Trusted Agent profile · Paddock Wood
★★★★★
60 reviews across 1 platform
42 Commercial Road, Paddock Wood, Tonbridge, TN12 6EL
Wards's office in Paddock Wood, at 42 Commercial Road, is rated 4.7 out of 5 across 60 reviews on 1 platform, including 60 Google reviews rated 4.7.
Every review we hold for the Paddock Wood office, from every platform, shown as written. First names only.
5/5
GoogleGiles, Julie and the team at Paddock Wood were so calm, professional and supportive during the whole process of our house move. When things got a 'little tricky' the sales progressor Debbie came to our aid and again demonstrated a very professional and efficient service. Our move to another part of the country was emotional and stressful but with the help of these excellent people we achieved our dream. We would definitely recommend them and wish them continued success for 2023.
5/5
GoogleHuge thank you to Debbie Ludgate for all her help and support. She was excellent in supporting me with the sale, constant updates, advice. Would not have gotten through without her and could not recommend her enough.
Hi Stephen, Thank you for leaving a review! It's great to hear how much our agent, Debbie, has helped and supported you throughout your sale with constant updates and advice. Best wishes, Wards.
5/5
GoogleThe communication and attentiveness we’ve received from Julie has been absolutely first class. Julie listened to our needs and showed us properties that truly fitted our requirements. …
Hi Amanda, Thank you for leaving a review! It's great to hear how first class the service … More
5/5
GoogleJulie showed me around the house first and has been exceptionally helpful throughout the process. Very responsive when calling/emailing, and very nice to speak with. She has a great sense of humour and knows a lot about her profession. I went back a few times to view the property at different times and had a few different people come and let me in. They were all very helpful and very nice to talk too with some great advise of the local area. I would most certainly use wards again, not only do they have the best for sale signs but they also have amazing, helpful staff 😊😊😊😊😊
Hi Ben, Thank you for leaving a review! It's great to hear how positive your experience with our agent, Julie, has been and how exceptionally helpful she has been throughout your process. We're delighted that you've also found the rest of our team to be friendly and able to offer great advice. Best wishes, Wards.
5/5
GoogleA pleasure to deal with Sam and the rest of the team at paddock wood, they went above and beyond on many occasions to help us secure our dream home. Always had the answers to any queries or questions and dealt with any issues In a timely manner. Thanks guys!
Hi Ashley, Thank you for your kind words! It's wonderful to know that Sam and the rest of our team were able to assist you in securing your dream home. We appreciate you taking the time to share your feedback, and we're glad we could provide timely answers to your queries and address any issues promptly. Best wishes, Wards of Kent
5/5
GoogleJulia was successful in securing the sale of our property with getting a successful offer within 2 weeks. She was polite, courteous and helpful throughout the whole process. I have no hesitation in recommending both her and the whole team at Wards of Paddock Wood.PositiveResponsiveness, Quality, Professionalism, Value
Hello Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleFantastic service. Debbie provided us with clear up to date information on the progress of our sale making the whole experience far less stressful than some estate agents I’ve used in the past. Thank you Debbie.
Hi Goff, Thank you for leaving a review! It's great to hear how helpful Debbie has been throughout your process and how she was able to take so much of the stress away. Best wishes, Wards.
5/5
GoogleDebbie was brilliant at keeping the process on track and keeping me up to date with progress, reducing the stress involved in the sale. I would thoroughly recommend Wards . The service was provided with professionalism, efficiency and the right level of humour to make the experience as pain-free as it could be. Thank you thank you
5/5
GoogleOver a year ago we met with Giles and was instantly impressed with how he presented himself and the company. So we dropped off the keys with the staff at the paddock wood offices all knowing that it was going to be a while waiting for …
Dear Frank, Thank you for your lovely review and for sharing your experience with us. We're … More
5/5
GoogleWe can't thank Giles & Julie enough at the Paddock Wood branch for their help and support throughout selling my father in laws property. Despite our first buyers changing their mind, they were soon to re-market and secure a sale on the property. Always friendly and professional. Would recommend Wards 100%PositiveResponsiveness, Professionalism
Hello, Thank you for leaving us your feedback! Many thanks, Wards of Kent
5/5
GoogleI wanted to express my heartfelt appreciation for the outstanding support and guidance ,Julie provided throughout my house search, even though I ultimately decided to pull out of the sale. Her dedication and professionalism were truly commendable, and I am sincerely grateful for your efforts. Her communication skills were impeccable, and she made me feel like a valued client, even when my circumstances changed. Julie's genuine care for our best interests was evident. Moving forward, I will highly recommend you to friends and family who may require real estate services. Your commitment to your clients speaks volumes about your professionalism and integrity. Thank you once again for being an exceptional real estate agent and for your unwavering support. Should my circumstances change in the future, you will be the first person I reach out to for assistance.
Hi Noor, Thank you for leaving a review! It's fantastic to hear how positive your experience has been and particularly how outstanding the support you've received from Julie throughout your journey has been. Best wishes, Wards.
