Every review we hold for the Paisley office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have had several dealings with John Loudon at Auction House over the years, and he always goes above and beyond on every occasion. His assistance has helped us sell a couple of properties now and hopefully more soon - we look forward to an ever growing relationship. He is incredibly professional, friendly, and always willing to offer a helping hand when needed. Highly recommended!
LM · 16 April 2024
Agent replied · 12 June 2024
Thank you so much for your fantastic review, it's a pleasure working with you as always! Looking forward to continuing working with you. Regards, John @ Auction House Scotland
★★★★★ 5/5
TrustpilotHannah was extremely helpful and…
Hannah was extremely helpful and supportive throughout the whole process.
Carolyn · 20 August 2024
Agent replied · 24 August 2024
Hi Carolyn, thanks for your lovely feedback about Hannah's fantastic service! Best, Auction House
★★★★★ 1/5
TrustpilotRegistered to bid on a property in the…
Registered to bid on a property in the London auction. Paid the required block they put on the required funds in your bank account and i checked with my.bank that this was in place and then when i wanted to bid it wouldn't let me.Waste of time and effort.There should be a way to test you are set up to bid before your chosen property starts.Can't trust their system.Update: 17 MarchDespite being unable to bid in their auction they still have a block on thousands of pounds of my money two days after the auction i couldn't bid on.Terrible experience.Response to their response:I don't recall any emails about a query with my address and i gave my passport and a BT bill as proof. They are happy with my address. Maybe your emails went into my spam box, i will check later. However if you were not happy with my address ( which is correct) why allow me to pay a holding deposit in order to bid and keep reminding me to do so?I will check with my bank to see who is stopping me from gaining access to my money.Not happy either way and your systems need to be dramatically improved.Very sceptical now.Update following a call to my bankMy bank spend a long time checking the hold you placed on my money and they tell me you have NOT released that hold on my fund as you claim and they have to wait until you do that. MAYBE YOU SHOULD CHECK WITH YOUR BANK!!Update 18 MarchFinally the hold on my money has now been withdrawn.Also checked all my emails and spam box and no emails have been received claiming they had an issue with my address as they claim. Also when going through their registration process at no stage did it indicate a problem as all sections were ticked as being ok before it allowed me to enter my bank details so they could put a hold on my funds should i bid.In reply to their last response:Your registration system gave ticks against the items you asked for and then i booked my funds that you wanted as security. You need to make sure your check system works correctly so that if there is an issue with one part you cannot go through to the next part. Then i would have known there was an issue.
Michael · 20 March 2023
Agent replied · 12 June 2024
Hello Michael.We're sorry to hear about your experience trying to bid at auction. A member of the London team emailed you about an issue regarding your proof of address on the 8th March. You were then subsequently sent a reminder regarding your registration every day following this, but unfortunately no further action was taken by yourself. When registering to bid, a member of the auction team needs to authorise your application by verifying two forms of ID. You are only set up to bid when you have received confirmation from the auction team that this has been authorised. The registration system does state whether an application is ‘awaiting approval’ or ‘approved’ which would be the method used by bidders to check if they are set up to bid. We do however take on board your feedback and will review the processes in place to ensure that bidders are kept fully informed on the status of their application and any issues that may arise, and where possible not rely solely on email communications. All the best Abi
★★★★★ 5/5
TrustpilotGreat efficient service from Dean and…
Great efficient service from Dean and the team. Happy to use auction house again after our first experience and we would recommend. Thank you
Customer · 27 October 2023
Agent replied · 12 June 2024
Thank you for your feedback, we're pleased you had a great first experience with the Auction House team. All the best - Sam
★★★★★ 4/5
TrustpilotAuction of land
James, Stephen and the team were always friendly, helpful and efficient and, most importantly, I got a sale. I was very pleased with them.
