Trusted Agent profile · Paisley
★★★★★
1,001 reviews across 3 platforms
Office 2, Macdowall Street, Paisley, PA3 2NB
Auction-House-Scotland's office in Paisley, at Office 2, is rated 4.8 out of 5 across 1,001 reviews on three platforms, including 89 Google reviews rated 4.7.
Every review we hold for the Paisley office, from every platform, shown as written. First names only.
5/5
TrustpilotDan was very helpful throughout the…
Dan was very helpful throughout the purchase which allowed the transaction to run very smoothly. Would definitely recommend!
Hi James, thank you for your five-star review! We're so pleased to hear that your experience was smooth and positive! Best, Auction House
5/5
TrustpilotProperty Auctions are the future!
First time ever buying a property at auction. And wow - Auction House Wales delivered for us! Tempting guide prices got us interested and the comprehensive legal pack gave us the lowdown. Was unlucky to get the previous property (outbid!), but we stayed in there and found something even better the following month. Dan knew the property and the seller - being the ideal person to help make the process as frictionless as possible. The process was super quick, very professional and all completed in under 28 days.
Hi Craig, thank you very much for your lovely feedback! We are so pleased to hear about your positive experience with us. It's wonderful that Dan could assist you in finding the perfect property quickly and professionally. Best, Auction House
5/5
GoogleI had an excellent experience with Auction House, all went smoothly even though I purchased the property from Canada. Nicola Connor was the person working with me. She was very helpful and absolutely delightful...an asset to your team.
Thank you for your kind review Liz! Nicola will be so pleased to hear your feedback. She’s a real asset to the team and always goes the extra mile to support our clients. Wishing you all the best with your new property!
5/5
GoogleSo easy to deal with. I have never bought from an auction before, but Nicola was so helpful throughout and made dealing with the purchase of a property from an auction extremely straightforward.
Thank you for your review, we’re so pleased to hear your first auction purchase was such a positive experience. Nicola will be delighted to hear your kind words. We really appreciate you choosing Auction House Scotland and wish you all the best with your new property!
5/5
TrustpilotI had a fantastic experience with...
I had a fantastic experience with Melanie at Auction House from start to finish. She was incredibly helpful, friendly, and efficient throughout the entire process. She kept everything running smoothly, answered all my questions promptly, and made the whole experience stress-free and enjoyable. Her professionalism and excellent customer service really stood out. I truly appreciated all her help and would highly recommend both Melanie and Auction House to anyone looking for a reliable and supportive service
Hi Tom, it's fantastic to hear about the excellent service you experienced! Thank you for taking the time to leave this wonderful feedback, we will pass on your comments to Melanie. Best, Auction House
5/5
TrustpilotEverything went smoothly and customer…
Everything went smoothly and customer service excellent Thankbyou
Hi Tina, thank you for your five-star review! We are so glad everything went smoothly and our customer service was excellent. Best, Auction House
5/5
TrustpilotThey put people before profit
I sold a house with Auction house 9 years ago , It was brilliant and went for way over the price of the estate agent .I gave great reviews back thenThe reason I'm writing this review is because i have sold with an estate agent and Even though i didn't use them this time . Dan and Bryony gave their time freely to advise me And they were focused on what was best for me and not making a profit. Its worth a review because this really is an ethical firm that puts you first .I am proof .Thank you Dan and Bryony . Auction house is a fantastic firm
Hi Marlena, thank you for your excellent review! We really appreciate you taking the time to highlight the unbiased and helpful advice given by Dan and Bryony. Best, Auction House
5/5
TrustpilotAuction House were great from the start…
Auction House were great from the start to the end. The lot I was looking at I saw only a few days before the auction I managed to view the property register and see all documentations needed after the auction they were polite and helpful. Highly recommend as a purchasing platform thank you to the team.
Hi Jeff, thank you for your fantastic feedback! We are really pleased to hear that our team were so helpful. Best, Auction House
5/5
Trustpilot3 Estate agents failed to sell our…
3 Estate agents failed to sell our property at a time when money was tight. As a result, we never got the price we wanted, but our dealing with Auction House were honest & reliable & in the end they managed to find a suitable buyer in a short time. I felt they did the best for us.