5/5
GoogleMy husband and I have bought a house through Wards of Paddock Wood and would like to praise the whole team of Giles, Julie and above all, Anna. Anna has been marvellous, and like a friend. Thank you to you all. Best wishes MarilynPositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleJust started our search , a lovely lady called Julie helped kick start the process By booking us in to see Nick the mortgage advisor (great advise not pushy). She was friendly , professional and approachable. I would say an asset to any team. Thanks Julie can’t wait to continue our search.
Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent
5/5
GooglePaddock Woods Wards have been really helpful throughout our purchasing process. Sally's knowledge of the area is second to none, and we were really appreciative of the time she took to show us round several of their listed properties. Julie …
Hello Tom, Thank you for taking the time to leave such a detailed review. We're glad to hear that you had such a positive experience! All the best, Wards of Kent
5/5
GoogleI was recommended Wards of Paddock wood by my brother 8 months ago, we completed yesterday... Selling my house through wards was the best decision I made ... It was a very stressful sale for several reasons but my go to for help was the staff at wards rather than my solicitors who were unreliable and inconsistent .. Everything wards said they would do to help the sale progress, they did with total professionalism.... I would like to thank the following people and highly recommend them... Giles Warner... Professional, positive and supportive and the words he said to me "sometimes the human side of a house sale is forgotten"... They all made sure to support me... The human side in evidence... Julie Topping... Couldn't fault Julie's part in the sale, her friendly approach and understanding and encouragement helped me through some tough times, professional and supportive Debbie Ludgate... My sales progresser, friendly and professional ... Tackling queries and pushing awkward solicitors And last but not least, anyone else I dealt with when selling Nothing was too much trouble for all these members of staff I would highly recommend them, I think the outcome could have been different if it hadn't be handled by the wards team... Thank you all x
What a great review, I'll be sure to pass it on to the staff concerned, they'll be thrilled with it. They're some of the best!
5/5
GoogleWe recently used Wards in Paddock Wood when selling our property in the last couple of months. From the moment we first made contact we have been highly impressed with their professional, knowledgable manner and friendly approach. The whole team has been great, from the first consultation, photographs and Anna who we speak to on the phone frequently. We have mainly been working with Julie in regards to our Sale who has kept in contact daily and made what can be a stressful experience, easy and stress free. We couldn’t ask for a better agent! We are now using Nick the in house mortgage Broker who again has been brilliant, he has explained and made the process simple. We would recommend using Wards and would definitely use them moving forward if and when we decide to move next.PositiveResponsiveness, Quality, Professionalism
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleBought my first property through Wards and had Julie as my estate agent. Had a few issues with the solicitors throughout the process, especially towards the end and Julie was outstanding and ensured I was in on the date I had requested. Fantastic communication and dealt with professionally, cannot complain at all with the service provided by wards, in particular Julie Topping.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleJulie and the Paddock Wood team were outstanding in their care, good humour and professionalism at handling the sale of my house. Debbie progressed the sale and provided great additional support and I would thoroughly recommend these ladies if you are looking to sell or buy!
Hello Lindsay, Thank you for your kind review - we will pass this on to the team! Our goal is to help our customers through what we know can be a stressful time. All the best, Wards of Kent
5/5
GoogleAmazing service. Always happy to help. I would definitely use wards again without a doubt. Thank you Julie and all at Paddock Wood Wards Regards TeresaPositiveResponsiveness, Quality, Professionalism, Value
Hello, thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleGiles and Julie have been a pleasure to deal with whilst selling our home of almost 30 years. They have both been professional, supportive and accessible at all times. The process was made as painless as possible (especially during a pandemic) by their actions and reactions and both my husband and I thank them for that. Well done both of you and keep up the good work, it is very much appreciated.PositiveResponsiveness, Quality, Professionalism, Value
Hello, Thank you for taking the time to leave a review. Many thanks, Wards of Kent
5/5
GoogleWards of Paddock Wood and, in particular, Julie and Giles, have been amazing with their assistance in our house sale - nothing was too much trouble, and their support and advice was invaluable. Many thanks Liz & Alan
1/5
GoogleWas so disappointed by this agency. They are absolutely not professional and are too much invasive. Had to deal with them because my Landlord wanted to sell the house without telling me. They were harassing me everyday to get viewings when no notice was given, a lady called me to shut the phone while I was just talking normally, they emailed me every single day and harassing me for viewings. Some viewings were cancelled 5 minutes before or some of them were planned without my consent like the dab I got a call two hours before a viewings… This is not a professional attitude and I am very disappointed by this agency and their agents.
5/5
GoogleI would like to thank Julie for her help with our property search. She was always spot on with her suggestions and persevered with us with great enthusiasm.
5/5
GoogleWe received a wonderful service from the Paddock Wood Wards staff, especially from Julie Topping. They were extremely helpful and supportive. Thank you.
Hi John, Thank you for leaving a review! It's great to hear how wonderful the service, help and support, you've received from our agents, and Julie in particular, has been. Best wishes, Wards.
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