Absolute Sales & Lettings Paignton reviews from buyers

★★★★★ 5/5

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Friendly yet professional service.

Great service from all the guys and girls of Absolute especially Debbie and Kim. Kept me well informed of all developments of my purchase. Liaised between myself and the seller well and smoothed out any little issues. Also possessed great patience when the purchase seemed to be stalling. Highly recommend.

Mark · 10 August 2016

★★★★★ 5/5

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PROFESSIONAL AGENT

We recently purchased through Absolute and upon our first viewing Debbie was very helpful, friendly and most importantly took our interest seriously. Communication was excellent, open and honest. The purchase was far from plane sailing due to a breakdown in our chain, Absolute kept a clear and honest dialogue running throughout this period up until completion. I would not hesitate to buy or sell through Absolute in the future and without their input we probably would not have got the house we wanted. Again what shone through was their professionalism, being open and honest. Debbie and Kim thank you for your input and help !

Simon · 23 April 2018

★★★★★ 5/5

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Best in class

My experience as a buyer has been 100% positive. Absolute in Wellwood is a highly professional and friendly team. Our sales contact Frank understood our brief and demoed videos on his iPad at our first viewing, so efficient! Darren was great to deal with as we negotiated the purchase with the buyer. We needed access into the property on several occasions and Tina and another gentleman facilitated this for us. The entire transaction was so easy and affective. Kim who works on the admin side is an absolute gem, so responsive. Debbie helped us too in clarifying some of the processes. We completed the sales in just over 6 weeks beating our deadline by 11 days. Great pace, Thank you very much and I highly recommend your services!

Emilia · 16 November 2017

★★★★★ 5/5

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A1 Customer service from Absolute Sales and Lettings, Wellswood, Torquay,

Dear Reader I contacted Absolute Sales and Lettings a few days ago and spoke to Mrs Debbie Kelly who registered me immediately. She also arranged viewings for me soon after with Mr Mike Bettesworth. Mrs Kelly then sent me separate emails for the three consecutive viewings, including the full address, the exact time of each viewing, and the agent’s name. I found this level of communication very professional and practical and it left me with a very good first impression of the company. The following is my first impression with the abovementioned names so far. They were both very polite, welcoming, knowlegable, helpful, gentle in their approach, with a quiet confidence that they would be able to find a property for me within my budget without trying to convince me to raise it. I was accompanied with my entire family to view three properties consecutively on Monday 27 Feb. Even though, I am the buyer, Mr Bettesworth interacted with all of them and addressed their comments and feed backs, including them in the viewing process, which was a sign of respect to both my family and I. Not only were we not rushed during the three viewings, to my delight ample time was allotted to each one, with Mr Bettesworth immediately taking me back again to my favourite property for a second viewing. What made this move on his part priceless to me was that he suggested it himself, without my need to request it, in order to address a concern I had straight away rather than leaving it for another time. This is what I consider as superb service and a genuine display to address a customer’s concerns immediately, thus helping them to reach a more informed decision on the viewed properties without unnecessary delays, saving time for both the customer and the agent. Based on my expressed wishes to Mr Bettesworth at the end of the appointment to view my favourite property again this Saturday, to that avail Mrs Kelly made a follow up phone call the day after the viewing, as she was concerned that the Saturday diary may be filling up fast. Again, I found this level of consideration and service very commendable. Unlike some estate agents, she was gentle in her approach and when I conveyed that I had changed my mind about the property altogether, she did not get into a debate with me and just simply respected my decision. I found her approach extremely refreshing and pleasing. In short, she gained my trust and confidence that as a BUYER I will be looked after and that I am just as important and as relevant as is a VENDOR. My feelings and opinions were respected and validated at all times by both staff members of Absolute Sales and Lettings. I strongly recommend this Firm whether you are a vendor or a Buyer. I hope that this agency will be able to help find my "ideal Home", ever confidant that they will maintain the same standards of professionalism as outlined above throughout this somewhat stressful process. In conclusion, I trust that the company director, Mr Daren Hole, will take note of this letter of appreciation by acknowledging the value of the staff mentioned above accordingly. Sealed with a Huge note of gratitude to Mrs Kelly and Mr Bettesworth From an experienced Buyer 2 March 2017

Soo · 2 March 2017

★★★★★ 5/5

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Charley, Thank you for our lovely flowers that sit on the kitchen window sill and already they have made it feel like home we sat in the garden in the afternoon enjoying the quite and planning our moving in. This would not have been possible with out your patience and I thank you.

Jackie · 21 May 2015

★★★★★ 5/5

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Brilliant from start to finish

Frank showed me the property. He was on time, answered questions and was very professional. Kim and Debbie the sale progressers were amazing! Not only did they help me as a buyer but they were instrumental in progressing and motivating the whole chain. Every estate agents needs a Kim! Communication was excellent, always at the other end of the phone. Thank you to everyone at Absolute for helping me get in my lovely new house. Absolute are breaking the mould and reputation of estate agents!

