Every review we hold for the Paisley office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotRobert Hurst kept in touch throughout…
Robert Hurst kept in touch throughout the process and gave sound advise. I have used Auction House a number of times and the service is always 1st class.
Mr · 12 May 2023
Agent replied · 12 June 2024
Thank you for your kind feedback. We're pleased you had such a positive experience with the East Anglia team and we'll be sure to share your feedback with Robert personally. All the best, Sarah
★★★★★ 5/5
TrustpilotThey were very good and hassle free
They were very good and hassle free. Kept well informed on what was going on, just waiting for everything to go through now. Thanks Gary.
Cooper · 29 July 2023
Agent replied · 12 June 2024
Thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotHighly recommend as a buyer
I bought I property through AHWY in Dec 2022. Easy viewing with helpful viewer. Good communication with AHWY office staff in the run up to auction to try to make an offer prior to auction (which didn’t get accepted). The house was taken to the room and luckily I was the successful bidder. The team were quick to confirm exchange, take payment and issue documents so that conveyancing could start as it only had a 14 day completion. I prefer AHWY to many of the other national auction houses as they really know the area, communicate well and don’t tend to allow ridiculous additional fees, although this property did come with £3k of extras by the time I’d paid a buyer premium, a buyer fee and the seller’s search costs, then add auction fee, stamp duty and legal costs! But this is always clearly listed out in the legal packs. Thanks AHWY for a great service, i would highly recommend.
Victoria · 19 December 2022
Agent replied · 12 June 2024
Hi Victoria, thank you for your feedback. Great to read about your experience with the AHWY team. We hope to welcome you back to auction in the future - all the best , Abi
★★★★★ 5/5
TrustpilotHighly recommended
A good experience all the way from valuation to sale. Chris clearly really understood our market and guided us throughout the process of selling via auction which we had no experience of, with lots of help and advice. We felt like we were in good hands, had great support from the whole team and a really positive experience all round with a good sale.Its nice to deal with a business that makes customers feel valued and focuses on service - we don't see enough of it these days!
Gordon · 18 December 2022
Agent replied · 12 June 2024
Hello, thanks for your fantastic feedback. The whole team is thrilled to read your comments as we strive to deliver the highest possible standards of service. Thank you for putting your trust in us - Chris.
★★★★★ 5/5
TrustpilotGreat Service
Excellent service and Jenny was extremely supportive and went above and beyond.
EL · 10 May 2024
Agent replied · 12 June 2024
Thank you for your review of Jenny & Auction House, we are so pleased to hear you found us to be extremely supportive. All the best - Lauren
★★★★★ 5/5
TrustpilotLukas was fantastic through the whole…
Lukas was fantastic through the whole process. Would definitely use auction house again.
Dan · 18 April 2024
Agent replied · 12 June 2024
Thank you Dan for your review of Lukas & Auction House. We are so pleased to hear you found Lukas to have been fantastic throughout the process. Thank you for recommending us, All the best - Lauren
★★★★★ 4/5
GoogleVery helpful process. Ross and George made it all very smooth. I also got a better hammer price than I was expecting so good result all round .
Nige · 16 April 2023
Agent replied · 16 April 2026
Hi Nige and Steph, thank you for taking the time to leave us a review! We really appreciate it, and the team were delighted to have achieved a great result for your property sale! Best wishes, Hannah @ Auction House Scotland
★★★★★ 5/5
TrustpilotBuy to Let Sale
Dan made the whole process run smoothly. He was very informative and kept me up to date with everything that was happening from start to finish. Would highly recommend.
Lynne · 15 March 2023
Agent replied · 12 June 2024
Thank you for your feedback Lynne!
★★★★★ 5/5
Trustpilotvery supportive
The whole team at Auction House were always on hand, both to keep me up to date with what was occurring and to answer my queries.The process of auctions might not suit everyone but if you are considering then I would recommend going in for a chat to discuss the options.
Beth · 4 October 2024
Agent replied · 23 October 2024
Hi Beth, great to hear you were kept up to date with the whole process and received timely responses from the Auction House Hull & East Yorkshire team! Best, Auction House
★★★★★ 5/5
TrustpilotEverything was explained all the way…
Everything was explained all the way through
Patricia · 27 July 2024
Agent replied · 24 August 2024
Hi Patricia, great to hear everything was explained thoroughly! Thanks for taking the time to leave this feedback. Best, Auction House
★★★★★ 5/5
TrustpilotGreat experience
Quick, easy and super helpful process
Emily · 19 February 2026
Agent replied · 23 February 2026
Thank you for this fantastic review, Emily! It's so great to hear that you enjoyed our service. Kind regards, Auction House
★★★★★ 5/5
TrustpilotA very good experience
Dealing with the Norwich branch of the Auction House was a great experience. All the staff were very pleasant and professional explaining what would happen step by step, making the whole process easy. It was lovely to be able to watch the online auction, a bit nerve racking when my lot came on, but again all done very professionally.
