Every review we hold for the Paignton office, from every platform, shown as written. First names only.
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5/5
GoogleHonestly from step one these guys have been amazing!
I worked with Sandi who was absolutely lovely and helpful with flexible viewings and great communication throughout which made my first time buyer experience as stress free as I could ever imagine it being.
Steve and everyone in the office were wonderful and also made the viewing and purchasing experience smooth and straightforward.
I would highly recommend you to use this estate agent as really, buying a house first seemed like a nightmare to me; now it was so much less of a pain.
Thank you!!
Jamie Β· 3 August 2025
Agent replied Β· 2 September 2025
You are so welcome, we all wish you the very best in your New Home
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5/5
GoogleI have used many Estate Agents to sell property over the years, and on each occasion, I have been left disappointed. Steve and Chelsea at Property Ladder are the first Agents, I can truly call professional. I was impressed by the photos and listing and they were able to secure a buyer almost immediately. A huge thank you in particular to Steve who is an excellent progressor and for getting the Sale completed. I cannot recommend enough the personal care and attention that I have received. A job well done. Thank you
Michael Β· 22 July 2026
Agent replied Β· 22 August 2026
You are most welcome it was our pleasure and thank you so much for entrusting us first with the rental and then eventually the sale of your late mother's home. All the best for the future Chelsea & Stephen
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5/5
GoogleSteve and Chelsea first handled our rental property and it was fantastic service, everything was taken care of by Steve and Chelsea it gave us so much peace of mind. We then decided to sell the property and Steve and Chelsea handled the sale perfectly, we were kept informed at all times by them both as I said previously so much peace of mind using Property ladder. We cannot recommend them enough to handle your sale or rental a properly run family firm that cares about its clients. Thank you
Tony Β· 22 July 2026
Agent replied Β· 22 August 2026
Thnak you so much for your kind words it is much appreicated. We were happy to do it for you. All the best for the the future. Chelsea, steve & Delilah
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5/5
GoogleAbsolutely astounding service from Steve at Property Ladder. Definitely the best Estate Agent I have ever been involved with. Steve was very helpful, courteous, and conscientious in every aspect from locating a rented property for us to the β¦
Steve Β· 22 April 2026
Agent replied Β· 13 April 2026
Thank you so much for your kind words Steve . Wishing you both every happiness in your new home ! Kind regards Steve Chelsea & Delilah.
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5/5
GoogleCouldnβt recommend Steve & Chelsea enough. Professional throughout and often going above and beyond where others had failed. Where other estate agents tell you what they think you want to hear, property ladder where no nonsense, honest and β¦
Chris Β· 22 March 2026
Agent replied Β· 13 April 2026
Its been a pleasure thank you for your kind words and all the best of luck with your grand design ! Steve & Chelsea
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5/5
GoogleThe customer service I received from Steve was outstanding! He was courteous, friendly, honest and down to earth, explaining every aspect of renting a property with the company. Steve also went above and beyond his role to ensure I understood the process fully.
Steve made the whole process less stressful for me, and I have dealt with many estate agent companies in the past when selling my private homes and commercial property and I have never experienced such excellent service before.
I would like to nominate Steve for an award as he is one in a million!! Thank you so much Steve!!! π
Sandy Β· 22 March 2024
Agent replied Β· 20 June 2024
Most welcome Sandy. Hoping you enjoy the peace and quiet. Kind regards Steve & Chelsea
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5/5
GoogleI would highly recommend Steve and Chelsea from start to finish you have gone above and beyond for my Aunt. Your help and support made the move for my Aunt a lot less stressful. I just wish that other estate agents had the same level of customer care that you do. Thank you againβ¦. I wish there were more stars as 5 does not seem to be enough.
Michelle Β· 1 October 2024
Agent replied Β· 22 October 2024
Hoping that she settles in well to her new home and lifestyle. Thank you it was a pleasure. Steve & Chelsea
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5/5
GoogleHighly rate Stephen baker for outstanding property managing advice.
As a landlord having someone help me through all tenancy paperwork for letting my property has been fantastic.