Nikki · 27 July 2017

★★★★★ 5/5

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Real honest professional genuine people

So we have just brought a house with this estate agent. And due to sadly our journey not being the smoothest of rides (fraudulent hacked solicitors email and received our deposit money - luckily we got over half back and family raised us the rest) so it was a tricky situation. And I just wanted to praise how well and professional they coped with it all. It was very stressful and they always put me at ease, they were forever in contact in a way of help and support. I even had a very low point where I was literally crying down the phone and again they just calmed me down and we're just there for us throughout the whole ride. It wasn't just robot like 9-5 standards they had heart and they went above and beyond for useless much so I will miss then haha. Big shout outs to Kim, Debbie , Frank and the rest of the team from Torquay branch. Keep doing what your doing, it's being noticed! So yes I would definitely have to recommended them and we will be working with them in the future. Mr and Mrs Bailey

Chloe · 15 July 2017

★★★★★ 5/5

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Fantastic from start to finish

We cant fault the team at Absolute at all. During the course of our purchase we dealt with a number of people in the team and without fail they were helpful, encouraging, and always willing to go the extra mile. We always felt as if we were in safe hands and all our queries about our move were followed up promptly, making a sometimes stressful relocation a great deal easier. We wouldn't hesitate to recommend Absolute - a highly professional and very human team of people. Thank you.

Steve · 14 July 2017

★★★★★ 5/5

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Informative, professional, non-pushy, listened and understood my needs

The main contact for my property search was Debbie Kelly, Senior Negotiator who tried very hard by negotiating the purchase price with the vendor of a flat I was interested in, as well as further along the chain to help 'make things work' for everyone involved. Unfortunately following the second viewing arranged for me, I decided that the flat wasn't quite what I was looking for. Despite this, she was very understanding and although I imagine disappointed (as the vendors would have been too) was very polite, responded to my email straight away (in fact all emails / calls were responded to very quickly) and I felt that she had excellent 'customer service' skills, being treated as an individual, not just another 'prospective purchaser'.

Anne · 28 October 2016

★★★★★ 5/5

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Comparatively easy considering!

Darren was very attentive and kept us in touch with things all along the way. The sale went very smoothly, considering we are talking about property purchase in the UK!

Sue · 28 July 2017

★★★★★ 5/5

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Great service and good ethics too.

Our recent purchase was pain free and very professional. The whole Absolute team that dealt with us were genuine, called back when they said they would and went above and beyond. They coped with a very difficult situation and made the transition as smooth as possible for everyone concerned. We felt valued by them as individuals, which is a rarity these days. We are now thrilled with our new home, thank you all.

Abby · 12 October 2017

★★★★★ 5/5

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Efficient & Helpful

There are many estate agents in the market place. Do they all deliver on their promises? We have had dealings with a number over the years. Some leave you really frustrated with their lack of communication and their lack of efficiency.. Absolute have been efficient & helpful. throughout the purchasing procedure. They continue to be helpful even months after the process has been completed. They get our full recommendation.

Anil · 22 July 2018

★★★★★ 5/5

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Very professional, friendly and helpful!

Very happy with our recent purchase and were very impressed with Absolute's help at every stage along the way. Lovely staff, very helpful and always professional.

Tina · 8 September 2016

★★★★★ 5/5

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Thanks for everything and all your help throughout our tenancy at Orkney Close we are really glad we came to you to rent a home!

Steve · 3 June 2015

★★★★★ 5/5

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Professional & responsive

I like people who do what they say they are going to do. Darren from Absolute is one of those people; professional and responsive, so he left us feeling we were in capable hands throughout the buying process. A pleasure to deal with, thank you.

Tom · 3 June 2017

★★★★★ 5/5

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Small Company with BIG experience.

"Absolute" says it all., Nice friendly, experienced, professional people, who are prepared to put themselves out and go that extra mile, a pleasure to do business with them all.

Thomas · 3 June 2017

★★★★★ 5/5

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Highly Recommended

Absolute were friendly, helpful, professional and always tried their best to find properties that met my requirements. Absolute will be my first choice next time I need an agent.

Sarah · 9 May 2017

★★★★★ 5/5

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Nothing was to much trouble for them.

Always courteous and always responded to any questions or queries. Even after purchase still prepared to assist with any problems that arose.

Edward · 8 July 2017

★★★★★ 5/5

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Thanks

We would also like to thank the team at Absolute who have been ‘absolutely’ wonderful throughout the whole buying process.

Tracey · 21 March 2017

★★★★★ 5/5

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11 Waldon Point, St Lukes Road South, Torquay

Both Debbie who Carried out the initial viewing and Kim who followed up the sale gave an excellent service.

Mike · 14 February 2017