Hi Paul, thank you for leaving this excellent feedback! Best, Auction House
5/5
GoogleOver the years I have sold my home 3 times using the normal estate agents. It has always been a very stressful and lengthy process. Well not this time, using this company was so efficient, cost effective and completely stress free. It was slightly different this time as it was my parents home, holding precious memories, it was in truth a heartbreaking time for me. I found Auction House Scotland the most generous people with their time, going through the whole process with me and always there to provide support. They really cared about me not just the property. They recommended a solicitor who was honestly the best I have ever dealt with. The house was sold within 3 days and the amount received was far in excess of what I expected. Honestly, someone was looking down on me from above when I found this company. They are an excellent, efficient, caring and trustworthy company and I cannot thank them enough. I highly recommend this company and when it comes time for me to downsize I will, without doubt, be using them to sell my home.
Thank you so much for taking the time to share such a heartfelt review, Ellen. We understand how emotional it can be to sell a family home filled with memories, and we’re truly grateful that you trusted us to guide you through it. Knowing you felt supported, achieved a fantastic result and found the process stress-free means everything to our team! We’d be honoured to help you again when the time comes.
5/5
TrustpilotAuction House make the property auction process simple
Auction House were flexible and accommodating, re-working their schedule to enable me to view a property the day before the auction. It was my first auction experience, but they made the process simple and easy to consume. From the auction itself to the post auction process following my successful bid.As well as the good people, they make good use of technology. I was able to Download the legal pack via the website prior the the auction, The Online auction was frictionless, and App to validate Identity was simple to use.
Hi Steve, thanks very much for taking the time to leave a review. It's great to hear of your successful experience of buying at auction and the good use of technology! Best, Auction House
5/5
TrustpilotHighly Recommend
We cannot speak highly enough of Chris , Ben and the whole team, who dealt with the sale of the property from start to finish with complete professionalism.From the first meeting, Chris’s extensive knowledge and experience of auction sales comes shining through, which puts you at ease straight away.Everything was clearly explained, detailing all legal aspects, timescales and process of selling by auction, ensuring we fully understood everything at all times; alleviating all the stress.Valuations and prices are perfectly pitched, which attracts as many potential buyers as possible.Would certainly recommend them to anyone.
Hi Kevin, it's lovely to hear of your positive experience of selling with the Birmingham team. Thanks very much for taking the time to leave a review. Best, Auction House
5/5
TrustpilotLast minute decision to bid led to successful outcome
Although I had registered to bid a few weeks ago it was not until the last minute that I decided to bid but staff on the phone were very helpful even though the auction had already started and I was able to bid for the two properties I had already viewed. I lost out on the first one but got the second one at a good price in a very exciting contest and again staff were very helpful in clearing up a misunderstanding that I had formed about the details of the last few bids made. Thank you Helen, Elaine and Sally. You have made the whole process much less stressful than it might have been for someone like me who has never bid at auction before.
Hi William, thanks for taking the time to leave this review - great to hear you were successful in our latest auction! Best, Auction House
5/5
TrustpilotSell with Auction House you will not regret it
After trying to sell my property for over 12 months I decided to try an action in an effort to sell my property. After contacting a couple of other auctioneers I gave the Auction House a call, I spoke to Dan who was instantly different to the other auctioneers I had spoken to, Dan gave me an overview of how everything works but also had a friendly nature, it was at this point I knew Dan & the auction house was the one.I meet with Dan at the property and he answered every question I had thought of since our initial chat, Dan handled all the viewings and was always on hand throughout the process, her worked tirelessly to get me a sale and kept me up to date with everything that was going all the way through. I first spoke to Dan on the 7th of July and we have completed today 6th of September. The process has been so easy I’m not sure I would ever bother going down the estate agent route ever again. Thanks Auction House and thank you Dan
Hi Martin, it's fantastic to hear how easy Dan and the Auction House North Wales team made the auction process for you! We pride ourselves on guiding people through the process and securing quick sales. Thanks for your detailed feedback! Best, Auction House
5/5
TrustpilotOur first auction experience
We have today completed on a flat in Kings Lynn, this being our first auction transaction. From the outset, the help and advice given to us from Mark Upston was outstanding, he met us at the property, advised of the procedure (which was totally unknown to us) right up until the time we were successfully registered to bid.Also after the auction Elaine advised us by email of exactly how to proceed until such time as the solicitors took charge.All of this may have been completely evident to regular auctions bidders but to us it was a daunting experience and we are very thankful for their support and understanding
Hi John, it's great to hear of the positive experience you had with Mark and Elaine in the East Anglia team. Thank you for taking the time to leave a review. Best, Auction House
5/5
TrustpilotHannah saves the day!