Always on hand if I have any questions due to all these changes for Landlords
Top work
Alison Β· 22 July 2026
Agent replied Β· 22 August 2026
Most welconme :-)
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5/5
GoogleSuperb professional yet friendly service from start to finish. Helped me realise my dream of having a flat overlooking the sea. Chelsea and Stephen are fantastic π Definitely recommend using the business. β¦
Yvonne Β· 1 August 2026
Agent replied Β· 22 August 2026
So kind of you, enjoy sitting on your balcony and looking out over the harbour and out to the sea! All the very best for the future Chelsea & Steve
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5/5
GoogleGreat Company. Fair, honest and knowledgeable. I will definitely be dealing with them again. Steve was a top bloke, genuinely a nice kind man. A rarety these days.
Damian Β· 3 August 2025
Agent replied Β· 2 September 2025
Cheers for the positive feedback. Regards Steve
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5/5
GoogleFirst rate service from Steve , Chelsea and the team. Would recommend highly
Alun Β· 17 December 2025
Agent replied Β· 16 January 2026
Cheers we got there in the end ! Chelsea & Steve :-)
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5/5
Google100% dedicated company, can not fault this estate agent, brilliant go that extra mile, sort things out, nothing is to much trouble, keeps everyone in the link, feedback 100% plus.
Well done .
Ann Β· 22 July 2026
Agent replied Β· 22 August 2026
You are so welcome I hope you enjoy having your own front door again !! Kindest regards Steve, Chelsea & Delilah
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5/5
GoogleI can honestly say that by far the best estate agent I've come across.
Steve has gone out of his way to help us when we needed it quickly.
Always on the ball, professional at all times , made us feel very relaxed and β¦
Linda Β· 22 April 2026
Agent replied Β· 13 April 2026
Wishing you both every happiness in hopefully your new forever home !! Steve, Chelsea & Delilah
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5/5
GoogleIn difficult market conditions Steve and Chelsea completed a sale for me where others could not. Local knowledge, excellent service and marketing prowess are a hallmark of the Property Ladder Agency.
Nicole Β· 25 July 2026
Agent replied Β· 22 August 2026
Most welcome its the personal touch that makes the difference. All the best for the future Chelsea & Steve
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5/5
GoogleAbsolutely amazing estate agents. Steve and Sandi. If it wasnβt for these two legends wouldnβt have found my amazing home. They are responsive to queries and concerns, they are so on the ball. I cannot thank you enough. I even got a goodie box from them when I completed. I would recommend this company to anyone. Thank you so much xx
Sian Β· 17 November 2025
Agent replied Β· 16 January 2026
Its been a pleasure wishing you all the best for the future. Sandi, Steve & Chelsea :-)
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5/5
GoogleSteve and his team have managed my property for coming up 3 years now.As i live 250 miles away at the moment its a relief knowing i never have to worry about anything, they handle everything .They are the ultimate professionals and deal with all queries promptly, be it either from myself or my tenants .I have never had any problems concerning tenants and i would say this is down to their research and vetting process.Highly recommended if you are thinking of letting out your property through an agent it takes all the stress awayπPositiveResponsiveness, Quality, Professionalism, Value
Jeannette Β· 21 June 2022
Agent replied Β· 20 June 2024
Thanks so much we really do appreciate you trusting us with your home. Kind regards Steve & The Team
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5/5
GoogleSteve and his team provided us with a first class service in selling our property. We did the usual of meeting three estate agents. Steve impressed with his knowledge of the market and the particulars of our situation which the other agents did not. Cost wise Steve came out in the middle of the three but you get what you pay for. Steve was easy to reach returned our calls promptly and we always felt he was on the case. We were also very happy with the sale process which was very smooth and we always felt well informed.PositiveProfessionalism
Peter Β· 21 June 2022
Agent replied Β· 20 June 2024
Thank-you. Its been a pleasure. I wish you and the rest of the family all the very best for the future. Steve, Alfie & Chelsea
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5/5
GoogleI want to personally thank Steve for his professionalism, patience and understanding.