MRS · 9 May 2024
Agent replied · 12 June 2024
Thank you for your review of Auction House East Anglia, we are so pleased to hear you had a great experience using our services. All the best - Lauren
★★★★★ 5/5
TrustpilotEase of Selling via Auction
Jenny was extremely knowledgeable, honest and understand she guided me through the whole process. The matter was handled with ease and professionalism I was constantly kept updated. I would highly recommend her.Thank you
Jules · 15 September 2022
Agent replied · 12 June 2024
Hello Jules, Thank you for your feedback. Fantastic to hear that Jenny was able to make the selling process easier for you. All the best - Abi
★★★★★ 5/5
TrustpilotVery good service provided by Catherine…
Very good service provided by Catherine and the team at Auction House. Would highly recommend.
Jon · 15 February 2024
Agent replied · 12 June 2024
Thank you Jon Hook for your review of Catherine & Auction. We are so pleased to hear Catherine provided you a very good service. Thank you for recommending us - Lauren
★★★★★ 5/5
TrustpilotExcellent service
Can not thank Helen and the team enough. Helen was absolutely brilliant very understanding of the situation, professional and supportive. Wonderful communication and everything done promptly.
Rowena · 11 May 2023
Agent replied · 12 June 2024
Thank you for your review. We're so glad to hear you had a good experience and we'll be sure to pass your feedback on to Helen too. All the best - Sarah
★★★★★ 5/5
TrustpilotReally simple after auction sale
Really simple after auction sale. Gary's been great and really happy so far!
Simon · 17 December 2025
Agent replied · 12 June 2024
Hi Simon, we are delighted to hear you secured a really simple post-auction sale with Gary's help! Best, Auction House
★★★★★ 5/5
TrustpilotRecommended
Recommended to all, very pleasant and knowledgeable James and his lovely team, colleagues Rebecca Michelle and Carly are helpful, friendly, professional and informative throughout, from initial contact to aftersale. Their caring understanding and respectful manner is greatly appreciated. For anyone who wishes to sell or buy, the efficient service and good experience will be beneficial. Best Wishes to all.
Bex · 2 May 2024
Agent replied · 12 June 2024
Thank you for your review of James, Rebecca, Michelle and Carly from our Auction House West Yorkshire team. We are chuffed to hear you received an efficient service and we really appreciate your recommendation, all the best - Rachael
★★★★★ 2/5
TrustpilotNot too great, but got through in the end
Made it through in the end but the Auction House employee who facilitated the purchase made me feel like he didn’t care at all and basically did the bare minimum through out the process. And of course they charge an exorbitant rate much higher than an estate agent for not doing much at all. Sad that much money went to them.
Hamza · 21 March 2024
Agent replied · 12 June 2024
Hello Hamza We're really sorry to read that you don't feel you had a positive experience. Our records show that your offer was agreed and completed with no known issues or concerns raised by yourself throughout the process. Our team pride themselves on high levels of customer service and a passion for supporting our clients, so we're really disappointed to read that you do not feel this was the case for you. I believe the Scotland team have contacted you directly for some more information so they can fully understand the specific details of your feedback. All the best - Abi
★★★★★ 5/5
TrustpilotPurchase of Red Road cottage
Can't recommend Auction House Scotland enough, I spoke with a guy called Jon Adams who gave me all the information I needed really helpful & he put me in touch with a solicitor who himself was a brilliant guy taking on the job at such short notice. Excellent thank you very much. Leon
Leon · 8 August 2024
Agent replied · 24 August 2024
Hi Leon, thank you for leaving such a positive review. It's great to hear of the help you received from Jon at Auction House Scotland. Best, Auction House
★★★★★ 5/5
TrustpilotStaff very friendly and helpful
Customer · 19 February 2026
Agent replied · 12 June 2024
Hi there, thank you for taking the time to leave this excellent feedback! We really appreciate it. Best, Auction House
★★★★★ 5/5
TrustpilotSeamless Professional Experience
After failing to sell via the Estate Agent route for 2 years, we contacted Mark Upston. He was professional throughout, realistic with the valuation, and maintained contact as necessary. Our property sold above expectation. It was an easy process from start to finish and we would highly recommend Auction House.
Roy · 17 September 2024
Agent replied · 23 October 2024
Hi Roy, it is excellent to hear that you had a seamless and professional experience selling your property with us! Thank you for the recommendation. Best, Auction House
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. Dan was fantastic from start to finish. Highly recommended.
Philip · 9 April 2024
Agent replied · 12 June 2024
Thank you Philip for your review of Dan at Auction House North Wales, we are so pleased to hear you had a fantastic experience throughout. All the best - Rachael
★★★★★ 5/5
Trustpilotstraightforward and uncomplicated
Jordan made the auction of my late uncle's property straightforward and uncomplicated
Stephen · 20 March 2024
Agent replied · 12 June 2024
Thank you Stephen Sullivan for your review or Jordan & Auction House. We are so pleased to hear Jordan helped make the process straightforward - Lauren
★★★★★ 5/5
GoogleFantastic service from Nicola and all the team at AHS, the whole process was seamless and completed within the 28 days. This was my first purchase through auction but hopefully will not be my last
Paul · 16 April 2025
Agent replied · 16 April 2026
Thanks for the fantastic review Paul, Nicola and the team look forward to working with you again in the future!
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