Ann · 26 October 2023
Agent replied · 12 June 2024
Hi Ann. Thank you for your great feedback, we'll be sure to pass this on to the West Yorkshire team too. All the best - Sam
★★★★★ 5/5
TrustpilotVisit Mark in the Ipswich office if looking to sell at auction in Suffolk
Needed to sell a property with a short lease which had fallen through with estate agents 4 times. Having met Mark in the Ipswich Auction House office through work 5 years ago I knew he would give me an honest opinion on the property I was trying to sell and more importantly would do his best to help me sell the property. He was very honest and guided me through the process and ultimately got me a great result with the property sold and all done and dusted within 4 weeks. Auction House’s rates are beyond reasonable and you get excellent value for money and Mark really knows his stuff so do listen to him! The team have a network of local contacts which beat national online agents hands down. If you need to sell a tricky property and want the best possible chance I strongly advise paying Mark a visit or giving him a call. Thanks very much Mark for all your help.
Helen · 14 March 2023
Agent replied · 12 June 2024
Hello Helen, thank you so much for your glowing review. We're so pleased we were able to support your sale and hope to work with you again in the future. All the best - Abi
★★★★★ 5/5
TrustpilotI bought the property through the…
I bought the property through the auction house and Lukas was very helpful and all the way through until completion. Very satisfied.
Sornam · 7 December 2023
Agent replied · 12 June 2024
Thank you so much for your fantastic feedback, we'll be sure to pass this on to Lukas also. Many thanks - Sam
★★★★★ 5/5
GoogleExcellent, friendly and helpfull company to work with. Highly recommend.
Chris · 16 February 2026
Agent replied · 16 April 2026
It was a pleasure working in partnership with you, see you soon. John
★★★★★ 5/5
TrustpilotSupport with sale of rental property
Dean recently supported my mum with the sale of a rental property and provided a great service. He was able to accommodate my Mum’s preferences for communication and was happy to also liaise with family members, taking calls and giving regular e mail updates. He was flexible around meeting times and locations, answered all our questions and provided sound objective advice. I wouldn’t hesitate to recommend him.
JC · 9 February 2024
Agent replied · 12 June 2024
Thank you for your review of Dean & Auction House. We are so pleased to hear Dean provided you a great service. Thank you for recommending us - Lauren
★★★★★ 5/5
GoogleMy experience with Auction House Scotland was very positive. The team handled everything and offered good advice. Thank you.
Marky · 27 November 2025
Agent replied · 27 December 2025
Thanks Mark, your feedback is important to us and i am so glad our advice was of use to you!. best wishes for the future. Auction House Team
★★★★★ 5/5
TrustpilotMark was very helpful pleasant and very…
Mark was very helpful pleasant and very informative. Nothing was too much trouble. Especially as the property was unsold in the Auction.
Colin · 29 November 2023
Agent replied · 12 June 2024
Hi Colin, thanks you for your feedback. All the best - Sam
★★★★★ 5/5
TrustpilotProfessional and friendly
Dan has been brilliant in ensuring that the property was sold for a reasonable price and in amazingly quick time. My case was particularly complicated and Dan remained friendly and professional throughout.
Lisa · 21 February 2023
Agent replied · 12 June 2024
Hello Lisa, thank you for your review! Great to hear about your experience with Dan and a positive outcome for the sale of your property. All the best - Abi
★★★★★ 5/5
TrustpilotWell above expectations
Robert and the team in the office were very helpful and always available. Have never sold a property via an auction before but it worked out very well. The property went for much more than we could have hoped for
Jackie · 1 April 2022
Agent replied · 12 June 2024
Hi Jackie, thanks for taking the time to share your feedback. We're so pleased that the auction was a success for you. Abi
★★★★★ 5/5
TrustpilotI would recommend
I was very pleased with the initial prompt response.The process was explained fully by the Leeds valuer Daniel.And I also give full praise to this man for his attention to detail.We were kept informed at every step of the way right up to Auction day.The house was sold at Auction at a better price than we expected too....partly due to the calm, confident skill of the auctioneer - James.