We were faced with an unexpected dilemma when planning an already complex move. Faced with needing fast sale we met with Hannah to explore the Auction route.Further complications made the Auction route less straight forward, however Hannah didn’t give up. She continued to help us find a solution that worked and was able to arrange a pre auction sale with an investor who also agreed to synchronise our sale with our purchase.Whilst it wasn’t how we expected things to progress, with Hannah finding this solution and supporting the sale every step of the way we got the sale over the line & can move forward to our new home.Hannah went above and beyond to support all the last day complications, we are so grateful for her hard work and helping us find a solution to a complex situation.
Hi Hannah, fantastic to hear how Hannah supported you throughout your Auction process and secured a sale for you! Thanks for taking the time to leave this excellent feedback. Best, Auction House
5/5
TrustpilotIf you wish to sell through Auction…
If you wish to sell through Auction House Wales, then I cannot recommend them enough.I needed to sell a plot of 48 acres of land in Pembrokeshire, South Wales. Marc Morrish, a joint director at Auction House Wales, managed to eventually come up trumps. The land was particularly difficult to sell due to a SSSI designation, but working with Marc, we came up with a marketing strategy that, in my honest opinion, became the main driving factor that eventually led to a successful sale.I would also like to add that Marc was particularly accommodating in ensuring that the contract we had as a condition of sale was clearly explained, so that I new exactly what fees I would need to sacrifice as a result of the successful sale.
Hi Victor, thanks very much for your recommendation of the South Wales team. It's great to hear of the positive experience you had whilst selling your land and the outcome you achieved. Best, Auction House
5/5
TrustpilotHannah and Bailey were very good
Hannah and Bailey were very good. Communication was excellent. We achieved a sale in a good timescale. Good job, thank you
Hi there, we are delighted that you received excellent communication and acheived a quick sale! Best, Auction House
5/5
Trustpilot8 days to complete the sale
I met with Lukas on a Tuesday to prepare the marketing, and 8 days later the deposit had been paid, and the property sold, before even going to auction.Selling via Auction House is very simple, and completely different to trying to sell the traditional way. Serious buyers, and a serious process. Buyers having to pay a deposit just takes all the stress and uncertainty out. No sale, no fee, so it's risk free. A big thanks to Lukas, who knows the market, and always kept me in the loop. A please to do business with.
Hi Nicholas, thanks for your fantastic review! We will pass your feedback on to Lukas and Auction House Staffordshire. Best, Auction House
5/5
TrustpilotFantastic service from Ryan Gibb and…
Fantastic service from Ryan Gibb and George Elliot and the team. Sold my property in half a day! No hassle, had 4 buyers interested and one even offered me more money but I opted for the cash buyer.
Hi there, thank you for taking the time to leave this excellent feedback! We are delighted selling your property was a stress-free process with the help of the Auction House Scotland team. Best, Auction House
5/5
GoogleHaving previously had trouble selling the property i decided to browse google looking for auction sellers for commercial buildings and found auction house scotland whom i very quickly contacted to inquire on how theycould help me sell which were really easy simple steps from start of the process to the conclusion of the sale all in all i would highly recommend Auction house scotland to anyone who has difficulty selling first class service and staff
Hello Brian, it was our pleasure. We're so pleased to have been able to help! Get in touch if you need anything else.
