value

J · 30 June 2021

★★★★★ 5/5

Google

I have dealt with Neville Turner twice in last couple of years with buying our property then subsequently selling the same property. All the staff are very professional and provide an excellent service. Barbara whom I dealt with mostly is just incredible, always responds quickly, was always one step ahead, she’s has so much experience and more importantly she’s just lovely with it, selling a house whilst going through a tricky divorce wasn’t pleasant and I can honestly say she made it so much better!! I would highly recommend Neville TurnerPositiveProfessionalism

Vicky · 30 June 2021

★★★★★ 5/5

Google

Selling our house with Neville Turner was the best decision we made. From Charlie's enthusiastic appraisal of our home and his skill in presenting it to purchasers, followed by Barbara's expertise in steering us through the conveyancing process, we felt reassured all the way! Everyone in the office communicated with us regularly, which helped to smooth the way towards completion and we appreciated the personal contact at strategic points of sale. From our experience, we would recommend Neville Turner to other vendors.PositiveResponsiveness, Quality, Professionalism, Value

Andrea · 30 June 2021

★★★★★ 5/5

Google

We recently sold our home in October 2020 through Neville Turner at Pangbourne and had an absolutely 1st Class service throughout. I have to say that right from the initial phone call with Barbara I felt immediately relaxed and reassured and felt sure that she would oversee our sale with great professionalism and spirit and she did not disappoint! Barbara is the driving force behind the Neville Turner machine , an absolute asset to the company. She has a wealth of experience in property and also knows exactly how to look after her clients and meets the needs of buyers too! In my opinion you need not hesitate to sell your home through Neville Turner.....PositiveResponsiveness, Professionalism

Vanessa · 30 June 2021

★★★★★ 5/5

Google

From my first phone call with Lewis, the initial viewing and the whole buying process until completion day when we collected the keys from Barbara, we felt in very safe hands with Neville Turner. Excellent local knowledge including suggesting solicitors, tradespeople and insurance companies (and not minding if we chose others!). Always very responsive by phone and email. Barbara was a star and at times seemed to be single-handedly orchestrating the whole chain so we could complete on time.

K · 30 June 2021

★★★★★ 5/5

Google

There are not enough words to describe how helpful and supportive Alan,Emma and the rest of the team have been navigating the Sale of my Brothers property. Really professional knowledgeable but also compassionate. If you are thinking of selling then you are certainly in safe hands.

Amanda · 6 January 2025

★★★★★ 5/5

Google

We have had a fantastic service from Neville Turner, from start to finish. We got a quick sale and a fantastic offer, thanks to Jane. My biggest thanks goes to Barbara who was so efficient and tenacious in progressing our sale and lovely with it, and quite frankly kept me going. We would definitely recommend Neville Turner

Paula · 4 August 2023

★★★★★ 5/5

Google

Parkers have done me an excellent service, in great time, responding to my inquiries about properties on their portfolio. Reliable, friendly and diligent staff. Tom did a particularly excellent job guiding me through the process, making connection with the landlords and securing my new rental property. A credit to his company, thank you very much Tom and Parkers.

Jack · 12 June 2024

★★★★★ 5/5

Google

Tom was very accommodating with booking in viewings, easy to deal with and a very friendly agent. Highly recommended

Cameron · 10 October 2023

★★★★★ 5/5

Google

Neville Turner was extremely helpful from start to finish of our process. They managed very well a complex chain with constantly changing demands and dates. If we had not had the help of Barbara and Lewis, we would have still been in limbo today and could have missed the stamp duty holiday twice. Thanks to them and the rest of the team! We highly recommend anyone working with them.PositiveResponsiveness, Quality, Professionalism

Mehmet · 30 June 2021