Paul · 18 December 2023
Agent replied · 12 June 2024
Hi Paul, thank you for your fantastic feedback. We'll be sure to pass this on to James too. All the best - Sam
★★★★★ 5/5
GoogleVery professional staff and very helpful.
Jerzy · 16 March 2026
Agent replied · 16 April 2026
Thanks Jerzy, happy to help!
★★★★★ 5/5
TrustpilotSale of propert at Diggle
Dean and the team were very helpful and made selling my father’s property very simple whilst extracting best value. Many thanks to you all. David
David · 5 September 2023
Agent replied · 12 June 2024
Hi David. Thank you for your great feedback. We'll be sure to pass this on to Dean and the Manchester team too. All the best - Sam
★★★★★ 4/5
GoogleVery helpful process. Ross and George made it all very smooth. I also got a better hammer price than I was expecting so good result all round .
Nige · 13 June 2023
Agent replied · 12 June 2024
Hi Nige and Steph, thank you for taking the time to leave us a review! We really appreciate it, and the team were delighted to have achieved a great result for your property sale! Best wishes, Hannah @ Auction House Scotland
★★★★★ 5/5
TrustpilotFrom the start of the process with…
From the start of the process with Auction house they have been friendly and helpful. When contacting them about viewings they were fast to respond and organised dates with me for viewing properties. When it came to the day of the bidding they helped me when asked and were friendly when talking about arranging payment. Since then they have always responded to emails and have been helpful when I needed to arrange surveyor visits
Customer · 7 August 2023
Agent replied · 12 June 2024
Thank you for your great feedback. All the best - Sam
★★★★★ 5/5
TrustpilotExcellent service from start to…
Excellent service from start to finish…100% will be happy to do a deal again…buying and selling….
Lee · 16 December 2025
Agent replied · 25 December 2025
Hi Lee, thanks very much for your review! Best, Auction House
★★★★★ 5/5
TrustpilotGreat Auction and great service and…
Great Auction and great service and fast service thanks John
Ernest · 11 July 2024
Agent replied · 24 August 2024
Hi Ernest, great to hear you had fast service from John and the team at Auction House Scotland! Best wishes, Auction House
★★★★★ 5/5
TrustpilotIf you want to sell, give em a bell.
Well, I’m an Idiot ! Me thinking dealing with private sale public was ok, sold my property 4 times then let down stressed ,time wasters and out of pocket !Then Decided to go for auction with Auctionhouse.co.uk dealt with Mark Upston appraised the building got the price bang on only 2 weeks advertising SOLD ! Met my reserve and Dealt with everything . 28 day complete .Very happy bunny they are experts & total professional outfit Thankyou
Roberto · 29 March 2021
★★★★★ 5/5
GoogleA really supportive experience.
Matthew · 26 March 2026
Agent replied · 16 April 2026
Glad we could help Matthew! All the best.
★★★★★ 5/5
TrustpilotThank you for all the hard work of all…
Thank you for all the hard work of all the team and a special thanks to Mandi for her help, too
Lee · 27 November 2023
Agent replied · 12 June 2024
Hi Lee, thank you for your great feedback. We'll be sure to pass this onto Mandi and the Auction House Scotland team. All the best - Sam
★★★★★ 5/5
TrustpilotWow!
What an incredible seemless, professional experience! I have never dealt with an auction house before, but I cannot recommend highly enough Gary, from Auction House. A lovely man, who listened and empathised with our situation and handled everything for us in such a courteous and professional manner. I would not hesitate to use him and Auction House again. Thank-you so much Gary!
Customer · 19 April 2024
Agent replied · 12 June 2024
Thank you for your review of Gary & Auction House. We are so pleased to hear you had a seamless and professional experience. Thank you for recommending us, and we look forward to helping you again. All the best - Lauren
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