1/5
TrustpilotMisleading offer in SE LOndon
Auction House are currently handling the online auction of a plot of land in SE London, which is being offered through Right Move - See Land for sale in Crookston Road, London, SE9 1YQ Price is amazing, but the offer is totally misleading and the images have been manipulated to make it seem as though a realistic bungalow is possible on the site. You'll notice that no floor plan of the 'suggested' building is provided. Have a close look at the size of real people in the photo's and the pavement which is 2m wide at the maximum. Also note that one photo seems to show vegetation behind the suggested building. In fact the back of the building would be embedded in the bank with no gap between. (No worries about damp there then!)Potential buyers might like to know that in fact the site is approximately 8' - 10'in depth and consists of a steep bank which serves to retain the houses above it. Houses - it should be pointed out - which are prone to subsidence because the clay hillside is subject to landslip in wet weather. In fact, in very wet weather, natural springs saturate the site.Potential buyers should note that Auction House are being very wary about suggesting that Planning Permission might be achievable. In fact this is because an application is highly unlikely to succeed due to huge local opposition.Auction House themselves may be innocent in this, as the property owners have tried to sell the land before - without success. However, Auction House should be more explicit about the deceptive nature of this offer. Perhaps they should at least put up a very large BUYER BEWARE disclaimer?See Land for sale in Crookston Road, London, SE9 1YQ
Hello Tom, thank you for feedback. We pride ourselves on providing transparent and accurate property information to the best of our knowledge. The property in question does have disclaimers stating that purchasers must make their own enquiries regarding development potential and that it is subject to planning permission, however we take on board your feedback and will ensure we carefully review the language used within our descriptions to avoid any confusion or misunderstanding. It is for the reasons you have mentioned that it is critical that any interested parties (for any auction lot), conduct their own due diligence so they can make an informed decision before bidding on an auction lot. All the best - Auction House UK
5/5
TrustpilotThe auction house was very helpful…
The auction house was very helpful never done this before Robert Hurst was very helpful as well.
Hi David, thank you for your lovely feedback! We're very pleased to hear you had a great experience with us, and that Robert was so helpful throughout the process. Best, Auction House.
1/5
TrustpilotI owned a small commercial property and…
I owned a small commercial property and the tenant wanted to leave and gave three months notice so I thought I would try auction as an auction date was available two days after the tenant was leaving. I have never used an auction site before and told auction house this so I could get as much information as possible and I signed up with auction house. About 6 weeks from auction date (March 2024) I was getting a little concerned as I hadn't heard anything so sent an email to be told that nothing is done until the auction before is finished (March 2024) so left it at that. April arrived and still I hadn't heard anything and no photos etc had been taken so again contacted them. A couple of days later I was informed my property was listed, I was quite shocked as no one had been in contact re photos etc. I looked online and indeed my property was there and it had photos but no one had arranged this with me. I was under the impression that like an estate agent I would go through any photos and description and agree they were suitable but this did not happen. The pictures that auction house took were of extremely bad quality and did not show the property at its full potential, it was bin collection day and neighbouring properties had left their bins outside mine for collection. Auction house did not even move these so the front picture just showed the property with numerous bins outside making it look as if was always like that. If they had informed me someone was going to take photos I would have gone there to check everything etc, but they didn't. I also then went to check the property and found they had screwed a large auction house sign direct to the render on the outside, damaging the render. There is a large shop window right next to where they had put the sign so why couldn't they have just stuck a sign to the inside of the window instead of damaging my wall, by that time the sign was up and the damage already done so it wasn't worth talking down. About a week later I had a call from my tenant to say a potential buyer had been in and asked my tenant to pass their number to me. I rang this potential buyer and it appears she had seen the property as soon as it had gone on and wanted to buy the property before the auction so rang auction house to put forward an offer. The buyer was told by auction house that seller (me) had just put the property on and unlikely to be accepting offers. NO ONE from auction house notified me about this buyer or her offer, if she hadn't spoken to my tenant and left her number would I have ever known about her? The buyer was also disgusted that auction house had not told me about her. As it was the buyer and I sorted out a price between us and she did actually go on to buy the property. I found I had terrible service from auction house,they simply did not keep me informed and did not tell me about this buyer and also damaged my property. The worst part is they charge for this so called service!!! Definitely would not use again.
We are sorry you feel our service was not up to our usual high standards and although we accept the sale was not as you would have liked we did introduce the eventual purchaser who exchanged under auction rules. The fact that she negotiated with you direct was not our preference and we have learned from your experience to ensure our communication improves. We have also spoken with our board company to ensure they do not cause any damage whilst erecting signs in the future.Thank you for your review, we take all comments seriously and once again apologise if you feel we did not deliver the appropriate service on this occasion. Kind regardsAuction House East Anglia
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Auction-House-Scotland's Paisley office has 1,001 reviews across three platforms: 89 on Google, 9 on Facebook, 903 on Trustpilot (across the whole business).
Auction-House-Scotland Paisley is rated 4.8 out of 5 across all 1,001 reviews, and 4.7 out of 5 on Google from 89 reviews.
Auction-House-Scotland Paisley, Office 2, Macdowall Street, Paisley, PA3 2NB.