Due to no fault of his own, it took quite a while for the sale to go through, and throughout the months I was updated, well informed and Steve bent over backwards to help me through a really difficult time. I cannot recommend Property Ladder enough, and I truly am grateful and thankful Steve was at hand to deal with issues that were out of his remit. He proved himself invaluable to me, and I will always use Steve over and over, which I have since he first opened Property Ladder. The personal touch they offer is amazing! 100% recommended!
Again, thankyou from the bottom of my heart!PositiveResponsiveness, Quality, Professionalism, Value
Mark Β· 21 June 2022
Agent replied Β· 20 June 2024
Mark you are very welcome we ALL worked really hard to make this happen. Wishing you all the very best for the future Steve Chelsea & Alfie at Property Ladder
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5/5
GoogleProperty Ladder was for us the perfect one stop shop. From the moment we asked them to market our property it was a stress free operation. The photoβs and video were completed the next day and the property was on the market with viewings immediately following.
Steve and his team Chelsea and Alfie were great. Very helpful giving good advice throughout our sale. Always keeping us up to date promptly with relevant feedback which was very reassuring.
The process of the sale was very smooth and our questions were answered immediately and with the professional advice throughout it made our sale the most straight forward we had ever experienced.
Property Ladder are most definitely recommended by us!PositiveProfessionalism
Laurie Β· 21 June 2022
Agent replied Β· 20 June 2024
Thanks so much for entrusting us with your house sale. We wish you all the very best in your new endeavours in pastures new. Chelsea, Alfie & Steve
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5/5
GoogleThe service we received from both Steve and Chelsea was fantastic, from the moment we viewed the property to completion. Cannot fault their friendly yet professionalism. Our own estate agents were terrible, communication was non-existent but Steve kept us updated through every stage of the process.
Thank you so much Property Ladder I will happily recommend your services to friends and family.
Anita Β· 16 December 2023
Agent replied Β· 30 December 2023
So welcome enjoy the wind down!!
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5/5
GoogleAfter wasting two years with two Torquay nationwide agents. That had no interest, no updates, didn't return calls, I even found my flat had been shown online as SSTC when it wasn't. Everything was to much trouble. They even asked me to reduce the price and still nothing. Totally lazy.
I decided to change and rang Property Ladder. Alfie came over, took an excellent video and photos. Advised me to put the price back up, which we did and it sold within 3 weeks.
Thank you so much Alfie and Steve for all your help and good advice.
Jean Β· 19 May 2022
Agent replied
You are very welcome and thanks for taking the time to give us positive feedback. Kindest regards Steve & Chelsea
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5/5
GoogleI have been with Property Ladder Paignton Estate Agents for four and a half years and as a Landlord I have complete trust and faith in Steve Bakerβs management of my property . Steve at Property Ladder with all his expertise and β¦
Philip Β· 22 March 2026
Agent replied Β· 13 April 2026
Many thanks it been a pleasure helping you kind regards Steve Chelsea & Delilah
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5/5
GoogleWhat can we say about Steve, Alfie ,Chelsea and the team that hasnβt already been said.
They were professional from start to finish. Our home was priced in the right bracket sale board was put up straight away and our home was sold in a week. All viewing done by them and all appointments were confirmed. We brought our new home through them also and nothing was to much trouble. Even now everything is completed we can still ring for information builders , plumberβs gardeners as Steve has a vast knowledge of who is good and reliable.
If you want and need professional friendly service you canβt go wrong with property ladder Paignton.
Many thanks to you all.
Anne Β· 14 November 2021
Agent replied Β· 30 July 2023
It was a pleasure. Got there despite last minute solicitors causing havoc! Enjoy your lovely new home! Steve, Chlsea & Alfie
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5/5
GoogleGreat family business, very responsive, friendly, helpful and available for viewings. I'd use them again and recommend to family and friends
Jon Β· 18 August 2026
Agent replied Β· 22 August 2026
Thanks so much I hope your dream turns into reality good luck to you both with your project. All the best Chelsea & Steve
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